ABOUT THIS EPISODE
Host John Duffin interviews Ivan Radovic, president and CEO of Novaces and author of Trust 360, about how trust enables teams to tackle major challenges across corporate, military, healthcare, disaster recovery, and federal work.
Ivan shares how growing up amid the Yugoslav conflicts shaped his view that distrust is a root cause of conflict, and how he built trust after immigrating to the U.S.
They discuss resilience after Hurricane Katrina, reframing adversity as opportunity, and “opening new doors” by pursuing work beyond a devastated local market.
Ivan describes early career mentorship that launched him into consulting, lessons from large-scale projects, including an oil-spill response with 420,000 task lines, and the importance of process, accountability, clear deadlines, reciprocal mentoring across generations, and using AI to speed work without changing character or authenticity.
To learn more about Ivan and his company, check out the links below.
https://www.novaces.com/00:00 Trust Starts the Process
01:34 Podcast Intro and Guest Welcome
03:51 From Yugoslavia to America
06:43 Building Trust Across Cultures
10:37 Katrina and Rebuilding Resilience
16:45 Opening New Doors After Disaster
19:28 First Consulting Breakthrough
23:07 Military Business Trust Transfer
24:46 Facing the Biggest Projects
26:28 Trust Unlocks Talent
27:28 Military Rigor Wins
28:51 Scaling Big Projects
29:39 Trust 360 Steps
34:27 Deadlines Build Trust
36:44 Reciprocal Mentoring
41:18 Leaders Using AI
44:39 Vulnerability First
46:05 Where To Connect
46:50 Final Thanks Outro
