Your Call is Very Important to Us
Your Call is Very Important to Us
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Ep:1 Why does customer service still suck?

00:33:13
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ABOUT THIS EPISODE

On our very first episode, we dive into the sad reality that customer service still stinks.  Why is this the case?  Why is this still a struggle despite large investments in upgrades and moving to the cloud?  Tune in as we begin the journey into why customer experience still sucks and what can be done to turn things around.

Thanks for listening!

Questions or comments about the show? Ideas for future episodes? Interested in being a guest? Reach out to us for more info.

Email – info@yourcallis.com

Web – yourcallis.com

Show Hosts:

Tom Brannen – Industry Analyst – OnConvergence

Web: onconvergence.com

Twitter: @tbrannen

LinkedIn: https://www.linkedin.com/in/tbrannen/

Vic Cooper – Independent Consultant – Inteletry

Web: https://www.inteletry.com

Twitter: @VicACooper

LindedIn: https://www.linkedin.com/in/vicacooper/

Management
Business
English
United States
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Disclaimer: The podcast and artwork embedded on this page are from Tom Brannen and Vic Cooper, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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