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Canada

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Will Harnett, Head of Product Strategy at Send Technology, discusses the shift from policy admin systems (PAS) to underwriting workbenches, as well as agentic AI and intelligent quoting.
Greg Williams, Managing director at AM Best provides an in-depth outlook on the risks shaping the current insurance landscape in Canada including catastrophe losses, MGA regulation, evolving AI risk, and auto theft.
Brett McGregor, president of Insurance Brokers Association of Canada, looks at brokers’ biggest issues in 2026, including Bank Act delays, diverging market cycles, and how NatCat trends are shaping policyholders’ resilience.
Matt Studley, Chief Operating Officer for HUB’s Ontario & Atlantic regions, takes a closer look at the soft commercial lines market, the economy’s impact on commercial clients, and M&A insurance. 
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