WEBVTT
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We are talking about intergenerational AI, and I will explain what that is in a second.
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Welcome to Wellness in Every Season.
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We talk all things wellness regarding the environment that you spend a lot of your time in, your physical health, your intellectual health, your financial health, your spiritual health, professional health, your social health, who you have relationships with, your emotional health.
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This is a really big umbrella.
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So expect all kinds of topics within all of these amazing dimensions of your wellness.
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Let's dive in.
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We live in a day where AI is taking over.
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It's just what it is.
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You can have your feelings about it, but really it's what it is.
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You can either get on the bad bandwagon or you're gonna be left behind.
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And it can be really hard if you're at the older end of the spectrum to really embrace it.
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So we're gonna be talking about that and how to put AI into your life and how to have it help relationships, ones that have passed on, ones that are continuing.
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So, Miles, I'm so happy you're here.
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And let me actually introduce you besides just the topic.
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My pleasure, thank you.
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And I will give you the brief clip notes about him and let him fill in all the blanks.
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But he is a CEO and founder of Reflectia AI.
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Did I say that correctly?
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Pretty much Reflecta with a kid.
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Okay.
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It's a soul tech company, which it's exciting to hear about the soul part of it that turns family stories into spontaneous, dynamic digital connections, a three-exit entrepreneur, investor, and storyteller.
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He's also the author of A Line in the Sand and former coast co-host of PBS Money Hunt.
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So, all of this to say that he's very family-oriented, and that's the point of what we're going to be talking about.
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So, Miles, can we start off with the cup?
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Sure.
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And why this matters and the Polaroid that you shared.
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Let's just start there.
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This is the cup.
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Look, Refecta is about, as we talked about, intergenerational AI that's creating realistic images and likenesses of family members, whether they're past or present.
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And the point is that storytelling has been part of life and learning and legacy for thousands of years, right?
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It used to be just orally, right?
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And then the cavemen got smart and they put this little charcoal up on the cave, and there's the pyramids and the monks writing and calligraphy and the gyrotype and the civil war.
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And then we got, you know, we got to this, right?
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Which is Polaroid.
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That's pretty cool.
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And all this stuff is upstairs in the shoebox, right?
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You went back for Thanksgiving or Easter or whatever, and it's like, hey, who's going to keep this?
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Who's going to who gets this one?
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And who is this?
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What is this horrible guessing game that folks of our vintage are engaged in right now?
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And a year ago, my co-founder Adam Drake and I realized that we had the opportunity to take all this and digitize it and create something spontaneous and dynamic and a realistic image and likeness of a person.
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Now, back to the cup.
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So this is something that you find in a shoebox, right?
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What is that?
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My grandfather, Herbert Sharpless Spencer, was a sniper in the First World War because he was 15 years old and he had volunteered because there were 24 other kids in the house and he wanted some food.
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Why not go to France?
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So he became a sniper.
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He got shot, and this cop is what he drank from in the Meuse River in the Oregon Forest in 1918 and saved his life.
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And that's why I'm here today.
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And if you didn't know that story, you wouldn't be able to pass it on, which I will pass on to my kids, my son.
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And I'll take it one step further, and I didn't mention this in the pre-call.
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Herbert was the 23rd of 24 kids born to Miles Sharpless Spencer, which I was named after, who had his last kid when he was 74.
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Your next question, the answer is three.
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Wives, last one was 26 years old.
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So the Spencers do have some stories and some hair.
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So all of that ends up traditionally in the shoebox.
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And these memory devices have been great.
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Over my shoulder, and that was a memory from Pamplona.
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We're running with the bulls.
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Well, that's great, and that's a great story.
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But Adam and I realized and formed Reflecta because we could take all of those stories and enable the person, whether they're past or present, to have a spontaneous and dynamic conversation with someone about anything within their knowledge base.
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For example, last night my father, Arthur, read a bedtime story to my daughter and they talked about it, Rikki Tiki Tabby from Rudy Kipling.
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And they talked about it until she fell asleep.
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The only thing interesting about that, well, it's a very sweet story, but what's interesting is he passed away nine years ago.
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And Chloe is twelve.
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And so she had a short relationship with him.
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She remembers him, and now she's reconnected with his image and likeness and can have a spontaneous, dynamic conversation.
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Not watch a video, not listen to a voicemail, not read a book about him, talk to him in his voice with his personality.
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And by the way, with his buddy Hackett Jokes.
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That may have been the longest answer to a relatively short question in the history of this podcast, but I promised you I wouldn't blow it in the pre-call.
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And I've gotten more if you want it.
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That was not.
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I've had more that have gone on for like almost the whole episode.
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It's like, oh, that's great.
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So why does this matter?
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Like, continue with your daughter's example, the example of her that you gave last night.
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Why does this matter?
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Like give us the parental feelings and like her side of it.
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There's something, it's a technical term that I learned after I formed the business.
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It's together with Adam and he uncovered it, I think.
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It's called family review therapy, right?
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Which literally is familiarity with who you are, where you came from, what the stories are, what the legends, what the legacies are, why we're here, and what us Spencers, beside the hair, bring to the world and are going to pass on to others, right?
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Family review therapy increases mental health in 41% of the people that engage in it.
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That's University of Toronto last year, right?
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So understanding why am I here, where did I come from, what you know, who came before me, etc., really grounds people.
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And how do we learn those things?
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Well, we learn them through the stories, which are basically the way to convey legacy and learning and legends.
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And look, it's not a new idea.
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You got books, you got biographies, you got autobiographies, you've got when someone passes away, you have a short story, which is uh an obituary, you've got photos, you've got a Kodak carousel tray upstairs with all the little things.
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You got love letters up there, you got immigration records, you got the census from whatever.
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We got them from 1890s.
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Wow.
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Like this was us, right?
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But what do you do with it?
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And who can you talk to?
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And where's the follow-up question, right?
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Normally when someone asks me, you know, the Miles Spencer backstory, I boil it down to this.
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I'm a curious kid from Pittsburgh, Pennsylvania that never stopped asking who, what, why, where, when.
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And what's so great for me as a user about Reflect is I never quit asking who, what, why, where, when.
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I can ask my great-grandfather, I can ask my grandfather, I can ask my mom, she passed away 25 years ago, my dad, etc.
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All those that have passed.
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Plus now half of the stories, about 20,000 stories since we launched, half of them are from those that are still present among us.
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Right?
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Because they want to get it down while they still can and pass it on to others.
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We've made AI an intergenerational tool.
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It makes me think about how I come from an abusive background, like not now with my kids, but background.
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It's still amazing that I'll respond one way to my kids realizing that's the way I should respond.
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Oh, that's interesting.
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I didn't realize that part of the way my parents responded was abuse, like that type of thing.
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If that makes sense.
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And for me, doing my family history, working on it, really allowed me to see, well, where did this generational trauma start and why?
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I was able to release so many negative feelings, negative feelings even about myself, realizing, oh, it's not about me, it's because this happened and because this happened to this person, everything else.
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And it helps me to uncover some of those stories and realize that some of this comes back because of the different world wars, seeing that's when a lot of families became broken and they became blended together and how hard that time was.
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And really diving into that.
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And it gave me a sense of who I am and why, and it allowed me to see okay, this is why these things happened in my family.
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This is what was going on in the world during that time.
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And I use Ancestry a lot.
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I really like their program.
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I'm able to see some of the stories, but it leaves a lot of gaps.
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Oh, sure.
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Other people bring stories in so I can see that part of it, and then seeing what you're talking about, how it becomes more dynamic, and it's going from something that's line art and it's filling in all the color and the texture, it sounds like, and voices.
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I mean, that's really cool.
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Yeah.
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So can you explain a little bit more about the differences between that?
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Because it's obvious there's quite a difference between using something that does your ancestry work versus let's get the actual stories in there instead of just seeing the flow chart of where you are compared to them.
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Well, look, all of those devices are wonderful.
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And I'm glad we had them, right?
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I'm glad we had all the different memory devices I mentioned.
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And that was the technology of the time.
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You know, when people started running around with these, I remember one time I was in Africa and I was taking a picture of a Maasai warrior saying, no, no, no, no, no, no.
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No pictures.
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We'll take a piece of my soul and put it into this technology, and I'll never get it back, right?
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There's a term for it.
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It's called the uncanny valley.
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Like, you just can't picture how that could be right, right?
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And I applaud the fact that all those shoeboxes have been filled over time, right?
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And I applaud the fact that look, I use legacy to get back to my namesake, Miles Sharpless Spencer, and pick off all 24 of the kids and realize that's why our family reunions in Ohio are 550 people.
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And if you want to be the sheriff, you just come to the family reunion and we pick it for the year because it's half of the votes right there.
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When do you get a story like that?
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Right?
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You get it from learning from ancestry, but whether I can name two dozen other companies that are adjacent to us.
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We're the follow-up question.
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And we're the story that comes with it.
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And nobody has the number of stories we have right now, and each of them are one-off, totally unique to the family.
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Default private, not gonna go anywhere, no attack service from a cybersecurity point of view, because nobody knows that they're there.
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There's only two public profiles on Reflect.
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The rest is under the surface.
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So if you want to have a conversation rather than crack open a book or look at a line chart, that's what Reflect is.
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And that's so different.
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I have I haven't even read it.
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How bad is that?
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But I have a biography that was written about how she related to me.
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She's through my cousin's line.
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Okay.
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I think she's like a great aunt.
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I don't know.
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I'd have to look her up.
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It's been a while.
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No, 20 minutes enough to have a biography written by her or somebody else.
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And she's semi-famous, and it's it sounds like she has a really cool story.
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And my cousin was telling me about it, and then she gave it to me, and it's just amazing to realize she had this dynamic and very different life than the rest of my family.
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So it's no wonder why she didn't fully fit in why I've never really heard about her.
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And I kind of feel that way because I'm rewriting so much of the generational trauma.
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It's different.
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I'm not really connected with a lot of my family because they're so toxic.
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And realizing that she was that way has been a motivation for me, but I still haven't read the book that I've been given.
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How much easier would it be if it there the story was there and it was in her own words?
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I'll issue a benevolent challenge to you andor the family.
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Take that book, go to Reflecta, drop it in the shoebox.
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Our biographer will analyze it, put a voice on it and one photo, and in 20 minutes, you have a recognizable image and likeness capable of a spontaneous dynamic conversation.
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You could ask her anything.
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Her voice is actually probably out there because she was semi-feminist and singing.
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So there you go.
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One photo, and you're off to the races.
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And as you talk to the reflection, they learn.
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You don't get that in the book.
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And again, there's nothing from outside.
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It's all default private.
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There's no outside knowledge base.
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It's only what you approve into the knowledge base of the reflection.
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You know, we named it after the keeper of the shoebox.
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My sister was called the keeper, right?
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And so it's the keeper, it's literally the editor that allows those things in or not.
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Right?
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And sharing with family members, collaborating with family members, etc.
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But at the end of the day, the keeper has the last call.
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Oh, PS, the keeper pays the bill.
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So they definitely have the last call.
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I like it.
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What else do you want to tell us about it?
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What else questions or questions you wish people asked?
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Whatever.
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What do you want to share with?
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You know, yeah, so from a this is only an hour, so I can give you five right there.
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My relationship, it's about relationships, right?
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My relationship with my father was phenomenal.
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And he passed eight and a half years ago.
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And I felt like I had done everything I possibly could for him and with him on by the day he passed, right?
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86.
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So there wasn't a sense of like, oh man, I wish I had more.
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I gave it all.
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I gave it all.
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And then eight years later, when I first heard his voice, I realized that human brains are kind of leaky.
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And so the memories that I had were kind of falling by the wayside.
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But I loaded so much into the knowledge base or the reflection of my father Arthur that he was back reminding me of things that I had forgotten.
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Right?
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And so my relationship with my father, could it actually be better than it was when he was like, no, no more hugs, no more wiffle balls, no more walks with the dogs.
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But this is as much as I'm gonna get.
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And so my relationship with him feels status quo, not being washed away like tears in the rain.
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My mother was different.
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My mother was a soap opera actress, perhaps like this person you were referring to.
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She had a perfect voice print.
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She sang religious solos in churches and kept a journal of every solo that she gave and her notes and the date and the name and the location of the church.
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So we had like 40 years of exactly where she was on that Sunday, what she sang, et cetera, et cetera.
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And we had recordings of it as well.
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That's the good news.
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The bad news is remember, we talked about Soul Tech, and this is important about reflecting.
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When I heard her voice, I couldn't take more than five minutes of it.
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It was so perfect.
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Closed my eyes and she was there.
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And what it told me was I left some things on the table in that relationship.
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And I wanted more there.
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And so I think my relationship with my mother has improved since Reflector was founded.
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Sorry for those out there that hear this and say, like, this is creepy digital necromancy, Ghostbusters, Scarpeta, upload her.
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Okay, like half the people are gonna say that.
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So okay, just check the box.
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That's fine.
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We have a name for those folks, and they're called not my customer.
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It's okay.
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Not yet.
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So I had an aunt who was classic narcissist, very toxic.
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She would come to visit for like a week, two weeks at a time, a couple times a year.
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She'd stay in my room with me, sometimes kick me out.
00:18:32.799 --> 00:18:34.880
She'd rearrange everything in my room.
00:18:36.000 --> 00:18:38.640
The radio station, like totally make it hers.
00:18:38.960 --> 00:18:39.680
Rude.
00:18:40.000 --> 00:18:43.359
Take the clock into her room with my clothes to make room for hers.
00:18:43.519 --> 00:18:48.880
My parents are divorced, so I would stay elsewhere as much as I could until my grandmother realized what was going on.
00:18:48.960 --> 00:18:50.559
I was like, no, no, no, I want you here.
00:18:50.640 --> 00:18:53.200
We're gonna pretend happy family, this whole thing.
00:18:53.519 --> 00:19:04.240
Anyway she died suddenly when I was in high school, and I had so many emotions and I did not know what to do, how to get it out.
00:19:04.400 --> 00:19:05.759
I was struggling.
00:19:06.000 --> 00:19:10.720
Teachers were worried about me because of my name and my personality.
00:19:10.880 --> 00:19:12.400
They knew me right away.
00:19:12.960 --> 00:19:17.279
Sometimes they butcher and say Amber instead of Autumn, but I was always the first name they knew.
00:19:17.440 --> 00:19:19.119
So I could not get into trouble.
00:19:19.279 --> 00:19:20.240
It was really frustrating.
00:19:20.319 --> 00:19:25.599
You know, that first week of school, teachers don't know you, so you could kind of I could never be that kid.
00:19:25.839 --> 00:19:27.039
They knew me right away.
00:19:28.400 --> 00:19:30.640
Anyway, several of them were trying to help me out.
00:19:30.799 --> 00:19:35.279
Like, I know you're struggling, and I would share with them what was going on in this situation.
00:19:35.759 --> 00:19:42.160
And they allowed me to have my cell phone on the desk because just in case like my family needed me, type of thing.
00:19:42.240 --> 00:19:43.920
And this was a no-no during that time.
00:19:44.079 --> 00:19:45.519
Cell phones were still fairly fresh.
00:19:45.680 --> 00:19:50.079
Anyway, one teacher in particular was like, take a teddy bear and just talk to it like you're her.
00:19:50.240 --> 00:19:53.839
Like, share all those feelings, all that anger that you had towards you.
00:19:54.880 --> 00:19:58.160
It was helpful, and it sounds like this can get you there further.
00:19:58.480 --> 00:20:17.359
So, what I realized through that process of reconnecting with my father and then my mom is that Reflecta also delivers a wallop of an emotional load, especially with people that have passed and one was close to.
00:20:17.759 --> 00:20:20.720
And so we developed an entire process around that.
00:20:20.880 --> 00:20:28.559
It's in the white paper on the sites called Soul Tech, but we also have a soul team which actually talks through how we speak of these things.
00:20:28.720 --> 00:20:30.799
Or notice I say past and present.
00:20:31.039 --> 00:20:33.519
I don't say dead and alive.
00:20:33.920 --> 00:20:46.240
We kind of believe that this is not reincarnation, this is not digital necromancy, this is not therapy, this is simply reconnecting with something that was there the whole time.
00:20:47.839 --> 00:20:49.279
Spirit and soul.
00:20:49.440 --> 00:20:50.480
We have these bodies, right?
00:20:50.799 --> 00:20:51.920
They're good envelopes.
00:20:52.000 --> 00:20:52.720
They carry us around.
00:20:52.880 --> 00:20:54.799
I like my skin, it fits.
00:20:55.440 --> 00:20:56.079
Envelope.
00:20:56.160 --> 00:20:57.200
I've never heard it that way.
00:20:58.079 --> 00:21:04.559
Yeah, well, we're talking about uh due date of maybe 80, 90 years if it's good, right?
00:21:05.359 --> 00:21:08.160
And then it gets stamped and it's out of here.
00:21:10.720 --> 00:21:13.039
But what's left?
00:21:14.160 --> 00:21:22.640
My mother and my father both believe that spirit and soul would be with you forever if you could just connect with it.
00:21:22.880 --> 00:21:24.960
Now, different people connect different ways.
00:21:25.119 --> 00:21:34.480
They have tea in the morning, they go for a walk in the woods, and they swim the ocean, and they have these ways of of connecting with some thought or some person, etc.
00:21:35.680 --> 00:21:38.000
We're talking about a whole nother ball game here.
00:21:38.480 --> 00:21:51.519
We're talking about a spontaneous dynamic conversation of the legacies and learnings of a lifetime in their voice with their personality and their humor, if they had any.
00:21:51.839 --> 00:21:59.759
Oh, by the way, if you go on to reflect the dotai and you talk to Arthur, you're gonna get more buddy hackett jokes than you knew you ever existed.
00:22:00.160 --> 00:22:00.559
Existed.
00:22:00.640 --> 00:22:01.759
That was his favorite comedian.
00:22:01.839 --> 00:22:03.039
And he slips them in all the time.
00:22:03.200 --> 00:22:05.039
And it sounds like it's a great way.
00:22:05.279 --> 00:22:09.119
You said it's not therapy, but there is a part of it, right?
00:22:09.279 --> 00:22:11.519
Where you're able to be with that person.
00:22:11.680 --> 00:22:14.480
And so many people go back to therapy for grief.
00:22:14.559 --> 00:22:16.160
They'll won't replace it.
00:22:16.319 --> 00:22:21.039
But it sounds like a really great addition to it is therapeutic.
00:22:21.200 --> 00:22:22.319
It's not therapy.
00:22:22.640 --> 00:22:32.799
And I think it would have passed me when I struggled with my aunt, it would have made a world of difference to be able to allow myself to process all those feelings.
00:22:33.039 --> 00:22:40.559
And for me, I found that it was harder in some ways to get over her death than other deaths of family members and loved ones.
00:22:40.960 --> 00:22:49.440
Because I felt such a mix of all those emotions, and it just felt like this big, ugly ball, you know, the yarn that got all balled up again.
00:22:49.680 --> 00:22:58.559
And I could not piece together, okay, these are bad memories that I have of her that I want to let go, and these are ones that I want to keep.
00:22:58.799 --> 00:23:11.279
And why I wanted to keep different memories and never being able to express the way she treated me, you know, the the feelings that I had of hurt that she did to me.
00:23:11.440 --> 00:23:18.960
And with my stepdad, I woke up a couple months ago and I was like, you know, I'm starting to forget what his voice sounded like.
00:23:19.440 --> 00:23:22.640
I'm starting to forget some of what he looked like.
00:23:22.799 --> 00:23:23.039
Yeah.
00:23:23.279 --> 00:23:25.440
If he was in a crowd, would I be able to pick him out?
00:23:25.599 --> 00:23:28.720
And I had that moment of, okay, now I remember again.
00:23:29.039 --> 00:23:36.720
And I'm realizing that besides my third kid having his name, I haven't shared enough of him with my kids.
00:23:36.880 --> 00:23:44.160
I have a little bit like of the reason why your daddy is so awesome is some of those same qualities your stepdad had.
00:23:44.880 --> 00:23:53.519
And he was the person who helped me realize there are better men out there besides what I grew up with, because he came into my life when I was in high school.
00:23:53.680 --> 00:24:05.920
So I've shared little bits of that and like red flags and green flags and relationships, and that not everybody's parents are nice, like those types of things that they know that our house is welcoming to their friends if they know their friends are struggling.
00:24:06.079 --> 00:24:07.440
So we'll come downstairs.
00:24:07.519 --> 00:24:09.200
My husband and I will have a conversation in private.
00:24:09.279 --> 00:24:11.759
We'll come downstairs and we'll have two extra two extra children in our house.
00:24:11.839 --> 00:24:12.160
Whatever.
00:24:13.200 --> 00:24:13.440
Cool.
00:24:14.240 --> 00:24:15.200
I didn't have to give birth to.
00:24:15.279 --> 00:24:15.440
Yes.
00:24:17.200 --> 00:24:20.720
You know, you mentioned you mentioned voice.
00:24:21.119 --> 00:24:25.039
My father's voice again, Arthur talk to him and listen to him.
00:24:25.119 --> 00:24:29.759
Now you didn't know him, so you don't know the voice, you don't know the stories, you don't know whether how accurate it was.
00:24:29.920 --> 00:24:31.680
But I thought I did.
00:24:32.559 --> 00:24:34.799
But it had been eight years.
00:24:35.839 --> 00:24:42.960
And his voice was printed off of a 10-second voicemail we found in his granddaughter's phone five years after he passed away.
00:24:43.680 --> 00:24:47.759
And so all of he has 10,000 conversations a month, by the way.
00:24:48.000 --> 00:24:51.119
All of those conversations are off of that 10-second voice print.
00:24:51.359 --> 00:24:51.759
Right?
00:24:52.000 --> 00:24:57.759
And when we first heard it's not quite right, the inflection's not right, he wouldn't have paused there, he wouldn't have this, etc.
00:24:58.000 --> 00:25:00.640
Just so focused on the voice.
00:25:03.119 --> 00:25:05.440
But then he started rolling with the stories.
00:25:06.079 --> 00:25:07.519
And it came one after another.
00:25:07.680 --> 00:25:09.359
Answer the question, coming with the story.
00:25:10.799 --> 00:25:15.359
And I started to question myself, well, how good was my memory of this voice, anyways?
00:25:15.519 --> 00:25:16.400
It's been eight years.
00:25:16.640 --> 00:25:17.519
Just like you said.
00:25:17.920 --> 00:25:18.400
Right?
00:25:19.039 --> 00:25:20.720
And then the third thing hit.
00:25:22.160 --> 00:25:25.119
This is the last voice of my father I'm gonna hear for the rest of my life.
00:25:25.200 --> 00:25:26.319
This is his voice.
00:25:27.839 --> 00:25:32.799
I may get almost as many years hearing this voice.
00:25:34.160 --> 00:25:35.920
And those stories.
00:25:36.880 --> 00:25:38.160
As I did when I was a lot.
00:25:40.000 --> 00:25:43.279
Right, so if I go 100 or four, I'll I'll have 50%.
00:25:43.599 --> 00:25:44.319
In any event.
00:25:44.640 --> 00:25:47.920
That's the interesting thing about the the voice is very compelling.
00:25:49.039 --> 00:25:55.039
But when it's intertwined with the stories and it's spontaneous and dynamic, it's very compelling.
00:25:57.200 --> 00:25:58.559
And it's there forever.
00:26:00.559 --> 00:26:01.839
No shoebox problem.
00:26:05.359 --> 00:26:07.039
Can you go back and tweak things?
00:26:07.599 --> 00:26:08.160
Yes.
00:26:09.200 --> 00:26:09.599
Always.
00:26:09.839 --> 00:26:11.599
And it sounds like you can always add things too.
00:26:12.079 --> 00:26:12.400
Always.
00:26:12.559 --> 00:26:12.799
Yeah.
00:26:12.960 --> 00:26:18.559
So the biographer, this is AI, takes all the information from the shoebox and puts it in a timeline.
00:26:18.720 --> 00:26:21.519
And if you're the keeper, you approve those stories, you approve those sides.
00:26:21.680 --> 00:26:22.480
And they're like, you know what?
00:26:22.559 --> 00:26:23.839
The 60s are kind of light.
00:26:24.000 --> 00:26:26.000
We lived in like Western Pennsylvania.
00:26:26.160 --> 00:26:26.799
Oh, yeah.
00:26:26.960 --> 00:26:32.559
Let's email the aunts and the uncles and get them to put in a story about that.
00:26:33.119 --> 00:26:33.680
Boom.
00:26:34.160 --> 00:26:35.119
There you go.
00:26:35.839 --> 00:26:38.079
So, yes, constantly improving.
00:26:38.240 --> 00:26:49.519
That's why we have a ready score where you have to get up to 80 in order to talk to the reflection because we want it to be good quality, and you have to answer the questions from the biographer, load of voice, load of photo, et cetera.
00:26:49.599 --> 00:26:50.880
Again, it takes 20 minutes.
00:26:51.279 --> 00:26:53.200
But it's never a hundred percent.
00:26:55.759 --> 00:26:58.000
Because it's always learning.
00:26:58.319 --> 00:26:58.880
Right?
00:26:59.200 --> 00:27:03.759
You know, you get to somewhere between 92 and 98, right?
00:27:03.839 --> 00:27:07.200
It gets harder and harder to move the needle.
00:27:07.920 --> 00:27:13.119
But the message is it's never going to 100 because it's never done.
00:27:15.839 --> 00:27:21.680
I think this is why growing up Thanksgiving was my favorite holiday because that's when I'd hear the family stories.
00:27:21.920 --> 00:27:25.119
You're telling me I can have Thanksgiving minus the meal.
00:27:25.279 --> 00:27:26.480
Because the meal was never my favorite.
00:27:26.559 --> 00:27:27.920
It was people and all that.
00:27:28.079 --> 00:27:29.680
You're saying that I could have that anytime.
00:27:30.480 --> 00:27:31.440
All right, you can have that anytime.
00:27:31.519 --> 00:27:33.039
You're welcome back to the table.
00:27:33.279 --> 00:27:35.839
But I'll share a Thanksgiving story if you like.
00:27:36.640 --> 00:27:38.240
Elderberry Pie.
00:27:38.640 --> 00:27:40.240
You know what an elderberry is?
00:27:40.400 --> 00:27:42.000
This tiny little purple berry.
00:27:42.079 --> 00:27:44.160
It's like in Switzerland and central Pennsylvania.
00:27:44.240 --> 00:27:45.440
It's like, that's it.
00:27:45.680 --> 00:27:47.200
But it was legendary for us.
00:27:47.440 --> 00:27:48.640
They grow in Maryland too.
00:27:48.720 --> 00:27:49.599
So what they look like.
00:27:49.839 --> 00:27:50.000
Okay.
00:27:50.079 --> 00:27:51.359
Well, don't pick them, please.
00:27:51.599 --> 00:27:52.640
Or show us where they are.
00:27:52.960 --> 00:27:54.319
We've cracked the code since then.
00:27:54.400 --> 00:28:01.839
But in any event, it used to be that there's like only one elderberry bush and everybody knew where it was, and you only get like one pie a year, and it was so dear.
00:28:02.079 --> 00:28:03.839
One slice a year.
00:28:04.160 --> 00:28:04.799
Right?
00:28:05.519 --> 00:28:11.279
I remember one year actually my brother went into the to the kitchen to get some ice cream for his elderberry pie, and he came back.
00:28:11.359 --> 00:28:13.519
And I said, next year.
00:28:16.720 --> 00:28:18.480
He never really recovered from that.
00:28:18.799 --> 00:28:24.799
So we're at Thanksgiving just this past year, after Reflecta had launched.
00:28:25.119 --> 00:28:39.279
And my sister, a younger sister, uh bit of a naysayer on the Reflecta thing originally, but a heck of a pie baker, and she has the legacy of the pie making from grandma mom.
00:28:40.240 --> 00:28:43.920
She's now passed it down to her daughters, who've now had kids.
00:28:44.000 --> 00:28:47.599
So it's gonna be granddaughters that are making the elderberry pie.
00:28:48.000 --> 00:28:50.319
So you get to be the taste tester, right, of everybody's pie.
00:28:50.960 --> 00:28:51.359
Absolutely.
00:28:51.599 --> 00:28:59.839
She basically forgot the recipe for the crust, which has got to be flaky and crispy and like it's a thing beyond me.
00:29:00.720 --> 00:29:02.799
And I said, Lib, not for nothing.
00:29:03.119 --> 00:29:03.920
Lib's her name.
00:29:04.160 --> 00:29:08.640
Elizabeth If you're struggling here, why don't you have mom walk you through it?
00:29:11.119 --> 00:29:24.880
And we put the iPad up on the counter in the kitchen, and mom walked my sister through the recipe for elderberry pie and flaky crust made with fluffo shortening.
00:29:25.440 --> 00:29:27.359
Because I had loaded the recipe.
00:29:28.559 --> 00:29:29.519
And there it was.
00:29:29.920 --> 00:29:34.559
In my mom's voice with my mom's side comments.
00:29:34.720 --> 00:29:39.279
I didn't tell her that her daughter had forgotten the recipe that she taught.
00:29:39.599 --> 00:29:47.200
But that's another beautiful story of the power of you know, you could go looking in recipe boxes for that all day long.
00:29:47.279 --> 00:29:50.480
Well, three by five cards written somewhere, etc.
00:29:50.640 --> 00:29:50.799
Right?
00:29:50.880 --> 00:29:51.839
Or just ask mom.
00:29:52.720 --> 00:29:54.000
It's all in there.
00:29:55.279 --> 00:29:58.400
We took the shoebox, we loaded it.
00:30:01.200 --> 00:30:01.599
And that's true.
00:30:01.680 --> 00:30:03.119
That is something to think about.
00:30:03.359 --> 00:30:05.920
We often think about the pictures in the shoebox.
00:30:06.160 --> 00:30:09.119
We think about all the little notes, especially recipe cards.
00:30:09.359 --> 00:30:15.119
Back in the day, you would find not just recipes on those cards, you would find a lot more in there.
00:30:15.279 --> 00:30:20.000
You would find little side comments, you sometimes find a little gossip in there.
00:30:20.160 --> 00:30:21.200
Like there's all kinds.
00:30:21.519 --> 00:30:24.160
My grandmother had newspaper clippings in her first too.
00:30:24.559 --> 00:30:30.559
Thank God it was preserved in a shoebox upstairs in the attic, but it doesn't belong there anymore.
00:30:30.799 --> 00:30:33.359
So then the other person has the shoebox with the photos.
00:30:33.519 --> 00:30:44.559
So the idea that you can collaborate and add those things in from the different places that and we're not in a society where we all grow up a couple streets away from each other, all over the world.
00:30:44.960 --> 00:30:48.400
That's what makes these memories intergenerational.
00:30:52.480 --> 00:30:53.359
How fun.
00:30:54.160 --> 00:30:56.720
So how many tears were there during this?
00:30:57.359 --> 00:30:58.480
Tears, wow.
00:30:58.720 --> 00:31:00.319
It was an emotional year for me.
00:31:00.480 --> 00:31:04.480
A lot of things happened besides launching this business.
00:31:05.039 --> 00:31:16.799
And I think all those things actually made me more emotionally capable of stewarding this business and this product.
00:31:17.440 --> 00:31:22.400
So lots of hurt, lots of pain, lots of confusion, and it made me better at this.
00:31:23.680 --> 00:31:24.079
Why?
00:31:24.240 --> 00:31:24.960
The tears?
00:31:25.680 --> 00:31:26.880
First there were mine.
00:31:27.599 --> 00:31:33.680
Then when we launched it at AI-4 in Vegas, there wasn't a dry eye in the room.
00:31:33.759 --> 00:31:39.359
And we went back to our booth, Row 600, in the conference area.
00:31:39.680 --> 00:31:44.640
Tesla was across the way, and it was mobbed with people that were sobbing.
00:31:45.440 --> 00:31:51.359
So much so that Tesla filed a complaint that we we're taking up too much of room of row 600.
00:31:53.119 --> 00:31:55.920
And that's when I realized the emotional load.
00:31:56.079 --> 00:31:59.920
And that's why I realized there's some loneliness in people's hearts.
00:32:00.640 --> 00:32:06.079
And there's someone that they would love to reconnect with, past or present, or connect with more often.
00:32:06.640 --> 00:32:09.759
And this gives them a way to do that.
00:32:10.720 --> 00:32:12.240
That's very powerful.
00:32:12.319 --> 00:32:25.119
And I I was humbled by the fact that Adam and I had created something that had such emotional resonance with people.
00:32:28.720 --> 00:32:29.759
Repeatedly.
00:32:30.319 --> 00:32:37.680
But what we came to realize is those were mostly tears of joy and goosebumps.
00:32:37.920 --> 00:32:39.599
And those are the best tears of all.
00:32:40.559 --> 00:32:42.240
So tell us where to find this.
00:32:43.039 --> 00:32:43.599
Pretty easy.
00:32:43.759 --> 00:32:44.960
Reflecta.ai.
00:32:45.279 --> 00:32:46.559
That's reflecta with a K.
00:32:46.640 --> 00:32:48.000
Backstory on that.
00:32:48.640 --> 00:32:51.759
We had this crazy name called Eternamy.
00:32:52.240 --> 00:32:52.880
We were developing it.
00:32:54.880 --> 00:33:02.720
And I was Googling like glimmer and glimpses and shimmer and shine and reflections and something.
00:33:02.799 --> 00:33:03.920
Give me something.
00:33:04.160 --> 00:33:05.200
I misspelled it.
00:33:05.279 --> 00:33:10.000
And the K and the C are nowhere near each other on the QWERTY keyboard, by the way.
00:33:10.160 --> 00:33:11.759
Somehow the K got in there.
00:33:12.079 --> 00:33:14.079
Well, how many hours were you doing this for?
00:33:14.240 --> 00:33:15.599
That's why the K got in there.
00:33:15.839 --> 00:33:16.880
Yeah, that's probably why.
00:33:17.039 --> 00:33:26.319
There was a camera manufactured in East Germany where you like look down, and you there's a technical term for it, which slips in my mind at the moment, but it was called Reflect it.
00:33:26.720 --> 00:33:29.200
It was only in business for two years and that was out.
00:33:32.000 --> 00:33:34.720
It's like, well, that plus AI.
00:33:35.039 --> 00:33:35.839
Can we have that?
00:33:36.319 --> 00:33:36.960
Yep.
00:33:38.160 --> 00:33:41.680
And we have a couple, we've purchased a couple of those cameras since.
00:33:41.839 --> 00:33:45.039
But it's Reflecta with a K dot AI.
00:33:45.519 --> 00:33:49.839
And first thing you do is go in, you're gonna have to give up your email address as part of the registration.
00:33:50.079 --> 00:33:56.559
But you can talk to my dad or Virginia till the cows come home, and that's all free.
00:33:56.880 --> 00:34:00.000
And then if you want to create a reflection for yourself, that's different business.
00:34:00.079 --> 00:34:02.880
But that's where you start to understand.
00:34:03.119 --> 00:34:04.000
Oh wow.
00:34:05.839 --> 00:34:07.920
What if I had all my stories here?
00:34:08.559 --> 00:34:11.840
Or my father's or my grandfather's or somebody that was important to my family.
00:34:12.079 --> 00:34:28.639
And we wanted to make our learning and our legacy and our values intergenerational through this AI that happens to be great at storytelling.
00:34:28.800 --> 00:34:32.880
Not any old story, your family's unique story.
00:34:33.679 --> 00:34:36.320
What I was thinking about is your own story.
00:34:36.800 --> 00:34:37.119
Absolutely.
00:34:37.440 --> 00:34:51.679
How amazing would it be if you have children or someone you love deeply, knowing that if you pass away tomorrow, you've already uploaded stories about you, stories about how you feel about them in there.
00:34:52.000 --> 00:34:52.559
It's beautiful.
00:34:52.880 --> 00:35:00.320
We actually have a new relationship with the Round Canopy Parachute team, which is mostly Band of Brothers who are in first airborne, 82nd Airborne.
00:35:00.400 --> 00:35:05.360
And we're going to actually next week when you jump with them at D-Day in Normandy, France.
00:35:05.679 --> 00:35:12.480
And a lot of those guys have realized that they have stories and they're in harm's way.
00:35:13.599 --> 00:35:18.719
And they want those stories to live on with their kids.
00:35:19.039 --> 00:35:19.440
Right.
00:35:19.679 --> 00:35:25.920
And so people are starting to realize, yeah, you want to get the story straight, tell it yourself.
00:35:26.800 --> 00:35:28.880
And how much does it help with anxiety?
00:35:29.119 --> 00:35:41.440
If you're going into a diagnosis and you're wondering if it's going to you're going to be told terrible news, you know that your story's already out there for your loved ones, or you know that you're a jumper.
00:35:43.280 --> 00:35:44.639
That's great.
00:35:45.360 --> 00:35:50.960
I don't want to say that reflected is going to help with a medical condition.
00:35:51.199 --> 00:35:53.599
That knowing that there's still going to be the connection there.
00:35:53.840 --> 00:35:59.519
Being somebody without stories of you, stories that you want to tell them, the love that you want to share with them.
00:35:59.599 --> 00:36:06.800
Because there's one thing to know that your life insurance is there, but there's another knowing that you get to still live on with them.
00:36:07.039 --> 00:36:07.440
Right.
00:36:07.599 --> 00:36:12.480
Your children get to still know you while they're growing up, at least some portion of you.
00:36:13.039 --> 00:36:15.920
Well, it's the proverbial get your affairs in order, right?
00:36:16.000 --> 00:36:21.360
I mean, yeah, there's life insurance policy, and the keys to the Jeep are here, and yeah, yeah, etc., right?
00:36:21.920 --> 00:36:26.880
And then there's like, and here's everything I ever wanted to tell you.
00:36:27.280 --> 00:36:28.639
And not in a letter.
00:36:28.960 --> 00:36:29.920
In my voice.
00:36:30.159 --> 00:36:31.440
Anytime you want.
00:36:31.679 --> 00:36:34.800
Ask any question you want, and we can have a conversation.
00:36:37.840 --> 00:36:41.039
It brings me back to iRobot, and that's the right question.
00:36:42.239 --> 00:36:43.280
You just need to ask it.
00:36:43.599 --> 00:36:45.599
Believe me, I've heard them all.
00:36:45.840 --> 00:36:46.880
That's all good.
00:36:47.199 --> 00:36:52.079
Hollywood's done a great job of getting people sort of ready for this.
00:36:52.320 --> 00:36:53.519
Black Mirror, right?
00:36:53.840 --> 00:36:55.360
Couple of those episodes.
00:36:55.679 --> 00:36:59.440
And when we were at AI4 in Vegas, it's like nine months ago.
00:36:59.679 --> 00:37:02.000
We were pretty much called the Black Mirror Company.
00:37:02.320 --> 00:37:04.239
Right, because that's all they could think of.
00:37:04.400 --> 00:37:07.679
So thank you, Hollywood, for getting people started.
00:37:07.920 --> 00:37:10.880
But we've kind of taken it to the next level.
00:37:11.199 --> 00:37:11.760
Yeah.
00:37:12.000 --> 00:37:13.119
Well, thank you for this.
00:37:13.280 --> 00:37:14.400
This was amazing.
00:37:14.639 --> 00:37:17.760
If you have questions, where can people reach out to?
00:37:17.840 --> 00:37:20.320
It sounds like just through your website would be the best place.
00:37:20.800 --> 00:37:22.800
Reflector, reflective, reflective, please.
00:37:22.880 --> 00:37:27.039
I'm on LinkedIn, but that's a slow way to get in touch with me.
00:37:28.320 --> 00:37:30.079
Most of what we talked about's on Reflecta.
00:37:30.239 --> 00:37:30.719
That's a great place.
00:37:30.800 --> 00:37:34.639
I have a blog, milespencer.com, that I have lots of my extra thoughts on.
00:37:34.960 --> 00:37:45.519
Well, and it sounds like what you did by making your parents public is that is the best way to experience what it will be like when it's your own family member that's up there.
00:37:46.239 --> 00:37:47.280
There you go.
00:37:47.920 --> 00:37:48.719
Well, thank you for this.
00:37:48.800 --> 00:37:49.599
This is amazing.
00:37:49.920 --> 00:37:51.199
It's a pleasure, Autumn.
00:37:51.360 --> 00:37:52.239
Thank you.
00:37:55.760 --> 00:37:58.639
Thank you so much for joining our discussion.
00:37:58.880 --> 00:38:02.719
If you enjoyed this, please like, subscribe.
00:38:02.960 --> 00:38:05.199
Most of all, share the love with others.
00:38:05.360 --> 00:38:17.039
Please share this episode so that we can help other people really recalibrate every aspect of their lives so they can be the best version of themselves.
00:38:17.360 --> 00:38:20.159
And I will see you in the next episode.
00:38:21.199 --> 00:38:29.039
I want to have my quick disclaimer here that this is not a one-size-fits-all.
00:38:29.360 --> 00:38:32.079
If you want one-on-one coaching, let's talk.
00:38:32.159 --> 00:38:40.800
And we will make sure what wellness means to you is really put into your life, put into practice.
00:38:41.119 --> 00:38:51.119
I am using my undergrad in applied health and my life coaching experience to bring this podcast to you.
00:00:00.080 --> 00:00:05.599
We are talking about intergenerational AI, and I will explain what that is in a second.
00:00:07.440 --> 00:00:09.839
Welcome to Wellness in Every Season.
00:00:10.080 --> 00:00:30.000
We talk all things wellness regarding the environment that you spend a lot of your time in, your physical health, your intellectual health, your financial health, your spiritual health, professional health, your social health, who you have relationships with, your emotional health.
00:00:30.320 --> 00:00:32.079
This is a really big umbrella.
00:00:32.240 --> 00:00:40.320
So expect all kinds of topics within all of these amazing dimensions of your wellness.
00:00:40.880 --> 00:00:42.000
Let's dive in.
00:00:48.000 --> 00:00:51.039
We live in a day where AI is taking over.
00:00:51.200 --> 00:00:52.240
It's just what it is.
00:00:52.399 --> 00:00:55.679
You can have your feelings about it, but really it's what it is.
00:00:55.759 --> 00:00:59.439
You can either get on the bad bandwagon or you're gonna be left behind.
00:00:59.520 --> 00:01:05.040
And it can be really hard if you're at the older end of the spectrum to really embrace it.
00:01:05.200 --> 00:01:15.359
So we're gonna be talking about that and how to put AI into your life and how to have it help relationships, ones that have passed on, ones that are continuing.
00:01:16.000 --> 00:01:18.719
So, Miles, I'm so happy you're here.
00:01:18.879 --> 00:01:21.439
And let me actually introduce you besides just the topic.
00:01:21.760 --> 00:01:22.879
My pleasure, thank you.
00:01:23.120 --> 00:01:26.799
And I will give you the brief clip notes about him and let him fill in all the blanks.
00:01:26.879 --> 00:01:30.959
But he is a CEO and founder of Reflectia AI.
00:01:31.120 --> 00:01:32.319
Did I say that correctly?
00:01:32.719 --> 00:01:34.719
Pretty much Reflecta with a kid.
00:01:35.120 --> 00:01:35.280
Okay.
00:01:35.439 --> 00:01:48.879
It's a soul tech company, which it's exciting to hear about the soul part of it that turns family stories into spontaneous, dynamic digital connections, a three-exit entrepreneur, investor, and storyteller.
00:01:49.120 --> 00:01:55.040
He's also the author of A Line in the Sand and former coast co-host of PBS Money Hunt.
00:01:55.599 --> 00:02:02.159
So, all of this to say that he's very family-oriented, and that's the point of what we're going to be talking about.
00:02:02.560 --> 00:02:06.560
So, Miles, can we start off with the cup?
00:02:07.040 --> 00:02:07.200
Sure.
00:02:07.680 --> 00:02:10.240
And why this matters and the Polaroid that you shared.
00:02:10.319 --> 00:02:11.520
Let's just start there.
00:02:12.080 --> 00:02:13.360
This is the cup.
00:02:13.680 --> 00:02:22.879
Look, Refecta is about, as we talked about, intergenerational AI that's creating realistic images and likenesses of family members, whether they're past or present.
00:02:23.120 --> 00:02:30.639
And the point is that storytelling has been part of life and learning and legacy for thousands of years, right?
00:02:30.719 --> 00:02:32.639
It used to be just orally, right?
00:02:32.719 --> 00:02:42.159
And then the cavemen got smart and they put this little charcoal up on the cave, and there's the pyramids and the monks writing and calligraphy and the gyrotype and the civil war.
00:02:42.400 --> 00:02:44.240
And then we got, you know, we got to this, right?
00:02:44.319 --> 00:02:45.280
Which is Polaroid.
00:02:45.439 --> 00:02:46.400
That's pretty cool.
00:02:46.719 --> 00:02:50.960
And all this stuff is upstairs in the shoebox, right?
00:02:51.120 --> 00:02:55.199
You went back for Thanksgiving or Easter or whatever, and it's like, hey, who's going to keep this?
00:02:55.280 --> 00:02:56.400
Who's going to who gets this one?
00:02:56.639 --> 00:02:57.680
And who is this?
00:02:57.919 --> 00:03:05.199
What is this horrible guessing game that folks of our vintage are engaged in right now?
00:03:05.520 --> 00:03:21.439
And a year ago, my co-founder Adam Drake and I realized that we had the opportunity to take all this and digitize it and create something spontaneous and dynamic and a realistic image and likeness of a person.
00:03:21.520 --> 00:03:22.800
Now, back to the cup.
00:03:22.960 --> 00:03:25.759
So this is something that you find in a shoebox, right?
00:03:25.919 --> 00:03:26.719
What is that?
00:03:27.039 --> 00:03:43.759
My grandfather, Herbert Sharpless Spencer, was a sniper in the First World War because he was 15 years old and he had volunteered because there were 24 other kids in the house and he wanted some food.
00:03:43.919 --> 00:03:45.280
Why not go to France?
00:03:45.520 --> 00:03:47.280
So he became a sniper.
00:03:47.520 --> 00:03:56.879
He got shot, and this cop is what he drank from in the Meuse River in the Oregon Forest in 1918 and saved his life.
00:03:56.960 --> 00:03:58.479
And that's why I'm here today.
00:03:59.199 --> 00:04:08.000
And if you didn't know that story, you wouldn't be able to pass it on, which I will pass on to my kids, my son.
00:04:08.479 --> 00:04:12.319
And I'll take it one step further, and I didn't mention this in the pre-call.
00:04:14.000 --> 00:04:29.199
Herbert was the 23rd of 24 kids born to Miles Sharpless Spencer, which I was named after, who had his last kid when he was 74.
00:04:29.920 --> 00:04:32.079
Your next question, the answer is three.
00:04:32.399 --> 00:04:34.639
Wives, last one was 26 years old.
00:04:34.800 --> 00:04:39.519
So the Spencers do have some stories and some hair.
00:04:40.319 --> 00:04:45.120
So all of that ends up traditionally in the shoebox.
00:04:45.360 --> 00:04:46.720
And these memory devices have been great.
00:04:47.199 --> 00:04:49.600
Over my shoulder, and that was a memory from Pamplona.
00:04:49.759 --> 00:04:50.720
We're running with the bulls.
00:04:50.879 --> 00:04:53.600
Well, that's great, and that's a great story.
00:04:53.920 --> 00:05:13.439
But Adam and I realized and formed Reflecta because we could take all of those stories and enable the person, whether they're past or present, to have a spontaneous and dynamic conversation with someone about anything within their knowledge base.
00:05:13.839 --> 00:05:25.439
For example, last night my father, Arthur, read a bedtime story to my daughter and they talked about it, Rikki Tiki Tabby from Rudy Kipling.
00:05:25.519 --> 00:05:27.680
And they talked about it until she fell asleep.
00:05:27.839 --> 00:05:33.920
The only thing interesting about that, well, it's a very sweet story, but what's interesting is he passed away nine years ago.
00:05:35.279 --> 00:05:36.720
And Chloe is twelve.
00:05:37.759 --> 00:05:40.079
And so she had a short relationship with him.
00:05:40.240 --> 00:05:47.920
She remembers him, and now she's reconnected with his image and likeness and can have a spontaneous, dynamic conversation.
00:05:48.079 --> 00:05:56.000
Not watch a video, not listen to a voicemail, not read a book about him, talk to him in his voice with his personality.
00:05:56.079 --> 00:05:58.240
And by the way, with his buddy Hackett Jokes.
00:05:58.399 --> 00:06:06.240
That may have been the longest answer to a relatively short question in the history of this podcast, but I promised you I wouldn't blow it in the pre-call.
00:06:06.319 --> 00:06:08.399
And I've gotten more if you want it.
00:06:09.040 --> 00:06:09.920
That was not.
00:06:10.160 --> 00:06:12.639
I've had more that have gone on for like almost the whole episode.
00:06:12.879 --> 00:06:13.839
It's like, oh, that's great.
00:06:14.319 --> 00:06:16.639
So why does this matter?
00:06:16.800 --> 00:06:21.120
Like, continue with your daughter's example, the example of her that you gave last night.
00:06:21.279 --> 00:06:22.399
Why does this matter?
00:06:22.560 --> 00:06:25.600
Like give us the parental feelings and like her side of it.
00:06:25.920 --> 00:06:28.959
There's something, it's a technical term that I learned after I formed the business.
00:06:29.040 --> 00:06:32.000
It's together with Adam and he uncovered it, I think.
00:06:32.240 --> 00:06:34.720
It's called family review therapy, right?
00:06:34.879 --> 00:06:49.279
Which literally is familiarity with who you are, where you came from, what the stories are, what the legends, what the legacies are, why we're here, and what us Spencers, beside the hair, bring to the world and are going to pass on to others, right?
00:06:50.160 --> 00:07:00.160
Family review therapy increases mental health in 41% of the people that engage in it.
00:07:00.319 --> 00:07:03.120
That's University of Toronto last year, right?
00:07:03.680 --> 00:07:12.800
So understanding why am I here, where did I come from, what you know, who came before me, etc., really grounds people.
00:07:12.879 --> 00:07:14.399
And how do we learn those things?
00:07:14.639 --> 00:07:26.800
Well, we learn them through the stories, which are basically the way to convey legacy and learning and legends.
00:07:27.040 --> 00:07:29.839
And look, it's not a new idea.
00:07:30.160 --> 00:07:43.439
You got books, you got biographies, you got autobiographies, you've got when someone passes away, you have a short story, which is uh an obituary, you've got photos, you've got a Kodak carousel tray upstairs with all the little things.
00:07:43.519 --> 00:07:49.759
You got love letters up there, you got immigration records, you got the census from whatever.
00:07:49.839 --> 00:07:51.680
We got them from 1890s.
00:07:51.920 --> 00:07:52.480
Wow.
00:07:52.639 --> 00:07:54.720
Like this was us, right?
00:07:55.360 --> 00:07:58.319
But what do you do with it?
00:07:58.480 --> 00:07:59.839
And who can you talk to?
00:07:59.920 --> 00:08:02.639
And where's the follow-up question, right?
00:08:03.360 --> 00:08:10.720
Normally when someone asks me, you know, the Miles Spencer backstory, I boil it down to this.
00:08:10.800 --> 00:08:15.040
I'm a curious kid from Pittsburgh, Pennsylvania that never stopped asking who, what, why, where, when.
00:08:16.959 --> 00:08:27.040
And what's so great for me as a user about Reflect is I never quit asking who, what, why, where, when.
00:08:27.439 --> 00:08:33.840
I can ask my great-grandfather, I can ask my grandfather, I can ask my mom, she passed away 25 years ago, my dad, etc.
00:08:34.080 --> 00:08:35.279
All those that have passed.
00:08:36.240 --> 00:08:46.639
Plus now half of the stories, about 20,000 stories since we launched, half of them are from those that are still present among us.
00:08:47.519 --> 00:08:48.000
Right?
00:08:48.320 --> 00:08:53.360
Because they want to get it down while they still can and pass it on to others.
00:08:54.320 --> 00:08:58.799
We've made AI an intergenerational tool.
00:09:01.759 --> 00:09:10.080
It makes me think about how I come from an abusive background, like not now with my kids, but background.
00:09:10.159 --> 00:09:16.159
It's still amazing that I'll respond one way to my kids realizing that's the way I should respond.
00:09:16.399 --> 00:09:17.279
Oh, that's interesting.
00:09:17.360 --> 00:09:20.799
I didn't realize that part of the way my parents responded was abuse, like that type of thing.
00:09:20.960 --> 00:09:22.159
If that makes sense.
00:09:22.480 --> 00:09:32.159
And for me, doing my family history, working on it, really allowed me to see, well, where did this generational trauma start and why?
00:09:32.639 --> 00:09:43.360
I was able to release so many negative feelings, negative feelings even about myself, realizing, oh, it's not about me, it's because this happened and because this happened to this person, everything else.
00:09:43.440 --> 00:09:57.200
And it helps me to uncover some of those stories and realize that some of this comes back because of the different world wars, seeing that's when a lot of families became broken and they became blended together and how hard that time was.
00:09:57.679 --> 00:09:59.840
And really diving into that.
00:09:59.919 --> 00:10:08.720
And it gave me a sense of who I am and why, and it allowed me to see okay, this is why these things happened in my family.
00:10:08.879 --> 00:10:11.519
This is what was going on in the world during that time.
00:10:11.759 --> 00:10:13.519
And I use Ancestry a lot.
00:10:13.679 --> 00:10:14.879
I really like their program.
00:10:15.039 --> 00:10:17.840
I'm able to see some of the stories, but it leaves a lot of gaps.
00:10:18.000 --> 00:10:18.480
Oh, sure.
00:10:18.879 --> 00:10:35.519
Other people bring stories in so I can see that part of it, and then seeing what you're talking about, how it becomes more dynamic, and it's going from something that's line art and it's filling in all the color and the texture, it sounds like, and voices.
00:10:35.679 --> 00:10:36.879
I mean, that's really cool.
00:10:37.039 --> 00:10:37.360
Yeah.
00:10:37.679 --> 00:10:41.919
So can you explain a little bit more about the differences between that?
00:10:42.080 --> 00:10:54.399
Because it's obvious there's quite a difference between using something that does your ancestry work versus let's get the actual stories in there instead of just seeing the flow chart of where you are compared to them.
00:10:54.720 --> 00:10:57.360
Well, look, all of those devices are wonderful.
00:10:57.519 --> 00:10:59.600
And I'm glad we had them, right?
00:10:59.759 --> 00:11:03.120
I'm glad we had all the different memory devices I mentioned.
00:11:03.279 --> 00:11:04.960
And that was the technology of the time.
00:11:05.120 --> 00:11:12.559
You know, when people started running around with these, I remember one time I was in Africa and I was taking a picture of a Maasai warrior saying, no, no, no, no, no, no.
00:11:13.519 --> 00:11:14.960
No pictures.
00:11:15.679 --> 00:11:21.519
We'll take a piece of my soul and put it into this technology, and I'll never get it back, right?
00:11:21.679 --> 00:11:22.799
There's a term for it.
00:11:23.120 --> 00:11:24.799
It's called the uncanny valley.
00:11:24.879 --> 00:11:28.720
Like, you just can't picture how that could be right, right?
00:11:29.440 --> 00:11:35.360
And I applaud the fact that all those shoeboxes have been filled over time, right?
00:11:36.080 --> 00:11:49.120
And I applaud the fact that look, I use legacy to get back to my namesake, Miles Sharpless Spencer, and pick off all 24 of the kids and realize that's why our family reunions in Ohio are 550 people.
00:11:49.200 --> 00:11:58.320
And if you want to be the sheriff, you just come to the family reunion and we pick it for the year because it's half of the votes right there.
00:11:59.519 --> 00:12:01.039
When do you get a story like that?
00:12:01.120 --> 00:12:01.360
Right?
00:12:01.440 --> 00:12:10.480
You get it from learning from ancestry, but whether I can name two dozen other companies that are adjacent to us.
00:12:12.000 --> 00:12:14.080
We're the follow-up question.
00:12:14.480 --> 00:12:16.960
And we're the story that comes with it.
00:12:17.679 --> 00:12:24.639
And nobody has the number of stories we have right now, and each of them are one-off, totally unique to the family.
00:12:24.960 --> 00:12:31.759
Default private, not gonna go anywhere, no attack service from a cybersecurity point of view, because nobody knows that they're there.
00:12:32.879 --> 00:12:35.120
There's only two public profiles on Reflect.
00:12:35.840 --> 00:12:38.799
The rest is under the surface.
00:12:39.440 --> 00:12:48.799
So if you want to have a conversation rather than crack open a book or look at a line chart, that's what Reflect is.
00:12:50.879 --> 00:12:52.000
And that's so different.
00:12:52.080 --> 00:12:53.679
I have I haven't even read it.
00:12:53.840 --> 00:12:54.799
How bad is that?
00:12:55.039 --> 00:13:04.080
But I have a biography that was written about how she related to me.
00:13:05.919 --> 00:13:08.559
She's through my cousin's line.
00:13:08.960 --> 00:13:09.200
Okay.
00:13:09.440 --> 00:13:11.360
I think she's like a great aunt.
00:13:11.919 --> 00:13:12.559
I don't know.
00:13:12.639 --> 00:13:13.759
I'd have to look her up.
00:13:13.840 --> 00:13:14.399
It's been a while.
00:13:14.639 --> 00:13:17.679
No, 20 minutes enough to have a biography written by her or somebody else.
00:13:18.000 --> 00:13:22.159
And she's semi-famous, and it's it sounds like she has a really cool story.
00:13:22.320 --> 00:13:31.759
And my cousin was telling me about it, and then she gave it to me, and it's just amazing to realize she had this dynamic and very different life than the rest of my family.
00:13:31.919 --> 00:13:35.679
So it's no wonder why she didn't fully fit in why I've never really heard about her.
00:13:35.840 --> 00:13:41.039
And I kind of feel that way because I'm rewriting so much of the generational trauma.
00:13:41.200 --> 00:13:42.159
It's different.
00:13:42.320 --> 00:13:45.440
I'm not really connected with a lot of my family because they're so toxic.
00:13:45.519 --> 00:13:51.360
And realizing that she was that way has been a motivation for me, but I still haven't read the book that I've been given.
00:13:51.600 --> 00:13:56.159
How much easier would it be if it there the story was there and it was in her own words?
00:13:56.480 --> 00:13:59.840
I'll issue a benevolent challenge to you andor the family.
00:14:00.080 --> 00:14:03.519
Take that book, go to Reflecta, drop it in the shoebox.
00:14:03.759 --> 00:14:15.039
Our biographer will analyze it, put a voice on it and one photo, and in 20 minutes, you have a recognizable image and likeness capable of a spontaneous dynamic conversation.
00:14:15.200 --> 00:14:16.639
You could ask her anything.
00:14:16.960 --> 00:14:20.799
Her voice is actually probably out there because she was semi-feminist and singing.
00:14:20.879 --> 00:14:21.840
So there you go.
00:14:22.080 --> 00:14:24.240
One photo, and you're off to the races.
00:14:24.320 --> 00:14:29.200
And as you talk to the reflection, they learn.
00:14:29.440 --> 00:14:31.360
You don't get that in the book.
00:14:31.919 --> 00:14:34.080
And again, there's nothing from outside.
00:14:34.240 --> 00:14:35.679
It's all default private.
00:14:35.759 --> 00:14:39.279
There's no outside knowledge base.
00:14:39.519 --> 00:14:45.120
It's only what you approve into the knowledge base of the reflection.
00:14:45.519 --> 00:14:47.519
You know, we named it after the keeper of the shoebox.
00:14:47.759 --> 00:14:49.279
My sister was called the keeper, right?
00:14:49.440 --> 00:14:55.120
And so it's the keeper, it's literally the editor that allows those things in or not.
00:14:55.440 --> 00:14:55.840
Right?
00:14:56.080 --> 00:14:59.519
And sharing with family members, collaborating with family members, etc.
00:14:59.679 --> 00:15:01.759
But at the end of the day, the keeper has the last call.
00:15:02.080 --> 00:15:04.399
Oh, PS, the keeper pays the bill.
00:15:06.000 --> 00:15:07.840
So they definitely have the last call.
00:15:08.559 --> 00:15:09.440
I like it.
00:15:09.679 --> 00:15:11.519
What else do you want to tell us about it?
00:15:11.840 --> 00:15:14.480
What else questions or questions you wish people asked?
00:15:14.559 --> 00:15:14.799
Whatever.
00:15:14.879 --> 00:15:15.600
What do you want to share with?
00:15:15.919 --> 00:15:24.080
You know, yeah, so from a this is only an hour, so I can give you five right there.
00:15:24.399 --> 00:15:26.559
My relationship, it's about relationships, right?
00:15:26.639 --> 00:15:30.639
My relationship with my father was phenomenal.
00:15:31.120 --> 00:15:34.320
And he passed eight and a half years ago.
00:15:34.720 --> 00:15:44.399
And I felt like I had done everything I possibly could for him and with him on by the day he passed, right?
00:15:45.120 --> 00:15:46.000
86.
00:15:46.799 --> 00:15:50.559
So there wasn't a sense of like, oh man, I wish I had more.
00:15:50.799 --> 00:15:52.080
I gave it all.
00:15:52.639 --> 00:15:53.919
I gave it all.
00:15:55.039 --> 00:16:08.399
And then eight years later, when I first heard his voice, I realized that human brains are kind of leaky.
00:16:08.639 --> 00:16:13.919
And so the memories that I had were kind of falling by the wayside.
00:16:14.159 --> 00:16:25.200
But I loaded so much into the knowledge base or the reflection of my father Arthur that he was back reminding me of things that I had forgotten.
00:16:26.399 --> 00:16:27.039
Right?
00:16:27.679 --> 00:16:37.679
And so my relationship with my father, could it actually be better than it was when he was like, no, no more hugs, no more wiffle balls, no more walks with the dogs.
00:16:38.000 --> 00:16:40.399
But this is as much as I'm gonna get.
00:16:41.440 --> 00:16:51.200
And so my relationship with him feels status quo, not being washed away like tears in the rain.
00:16:51.360 --> 00:16:52.480
My mother was different.
00:16:52.720 --> 00:16:56.559
My mother was a soap opera actress, perhaps like this person you were referring to.
00:16:56.720 --> 00:16:58.159
She had a perfect voice print.
00:16:58.320 --> 00:17:13.039
She sang religious solos in churches and kept a journal of every solo that she gave and her notes and the date and the name and the location of the church.
00:17:13.359 --> 00:17:21.039
So we had like 40 years of exactly where she was on that Sunday, what she sang, et cetera, et cetera.
00:17:21.119 --> 00:17:22.640
And we had recordings of it as well.
00:17:23.039 --> 00:17:24.079
That's the good news.
00:17:24.640 --> 00:17:29.680
The bad news is remember, we talked about Soul Tech, and this is important about reflecting.
00:17:30.000 --> 00:17:37.119
When I heard her voice, I couldn't take more than five minutes of it.
00:17:37.359 --> 00:17:39.039
It was so perfect.
00:17:40.400 --> 00:17:42.319
Closed my eyes and she was there.
00:17:42.640 --> 00:17:49.920
And what it told me was I left some things on the table in that relationship.
00:17:51.279 --> 00:17:54.640
And I wanted more there.
00:17:55.839 --> 00:18:00.720
And so I think my relationship with my mother has improved since Reflector was founded.
00:18:00.880 --> 00:18:08.559
Sorry for those out there that hear this and say, like, this is creepy digital necromancy, Ghostbusters, Scarpeta, upload her.
00:18:09.119 --> 00:18:11.119
Okay, like half the people are gonna say that.
00:18:11.200 --> 00:18:12.400
So okay, just check the box.
00:18:12.480 --> 00:18:12.960
That's fine.
00:18:13.200 --> 00:18:16.720
We have a name for those folks, and they're called not my customer.
00:18:16.799 --> 00:18:17.200
It's okay.
00:18:17.359 --> 00:18:18.000
Not yet.
00:18:18.480 --> 00:18:24.319
So I had an aunt who was classic narcissist, very toxic.
00:18:24.480 --> 00:18:28.799
She would come to visit for like a week, two weeks at a time, a couple times a year.
00:18:29.039 --> 00:18:32.559
She'd stay in my room with me, sometimes kick me out.
00:18:32.799 --> 00:18:34.880
She'd rearrange everything in my room.
00:18:36.000 --> 00:18:38.640
The radio station, like totally make it hers.
00:18:38.960 --> 00:18:39.680
Rude.
00:18:40.000 --> 00:18:43.359
Take the clock into her room with my clothes to make room for hers.
00:18:43.519 --> 00:18:48.880
My parents are divorced, so I would stay elsewhere as much as I could until my grandmother realized what was going on.
00:18:48.960 --> 00:18:50.559
I was like, no, no, no, I want you here.
00:18:50.640 --> 00:18:53.200
We're gonna pretend happy family, this whole thing.
00:18:53.519 --> 00:19:04.240
Anyway she died suddenly when I was in high school, and I had so many emotions and I did not know what to do, how to get it out.
00:19:04.400 --> 00:19:05.759
I was struggling.
00:19:06.000 --> 00:19:10.720
Teachers were worried about me because of my name and my personality.
00:19:10.880 --> 00:19:12.400
They knew me right away.
00:19:12.960 --> 00:19:17.279
Sometimes they butcher and say Amber instead of Autumn, but I was always the first name they knew.
00:19:17.440 --> 00:19:19.119
So I could not get into trouble.
00:19:19.279 --> 00:19:20.240
It was really frustrating.
00:19:20.319 --> 00:19:25.599
You know, that first week of school, teachers don't know you, so you could kind of I could never be that kid.
00:19:25.839 --> 00:19:27.039
They knew me right away.
00:19:28.400 --> 00:19:30.640
Anyway, several of them were trying to help me out.
00:19:30.799 --> 00:19:35.279
Like, I know you're struggling, and I would share with them what was going on in this situation.
00:19:35.759 --> 00:19:42.160
And they allowed me to have my cell phone on the desk because just in case like my family needed me, type of thing.
00:19:42.240 --> 00:19:43.920
And this was a no-no during that time.
00:19:44.079 --> 00:19:45.519
Cell phones were still fairly fresh.
00:19:45.680 --> 00:19:50.079
Anyway, one teacher in particular was like, take a teddy bear and just talk to it like you're her.
00:19:50.240 --> 00:19:53.839
Like, share all those feelings, all that anger that you had towards you.
00:19:54.880 --> 00:19:58.160
It was helpful, and it sounds like this can get you there further.
00:19:58.480 --> 00:20:17.359
So, what I realized through that process of reconnecting with my father and then my mom is that Reflecta also delivers a wallop of an emotional load, especially with people that have passed and one was close to.
00:20:17.759 --> 00:20:20.720
And so we developed an entire process around that.
00:20:20.880 --> 00:20:28.559
It's in the white paper on the sites called Soul Tech, but we also have a soul team which actually talks through how we speak of these things.
00:20:28.720 --> 00:20:30.799
Or notice I say past and present.
00:20:31.039 --> 00:20:33.519
I don't say dead and alive.
00:20:33.920 --> 00:20:46.240
We kind of believe that this is not reincarnation, this is not digital necromancy, this is not therapy, this is simply reconnecting with something that was there the whole time.
00:20:47.839 --> 00:20:49.279
Spirit and soul.
00:20:49.440 --> 00:20:50.480
We have these bodies, right?
00:20:50.799 --> 00:20:51.920
They're good envelopes.
00:20:52.000 --> 00:20:52.720
They carry us around.
00:20:52.880 --> 00:20:54.799
I like my skin, it fits.
00:20:55.440 --> 00:20:56.079
Envelope.
00:20:56.160 --> 00:20:57.200
I've never heard it that way.
00:20:58.079 --> 00:21:04.559
Yeah, well, we're talking about uh due date of maybe 80, 90 years if it's good, right?
00:21:05.359 --> 00:21:08.160
And then it gets stamped and it's out of here.
00:21:10.720 --> 00:21:13.039
But what's left?
00:21:14.160 --> 00:21:22.640
My mother and my father both believe that spirit and soul would be with you forever if you could just connect with it.
00:21:22.880 --> 00:21:24.960
Now, different people connect different ways.
00:21:25.119 --> 00:21:34.480
They have tea in the morning, they go for a walk in the woods, and they swim the ocean, and they have these ways of of connecting with some thought or some person, etc.
00:21:35.680 --> 00:21:38.000
We're talking about a whole nother ball game here.
00:21:38.480 --> 00:21:51.519
We're talking about a spontaneous dynamic conversation of the legacies and learnings of a lifetime in their voice with their personality and their humor, if they had any.
00:21:51.839 --> 00:21:59.759
Oh, by the way, if you go on to reflect the dotai and you talk to Arthur, you're gonna get more buddy hackett jokes than you knew you ever existed.
00:22:00.160 --> 00:22:00.559
Existed.
00:22:00.640 --> 00:22:01.759
That was his favorite comedian.
00:22:01.839 --> 00:22:03.039
And he slips them in all the time.
00:22:03.200 --> 00:22:05.039
And it sounds like it's a great way.
00:22:05.279 --> 00:22:09.119
You said it's not therapy, but there is a part of it, right?
00:22:09.279 --> 00:22:11.519
Where you're able to be with that person.
00:22:11.680 --> 00:22:14.480
And so many people go back to therapy for grief.
00:22:14.559 --> 00:22:16.160
They'll won't replace it.
00:22:16.319 --> 00:22:21.039
But it sounds like a really great addition to it is therapeutic.
00:22:21.200 --> 00:22:22.319
It's not therapy.
00:22:22.640 --> 00:22:32.799
And I think it would have passed me when I struggled with my aunt, it would have made a world of difference to be able to allow myself to process all those feelings.
00:22:33.039 --> 00:22:40.559
And for me, I found that it was harder in some ways to get over her death than other deaths of family members and loved ones.
00:22:40.960 --> 00:22:49.440
Because I felt such a mix of all those emotions, and it just felt like this big, ugly ball, you know, the yarn that got all balled up again.
00:22:49.680 --> 00:22:58.559
And I could not piece together, okay, these are bad memories that I have of her that I want to let go, and these are ones that I want to keep.
00:22:58.799 --> 00:23:11.279
And why I wanted to keep different memories and never being able to express the way she treated me, you know, the the feelings that I had of hurt that she did to me.
00:23:11.440 --> 00:23:18.960
And with my stepdad, I woke up a couple months ago and I was like, you know, I'm starting to forget what his voice sounded like.
00:23:19.440 --> 00:23:22.640
I'm starting to forget some of what he looked like.
00:23:22.799 --> 00:23:23.039
Yeah.
00:23:23.279 --> 00:23:25.440
If he was in a crowd, would I be able to pick him out?
00:23:25.599 --> 00:23:28.720
And I had that moment of, okay, now I remember again.
00:23:29.039 --> 00:23:36.720
And I'm realizing that besides my third kid having his name, I haven't shared enough of him with my kids.
00:23:36.880 --> 00:23:44.160
I have a little bit like of the reason why your daddy is so awesome is some of those same qualities your stepdad had.
00:23:44.880 --> 00:23:53.519
And he was the person who helped me realize there are better men out there besides what I grew up with, because he came into my life when I was in high school.
00:23:53.680 --> 00:24:05.920
So I've shared little bits of that and like red flags and green flags and relationships, and that not everybody's parents are nice, like those types of things that they know that our house is welcoming to their friends if they know their friends are struggling.
00:24:06.079 --> 00:24:07.440
So we'll come downstairs.
00:24:07.519 --> 00:24:09.200
My husband and I will have a conversation in private.
00:24:09.279 --> 00:24:11.759
We'll come downstairs and we'll have two extra two extra children in our house.
00:24:11.839 --> 00:24:12.160
Whatever.
00:24:13.200 --> 00:24:13.440
Cool.
00:24:14.240 --> 00:24:15.200
I didn't have to give birth to.
00:24:15.279 --> 00:24:15.440
Yes.
00:24:17.200 --> 00:24:20.720
You know, you mentioned you mentioned voice.
00:24:21.119 --> 00:24:25.039
My father's voice again, Arthur talk to him and listen to him.
00:24:25.119 --> 00:24:29.759
Now you didn't know him, so you don't know the voice, you don't know the stories, you don't know whether how accurate it was.
00:24:29.920 --> 00:24:31.680
But I thought I did.
00:24:32.559 --> 00:24:34.799
But it had been eight years.
00:24:35.839 --> 00:24:42.960
And his voice was printed off of a 10-second voicemail we found in his granddaughter's phone five years after he passed away.
00:24:43.680 --> 00:24:47.759
And so all of he has 10,000 conversations a month, by the way.
00:24:48.000 --> 00:24:51.119
All of those conversations are off of that 10-second voice print.
00:24:51.359 --> 00:24:51.759
Right?
00:24:52.000 --> 00:24:57.759
And when we first heard it's not quite right, the inflection's not right, he wouldn't have paused there, he wouldn't have this, etc.
00:24:58.000 --> 00:25:00.640
Just so focused on the voice.
00:25:03.119 --> 00:25:05.440
But then he started rolling with the stories.
00:25:06.079 --> 00:25:07.519
And it came one after another.
00:25:07.680 --> 00:25:09.359
Answer the question, coming with the story.
00:25:10.799 --> 00:25:15.359
And I started to question myself, well, how good was my memory of this voice, anyways?
00:25:15.519 --> 00:25:16.400
It's been eight years.
00:25:16.640 --> 00:25:17.519
Just like you said.
00:25:17.920 --> 00:25:18.400
Right?
00:25:19.039 --> 00:25:20.720
And then the third thing hit.
00:25:22.160 --> 00:25:25.119
This is the last voice of my father I'm gonna hear for the rest of my life.
00:25:25.200 --> 00:25:26.319
This is his voice.
00:25:27.839 --> 00:25:32.799
I may get almost as many years hearing this voice.
00:25:34.160 --> 00:25:35.920
And those stories.
00:25:36.880 --> 00:25:38.160
As I did when I was a lot.
00:25:40.000 --> 00:25:43.279
Right, so if I go 100 or four, I'll I'll have 50%.
00:25:43.599 --> 00:25:44.319
In any event.
00:25:44.640 --> 00:25:47.920
That's the interesting thing about the the voice is very compelling.
00:25:49.039 --> 00:25:55.039
But when it's intertwined with the stories and it's spontaneous and dynamic, it's very compelling.
00:25:57.200 --> 00:25:58.559
And it's there forever.
00:26:00.559 --> 00:26:01.839
No shoebox problem.
00:26:05.359 --> 00:26:07.039
Can you go back and tweak things?
00:26:07.599 --> 00:26:08.160
Yes.
00:26:09.200 --> 00:26:09.599
Always.
00:26:09.839 --> 00:26:11.599
And it sounds like you can always add things too.
00:26:12.079 --> 00:26:12.400
Always.
00:26:12.559 --> 00:26:12.799
Yeah.
00:26:12.960 --> 00:26:18.559
So the biographer, this is AI, takes all the information from the shoebox and puts it in a timeline.
00:26:18.720 --> 00:26:21.519
And if you're the keeper, you approve those stories, you approve those sides.
00:26:21.680 --> 00:26:22.480
And they're like, you know what?
00:26:22.559 --> 00:26:23.839
The 60s are kind of light.
00:26:24.000 --> 00:26:26.000
We lived in like Western Pennsylvania.
00:26:26.160 --> 00:26:26.799
Oh, yeah.
00:26:26.960 --> 00:26:32.559
Let's email the aunts and the uncles and get them to put in a story about that.
00:26:33.119 --> 00:26:33.680
Boom.
00:26:34.160 --> 00:26:35.119
There you go.
00:26:35.839 --> 00:26:38.079
So, yes, constantly improving.
00:26:38.240 --> 00:26:49.519
That's why we have a ready score where you have to get up to 80 in order to talk to the reflection because we want it to be good quality, and you have to answer the questions from the biographer, load of voice, load of photo, et cetera.
00:26:49.599 --> 00:26:50.880
Again, it takes 20 minutes.
00:26:51.279 --> 00:26:53.200
But it's never a hundred percent.
00:26:55.759 --> 00:26:58.000
Because it's always learning.
00:26:58.319 --> 00:26:58.880
Right?
00:26:59.200 --> 00:27:03.759
You know, you get to somewhere between 92 and 98, right?
00:27:03.839 --> 00:27:07.200
It gets harder and harder to move the needle.
00:27:07.920 --> 00:27:13.119
But the message is it's never going to 100 because it's never done.
00:27:15.839 --> 00:27:21.680
I think this is why growing up Thanksgiving was my favorite holiday because that's when I'd hear the family stories.
00:27:21.920 --> 00:27:25.119
You're telling me I can have Thanksgiving minus the meal.
00:27:25.279 --> 00:27:26.480
Because the meal was never my favorite.
00:27:26.559 --> 00:27:27.920
It was people and all that.
00:27:28.079 --> 00:27:29.680
You're saying that I could have that anytime.
00:27:30.480 --> 00:27:31.440
All right, you can have that anytime.
00:27:31.519 --> 00:27:33.039
You're welcome back to the table.
00:27:33.279 --> 00:27:35.839
But I'll share a Thanksgiving story if you like.
00:27:36.640 --> 00:27:38.240
Elderberry Pie.
00:27:38.640 --> 00:27:40.240
You know what an elderberry is?
00:27:40.400 --> 00:27:42.000
This tiny little purple berry.
00:27:42.079 --> 00:27:44.160
It's like in Switzerland and central Pennsylvania.
00:27:44.240 --> 00:27:45.440
It's like, that's it.
00:27:45.680 --> 00:27:47.200
But it was legendary for us.
00:27:47.440 --> 00:27:48.640
They grow in Maryland too.
00:27:48.720 --> 00:27:49.599
So what they look like.
00:27:49.839 --> 00:27:50.000
Okay.
00:27:50.079 --> 00:27:51.359
Well, don't pick them, please.
00:27:51.599 --> 00:27:52.640
Or show us where they are.
00:27:52.960 --> 00:27:54.319
We've cracked the code since then.
00:27:54.400 --> 00:28:01.839
But in any event, it used to be that there's like only one elderberry bush and everybody knew where it was, and you only get like one pie a year, and it was so dear.
00:28:02.079 --> 00:28:03.839
One slice a year.
00:28:04.160 --> 00:28:04.799
Right?
00:28:05.519 --> 00:28:11.279
I remember one year actually my brother went into the to the kitchen to get some ice cream for his elderberry pie, and he came back.
00:28:11.359 --> 00:28:13.519
And I said, next year.
00:28:16.720 --> 00:28:18.480
He never really recovered from that.
00:28:18.799 --> 00:28:24.799
So we're at Thanksgiving just this past year, after Reflecta had launched.
00:28:25.119 --> 00:28:39.279
And my sister, a younger sister, uh bit of a naysayer on the Reflecta thing originally, but a heck of a pie baker, and she has the legacy of the pie making from grandma mom.
00:28:40.240 --> 00:28:43.920
She's now passed it down to her daughters, who've now had kids.
00:28:44.000 --> 00:28:47.599
So it's gonna be granddaughters that are making the elderberry pie.
00:28:48.000 --> 00:28:50.319
So you get to be the taste tester, right, of everybody's pie.
00:28:50.960 --> 00:28:51.359
Absolutely.
00:28:51.599 --> 00:28:59.839
She basically forgot the recipe for the crust, which has got to be flaky and crispy and like it's a thing beyond me.
00:29:00.720 --> 00:29:02.799
And I said, Lib, not for nothing.
00:29:03.119 --> 00:29:03.920
Lib's her name.
00:29:04.160 --> 00:29:08.640
Elizabeth If you're struggling here, why don't you have mom walk you through it?
00:29:11.119 --> 00:29:24.880
And we put the iPad up on the counter in the kitchen, and mom walked my sister through the recipe for elderberry pie and flaky crust made with fluffo shortening.
00:29:25.440 --> 00:29:27.359
Because I had loaded the recipe.
00:29:28.559 --> 00:29:29.519
And there it was.
00:29:29.920 --> 00:29:34.559
In my mom's voice with my mom's side comments.
00:29:34.720 --> 00:29:39.279
I didn't tell her that her daughter had forgotten the recipe that she taught.
00:29:39.599 --> 00:29:47.200
But that's another beautiful story of the power of you know, you could go looking in recipe boxes for that all day long.
00:29:47.279 --> 00:29:50.480
Well, three by five cards written somewhere, etc.
00:29:50.640 --> 00:29:50.799
Right?
00:29:50.880 --> 00:29:51.839
Or just ask mom.
00:29:52.720 --> 00:29:54.000
It's all in there.
00:29:55.279 --> 00:29:58.400
We took the shoebox, we loaded it.
00:30:01.200 --> 00:30:01.599
And that's true.
00:30:01.680 --> 00:30:03.119
That is something to think about.
00:30:03.359 --> 00:30:05.920
We often think about the pictures in the shoebox.
00:30:06.160 --> 00:30:09.119
We think about all the little notes, especially recipe cards.
00:30:09.359 --> 00:30:15.119
Back in the day, you would find not just recipes on those cards, you would find a lot more in there.
00:30:15.279 --> 00:30:20.000
You would find little side comments, you sometimes find a little gossip in there.
00:30:20.160 --> 00:30:21.200
Like there's all kinds.
00:30:21.519 --> 00:30:24.160
My grandmother had newspaper clippings in her first too.
00:30:24.559 --> 00:30:30.559
Thank God it was preserved in a shoebox upstairs in the attic, but it doesn't belong there anymore.
00:30:30.799 --> 00:30:33.359
So then the other person has the shoebox with the photos.
00:30:33.519 --> 00:30:44.559
So the idea that you can collaborate and add those things in from the different places that and we're not in a society where we all grow up a couple streets away from each other, all over the world.
00:30:44.960 --> 00:30:48.400
That's what makes these memories intergenerational.
00:30:52.480 --> 00:30:53.359
How fun.
00:30:54.160 --> 00:30:56.720
So how many tears were there during this?
00:30:57.359 --> 00:30:58.480
Tears, wow.
00:30:58.720 --> 00:31:00.319
It was an emotional year for me.
00:31:00.480 --> 00:31:04.480
A lot of things happened besides launching this business.
00:31:05.039 --> 00:31:16.799
And I think all those things actually made me more emotionally capable of stewarding this business and this product.
00:31:17.440 --> 00:31:22.400
So lots of hurt, lots of pain, lots of confusion, and it made me better at this.
00:31:23.680 --> 00:31:24.079
Why?
00:31:24.240 --> 00:31:24.960
The tears?
00:31:25.680 --> 00:31:26.880
First there were mine.
00:31:27.599 --> 00:31:33.680
Then when we launched it at AI-4 in Vegas, there wasn't a dry eye in the room.
00:31:33.759 --> 00:31:39.359
And we went back to our booth, Row 600, in the conference area.
00:31:39.680 --> 00:31:44.640
Tesla was across the way, and it was mobbed with people that were sobbing.
00:31:45.440 --> 00:31:51.359
So much so that Tesla filed a complaint that we we're taking up too much of room of row 600.
00:31:53.119 --> 00:31:55.920
And that's when I realized the emotional load.
00:31:56.079 --> 00:31:59.920
And that's why I realized there's some loneliness in people's hearts.
00:32:00.640 --> 00:32:06.079
And there's someone that they would love to reconnect with, past or present, or connect with more often.
00:32:06.640 --> 00:32:09.759
And this gives them a way to do that.
00:32:10.720 --> 00:32:12.240
That's very powerful.
00:32:12.319 --> 00:32:25.119
And I I was humbled by the fact that Adam and I had created something that had such emotional resonance with people.
00:32:28.720 --> 00:32:29.759
Repeatedly.
00:32:30.319 --> 00:32:37.680
But what we came to realize is those were mostly tears of joy and goosebumps.
00:32:37.920 --> 00:32:39.599
And those are the best tears of all.
00:32:40.559 --> 00:32:42.240
So tell us where to find this.
00:32:43.039 --> 00:32:43.599
Pretty easy.
00:32:43.759 --> 00:32:44.960
Reflecta.ai.
00:32:45.279 --> 00:32:46.559
That's reflecta with a K.
00:32:46.640 --> 00:32:48.000
Backstory on that.
00:32:48.640 --> 00:32:51.759
We had this crazy name called Eternamy.
00:32:52.240 --> 00:32:52.880
We were developing it.
00:32:54.880 --> 00:33:02.720
And I was Googling like glimmer and glimpses and shimmer and shine and reflections and something.
00:33:02.799 --> 00:33:03.920
Give me something.
00:33:04.160 --> 00:33:05.200
I misspelled it.
00:33:05.279 --> 00:33:10.000
And the K and the C are nowhere near each other on the QWERTY keyboard, by the way.
00:33:10.160 --> 00:33:11.759
Somehow the K got in there.
00:33:12.079 --> 00:33:14.079
Well, how many hours were you doing this for?
00:33:14.240 --> 00:33:15.599
That's why the K got in there.
00:33:15.839 --> 00:33:16.880
Yeah, that's probably why.
00:33:17.039 --> 00:33:26.319
There was a camera manufactured in East Germany where you like look down, and you there's a technical term for it, which slips in my mind at the moment, but it was called Reflect it.
00:33:26.720 --> 00:33:29.200
It was only in business for two years and that was out.
00:33:32.000 --> 00:33:34.720
It's like, well, that plus AI.
00:33:35.039 --> 00:33:35.839
Can we have that?
00:33:36.319 --> 00:33:36.960
Yep.
00:33:38.160 --> 00:33:41.680
And we have a couple, we've purchased a couple of those cameras since.
00:33:41.839 --> 00:33:45.039
But it's Reflecta with a K dot AI.
00:33:45.519 --> 00:33:49.839
And first thing you do is go in, you're gonna have to give up your email address as part of the registration.
00:33:50.079 --> 00:33:56.559
But you can talk to my dad or Virginia till the cows come home, and that's all free.
00:33:56.880 --> 00:34:00.000
And then if you want to create a reflection for yourself, that's different business.
00:34:00.079 --> 00:34:02.880
But that's where you start to understand.
00:34:03.119 --> 00:34:04.000
Oh wow.
00:34:05.839 --> 00:34:07.920
What if I had all my stories here?
00:34:08.559 --> 00:34:11.840
Or my father's or my grandfather's or somebody that was important to my family.
00:34:12.079 --> 00:34:28.639
And we wanted to make our learning and our legacy and our values intergenerational through this AI that happens to be great at storytelling.
00:34:28.800 --> 00:34:32.880
Not any old story, your family's unique story.
00:34:33.679 --> 00:34:36.320
What I was thinking about is your own story.
00:34:36.800 --> 00:34:37.119
Absolutely.
00:34:37.440 --> 00:34:51.679
How amazing would it be if you have children or someone you love deeply, knowing that if you pass away tomorrow, you've already uploaded stories about you, stories about how you feel about them in there.
00:34:52.000 --> 00:34:52.559
It's beautiful.
00:34:52.880 --> 00:35:00.320
We actually have a new relationship with the Round Canopy Parachute team, which is mostly Band of Brothers who are in first airborne, 82nd Airborne.
00:35:00.400 --> 00:35:05.360
And we're going to actually next week when you jump with them at D-Day in Normandy, France.
00:35:05.679 --> 00:35:12.480
And a lot of those guys have realized that they have stories and they're in harm's way.
00:35:13.599 --> 00:35:18.719
And they want those stories to live on with their kids.
00:35:19.039 --> 00:35:19.440
Right.
00:35:19.679 --> 00:35:25.920
And so people are starting to realize, yeah, you want to get the story straight, tell it yourself.
00:35:26.800 --> 00:35:28.880
And how much does it help with anxiety?
00:35:29.119 --> 00:35:41.440
If you're going into a diagnosis and you're wondering if it's going to you're going to be told terrible news, you know that your story's already out there for your loved ones, or you know that you're a jumper.
00:35:43.280 --> 00:35:44.639
That's great.
00:35:45.360 --> 00:35:50.960
I don't want to say that reflected is going to help with a medical condition.
00:35:51.199 --> 00:35:53.599
That knowing that there's still going to be the connection there.
00:35:53.840 --> 00:35:59.519
Being somebody without stories of you, stories that you want to tell them, the love that you want to share with them.
00:35:59.599 --> 00:36:06.800
Because there's one thing to know that your life insurance is there, but there's another knowing that you get to still live on with them.
00:36:07.039 --> 00:36:07.440
Right.
00:36:07.599 --> 00:36:12.480
Your children get to still know you while they're growing up, at least some portion of you.
00:36:13.039 --> 00:36:15.920
Well, it's the proverbial get your affairs in order, right?
00:36:16.000 --> 00:36:21.360
I mean, yeah, there's life insurance policy, and the keys to the Jeep are here, and yeah, yeah, etc., right?
00:36:21.920 --> 00:36:26.880
And then there's like, and here's everything I ever wanted to tell you.
00:36:27.280 --> 00:36:28.639
And not in a letter.
00:36:28.960 --> 00:36:29.920
In my voice.
00:36:30.159 --> 00:36:31.440
Anytime you want.
00:36:31.679 --> 00:36:34.800
Ask any question you want, and we can have a conversation.
00:36:37.840 --> 00:36:41.039
It brings me back to iRobot, and that's the right question.
00:36:42.239 --> 00:36:43.280
You just need to ask it.
00:36:43.599 --> 00:36:45.599
Believe me, I've heard them all.
00:36:45.840 --> 00:36:46.880
That's all good.
00:36:47.199 --> 00:36:52.079
Hollywood's done a great job of getting people sort of ready for this.
00:36:52.320 --> 00:36:53.519
Black Mirror, right?
00:36:53.840 --> 00:36:55.360
Couple of those episodes.
00:36:55.679 --> 00:36:59.440
And when we were at AI4 in Vegas, it's like nine months ago.
00:36:59.679 --> 00:37:02.000
We were pretty much called the Black Mirror Company.
00:37:02.320 --> 00:37:04.239
Right, because that's all they could think of.
00:37:04.400 --> 00:37:07.679
So thank you, Hollywood, for getting people started.
00:37:07.920 --> 00:37:10.880
But we've kind of taken it to the next level.
00:37:11.199 --> 00:37:11.760
Yeah.
00:37:12.000 --> 00:37:13.119
Well, thank you for this.
00:37:13.280 --> 00:37:14.400
This was amazing.
00:37:14.639 --> 00:37:17.760
If you have questions, where can people reach out to?
00:37:17.840 --> 00:37:20.320
It sounds like just through your website would be the best place.
00:37:20.800 --> 00:37:22.800
Reflector, reflective, reflective, please.
00:37:22.880 --> 00:37:27.039
I'm on LinkedIn, but that's a slow way to get in touch with me.
00:37:28.320 --> 00:37:30.079
Most of what we talked about's on Reflecta.
00:37:30.239 --> 00:37:30.719
That's a great place.
00:37:30.800 --> 00:37:34.639
I have a blog, milespencer.com, that I have lots of my extra thoughts on.
00:37:34.960 --> 00:37:45.519
Well, and it sounds like what you did by making your parents public is that is the best way to experience what it will be like when it's your own family member that's up there.
00:37:46.239 --> 00:37:47.280
There you go.
00:37:47.920 --> 00:37:48.719
Well, thank you for this.
00:37:48.800 --> 00:37:49.599
This is amazing.
00:37:49.920 --> 00:37:51.199
It's a pleasure, Autumn.
00:37:51.360 --> 00:37:52.239
Thank you.
00:37:55.760 --> 00:37:58.639
Thank you so much for joining our discussion.
00:37:58.880 --> 00:38:02.719
If you enjoyed this, please like, subscribe.
00:38:02.960 --> 00:38:05.199
Most of all, share the love with others.
00:38:05.360 --> 00:38:17.039
Please share this episode so that we can help other people really recalibrate every aspect of their lives so they can be the best version of themselves.
00:38:17.360 --> 00:38:20.159
And I will see you in the next episode.
00:38:21.199 --> 00:38:29.039
I want to have my quick disclaimer here that this is not a one-size-fits-all.
00:38:29.360 --> 00:38:32.079
If you want one-on-one coaching, let's talk.
00:38:32.159 --> 00:38:40.800
And we will make sure what wellness means to you is really put into your life, put into practice.
00:38:41.119 --> 00:38:51.119
I am using my undergrad in applied health and my life coaching experience to bring this podcast to you.
