ABOUT THIS EPISODE
Dr. Bill Davis explains why weekly team training is one of the most valuable habits an upper cervical practice can implement to improve patient experience, strengthen team culture, and drive sustainable practice growth.
Rather than treating training as an occasional event, he encourages doctors to make it a consistent, structured part of their weekly schedule. The episode outlines a practical framework for running engaging training sessions that combine teaching, role-playing, real patient examples, and team accountability.
Dr. Davis emphasizes that the best practices don't just invest in marketing or systems,they invest in developing their people. When teams communicate with confidence, consistently follow proven systems, and stay aligned with the practice's mission, practices experience stronger patient retention, improved performance metrics, and long-term growth.
