ABOUT THIS EPISODE
In this episode of Unconventional Wisdom About Conventional Wisdom, Kim Miller-Hershon sits down with Ben Wong, a seasoned product and strategy executive, fractional Chief Product Officer, and founder of Blue Harmony Advisory—a boutique firm helping companies grow with purpose, clarity, and measurable impact.
Ben shares insights from nearly two decades of experience guiding growth-stage technology companies, particularly in EdTech and SaaS, through critical inflection points. His journey spans product leadership, strategy, and advisory roles, offering him a unique vantage point on how businesses scale—and where conventional wisdom often falls short.
Throughout the conversation, Ben challenges the idea that success comes from rigid “playbooks” or best practices. Instead, he emphasizes the importance of understanding context, human dynamics, and the deeper “why” behind what works. He also explores how culture must evolve as companies grow, and why leaders need to focus less on preserving rituals and more on sustaining purpose.
The discussion dives into the realities of leadership—highlighting the importance of listening, building alignment over agreement, and fostering trust rather than authority. Ben also shares his perspective on navigating imposter syndrome, the shifting landscape of work in the age of AI, and why developing self-awareness and intentionality early in life is critical for long-term success.
A key theme throughout the episode is the power of human connection in an increasingly automated world. Ben makes a compelling case that while AI is transforming how work gets done, the ability to understand people, facilitate collaboration, and lead with empathy will only become more valuable.
We explore:
- How company culture must evolve during periods of growth
- The importance of listening and facilitation as leadership skills
- Why leadership teams must model the behavior they expect
- The shift from authority to trust in effective leadership
- How AI is changing work—and what remains uniquely human
- The importance of intentionality in career and life decisions
- Why giving yourself permission to be “selfish” can prevent burnout
- How to navigate imposter syndrome and build self-awareness
Ben’s perspective is a powerful reminder that leadership isn’t about having all the answers—it’s about asking better questions, understanding people, and adapting with intention.
If you’ve ever relied on a “playbook” that didn’t quite fit, or questioned your path in a rapidly changing world, this episode offers a more thoughtful, human-centered approach to growth and leadership.
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Website: https://www.kimmillerhershon.com
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Connect with Ben here:
Website: https://www.blueharmonics.io/
LinkedIn: https://www.linkedin.com/in/ben-wang-5731ba3/
Instagram: https://www.instagram.com/ben_blueharmonics/
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