Creating Spaces That Connect People With AV and Robotics (Dawn Cagliano, IVCi)

In this episode of The Turn One Studio Podcast, host Eliud Custodio sits down with Dawn Cagliano of IVCi, an audiovisual integrator that designs and supports integrated spaces including immersive boardrooms, video conferencing rooms, digital signage and video walls.

They talk about what it means to “create spaces that connect people” in three ways: better collaboration in the office, smoother hybrid meetings and stronger brand connection through digital signage. Dawn also shares how IVCi approaches customer experience, proactive monitoring and why they don’t lead with a platform when recommending Zoom, Teams or Webex.

Highlights include:

• Why return-to-office fails when the space doesn’t support collaboration
• How AV and managed services have changed since the 90s
• Robots as “mobile digital signage” and practical use cases in healthcare and hospitality
• A high-pressure pitch that led to IVCi’s mindset: large enough to serve, small enough to care
• Dawn’s involvement with HIA-LI and efforts to introduce students to AV careers

If you want your technology to work for people, not the other way around, this episode is for you.