ABOUT THIS EPISODE
Host Mark Mathia sits down with Dr. AnnMarie Marlier, Director of the Business Ethics Alliance, to explore her career journey and the Alliance’s work promoting practical business ethics in Omaha. They discuss the difference between values and ethics, frameworks for ethical decision‑making, the growing role of technology and AI, and building ethical organizational cultures
The episode highlights actionable ways to get involved—events, workshops, and volunteer opportunities—and leaves listeners with core leadership lessons: keep learning, reflect on your choices, and practice bravery, engagement, and authenticity in decision‑making. To engage with the Business Ethics Alliance and learn more about their upcoming events, visit: https://businessethicsalliance.org/
SHOW NOTES 🔗
TRANSCRIPT 🔗
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Welcome, everyone, to the Triple Margin Freedom Podcast, a podcast designed
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for entrepreneurs, mission-driven leaders, nonprofit executives,
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and people like you and me.
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My name is Mark Mathia, and I am in studio at the beautiful Weber Eye Studio
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in downtown Omaha with Dr. Anne-Marie Mollier, who is the director of the Business
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Ethic Alliance and so much more.
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Anne-Marie, welcome. Thank you. I am so delighted to be here.
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I am thrilled to have you here and also very blessed that we've had an opportunity
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to work together and to support the Omaha community together.
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And so I was really excited about our opportunity to sit down and talk about
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ethics, talk about leadership, talk about you.
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So before we get into that, though, would you mind giving us a little history
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about some of the path your career has taken and what brought you to today?
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Yeah, I've always known since I was five that I would be a teacher of some kind.
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I grew up in a family of clergy and social workers and teachers.
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So I was probably called, I think, to be in that people-helping realm.
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And as I got older, the type of teacher I wanted to be changed.
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And it really.
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It really set me on a path in high school because I had two phenomenal teachers.
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One was an English teacher and one was a social studies teacher.
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And I was in honors classes and they lovingly called each other Queen Victoria
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and Princess Dydide because their names were Victoria and Diane.
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And they just made literature and all of the context surrounding it come alive.
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And I fell in love in particular with medieval literature.
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Dante and Chaucer, Milton and Dunn, and all of those things that make most people's
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eyes roll back in their head.
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But it came alive for me. And so I thought, I'm going to be a professor,
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a college professor, and I'm going to teach medieval literature.
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And then I found out that there's probably exactly zero jobs in the whole entire
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universe each year, and I really wanted to eat.
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So I thought, well, I can do that, but I've got to have something more practical.
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And so I shifted into communications, media, and theater. Okay.
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And so I ended up double majoring, but I still didn't quite know what I wanted to do when I graduated.
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I had been helping pay my way through school as a resident assistant and an
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apartment manager. Okay. And I loved that.
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I loved being available to support my residents.
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I loved being able to contribute to their growth during college.
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And so I shifted into student life and I worked in student programming,
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student leadership, student learning.
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And so, you know, it's weird.
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I've always had that educator's component, but the environment changed a little bit.
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I was working in student life when my parents were killed in an accident.
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And so I took a little time. I took a retail job at the closest mall just to
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be closer to home and help my sister and.
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But I found out I really missed the education. And so I went back to school
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and got my master's in adult ed.
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And when I started on that path, I also knew that I was going to be working
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on a doctorate someday. And so I started my doctorate back home in Wisconsin and urban education.
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And I have been in higher education now for almost 25 years.
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But after my third ethical issue that I ran into, and the latest one,
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which impacted about half of my 20-person team.
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I started to just rethink a little bit, like, is this really where I want to
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be? Is this what I want to do? I've been here for 25 years.
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And the answer was yes, but I think I need a change.
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And that's what led me into the Business Ethics Alliance. Wow.
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Wow. And I know that you had a great start because you were a participant with
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the Alliance long before you became the director with the Alliance.
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And before you became the director with the Alliance, you also came on as kind
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of the program or content builder of that.
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And so, again, a lot kind of led you to where you're at today.
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So our listeners know, I do talk about the Ethic Alliance a lot when I'm on
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because I think, for me, foundationally to leadership is our ethics.
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I used to say it was values. And then I was thinking, well, it's really kind
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of our morals. And then it's our character.
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It comes down to ethics, doesn't it? And it's what you live.
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It is. And when we do Ethics 101 training, we do an activity called Take a Stand.
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It's an old teaching trick.
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And we read a series of four or five statements.
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Something as simple as, ethics are the same as values. And then we ask people,
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if you agree with the statement, stand over here. If you disagree, stand over here.
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And so they do. And then we talk about what it means, why did you choose this,
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and inevitably what happens.
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Even though I don't say they can't stand in the middle. Inevitably,
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people start to stand in the middle. And what that demonstrates is.
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We have a tendency, I think, as humans, and I don't know if we're hardwired
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for this, but we have a tendency to kind of see things as one or the other, right?
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And reality is so much more complex, and you and I were talking about this,
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that we can understand something maybe intellectually, but when it comes down
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to living it emotionally.
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We may shift a little bit. And that's okay.
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So going back to that ethics and values statement, we'd usually get a fair amount
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of folks saying, yeah, ethics and values are the same thing.
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And they're often used interchangeably, but they really are distinct concepts.
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The values are more driven by our internal views, our internal perspectives.
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They are often influenced by family views.
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Whereas our ethics are the behaviors that are outward. How do we show those values, right?
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So if we value trust, then we are likely to look for trust in a relationship
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both to give and to get. Yes, yes. And then that.
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Helps to shape our ethical behavior. I don't know why I couldn't say that.
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It happens. Oh, goodness. I love what you just said there. And it's so important
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because oftentimes when I'm working with an executive and we get into those
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things, we really do look for that. I call it values alignment.
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But what it is, is like, how are you living it? So one of the questions I ask
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a ton of people, I might have asked you before too, you know,
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in that moment, what's it like to be on the other side of you?
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Because that self-reflection gets to that root of it. How are you living it out?
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So if you have that value of trust, but you get in a situation where you have
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to fib, not only, by the way, do I think that adds to the backpack of burnout,
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I also think it causes a person to be a little disrupted in their force, out of balance.
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Yes, but I might also say that the extent to which you become out of balance
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depends on how you are able,
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to reflect and understand the other person, maybe, where there's some misalignment.
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I've run across a lot of folks who think differently than I do,
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either politically or socially. Yes.
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I believe very strongly that if I'm going to live my values,
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I have to be consistent with that, even if others might look at that and say, why?
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Yes. Right? So I have a dear friend who couldn't be farther apart on the political
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spectrum from me. Well, you know there's only two.
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There's two sides these days.
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What they forget is there's also the ridge around the coin and the dirt that's
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on the coin right and and this person,
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and i really struggled in our relationship for a while but then i i started
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to reflect okay well what is this person seeing,
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and if i don't give this person the respect to hold their beliefs and their
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values even if i disagree then i'm being an absolute hypocrite right,
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And so now we are in, we're in a good place with the relationship,
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there's a lot of trust, this person is a really good person,
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and does really wonderful things.
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But someone might look at them and say, well, how do the two of you even get
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along? Right. You probably wouldn't give them a ride to the polling center, but. Maybe not.
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Maybe not. But maybe. But maybe. Yeah. Yeah. Well, I think that's a really great
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point in that, too, because part of the journey of ethics is really a journey.
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It's like discovering where those are. And, you know, the wider,
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broader perspective will say, you know, ethics can vary depending on cultures,
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all kinds of things. And that's true.
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But it's also okay to have your center, your core, as long as you have space
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for other people's center and core. And I think that's what you just said.
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And that, by the way, if anyone's out there serving in D.C. right now, that's helpful.
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You know that that kind of respect because that leads to the really great dialogue
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that kind of puts things front and center and and ann marie
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that's exactly what the ethic alliance does is brings those conversations front
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and center you're not going to agree with everything and we don't at the tables
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because you know i know you're an educator because every time i go to the meeting
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we end up doing group work around a table,
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classic teacher thing right it is but but i think that's an important dialogue.
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So when it came to the transition into the Alliance and what the Alliance is
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up to today, how would you describe what's the Alliance up to today?
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And what are the hot ethical charges that are present in our city and beyond?
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You mentioned before that, you know, life is a journey, right?
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And if there's one thing I've learned from you, both as a friend and a coach
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and a colleague, it's that there's peaks and valleys in those journeys.
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And we tend to focus on the valleys when we're stuck. Yeah.
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And we're not always as cognizant about when we're standing at the peak.
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We tend to be in such a rush to get to the next peak. We forget to,
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A, just take in the moment and celebrate and internalize that as a really good thing,
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but also realizing I'm probably going to hit another valley before I can hit that next peak. Yes.
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And that has been really helpful, not only in the nonprofit space and in my
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career, but I think also in looking at business ethics.
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Businesses have changed over what will be 20 years, 2027. Yeah,
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that's a lot of change. It's a lot of change.
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When we started here in Omaha, it was right on the heels of the Enron scandal.
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And that was before, you know, they were in Omaha before they moved to Houston.
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But it still reverberated because those executives still remember golfing with
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their executives and the families going to church and the kids going to school
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together and all of these things. And then the scandal happens.
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And the executives go, wow, if this is drawing attention to them for this unethical
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behavior, what might it say about me by association? Correct.
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And there was a strong feeling of we don't want this to happen again. This is not who we are.
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This is not how the Omaha business community does business.
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And so, between Dr. Beverly Crocker, who's a professor of ethics,
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she's our founder, and David Brown at the time at the chamber, and Dr.
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Anthony Hendrickson, who's still the dean of the College of Business at Creighton,
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and Jim Haggerty at the Better Business Bureau as the president.
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You know, they got together with business leaders and they said,
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well, how do we prevent this from happening again?
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They came to realize there's internal organizational controls,
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whether they're followed or not, a little different story. Right.
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State and federal regs serve as controls, but there's nothing that shapes how
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we hold each other accountable.
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And thus the Alliance was born to fill that gap, to fill that community of ethical practice.
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And so when we first started 20 years ago, For example, technology.
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Technology was a support function.
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It helped the business run. Now let's fast forward 20 years,
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and technology may be the business.
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Technology is permeating through the business.
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And even more than that, AI and machine learning are starting to make decisions
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sometimes for businesses.
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As we move in the AI space from that generative creative to the agentic.
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Good example, when we do training on AI ethics, we use war games as a film.
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40 years old, and people don't realize how old it is.
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But when there's a scene in there where Matthew Broderick's character is explaining
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to his friend's character how she's hearing the voice come out of the box, right?
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It's just interpreting electronic signals and that it's just a machine.
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It can't feel, but it's asking questions like a human, you know,
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that it's all programming right and that it's learning throughout the movie,
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and people like oh okay and we're like that's machine learning that's that's
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generative it's taking bits and pieces and learning from them and then we show
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2001 a space odyssey even older than war games i think 1969 yes.
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And there's a scene in there where Dave, the astronaut, is trying to get back into the space station.
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And Hal, the onboard AI system, doesn't want to let him and won't let him in.
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And the big tagline is, I'm sorry, Dave, I can't do that.
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And then we turn to whoever's in our workshop. We say, that's agentic AI.
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That is artificial intelligence making a decision for you. And so.
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I don't know that it's necessarily the world has gotten more complex than,
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my husband and I go back and forth about that all the time. I think it's that
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we have access to so much more information to consider.
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Information that may not have been available to me as a regular citizen,
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but might've been available to a scientist. Now I have access to that.
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And so, you know, is it more complex? Maybe.
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Are the ethical decisions more complex? Maybe, but the ethical decision-making
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process is still pretty much unchanged.
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Yeah, and very much important because, you know, like what you just laid out
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is now we've actually have tech, which was a supportive role,
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taking a leadership role.
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And so that's really interesting, especially when we consider how that tech comes to be.
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And so I know a lot of times in the past, we've talked about some of the programming
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of the AI models, and this is a common thing.
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What are the ethics of what we're putting together? Because what you put into
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it, eventually you'll get out of it.
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Absolutely. And, you know, from our perspective and my perspective,
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it was how do you make sure that what is being programmed is balanced,
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is equal, is inclusive, is, you know, causes.
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No harm or as little harm as possible.
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Those are big questions to manage through. So I get where you and your husband
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would wrestle. Is it complex or is it, and part of it, it simplifies our world.
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And other parts of it, you're right, the access to information and how to use
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that information is way more complex and yet simplified if you learn the language.
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That is a great point, Mark. I mean, it's learning the language.
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I remember having a discussion with my husband and he got mad at the TV for
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something. Yeah. That was out there. We all do, right? Oh, the doggone media.
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Commercial or the news. Right, right. That's what it is. And.
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I think the suddenness and the sharpness just really startled me for a minute.
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And so I took a deep breath and I relied on my English and comms double major
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training. And I thought, okay, Don, turn the TV off. And he's like,
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what? I was like, just turn the TV off. Give me five minutes.
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Turn the TV off. And I said, you are getting mad at the TV, which is a medium.
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A medium is a channel, a way to transmit a message.
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I said, that's all medium is, or media, plural.
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Get mad at the radio. Don't get mad at the TV. Don't get mad at the DVD player.
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Those are all mediums, right?
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What you really want to get mad at is the outlets behind, you know,
00:18:02.892 --> 00:18:07.321
who's controlling the mediums? Who's controlling the message?
00:18:08.819 --> 00:18:12.992
And how are they doing that? I said, if you don't have the money to control
00:18:12.992 --> 00:18:15.702
the message, you have to get that message.
00:18:16.242 --> 00:18:19.417
And you have to get that money. So you're going to charge for ad space.
00:18:20.046 --> 00:18:22.212
I said, so it's a big, long process
00:18:22.212 --> 00:18:26.060
that by the time this commercial this newscast whatever gets to us yes,
00:18:26.919 --> 00:18:31.822
you're not mad at the tv the medium itself the media plural you're really mad
00:18:31.822 --> 00:18:38.366
at who's creating the message the channels the outlets through which that message is being distributed
00:18:38.790 --> 00:18:43.046
i said there's so much more to it and a lot of it comes down to money and access yes,
00:18:44.131 --> 00:18:47.492
and he sat for a while he got real quiet which is kind of how i always know
00:18:47.492 --> 00:18:51.916
he He gets, he's internalizing, he's processing. And I think that's very, very true.
00:18:52.800 --> 00:18:58.095
Whether it's the internet or radio or TV or whatever that is,
00:18:58.932 --> 00:19:04.058
we're not mad at that electronic device. We're mad at the message. Yes.
00:19:04.676 --> 00:19:09.972
And if we're not careful and don't spend a little time dissecting what that
00:19:09.972 --> 00:19:14.214
message is, there's so much misinformation out there.
00:19:15.384 --> 00:19:19.916
Seeing kids, whether they're grade school, high school, or college,
00:19:20.520 --> 00:19:24.064
take an information literacy course and really understand what makes a good,
00:19:24.064 --> 00:19:28.234
credible source, that is just so important in these days.
00:19:28.234 --> 00:19:34.304
And I think understanding that encourages ethical behavior because you're using
00:19:34.304 --> 00:19:38.554
that brain to think about the decisions you make before you act on them.
00:19:38.554 --> 00:19:42.514
And that's really what ethical behavior is. Yeah, and I love that there's two
00:19:42.514 --> 00:19:44.121
key things you just brought up there.
00:19:44.713 --> 00:19:48.824
I've always wondered what it would be like to be married to the executive director
00:19:48.824 --> 00:19:49.676
of the Ethical Alliance.
00:19:49.937 --> 00:19:53.854
Now I know it's turn the TV off. We're going to have a talk and we're going
00:19:53.854 --> 00:19:57.914
to get to the root cause of the ethical decisions that brought that commercial and who to be mad at.
00:19:58.254 --> 00:20:02.034
That's brilliant. Once a teacher, always a teacher. My husband has often said,
00:20:02.034 --> 00:20:03.624
will you stop being the teacher?
00:20:03.996 --> 00:20:10.289
I don't know. For all of you teachers out there, it is a calling. God bless you.
00:20:10.637 --> 00:20:14.753
Keep doing what you're doing because teachers are not necessarily,
00:20:15.043 --> 00:20:17.690
and this is what people really need to understand, teachers aren't teaching
00:20:18.055 --> 00:20:20.494
people what to think, they're teaching people how to think. Yes.
00:20:20.494 --> 00:20:21.474
That's an important distinction.
00:20:21.514 --> 00:20:24.354
Yes, that is such a big one. And I think that's really what we're doing here
00:20:24.354 --> 00:20:28.064
is we're not telling people, we're not judging people, we're not saying you
00:20:28.064 --> 00:20:30.061
have to do this or this is bad ethics.
00:20:30.641 --> 00:20:35.134
I mean, we'll offer commentary, but we're a neutral platform for discussions
00:20:35.134 --> 00:20:38.250
to take place, for dialogue and debate about ethical issues.
00:20:39.128 --> 00:20:44.405
Because we will guide conversations to bring out the components that go into the decision.
00:20:44.730 --> 00:20:46.947
But we're not going to stand up there and make a judgment and say,
00:20:47.255 --> 00:20:50.094
oh my gosh, company A is horrible.
00:20:50.604 --> 00:20:57.257
We might use company A as an example in a case study, but we're not going to come out and just,
00:20:58.127 --> 00:21:03.767
blast them as negatively. That's the beauty of what we do is we want to hear the sides.
00:21:03.767 --> 00:21:07.377
And I think that's so important as business owners. And I often thought a lot
00:21:07.377 --> 00:21:10.157
of the entrepreneurs that I
00:21:10.157 --> 00:21:14.467
work with, in my opinion, they should all be involved with Ethic Alliance.
00:21:14.467 --> 00:21:18.437
And I'm talking shops that could have one to 10 people, you know,
00:21:18.437 --> 00:21:20.695
just out there because of what you just said.
00:21:21.055 --> 00:21:24.428
It's not necessarily programming your ethics and what you should believe.
00:21:24.823 --> 00:21:30.377
It's just helping you understand what they are how they show up why they matter
00:21:30.377 --> 00:21:32.143
to business here's some examples
00:21:32.514 --> 00:21:37.057
here's some questions that get you to that deeper realm of thinking that helps
00:21:37.057 --> 00:21:39.877
you get a little bit more proactive and prescriptive
00:21:40.277 --> 00:21:44.757
about who you want to be because all of those things start to shape
00:21:45.197 --> 00:21:48.606
inside an organization what i would call the organizational culture.
00:21:49.857 --> 00:21:54.567
And that is, you know, if you would start when you're one and two people having
00:21:54.567 --> 00:21:57.510
these dialogues, thinking this through, doing these things,
00:21:58.056 --> 00:22:03.777
then by the time you're 500 or 1,000 or 1,200, you have a firm base that you've
00:22:03.777 --> 00:22:06.267
already built, and it makes it way more easier.
00:22:06.267 --> 00:22:10.901
So that's one of the values that I see of your work from an organizational standpoint.
00:22:11.261 --> 00:22:17.774
What other ways do organizations engage with the alliance to gain value for their organizations?
00:22:18.390 --> 00:22:21.237
Well, in addition to the signature events and the example, you know,
00:22:21.237 --> 00:22:23.682
that I just gave was one of them.
00:22:24.083 --> 00:22:27.067
We also have half-day symposiums called Ethics Space.
00:22:27.450 --> 00:22:32.857
They were full-day conferences, but we had to be a little bit realistic and,
00:22:32.857 --> 00:22:36.507
you know, think about, well, do we want to keep going with the full-day conference?
00:22:36.507 --> 00:22:39.074
Do we want to do a half-day and dive into content more?
00:22:39.376 --> 00:22:42.397
You know, just where are some of the economics of that.
00:22:42.737 --> 00:22:46.847
And we landed on, we need more time than an hour over lunch or breakfast,
00:22:47.337 --> 00:22:50.967
but a full day is often really difficult for people to get away.
00:22:50.967 --> 00:22:54.693
So this half-day symposium, we've been holding it at Creighton and,
00:22:55.023 --> 00:22:57.549
you know, it just gives us an opportunity to dive a little bit deeper.
00:22:58.263 --> 00:23:02.111
We have different kinds of our signature events.
00:23:02.111 --> 00:23:08.061
Some are very much targeted towards senior executives because leadership starts
00:23:08.061 --> 00:23:12.231
at the top, right? Everybody's looking to the president, the CEO,
00:23:12.691 --> 00:23:14.035
the senior C-suite team.
00:23:14.539 --> 00:23:17.591
Well, if they're going to act that way, I have permission to act that way.
00:23:17.591 --> 00:23:21.505
Or if they're going to act this way, then I'm expected to act this way too.
00:23:21.829 --> 00:23:26.711
We also have one coming up in August that is our summer ethics leadership luncheon.
00:23:26.711 --> 00:23:31.021
And this one's a little bit more targeted towards maybe the junior exec,
00:23:31.021 --> 00:23:34.371
mid-level management, and those who are just starting in their career,
00:23:34.371 --> 00:23:35.528
the young professionals.
00:23:36.751 --> 00:23:41.391
And the theme for this one coming up is choosing your own business ethics adventure.
00:23:41.791 --> 00:23:46.011
It's those kids' books that we read as a kid or, you know, for those of you
00:23:46.011 --> 00:23:52.121
who are maybe a little younger, heard on tape or DVD where you could choose the path you wanted.
00:23:52.633 --> 00:23:56.371
And so we've got an amazing team, Emily Allen, who's the executive director
00:23:56.371 --> 00:23:58.723
of Tech Nebraska. She's from the Nebraska Chamber.
00:23:59.454 --> 00:24:06.486
Nash Mapute, he's the CEO of QLI, and he's an immigrant, so he has a very unique
00:24:06.486 --> 00:24:10.241
story to tell. And Emily had a career change.
00:24:10.567 --> 00:24:15.196
And then Cesar Garcia, the executive director and president and CEO of Canopy
00:24:15.196 --> 00:24:21.505
South, who's working to do a lot of neighborhood and community change in South O.
00:24:21.813 --> 00:24:25.426
And so they're going to talk about their journeys and some of those ethical
00:24:25.426 --> 00:24:33.976
decisions and dilemmas they faced and how they process that and then moved forward in their careers.
00:24:33.976 --> 00:24:40.626
And all three of them are outstanding executives in their careers and have had
00:24:40.626 --> 00:24:44.616
to make difficult decisions for a variety of reasons.
00:24:44.616 --> 00:24:49.376
And so, you know, if anybody's struggling with, you know, what do I do and is
00:24:49.376 --> 00:24:50.725
this the right decision?
00:24:51.097 --> 00:24:55.202
I highly encourage them to come. It's at the Scott Conference Center on August 13th over lunch.
00:24:55.457 --> 00:24:57.836
So they can go to our website and register from there. Okay,
00:24:57.836 --> 00:25:01.436
great. Yeah. And we'll make sure that we get that in there so that they know
00:25:01.436 --> 00:25:05.326
a link or something to sign up because I think that's really important.
00:25:05.709 --> 00:25:08.956
And, you know, it's interesting. You said, you know, if you're struggling with
00:25:08.956 --> 00:25:12.106
those or if you relate with that journey, you know, this is for you.
00:25:12.466 --> 00:25:16.785
And I would go a little bit further. If you're not, it probably is for you.
00:25:17.057 --> 00:25:20.466
You might want to go check it out because a lot of these things we don't even
00:25:20.466 --> 00:25:25.746
know we're tripping down the path of an ethical decision until we start to really
00:25:25.746 --> 00:25:30.049
apply critical reasoning. and thinking and the pace of business these days.
00:25:30.339 --> 00:25:34.796
Yeah, Marie, I don't think people wake up and say, hey, I want to be evil today
00:25:34.796 --> 00:25:36.686
and wreck the Enron infrastructure.
00:25:37.121 --> 00:25:41.342
But they wake up with one decision that says, boy, I can make a lot of money today. That's fun.
00:25:41.906 --> 00:25:45.786
And it slides out of control. And so it's even the ones that say,
00:25:45.786 --> 00:25:46.925
well, that doesn't relate with me.
00:25:47.639 --> 00:25:50.526
Oh, please, go check it out and see if it does.
00:25:51.046 --> 00:25:54.276
Because sitting under the great communicators like you said,
00:25:54.276 --> 00:25:57.580
like Nash, you're going to gain something. big time.
00:25:58.202 --> 00:26:02.964
And sometimes the decision is a really easy decision. It's maybe just one you don't want to make.
00:26:02.964 --> 00:26:07.514
Yes. So in our signature events and in all of our workshops,
00:26:07.514 --> 00:26:10.314
too, we use two different models.
00:26:10.314 --> 00:26:13.628
One was developed by our founder, Bev Crocker, and then the other was,
00:26:14.041 --> 00:26:18.534
it's just a very simple quadrant model. When you look at, on a vertical axis,
00:26:18.534 --> 00:26:21.361
what's ethical, kind of being at the top, and what's unethical.
00:26:21.721 --> 00:26:26.563
And that intersects with a horizontal access with what's good for your organization
00:26:26.923 --> 00:26:29.004
and what's challenging for the organization.
00:26:29.738 --> 00:26:33.214
We would all love to be in the quadrant that says it's an ethical decision and
00:26:33.214 --> 00:26:35.073
it's great for the organization. Exactly.
00:26:35.311 --> 00:26:40.304
And much research bears that out, that businesses who act in a more ethical
00:26:40.304 --> 00:26:45.004
manner and have a reputation for being ethical tend to do better on the bottom
00:26:45.004 --> 00:26:47.175
financial line. Okay. I see that.
00:26:47.935 --> 00:26:54.204
But there are some times when doing the right thing, doing the ethical thing.
00:26:55.510 --> 00:26:59.954
Might pose a very large challenge for the organization, either financially or
00:26:59.954 --> 00:27:01.547
from a personnel standpoint.
00:27:02.722 --> 00:27:08.463
And then the decisions made, okay, there are also times, and I can think of
00:27:08.463 --> 00:27:14.343
this even in the development world, where somebody wants to make a donation,
00:27:14.343 --> 00:27:16.978
which would be good for the organization. Yes.
00:27:17.795 --> 00:27:23.642
But is it the ethical thing to do, to accept it from someone the organization believes is unethical?
00:27:24.588 --> 00:27:30.262
So again, there's not one right way. I mean, there's maybe a preferred way,
00:27:30.592 --> 00:27:32.839
but we have to be able to justify our decisions.
00:27:33.257 --> 00:27:38.579
Bev's model asks us to look at things that are high, wide, and far.
00:27:38.991 --> 00:27:42.886
So when we talk about what's the high part, what are our values,
00:27:43.049 --> 00:27:45.348
right? Are we taking the high road or not?
00:27:45.864 --> 00:27:50.613
Great. The wide is how many people, what's the scope of people and stakeholders
00:27:50.613 --> 00:27:52.803
who are going to be involved in this decision?
00:27:53.811 --> 00:27:57.623
And then far is what's the long-term impact of the decision?
00:27:58.767 --> 00:28:02.703
Again, no right or wrong answers. I mean, some people might say there are.
00:28:03.573 --> 00:28:07.727
But these decisions are both simple and complex. Yeah. So when we understand
00:28:07.727 --> 00:28:10.522
that and understand the rationale for the decision.
00:28:12.696 --> 00:28:16.077
Then we can be a bit more comfortable living with the decision.
00:28:16.077 --> 00:28:20.447
Yeah. And I think to your point, when you're just having a conversation about
00:28:20.447 --> 00:28:22.832
ethics, you're not talking the right or wrong way.
00:28:23.100 --> 00:28:26.917
That's not the point. In your organization, as you're using a model like that,
00:28:27.377 --> 00:28:28.312
it will become apparent.
00:28:28.596 --> 00:28:31.237
Sure. Which is the right one to go for that situation.
00:28:31.857 --> 00:28:34.007
So there is some outcomes that
00:28:34.007 --> 00:28:37.877
can be driven from the ethical thinking process, like you just outlined.
00:28:38.347 --> 00:28:42.567
It's just how to get there. And again, so when you think about the depth of
00:28:42.567 --> 00:28:46.677
what your organization, people within your organization, can gain through having
00:28:46.677 --> 00:28:50.917
these ethical conversations, one of the things that I find myself working on
00:28:50.917 --> 00:28:52.337
a lot with young executives.
00:28:52.337 --> 00:28:54.577
So these are people that are just promoted.
00:28:54.937 --> 00:28:59.710
And I would say even beyond like endo manager roles is what I call critical thinking.
00:29:00.029 --> 00:29:05.917
Now, just that, what Bev's model is for ethics, is the critical thinking model. Absolutely.
00:29:06.277 --> 00:29:10.407
And nobody thinks about, if I make this decision today, this is going to happen.
00:29:10.407 --> 00:29:15.255
You know, what's the downstream effect or the ripple effect of these decisions we make?
00:29:15.546 --> 00:29:20.247
And you'll save yourself so much of the mistakes that have made us so wise,
00:29:20.247 --> 00:29:24.897
Anne-Marie, over the years, if you just learn to think critically in those instances.
00:29:25.014 --> 00:29:29.367
And Mark, you are so right, because, you know, the models we use are fairly
00:29:29.367 --> 00:29:32.176
generic. I mean, they could be applied in any situation.
00:29:32.628 --> 00:29:36.957
Right? But we'll call senior execs like us, seasoned executives,
00:29:36.957 --> 00:29:39.715
seasoned professionals, right, like us. I like that. We...
00:29:40.960 --> 00:29:46.314
We also know that there is probably, like, for example, I know engineering.
00:29:47.238 --> 00:29:51.540
They have a code of ethics. Yes. Professional fundraisers have a code of ethics.
00:29:52.114 --> 00:29:57.554
Attorneys have a code of ethics. So by profession, there are also codes of ethics
00:29:57.960 --> 00:30:00.230
that will determine our behavior.
00:30:00.404 --> 00:30:08.827
One question we ask often in our agree or disagree exercise is ethics can be regulated. Mm-hmm.
00:30:09.886 --> 00:30:15.207
And that question, that statement always generates a lot of really good dialogue
00:30:15.207 --> 00:30:20.748
because people aren't thinking in the sense that if I don't follow,
00:30:21.084 --> 00:30:23.107
they may intuitively know if I don't follow,
00:30:23.830 --> 00:30:27.376
my lawyers, my attorney's code of ethics, I could be disbarred. Right.
00:30:27.887 --> 00:30:33.127
They know that, they've internalized it, but they don't think, oh, that's regulating.
00:30:34.320 --> 00:30:40.305
There is an external body, a state bar, who's regulating my behavior, my ethical behavior.
00:30:40.999 --> 00:30:44.244
And it's not a bad thing. You know, we're very clear to say,
00:30:44.383 --> 00:30:49.071
these aren't bad things, but ethics can be regulated. Yeah.
00:30:49.692 --> 00:30:54.147
And I think in the fear that the governing body, it's same with AI,
00:30:54.487 --> 00:30:57.140
who's creating it, the model, who's building the model.
00:30:57.360 --> 00:31:00.617
That we will get stuck under someone or something unethical.
00:31:01.360 --> 00:31:06.579
And we won't agree with the proposition or the value or the assumptions that went into that.
00:31:06.799 --> 00:31:10.707
Mark, that is so true because that's usually what people will bring up.
00:31:11.227 --> 00:31:16.167
You know, we might, in that same question, we always ask, okay, tell us why. Yeah.
00:31:16.757 --> 00:31:18.877
And somebody inevitably comes
00:31:18.877 --> 00:31:24.285
up with, well, sometimes laws are unethical. Yes. Yes, they are. Yes.
00:31:24.926 --> 00:31:27.047
And so what do you do in those cases?
00:31:28.438 --> 00:31:35.887
As a business leader, as a consumer, as a person, if you are up against a law
00:31:35.887 --> 00:31:37.489
that is clearly unethical,
00:31:38.317 --> 00:31:45.968
how do you maintain compliance to still be able to operate if you're a business leader? Yep.
00:31:46.577 --> 00:31:51.993
But how do you reconcile that with your values? Mm-hmm.
00:31:52.825 --> 00:31:57.199
And again, we don't have great answers because every situation is so distinct
00:31:57.199 --> 00:32:00.911
and so unique, but we can guide them with questions. Yeah.
00:32:01.219 --> 00:32:06.649
And I think it's the models that you share. It's the establishment of the patterns
00:32:06.649 --> 00:32:10.099
of thinking that help people gain their own clarity in those things.
00:32:10.594 --> 00:32:15.272
And so oftentimes when we hear, well, there's no ethics, there's no right or wrong.
00:32:15.656 --> 00:32:19.939
Well, in the model, you don't pin it to that yet.
00:32:20.239 --> 00:32:24.489
But there will be, because each one of us will have to make sure that we're
00:32:24.489 --> 00:32:28.531
going through a process to get to what we consider ethical outcomes.
00:32:28.885 --> 00:32:33.511
Generally speaking, they're going to align with other ethical decisions.
00:32:33.795 --> 00:32:38.139
Sometimes they're going to look a little different. And we see that happening
00:32:38.139 --> 00:32:42.480
all the time when there are groups of people maybe protesting something because
00:32:42.683 --> 00:32:46.619
the law itself doesn't seem ethical or there's a variation on it.
00:32:47.304 --> 00:32:50.899
That's the beauty of it. Now, there is ways to do it, but without the models
00:32:50.899 --> 00:32:55.369
that the Ethic Alliance brings to the forefront, it's hard to process that.
00:32:55.369 --> 00:32:59.479
And so then what we do is we typically go to Camp A or Camp B.
00:32:59.979 --> 00:33:02.215
Sometimes there's a Camp C. Mostly it's A or B.
00:33:03.159 --> 00:33:07.259
And then we just pitch our tent and we just stay there. And we stop listening
00:33:07.259 --> 00:33:09.936
and we stop dialoguing and we shut down.
00:33:10.284 --> 00:33:15.574
Almost like we constrict. Our muscles constrict like a wound.
00:33:16.039 --> 00:33:22.058
And in that position, we're not able to advance to the best of what humanity can be.
00:33:22.586 --> 00:33:28.189
We did a Mind Candy event last fall, and the topic was second chance ethics.
00:33:28.189 --> 00:33:35.159
So looking at people who immigrated into the country and kind of starting over,
00:33:35.779 --> 00:33:40.029
or people who have been released from incarceration after a long time,
00:33:40.029 --> 00:33:43.140
or maybe someone who is recovering from addiction.
00:33:43.772 --> 00:33:49.529
And these are all people who need a little extra thought and care to how to
00:33:49.529 --> 00:33:52.027
move through into that second chance.
00:33:52.701 --> 00:33:57.655
And while I think I'm pretty safe in saying the vast majority of people in the
00:33:57.655 --> 00:34:01.983
room felt, yes, absolutely, as businesses, we have an ethical responsibility,
00:34:02.477 --> 00:34:06.470
to support people who need a second chance. Yes. Okay.
00:34:07.112 --> 00:34:11.708
But there were some people in the room who were very honest about,
00:34:12.073 --> 00:34:18.156
but sometimes these second chances and putting in accommodations for these things cost money.
00:34:19.207 --> 00:34:25.070
That a small business might not have, whereas a large business might be able to better afford it.
00:34:25.674 --> 00:34:34.038
And so what do I do if this is going to cost more money than I really can afford to spend?
00:34:34.755 --> 00:34:39.155
And again dialogue right great dialogue the person who said it,
00:34:39.922 --> 00:34:45.385
was absolutely right this is a consideration yeah it has to be part of the model
00:34:45.765 --> 00:34:47.999
right part of the models look at the economics yeah,
00:34:48.635 --> 00:34:53.965
so i'm always appreciative though in the moment i'm like okay you know,
00:34:54.515 --> 00:34:58.815
how are we going to navigate this but i do think that people who have come to
00:34:58.815 --> 00:35:03.865
our events to our workshops because We do individual workshops for companies.
00:35:03.865 --> 00:35:06.784
We can custom design those. We have some out of the box ones.
00:35:07.660 --> 00:35:12.776
People who know about us and experience a workshop or an event come to see that
00:35:12.776 --> 00:35:14.483
we're not there to judge.
00:35:14.912 --> 00:35:19.354
We're there to help elevate and inspire.
00:35:19.523 --> 00:35:23.926
And that's the first part of our mission is to elevate and inspire leaders and
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organizations and communities through positive and practical business ethics education.
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We often joke, you know, we're not going to be talking about Aristotelian ethics.
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We're not going to be quoting Socrates and drinking hemlock and those kinds of things.
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We're here to be able to give you some very simple tips,
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but to have a really rich, deep dialogue that you can take away and have with
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your manager, have with your team, have with whoever you need to have this with.
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That's the practical piece. And the positive is we're not judging.
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You know, we're not going to go, shame on you. Right.
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It's truly a learning organization that's safe, that benefits the organization
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in ways that go well beyond the financial metrics in terms of investment in this kind of stuff.
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One decision can save you millions. Yes.
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Or cost you millions. Or cost you millions, yes. And so that's part of the beauty of this thing.
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I also know this, Amber, you have a lot of organizations who are very dedicated.
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I became involved through my organization of the past, Signature Performance.
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I'm really grateful that they invested in me to be able to serve with you and in the alliance.
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And they're still very committed to ethical leadership in the city.
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And so when I think about that, and I think, how do companies.
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Maybe that aren't in, so I know it seemed to me like most of the major companies
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have a part or stake in our training.
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But how do people who maybe this is the first time they've ever heard about
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the Business Ethic Alliance in Omaha, which I do think is Omaha's strategic
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advantage, how do they get involved?
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What would you recommend as a pathway to connect and get involved and maybe
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even support the Ethic Alliance?
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There are several ways from a very,
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high-level way, I can think of Google.
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Google has been recently much more involved. And the person our Google contact
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was a friend of a board member.
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Yes. And we had conversations. And they started out by, hey,
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I think I can provide, you know, AI is really coming about. I think we can get
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somebody from our AI department to come and speak. I'm like, phenomenal.
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And it was a hugely successful event.
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And then we kept building that relationship. Hey, why don't you come to this?
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Would you be interested in helping with that? And then recently they became
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a mission driver, which is one of the highest levels for an organization to be able to support.
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Now, does everybody agree?
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If you look at the list of our mission drivers, and there's about 17 or 18,
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you may look at that list and go, yeah, but I know something about that organization.
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And they made a decision that maybe wasn't the most ethical.
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Of course, nobody's perfect.
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No organization is perfect, but have they learned from that?
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Have they made a commitment to move from that place to become a more ethical?
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And I would look at all of those and say, yes, we're working with one of the
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organizations right now that has been in the news lately and has had some very
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challenging decisions to make.
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But in talking with that senior leader, came to understand so much more about
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the decisions that were being made behind the scenes that,
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I'll say people outside the organization won't know about.
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So, I mean, that's one way. Another way is to attend the signature events.
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Those are the, you know, generally open to the community.
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We'll try to bring in decision makers and leaders from around the Omaha and
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kind of surrounding areas.
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Maybe we'll bring in a national speaker if we can get some collaboration going on that.
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And see what those discussions are all about. They were one of the first,
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you mentioned this before, Mark, but going to a Business Ethics Alliance luncheon
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was one of the first networking opportunities I had.
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And I happened to sit down next to a leader in the community who was working
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at a different place than I was.
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We exchanged business cards and on the back of business cards,
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I have a tendency to say, oh, I met them at this.
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And when I joined the Business Ethics Alliance, I was looking through my cards.
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What am I going to bring to the office? Keep home.
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And I pulled this card out and it struck me because it said, met at a BEA luncheon.
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Well, the person was, at the time, our vice board chair.
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Okay she's now our our board chair yes and has become along the way a dear friend
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but when i pulled that out and showed it her i mean we had the biggest laugh
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because it's like who knew 10 years ago 12 years ago this would lead to,
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our work together formally with the bea and i i think another way is to people
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can volunteer we have several um folks who are are multi-time volunteers and,
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maybe they're retired or they're starting out with their own business and they
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don't always have the money to,
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to put out for a ticket and so we're like yeah sometimes we need help you know
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guiding people and running for
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supplies or this so volunteer and you know well you can attend for free,
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because we just want people to be part of that conversation the more people,
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that are part of the conversation,
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and can spread the word about what we're doing that's really important and and trust integrity.
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And ethical behavior, they underpin all business decisions, whether the decision
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comes out of a corporate environment, a nonprofit environment, a governmental agency.
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It's how you do business. Again, going back to that how you think,
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not what you think. It's not what your tax status is. It's how are you living,
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and showing ethical business practices.
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Yeah, that's so great. Okay. Well, that's a lot of great ways to plug in.
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So even if you're a solopreneur, even if you're looking to network,
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I'm telling you what, when I've been at these events, I have met some wonderful
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people, really smart in what they do, all very different.
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So you have the market on the most diverse group of people.
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I mean, it's like, whoa, what do you do?
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But see, you are bringing together an interesting group of people who have an
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interest in doing things, and I would just say the right way,
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with the model and frameworks that you share, the ways to enlighten our thinking.
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I always say this, I say, your business will never outgrow your current level of thinking.
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So wherever you're at, that's where your business is stuck. Some of that's good,
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but don't get complacent because you need to keep growing.
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And one of the ways to do that is to invest in organizations like the Business
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Ethic Alliance and continue to expand your thinking and what you know about
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yourself and about what's possible.
00:42:44.771 --> 00:42:48.637
So here's a million dollar question now, because I know that you also studied
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leadership a lot and I like to talk about leadership. So.
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What is the leader of tomorrow look like? What are you seeing in the horizon?
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I would love to say that the leader of tomorrow learns from the legacy that
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the leaders of today are leaving.
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I am classic Gen X. I mean, I can joke all I want about drinking from the garden
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hose and I taught my kids the big whatever with the W on the forehead.
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But our generation does tend to be sandwiched between a lot of existing leaders
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who have been around, right?
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And the millennials and the Gen Zs and my kids are coming up as Gen Alphas.
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And so I'm very cognizant about how am I building that bridge so that those
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leaders of today who are kind of slowly making their way across that bridge
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and the generational transfer of wealth is slowly starting to happen.
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So are we leaving the right ethical legacies for those who are coming behind
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last summer's ethics luncheon,
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brought together Jim Herter, the president of the Omaha market from Security
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National Bank, Willie Thiessen, who, you know, just needs no explanation if you live in Omaha,
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and Andy Hoig, the publisher of the Midlands Business Journal,
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and they shared about where they received their training in ethics,
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their beliefs in ethics from, and what they want to leave for those behind.
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And so I think that would be something that really sticks out to me,
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first and foremost, and I'm probably very influenced, obviously, by the Alliance. Right.
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Personally, I would love to see leaders in the future that are always learning. Okay.
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Because I think when we stop learning, we don't see trends, we don't see patterns,
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we don't see others who are right in front of us. So that as an educator is huge for me.
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And I would say also reflective leaders. Leaders who are not afraid to really
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look deep and hard inside themselves about what makes them tick.
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Sometimes as human beings, especially when we feel really strong emotions,
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we want to stop that strong emotion feeling because it's hard and it's scary and it's unknown.
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That's the time when we really need to just take a deep breath and a great glass,
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a cup of tea or a glass of wine or a beer, whatever it is, a chocolate bar, I don't care,
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and sit with that for a moment and think what's going on and how am I reacting,
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and how am I going to move forward? Yes.
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I think those are some very internally driven skills that we're not emphasizing
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enough. We put a lot of focus on external skills. Can you weld this?
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Can you program that? Can you cut this? Can you sell that?
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Those are good. But if you don't understand who you are as a leader,
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and if you're not true and authentic.
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I think you get leaders who are going to waffle back and forth,
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and trust is going to erode, and integrity will erode.
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Yeah. Yeah. Once trust goes, integrity goes, momentum stops.
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Yeah. And once you lose momentum, you have a whole host of problems you never
00:46:08.311 --> 00:46:12.011
knew you were going to have. Yeah. Because I think momentum solves about 80%
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of our problems. Yeah. If we can stay there. And the catalyst to that,
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I think, Anne-Marie, is what you said. It's always learning.
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It's expanding our thinking. Spoken like a true coach.
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Well done. I think I learned from you, so I'm going to put that back right on
00:46:27.781 --> 00:46:31.611
you is, you know, you really taught me about those peaks and those valleys.
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That when you're at a peak, take some time, reflect on it, understand what it
00:46:36.811 --> 00:46:42.806
is that got you there, what it's like to be here, and then look to your momentum.
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It's going to take you down into a valley.
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And what is that experience going to be like? And how are you going to,
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when you hit that valley floor, how are you going to start climbing back up
00:46:52.851 --> 00:46:55.635
into that peak again. What are you going to do differently than you did?
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That's probably one of the most valuable things I learned in all of our many, many, many talks, Mark.
00:47:01.811 --> 00:47:04.891
I'm really grateful for that. Well, I'm glad because so many leaders get stuck
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in that valley and end up pitching a tent.
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Sometimes they build a village. I've seen high rises built down there and I'm
00:47:12.311 --> 00:47:14.611
like, is this really real? Do you really want to stay here?
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And then to start to shift that reality back to the climb is is very very helpful
00:47:20.171 --> 00:47:24.101
for so many and and with the accumulated wisdom of having lived in that valley
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and it stinks nobody likes it
00:47:26.133 --> 00:47:30.211
right and so but that wisdom you get from it oh that's going to sustain you
00:47:30.211 --> 00:47:31.731
yeah for a long long time so
00:47:32.071 --> 00:47:34.456
yeah yeah that that difference between
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data and information and knowledge and wisdom yes.
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They are different. Yes. And what you do with each of those,
00:47:43.830 --> 00:47:46.833
I think, really can help shape those next steps as well.
00:47:46.960 --> 00:47:49.580
Yeah. Personally, I'm a big fan of the wisdom foe. Yeah.
00:47:49.922 --> 00:47:53.500
Yeah. Well, Anne-Marie, this has been an excellent conversation.
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Thank you so much for being so generous with your time.
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Thank you for your work in our community. And on behalf of the entrepreneurs
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I represent and everybody else, thank you.
00:48:02.540 --> 00:48:07.820
You make Omaha better. I do think Omaha's secret sauce is the fact that we have
00:48:07.820 --> 00:48:11.570
organizations like the Business Ethic Alliance who are willing to have these
00:48:11.570 --> 00:48:14.560
difficult conversations to make us a little uncomfortable.
00:48:14.980 --> 00:48:17.169
Because if we can learn to be uncomfortable around each other,
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there's nothing we can't do together. That's right. And I just so applaud you
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in your work and bringing that about. So thank you. And thank you for your time
00:48:25.130 --> 00:48:26.520
today. It's my pleasure.
00:48:26.960 --> 00:48:30.940
We couldn't do our work without people like you, without the Omaha community,
00:48:30.940 --> 00:48:33.347
without people who are brave enough.
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And yes, I did this on purpose. Our values are brave, engaged,
00:48:36.990 --> 00:48:40.342
and authentic. And coincidentally, they start with B, E, and A,
00:48:40.528 --> 00:48:41.811
Business Ethics Alliance.
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We need to be brave. We need to show moral courage. And it's not easy.
00:48:46.540 --> 00:48:47.506
It makes us uncomfortable.
00:48:47.889 --> 00:48:52.310
We need to be engaged with each other. And we need to stay true to our authentic
00:48:52.310 --> 00:48:53.920
selves. We know what our mission is.
00:48:54.541 --> 00:48:57.990
And we know that it takes all kinds to help live that mission.
00:48:57.990 --> 00:49:03.127
So, you know, if we can spread that message in addition to our official mission,
00:49:03.661 --> 00:49:04.932
boy, we'll be having a good day.
00:49:05.310 --> 00:49:09.100
We'll be having a good day. All right. Well, everyone, thank you for listening in.
00:49:09.100 --> 00:49:12.860
And Anne-Marie, thank you so much. Thank you, Mark. And as we sign off,
00:49:12.860 --> 00:49:17.410
just remember that each and every one of you, if you take the time to really
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calculate your ethics, to think about your leadership, maybe even ask the question,
00:49:21.877 --> 00:49:23.720
what's it like to be on the other side of me?
00:49:23.720 --> 00:49:27.403
Each and every one of you can learn to elevate your moments.
00:49:27.693 --> 00:49:28.657
Thanks, everyone. Thank you.