ABOUT THIS EPISODE
In this episode, host Michael Marchuk talks with enterprise AI leaders John Bellone (Global CIO, SS&C GIDS) and Jeremy Rossi (Global CIO, SS&C Intelligent Automation) to unpack the biggest shift happening in agentic AI right now: orchestration.
Where should coordination logic live when enterprises bring AI agents, RPA, and humans together? John and Jeremy share how their thinking has evolved beyond traditional BPM tools — and why foundation models trained on "harnesses" like Claude Code are changing what's possible.
In this episode:
Why "failing up" to bigger models beats rotating between providers
How Work HQ coordinates agents across platforms — AWS, on-prem, and beyond
The observability gap in today's LLM tooling (and why change management is the real answer)
Virtual file systems (VFS): giving agents Claude Code-style capabilities inside workflows
Why model deprecation is a contract problem, not a technology problem
Where open source models fit in the enterprise — and the VC-funding distortion in the market
Whether you're designing governance for autonomous execution or wrestling with model lifecycle management, this conversation delivers hard-earned lessons from the front lines of enterprise AI.
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