ABOUT THIS EPISODE
The 2026 CartonCloud Logistics Index just landed, and the operators closest to full capacity are coming out as the most confident in the industry.
Welcome back to This Week in Logistics! This is a special deep-dive episode where CartonCloud CEO Shaun Hagen and CartonCloud Account Executive Javier Hernandez unpack CartonCloud's own research: the 2026 CartonCloud Logistics Index (CCLI).
The CCLI is our pulse check on sentiment across the warehouse and transport industry, now in its tenth wave. This year's index was researched independently by Insights Exchange,,surveying 393 warehouse and transport operators across North America, Australia, and New Zealand.
In this episode, we dig into what the CCLI results means for 3PLs and transport operators planning the next twelve months.
- Why the operators running closest to full capacity are the most confident in the industry right now, and what that could mean if you're sitting with space capacity
- Why operators with a some form of a rate review approach in place are more optimistic about the next six months than those who are simply absorbing rising costs, and what that structure actually looks like in practice
- What's shifting in customer expectations and why real-time tracking, faster turnaround and better system integrations are becoming just as important to offer as a competitive rate
- What it takes to move from AI trialist to adopter, and why that shift is where the real payoff starts
- Three quick checks from the operator playbook to run against your own business, so you know exactly where you sit across the industry
If you run a 3PL, transport operation, or warehouse, this episode will help you see where you actually sit, and what's within reach:
From wondering if your confidence is just you → to seeing where you sit against an industry-wide pattern you can act on
From reacting to rising costs → to running your next rate review on your terms, with the timing planned out
From "we're looking into AI" → to a clear next step for moving from trial to trust
