Aug. 26, 2026 · show notes

ABOUT THIS EPISODE

A practice manager just acquired a second location with a loyal team and 26-year-old medicine. Dr. Andy Roark and Maria Pirita, CVPM, dig into how to modernize the care without making anyone feel outdated, covering symbolic transitions, building a high-standards identity, and getting skeptical doctors on board.

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English

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IN THIS EPISODE

maria pirita

# andy roark

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SHOW NOTES 🔗

00:00:00Intro

00:01:10Banter: Hummingbird Helmets

00:05:22The Mailbag: Modernizing a Legacy Practice

00:11:51Headspace: Leading Change Without Fear

00:21:45Building an Identity Around High Standards

00:26:08Action Steps: Symbolic Transitions

00:34:45Getting Doctors and Techs on Board

00:37:26Prioritizing Changes in Phases

00:42:25Reframing Spectrum of Care

00:46:58Metrics, Accountability, and Celebrating Wins

00:50:24Outro

TRANSCRIPT 🔗

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