ABOUT THIS EPISODE
If you haven't registered for the ASCENT annual meeting yet, it's probably for one of three reasons:
- Too busy
- Nervous about asking for the investment
- You doubt you'll actually implement anything you learn.
This episode takes each of those head-on.
Zed and Paul sit down with Drew Franklin, Ascent's president-elect and chief strategy officer for Albany ENT, along with a candid perspective from Dr. Gavin Setzen, to make the honest case for what a practice administrator really walks away with.
Paul shares the jarring realization from his first meeting, that he didn't have to do the job alone, and how a single decision reshaped his career.
Dr. Setzen speaks directly to the administrator who's afraid to ask for the budget, explaining why the dyad leadership structure of physician and administrator makes this kind of investment essential, and why the ROI shows up in not only in dollars but better decisions.
