The Path Forward
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Automation vs Agents: Who does the work?

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ABOUT THIS EPISODE

What does it take to scale AI in highly regulated industries, where governance, transparency, and accountability are essential?

In this episode of The Path Forward, Pramod Dibble from USAA and Adam Famularo join host Christian Potts to explore how organizations can put AI and automation to work in complex, highly regulated environments.

Focusing on financial crime compliance, they discuss how to design systems that are governed, auditable, and adaptable as regulations and business needs evolve. The conversation also explores the changing role of employees as AI agents take on more work, and why human oversight, new skills, and careful decisions about where to apply AI are essential to successful transformation.


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This broadcast contains forward-looking statements subject to risks and uncertainties that may cause actual results to differ materially.

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English
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