ABOUT THIS EPISODE
In this episode of The OBM Show, I’m joined by longtime entrepreneur and educator Gillian Perkins for a conversation about what operational leadership actually looks like inside a scaling business.
Because at a certain point in growth, business owners stop needing more help…
and start needing someone who can help hold the business together operationally.
Gillian has worked alongside the same OBM for nearly eight years, and this conversation pulls back the curtain on what that long-term partnership has really looked like behind the scenes.
One of my favorite moments in the episode is when Gillian describes her OBM as her “work mom.”
The person saying:
“No, we’re not switching platforms again.”
“Remember the goals you set this quarter.”
“You need systems before you need more growth.”
And honestly? That description perfectly captures the value a strong OBM brings to a business.
Because great OBMs are not simply there to complete tasks.
They are there to:
• create operational structure
• protect priorities
• manage moving pieces
• make confident recommendations
• bring consistency to growth
• help visionary CEOs stay focused on the bigger picture
If your business is growing but everything still feels heavily dependent on you, this episode will completely shift the way you think about operational leadership and the role a strong OBM can play inside a business.
Connect with Gillian:
https://startupsociety.com/
Thanks for tuning in to The OBM Show - your go-to podcast for Online Business Managers and entrepreneurs who want to scale strategically and sustainably.
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Until next time, keep building the business behind the business.
