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Hi everyone, I'm John Seymour, the host of
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The JMOR Tech Talk Show and Inspirations
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for Your Life.
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Well there, hello everyone and welcome once again
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to the ever popular, The JMOR Tech
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Talk Show.
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It is so great to be with you.
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If this is your very first time here,
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I want to take the opportunity to say
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welcome and I want to say thank you.
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If you've been here before, whether it's one
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time, five times, 10, 100 or more, or
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maybe lost track of the count, I want
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to take the opportunity to say welcome and
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I want to say thank you and I
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also want to say welcome back.
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Thank you so much for choosing to be
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here with me.
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It's so great to have you here.
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Before I get into the show, I do
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want to invite you to grab yourself an
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RL water or drink or other beverage.
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I have it right here.
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Really good, really delicious.
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I have fresh lemon in it.
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You can get yourself something sweet, some water,
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candy, whatever have you.
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By the way, if you're watching us live,
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it is September 4th.
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It is the first Friday, 2026 of September
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here, so it's great to have you here
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with us on the show.
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Every week, I come up with some very
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compelling tech concepts.
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I put them together over the weekend.
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I put some reels together and we actually
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cut back from 14 reels now to seven.
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The reason is we were inundating you with
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too much information.
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People weren't really watching also.
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We decided to just cut it down to
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the best of the best.
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We still put 14 on the show, but
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we have seven that we actually feature in
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reels.
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Don't forget to check out, ladies and gentlemen,
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BelieveMeAchieved.com, of course, for more of my
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amazing, inspiring creations, which, ladies and gentlemen, you
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can do that 24 hours a day, seven
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days a week, but do that after the
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show is over, okay?
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That's what I'd ask you.
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Do that after the show is actually over.
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All right, guys, let's get into the show.
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AI, robots, cyber attacks.
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Is technology moving too fast?
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It's Series 5.
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It's show number 37.
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Welcome to the ever-popular The JMOR
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Tech Talk Show.
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I'm John C.
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Moorley.
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I'm a serial entrepreneur.
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I'm an engineer, marketing specialist, video producer, podcast
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host, coach.
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I'm a graduate student at Montclair State University,
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a lifelong learner, and yes, I'm so grateful
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now to be a published author.
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Ladies and gentlemen, technology is moving incredibly fast.
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AI can make decisions.
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Robots can perform jobs once reserved for people.
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Cameras can watch our homes around the clock,
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and cyber attacks are becoming increasingly sophisticated and
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more dangerous.
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That's a problem.
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Innovation is exciting, okay?
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But today, I want to ask a bigger
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question of all of you.
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Are security, privacy, responsibility, and infrastructure keeping pace
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with everything technology can do right now?
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Seriously.
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Let's get into 14 stories that I think
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are going to open up your eyes and
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shed some light on things you might have
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not thought about.
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Number one, NASA hacked.
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Well, the truth is even more important.
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Headlines can make an attempted cyber attack sound
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like a successful breach, but those are very
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different things.
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NASA was reportedly targeted through a software vulnerability,
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but the attack failed because the affected software
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had already been patched.
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That's the cybersecurity lesson I want you to
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remember.
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Patching isn't exciting.
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Updates aren't glamorous.
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Preventive maintenance doesn't make headlines, but the security
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work you perform today could be exactly what
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stops an attack tomorrow.
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Now, for many years ago, and they still
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do it today, Microsoft had basically Deployment Tuesday
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and Patch Thursday because there was always problems.
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Whenever Apple releases something, I never download the
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latest update immediately.
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I wait until it's been around for a
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couple of days, and then I try it
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because there's always a new rev.
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There's software you can use, and we have
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enterprise software that tells us when there's vulnerabilities
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and we respond to them, but the big
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problem is even if you're alerted, are you
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going to do something about it?
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A vulnerability is one thing, but if you
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know about it and either you're going to
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auto-patch it or you're going to schedule
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the deployments, are you going to do something
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or are you just going to ignore it?
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Many people are like, oh, that's no big
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deal.
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So when a vulnerability happens, bad actors learn
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about this through social media and other black
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web operatives, and they kind of, oh, they
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come together, they unionize, and they collaborate to
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form a major attack.
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And this can be a serious problem for
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a lot of people.
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So when your IT manager says it's time
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to patch or your technology person that you
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work with, a company says you have to
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patch, patch.
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It's really important.
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I cannot tell you how important it is
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to keep your Windows updates up to date,
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making sure that you have professional antivirus ransomware,
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spyware software, we call it endpoint management solutions,
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now I put manager security, because it does
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more than just scan for viruses.
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It also patches some vulnerabilities and things like
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that.
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But the thing is, if we're not aware
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of it, how are we ever going to
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take it to the next level?
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I think that's the big issue.
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So we have a responsibility to make sure
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that we're patched.
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And the fact that NASA did what they
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had to do, kept out the bad guys.
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You know, lots of banks, because they have
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to go through so much regulation, they miss
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the patches.
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And then they could be big targets.
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And this could be lots of other companies
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if there's big bureaucracy.
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So I want to tell you that, yes,
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it's important to deploy patches.
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If there's a critical vulnerability, of course, you
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don't have a choice, you have to deploy
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immediately.
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But if it's something that has a minor
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vulnerability, you want to research it and then
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deploy your patches.
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Because you want to make sure the vendor
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has really fixed the problem.
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I think that's the main light today that
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I want to share.
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If you don't fix the problem, then how
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do you ever go from point A to
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point B?
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Well, you just keep making it easier for
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these bad actors, ladies and gentlemen, to just
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do what it is that they want to
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do.
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And before we get to the next point,
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I want to tell you a little about
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some of our challenges.
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So, you know, we had been with StreamYard
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for many, many years.
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We're going into our sixth year in January.
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We've been on the air at the end
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of this year, five years.
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And we were with StreamYard for a very
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long time.
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And I remember going on vacation and I
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needed to use our mobile studio.
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We're logging in to do a show.
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I was actually in Florida and I could
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not log in.
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Their system was using SendGrid to send the
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two-factor.
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But I was never getting the SendGrid.
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Now, of course, I usually would reach out
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to them or call them.
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But then I realized that the two guys
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that wrote StreamYard sold it to another company.
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Another company is called BendingSpoons.
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And I reached out to them.
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I think it was on a Thursday morning.
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Okay, a few days before Christmas.
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And again, you're a streaming professional, sir.
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You're supposed to have support around the clock.
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I suppose he had chat support, which was
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lousy.
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I went in there and typed my query.
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They told me to fill out the form
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and they'd get back to me the two
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to three business days.
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I was like, oh, no, no, no, no.
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We're not putting up with this.
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So first thing I did was I wasn't
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happy.
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I went to another provider.
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And we've been with this other company called
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OneStreamLive.
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And they were good for a little while.
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They weren't fantastic because I said, I'll be
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darned if I'm going to do this.
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So I signed up for a 30-day
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trial.
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And so it seemed to work okay.
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But then as I started working with OneStreamLive,
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other issues started happening.
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Like the video started, let's say, auto-correcting
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every minute or two.
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First, they blamed it on my laptop.
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They blamed it on auto-settings or auto
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-framing, okay?
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It actually turned out their software was inferior.
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But I didn't know this yet.
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I knew it was going to get better.
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They kept promising me.
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So we're with them almost about a year.
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We just dropped them literally this week.
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And I'll tell you what happened.
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So it was actually earlier this week.
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And I went into the software.
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And I got a notice.
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I was about to do a stream.
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And it says, we're currently updating.
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Okay, great.
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I'm happy we're updating.
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I never got a notice.
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I complained.
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And they said, oh, we said we notified
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you.
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Where?
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I never got an email, never got a
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banner across the system, which most intelligent companies
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would do.
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They'd put a banner across so that when
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you get that banner, you'd be able to
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see that there's going to be an interruption
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when, and you could plan for it, right?
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Well, this company's in Finland, and they really
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don't care about people's businesses.
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They just care about taking people's money.
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So I noticed this.
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And it said, we'll be back online 9
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.30. Okay, so that was an hour from
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now.
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I came back at 9.30. Guess what
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happened?
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It says, we'll be back at 10.30.
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We're still working on the final updates.
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So 10.30, 11.30 came.
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We still don't have ourselves up and running.
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I messaged into them through chat.
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They have no phone.
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And they said, we're still working on it.
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Just be patient.
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It's still updated.
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I said, this is the most unprofessional update
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rollout I've ever seen in my life.
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00:10:05,810 --> 00:10:07,390
Not only do you people not know how
275
00:10:07,390 --> 00:10:11,330
to run and update software, you don't know
276
00:10:11,330 --> 00:10:13,830
how to run a professional business and communicate
277
00:10:13,830 --> 00:10:14,770
transparently.
278
00:10:15,250 --> 00:10:16,910
So obviously, I knew there was something wrong.
279
00:10:17,630 --> 00:10:19,890
They told me to stay patient.
280
00:10:20,130 --> 00:10:21,390
They thank you for my patience, all this
281
00:10:21,390 --> 00:10:21,650
nonsense.
282
00:10:22,190 --> 00:10:23,430
So the afternoon went on.
283
00:10:23,470 --> 00:10:24,690
It was around 1, 2 o'clock.
284
00:10:25,270 --> 00:10:26,590
Remember, I started this early in the morning,
285
00:10:26,670 --> 00:10:26,850
right?
286
00:10:27,570 --> 00:10:28,690
And it was in the afternoon.
287
00:10:28,910 --> 00:10:30,090
And I tried to log in.
288
00:10:30,110 --> 00:10:32,430
And certain basic functions, I couldn't copy things.
289
00:10:32,470 --> 00:10:34,230
I couldn't change certain graphics.
290
00:10:34,410 --> 00:10:35,110
I said, this is a mess.
291
00:10:35,110 --> 00:10:35,830
I messaged them.
292
00:10:35,890 --> 00:10:37,510
They said, oh, we're still working on the
293
00:10:37,510 --> 00:10:37,810
update.
294
00:10:37,890 --> 00:10:39,090
And that's why some features don't work.
295
00:10:39,950 --> 00:10:41,170
And I was like, oh, jeez.
296
00:10:41,790 --> 00:10:46,570
So now, their new software required us to
297
00:10:46,570 --> 00:10:48,270
make sure the sizes were exact.
298
00:10:48,350 --> 00:10:49,090
You couldn't crop.
299
00:10:49,790 --> 00:10:51,910
So I get home after the office.
300
00:10:51,990 --> 00:10:52,770
I said, I'm going to wait.
301
00:10:52,930 --> 00:10:53,990
It was like around 6, 7 o'clock.
302
00:10:54,470 --> 00:10:55,990
I still can't get to do what I
303
00:10:55,990 --> 00:10:56,370
want to do.
304
00:10:57,130 --> 00:10:59,090
And so I can't get my images in
305
00:10:59,090 --> 00:10:59,190
there.
306
00:10:59,210 --> 00:10:59,590
So you know what?
307
00:10:59,610 --> 00:11:03,230
I'm going to run the show without any
308
00:11:03,230 --> 00:11:04,770
of these overlays.
309
00:11:04,770 --> 00:11:05,990
I'm just going to run the basic show.
310
00:11:07,190 --> 00:11:08,890
Camera shows up in the test mode.
311
00:11:09,310 --> 00:11:10,690
Audio shows up in test mode.
312
00:11:11,050 --> 00:11:13,830
When I go to actually do the preview
313
00:11:13,830 --> 00:11:15,650
screen, my camera doesn't show up.
314
00:11:16,150 --> 00:11:16,290
OK?
315
00:11:16,290 --> 00:11:17,070
It doesn't show up at all.
316
00:11:18,130 --> 00:11:19,310
And so I'm like, what am I supposed
317
00:11:19,310 --> 00:11:19,750
to do?
318
00:11:20,170 --> 00:11:21,630
So I guess I'm supposed to shoot the
319
00:11:21,630 --> 00:11:28,590
show with just, well, just pretty much a
320
00:11:28,590 --> 00:11:32,290
background picture of me or thumbnail and just
321
00:11:32,290 --> 00:11:32,770
do the audio.
322
00:11:32,910 --> 00:11:34,530
So I said, OK, we'll do that today.
323
00:11:34,530 --> 00:11:36,570
We'll make do with that.
324
00:11:37,110 --> 00:11:39,950
So I got ready to shoot the show.
325
00:11:40,770 --> 00:11:42,150
And we're live.
326
00:11:42,350 --> 00:11:43,390
And everything seems fine.
327
00:11:43,430 --> 00:11:45,230
The levels are all good, checking everything.
328
00:11:46,070 --> 00:11:47,290
And after the show, I said, let me
329
00:11:47,290 --> 00:11:48,790
just check again, make sure everything was OK.
330
00:11:49,090 --> 00:11:49,830
Guess what happened?
331
00:11:50,270 --> 00:11:53,410
There was no audio on any of the
332
00:11:53,410 --> 00:11:54,930
streams that it broadcast.
333
00:11:56,130 --> 00:11:57,050
That's a problem.
334
00:11:57,530 --> 00:11:59,650
So now at this point, I'm kind of
335
00:11:59,650 --> 00:11:59,830
livid.
336
00:12:00,230 --> 00:12:02,490
Now I'm deciding, OK, you're fired.
337
00:12:02,490 --> 00:12:04,710
I've been patient with all this nonsense, all
338
00:12:04,710 --> 00:12:06,370
your incompetencies, you're gone.
339
00:12:07,050 --> 00:12:07,990
And so now I'm like, well, who do
340
00:12:07,990 --> 00:12:08,530
I go to?
341
00:12:08,770 --> 00:12:09,690
And I was doing some research.
342
00:12:09,770 --> 00:12:10,930
I didn't want to go back to StreamYard.
343
00:12:11,150 --> 00:12:12,230
I found Restream.
344
00:12:13,090 --> 00:12:15,390
So we signed up for Restream.
345
00:12:16,630 --> 00:12:17,690
And that's who we are.
346
00:12:17,770 --> 00:12:19,050
We've been with them for a few days.
347
00:12:19,130 --> 00:12:21,510
Hopefully, they'll still be a better platform for
348
00:12:21,510 --> 00:12:21,850
us now.
349
00:12:22,130 --> 00:12:24,290
There's some features that they don't have that
350
00:12:24,290 --> 00:12:27,130
we would like on the other platforms.
351
00:12:27,170 --> 00:12:29,370
For example, when we start the show, we
352
00:12:29,370 --> 00:12:31,590
have to queue up the beginning reel and
353
00:12:31,590 --> 00:12:32,190
the ending reel.
354
00:12:32,270 --> 00:12:33,330
It doesn't do that automatically.
355
00:12:33,490 --> 00:12:34,530
When you end the reel, it should do
356
00:12:34,530 --> 00:12:34,670
that.
357
00:12:34,790 --> 00:12:36,170
So things like that.
358
00:12:36,350 --> 00:12:38,890
But again, I need stable software, especially the
359
00:12:38,890 --> 00:12:40,210
amount of streaming and the stuff that I
360
00:12:40,210 --> 00:12:40,550
do.
361
00:12:40,870 --> 00:12:42,890
Also, we can stream directly from our phone,
362
00:12:42,950 --> 00:12:43,510
which is nice.
363
00:12:43,610 --> 00:12:45,430
And they let you build studios so you
364
00:12:45,430 --> 00:12:47,910
can keep going back to those studios.
365
00:12:48,170 --> 00:12:51,270
So the importance of patching is important.
366
00:12:51,330 --> 00:12:53,410
But you can't just patch and take an
367
00:12:53,410 --> 00:12:55,450
infrastructure down when people are depending on it.
368
00:12:55,590 --> 00:12:57,430
So the fact that these people could not
369
00:12:57,430 --> 00:12:58,310
manage things.
370
00:12:58,310 --> 00:12:59,590
And then when I log, it says, oh,
371
00:12:59,690 --> 00:13:00,350
please be patient.
372
00:13:00,450 --> 00:13:02,130
We're still cooking 3.0 updates.
373
00:13:02,230 --> 00:13:03,810
Well, you've cooked yourself.
374
00:13:03,950 --> 00:13:04,410
You're done.
375
00:13:04,930 --> 00:13:07,370
And I would tell anybody that if you
376
00:13:07,370 --> 00:13:09,210
want to look at a stream platform, whether
377
00:13:09,210 --> 00:13:10,910
you're a professional like myself or just getting
378
00:13:10,910 --> 00:13:13,650
started, do not use OneStream Live, OK?
379
00:13:13,910 --> 00:13:15,310
Maybe they'll get better eventually.
380
00:13:15,630 --> 00:13:16,890
Their support is terrible.
381
00:13:17,410 --> 00:13:22,170
I'm still waiting for the cancellation refund and
382
00:13:22,170 --> 00:13:23,510
them to close my account.
383
00:13:23,950 --> 00:13:25,470
They said give it three or four days.
384
00:13:25,910 --> 00:13:26,490
So not happy.
385
00:13:26,490 --> 00:13:27,290
So I just want to let you know
386
00:13:27,290 --> 00:13:29,030
what we're doing and where we're going.
387
00:13:29,770 --> 00:13:32,810
Number two, guys, AI agents are going rogue.
388
00:13:33,190 --> 00:13:35,410
Who pays when they screw up?
389
00:13:35,750 --> 00:13:37,910
AI is moving beyond simply answering questions.
390
00:13:38,210 --> 00:13:40,390
AI agents can increasingly perform tasks and take
391
00:13:40,390 --> 00:13:40,730
actions.
392
00:13:40,810 --> 00:13:43,630
But what actually happens when an agent does
393
00:13:43,630 --> 00:13:45,350
something you didn't expect or want?
394
00:13:45,690 --> 00:13:48,050
If an autonomous system causes a financial loss,
395
00:13:48,170 --> 00:13:50,950
security incident, or other problem, who's responsible?
396
00:13:51,410 --> 00:13:53,990
The user, the company deploying it, or the
397
00:13:53,990 --> 00:13:54,310
developer?
398
00:13:54,650 --> 00:13:55,130
Guess what?
399
00:13:55,130 --> 00:13:56,130
All three.
400
00:13:57,030 --> 00:13:58,830
Technology can automate an action, right?
401
00:13:59,050 --> 00:14:02,370
But it cannot make responsibility just disappear.
402
00:14:02,930 --> 00:14:05,950
The more autonomy we give AI, the clearer
403
00:14:05,950 --> 00:14:07,490
accountability needs to become.
404
00:14:08,650 --> 00:14:11,810
So I think most people out there understand
405
00:14:11,810 --> 00:14:13,910
we've got to develop AI and systems for
406
00:14:13,910 --> 00:14:14,810
the greater good of all concerned.
407
00:14:14,950 --> 00:14:16,750
A lot of the new developers coming in
408
00:14:16,750 --> 00:14:18,370
don't get this.
409
00:14:18,650 --> 00:14:20,150
And they feel that they just need to
410
00:14:20,150 --> 00:14:21,990
develop and just make money, and they don't
411
00:14:21,990 --> 00:14:22,430
really care.
412
00:14:22,430 --> 00:14:24,790
I love the people that take a 90
413
00:14:24,790 --> 00:14:26,390
-minute course or a three-day course.
414
00:14:26,470 --> 00:14:27,610
They say, oh, I'm an AI expert.
415
00:14:29,010 --> 00:14:30,970
And they can resell all these different platforms.
416
00:14:30,970 --> 00:14:34,170
But they have no key or understanding on
417
00:14:34,170 --> 00:14:35,290
how they actually work.
418
00:14:35,610 --> 00:14:36,390
That's a problem, guys.
419
00:14:36,930 --> 00:14:38,430
Number three, here's another great story.
420
00:14:38,770 --> 00:14:41,730
Your ring camera, yep, ding-dong, may know
421
00:14:41,730 --> 00:14:43,670
more about you than you actually think.
422
00:14:43,930 --> 00:14:46,950
A video doorbell can provide valuable security, right?
423
00:14:47,250 --> 00:14:49,530
But think about what it can observe over
424
00:14:49,530 --> 00:14:49,910
time.
425
00:14:49,910 --> 00:14:55,090
Visitors, deliveries, patterns, neighbors, vehicles.
426
00:14:55,730 --> 00:15:00,910
When people arrive, when people leave, security improvements
427
00:15:00,910 --> 00:15:03,710
and encryption can help protect footage, yes.
428
00:15:03,970 --> 00:15:06,370
But consumers should still ask some important questions.
429
00:15:06,790 --> 00:15:07,890
Who can access the video?
430
00:15:08,870 --> 00:15:10,330
How long is it stored?
431
00:15:11,050 --> 00:15:12,450
And where does it go?
432
00:15:13,390 --> 00:15:17,190
Convenience shouldn't eliminate our curiosity about privacy, OK?
433
00:15:17,810 --> 00:15:19,410
And so I want to talk about another
434
00:15:19,410 --> 00:15:19,550
one.
435
00:15:19,550 --> 00:15:21,950
I talked about flock cameras last week.
436
00:15:21,990 --> 00:15:22,870
I don't want to talk about that a
437
00:15:22,870 --> 00:15:23,250
lot today.
438
00:15:23,670 --> 00:15:25,670
So right now, if you're picked up on
439
00:15:25,670 --> 00:15:27,650
a flock camera, your data is in the
440
00:15:27,650 --> 00:15:29,830
system for 30 days in the cloud, OK?
441
00:15:30,630 --> 00:15:32,050
And they're trying to get it pushed down
442
00:15:32,050 --> 00:15:32,410
to seven.
443
00:15:32,510 --> 00:15:34,110
If you're on a hot list where somebody's
444
00:15:34,110 --> 00:15:36,090
added your plate to a hot list, which
445
00:15:36,090 --> 00:15:38,050
means the system is alert to it.
446
00:15:38,170 --> 00:15:40,190
And then it will store your data pretty
447
00:15:40,190 --> 00:15:43,990
much for a long time, probably well over
448
00:15:43,990 --> 00:15:45,170
three years because it has to stay in
449
00:15:45,170 --> 00:15:47,010
the system after your court date and things
450
00:15:47,010 --> 00:15:47,230
like that.
451
00:15:47,230 --> 00:15:48,670
So it'll hold the data for quite a
452
00:15:48,670 --> 00:15:48,850
while.
453
00:15:48,850 --> 00:15:51,710
But the big problem is, you know, who
454
00:15:51,710 --> 00:15:53,290
has access to that data, right?
455
00:15:53,630 --> 00:15:56,310
So flock cameras, safety network, I should say
456
00:15:56,310 --> 00:15:59,330
they're not cameras, flock safety, basically allows these
457
00:15:59,330 --> 00:16:02,890
cameras to be purchased by businesses, small or
458
00:16:02,890 --> 00:16:04,850
large, governments, OK?
459
00:16:05,330 --> 00:16:06,890
Big department stores.
460
00:16:07,210 --> 00:16:10,710
You've got property mall managers, right?
461
00:16:10,910 --> 00:16:14,030
You've got HOA complexes that put them in.
462
00:16:14,030 --> 00:16:17,730
And so what they're designed to do is
463
00:16:17,730 --> 00:16:21,730
they're designed to basically capture your license plate
464
00:16:21,730 --> 00:16:23,330
and your card, not you.
465
00:16:23,970 --> 00:16:27,050
Take still images and use AI proprietarily in
466
00:16:27,050 --> 00:16:29,230
their cloud and give data.
467
00:16:29,750 --> 00:16:32,010
If one checkbox is checked, guess what happens?
468
00:16:32,430 --> 00:16:34,110
The data gets sent over to the police
469
00:16:34,110 --> 00:16:36,010
department, not just the local police department, the
470
00:16:36,010 --> 00:16:38,150
entire police department of the United States, and
471
00:16:38,150 --> 00:16:39,370
pretty soon it might even be nationally.
472
00:16:39,910 --> 00:16:43,030
So now you've got data in their system.
473
00:16:43,290 --> 00:16:45,190
Who knows whether they're going to do anything
474
00:16:45,190 --> 00:16:47,090
with it, save it, take it off before
475
00:16:47,090 --> 00:16:47,750
it gets deleted?
476
00:16:47,810 --> 00:16:48,590
Who knows, right?
477
00:16:49,250 --> 00:16:50,870
So let's say there's a hit and run
478
00:16:50,870 --> 00:16:53,150
at a Home Depot, Lowe's, this is usually
479
00:16:53,150 --> 00:16:53,730
who puts them in.
480
00:16:54,070 --> 00:16:55,590
And so when the hit and run gets
481
00:16:55,590 --> 00:16:56,610
done, they have a local camera.
482
00:16:56,790 --> 00:16:58,610
The local camera picks up a license plate.
483
00:16:58,890 --> 00:17:01,130
They then could put that plate into the
484
00:17:01,130 --> 00:17:02,210
flock safety network.
485
00:17:02,210 --> 00:17:06,069
And now the next time that system picks
486
00:17:06,069 --> 00:17:09,569
up that camera anywhere in the network, guess
487
00:17:09,569 --> 00:17:10,109
what happens?
488
00:17:11,150 --> 00:17:12,510
It reports it.
489
00:17:14,170 --> 00:17:18,270
So the whole issue is not the system
490
00:17:18,270 --> 00:17:18,990
taking pictures.
491
00:17:19,250 --> 00:17:22,730
It's the data, where it's getting stored, how
492
00:17:22,730 --> 00:17:24,589
long it's getting stored, who has access to
493
00:17:24,589 --> 00:17:27,329
the data, and are there appropriate safeguards in
494
00:17:27,329 --> 00:17:30,030
place to protect wrongful access?
495
00:17:30,030 --> 00:17:33,070
We already know some police people brought up
496
00:17:33,070 --> 00:17:37,390
on federal charges for using the network to
497
00:17:37,390 --> 00:17:38,770
track their exes and stuff like that.
498
00:17:38,850 --> 00:17:40,070
I mean, that's wrong.
499
00:17:40,590 --> 00:17:43,490
Number four, guys, this is getting a lot
500
00:17:43,490 --> 00:17:44,270
of people angered.
501
00:17:44,930 --> 00:17:46,630
Robots want tips now.
502
00:17:47,250 --> 00:17:48,670
Yeah, it's not enough you got to tip
503
00:17:48,670 --> 00:17:50,730
your server or your captain to, you got
504
00:17:50,730 --> 00:17:51,390
to tip a robot.
505
00:17:51,630 --> 00:17:53,350
Who actually gets the money?
506
00:17:53,490 --> 00:17:54,470
That's the question I have.
507
00:17:54,710 --> 00:17:57,590
Imagine ordering a coffee from a robot and
508
00:17:57,590 --> 00:17:59,990
then seeing a screen asking you, tip, please.
509
00:18:01,350 --> 00:18:03,070
A robot doesn't pay rent.
510
00:18:03,390 --> 00:18:04,570
It doesn't buy groceries.
511
00:18:04,770 --> 00:18:06,470
It doesn't have personal expenses.
512
00:18:06,630 --> 00:18:08,910
So where does the tip actually go?
513
00:18:09,270 --> 00:18:09,870
Ha ha.
514
00:18:10,690 --> 00:18:14,170
Automation may change the way businesses serve customers,
515
00:18:14,310 --> 00:18:15,770
but it shouldn't eliminate transparency.
516
00:18:16,190 --> 00:18:18,550
If consumers are being asked for additional money,
517
00:18:18,670 --> 00:18:21,450
they deserve to understand who receives it and
518
00:18:21,450 --> 00:18:21,810
why.
519
00:18:22,290 --> 00:18:25,290
This is basically a non-transparent act of
520
00:18:25,290 --> 00:18:26,930
owners trying to get more money.
521
00:18:27,650 --> 00:18:28,770
I think it's a problem.
522
00:18:29,050 --> 00:18:30,410
And I think the fact that they're doing
523
00:18:30,410 --> 00:18:31,830
it, I think is a very sly move.
524
00:18:31,870 --> 00:18:34,750
And it would definitely put some distrust in
525
00:18:34,750 --> 00:18:38,610
me and wanting to not attend that restaurant
526
00:18:38,610 --> 00:18:40,090
or coffee shop in the future.
527
00:18:41,150 --> 00:18:46,470
Number five, robot pizza chefs, guys, they're failing.
528
00:18:47,030 --> 00:18:48,090
What went wrong?
529
00:18:48,490 --> 00:18:50,430
Well, pizza sounds easy to automate, doesn't it?
530
00:18:50,730 --> 00:18:53,690
Dough, sauce, cheese, toppings, heat, and timing.
531
00:18:54,130 --> 00:18:55,390
Seems pretty straightforward, right?
532
00:18:55,470 --> 00:18:56,150
Pretty robotic.
533
00:18:56,930 --> 00:19:01,610
Well, the real automation is rarely that simple,
534
00:19:01,690 --> 00:19:01,930
right?
535
00:19:02,250 --> 00:19:06,490
You can't automate mama's kitchen with some automation
536
00:19:06,490 --> 00:19:07,010
and AI.
537
00:19:07,610 --> 00:19:08,370
Ingredients vary.
538
00:19:09,350 --> 00:19:10,410
Equipment requires maintenance.
539
00:19:11,370 --> 00:19:12,950
Customers customize orders.
540
00:19:13,670 --> 00:19:16,470
Small inconsistencies create larger problems, like maybe this
541
00:19:16,470 --> 00:19:17,230
got too much cheese.
542
00:19:17,310 --> 00:19:18,310
Maybe it didn't get enough cheese.
543
00:19:18,570 --> 00:19:19,610
Maybe it's got too much salt.
544
00:19:19,910 --> 00:19:20,790
Maybe it didn't get enough pepperoni.
545
00:19:20,870 --> 00:19:22,210
There are a lot of things like that
546
00:19:22,210 --> 00:19:24,050
that can affect portion control.
547
00:19:24,050 --> 00:19:27,510
Maybe the temperature on this got cooked wrong
548
00:19:27,510 --> 00:19:28,630
because a sensor was off.
549
00:19:29,150 --> 00:19:32,850
A robot successfully making one pizza is a
550
00:19:32,850 --> 00:19:33,330
demonstration.
551
00:19:34,250 --> 00:19:38,010
Making thousands reliably is an operational system.
552
00:19:38,430 --> 00:19:40,390
I've seen a lot of systems out there
553
00:19:40,390 --> 00:19:42,270
that claim to do this.
554
00:19:43,110 --> 00:19:44,550
There's one system out there.
555
00:19:44,610 --> 00:19:45,530
I'm not going to mention the name.
556
00:19:45,590 --> 00:19:46,850
It starts with a P, and it's something
557
00:19:46,850 --> 00:19:47,730
you have in your backyard.
558
00:19:48,250 --> 00:19:49,950
And I got to tell you, they charge
559
00:19:49,950 --> 00:19:51,270
a lot of money for the system.
560
00:19:51,350 --> 00:19:52,010
You have to lease it.
561
00:19:52,010 --> 00:19:52,670
You can't own it.
562
00:19:52,670 --> 00:19:55,630
And I've talked to several pizza places that
563
00:19:55,630 --> 00:19:56,690
were doing a lot of pizzas, and they
564
00:19:56,690 --> 00:19:58,670
brought it in to save money, and they
565
00:19:58,670 --> 00:20:02,810
threw them out because the system wasn't making
566
00:20:02,810 --> 00:20:04,450
tasty, consistent pizzas.
567
00:20:04,590 --> 00:20:06,970
You can't ask a computer to make food.
568
00:20:07,670 --> 00:20:11,410
So this is the difference between technology that
569
00:20:11,410 --> 00:20:15,550
looks impressive and technology that actually is ready
570
00:20:15,550 --> 00:20:16,510
for everyday use.
571
00:20:16,730 --> 00:20:18,450
Could that eventually work in the future?
572
00:20:18,630 --> 00:20:20,750
Sure, but I think there's a lot more
573
00:20:20,750 --> 00:20:22,530
R&D that has to go into that
574
00:20:22,530 --> 00:20:23,850
that can be ready.
575
00:20:25,130 --> 00:20:26,510
Take, for example, Stanley.
576
00:20:26,630 --> 00:20:29,530
So Stanley has a proprietary system where they
577
00:20:29,530 --> 00:20:34,130
have basically machines, and they have these wheels.
578
00:20:34,710 --> 00:20:37,150
And so they're grinders, okay?
579
00:20:37,150 --> 00:20:39,210
And that's how they basically take the blade,
580
00:20:39,290 --> 00:20:40,430
and they make it sharp and all that.
581
00:20:40,770 --> 00:20:41,930
But you don't want it dull.
582
00:20:41,990 --> 00:20:42,990
You don't want it too sharp.
583
00:20:43,530 --> 00:20:45,770
So they have sensors, okay?
584
00:20:47,130 --> 00:20:49,930
And these sensors check the blades.
585
00:20:49,930 --> 00:20:54,730
And about every, let's say, every thousandth blade,
586
00:20:55,230 --> 00:20:57,890
it might make another micro adjustment.
587
00:20:57,990 --> 00:21:01,090
So they have basically servo motors on the
588
00:21:01,090 --> 00:21:03,690
wheels that usually humans would control, and they're
589
00:21:03,690 --> 00:21:08,450
making very small microscopic turns, very, very small
590
00:21:08,450 --> 00:21:08,930
turns.
591
00:21:09,310 --> 00:21:11,070
And that can affect the difference.
592
00:21:11,570 --> 00:21:13,910
That can really save on production costs and
593
00:21:13,910 --> 00:21:14,550
things like that.
594
00:21:15,530 --> 00:21:17,090
So just some things to think about.
595
00:21:17,090 --> 00:21:20,730
Number six, AI wants more power and water.
596
00:21:22,270 --> 00:21:26,210
Would you want this next door to you
597
00:21:26,210 --> 00:21:26,910
or in your community?
598
00:21:27,290 --> 00:21:30,370
We talk about AI as though it lives
599
00:21:30,370 --> 00:21:31,990
somewhere invisible in the cloud.
600
00:21:33,030 --> 00:21:33,650
It doesn't.
601
00:21:34,210 --> 00:21:37,630
AI requires physical data centers filled with servers,
602
00:21:38,030 --> 00:21:42,370
processors, networking equipment, cooling systems, and backup infrastructure.
603
00:21:42,370 --> 00:21:46,150
Those facilities require land and enormous amounts of
604
00:21:46,150 --> 00:21:50,270
electricity, and some cooling designs can require significant
605
00:21:50,270 --> 00:21:51,530
water resources.
606
00:21:52,870 --> 00:21:54,150
This is a problem.
607
00:21:54,290 --> 00:21:57,870
So when a massive AI data center arrives
608
00:21:57,870 --> 00:22:00,910
near a community, when you live in, residents
609
00:22:00,910 --> 00:22:02,390
have legitimate questions.
610
00:22:02,750 --> 00:22:04,150
How much power will it consume?
611
00:22:04,730 --> 00:22:06,530
How much water will it require?
612
00:22:07,090 --> 00:22:09,870
What happens to local infrastructure when it's in
613
00:22:09,870 --> 00:22:10,170
use?
614
00:22:10,170 --> 00:22:14,170
The AI revolution has a very physical footprint.
615
00:22:15,450 --> 00:22:19,070
And a lot of communities are pushing back.
616
00:22:19,190 --> 00:22:21,310
In fact, there's a few that actually got
617
00:22:21,310 --> 00:22:23,390
these initiatives stopped.
618
00:22:23,810 --> 00:22:27,430
They went to their local town halls, and
619
00:22:27,430 --> 00:22:30,150
they shared their voice.
620
00:22:30,270 --> 00:22:30,490
Why?
621
00:22:30,650 --> 00:22:33,210
Because the politicians there want to listen if
622
00:22:33,210 --> 00:22:34,250
they want to get reelected.
623
00:22:34,590 --> 00:22:36,790
So I think AI is causing a confusion,
624
00:22:37,330 --> 00:22:40,870
but confusion doesn't mean that you're not responsible.
625
00:22:41,550 --> 00:22:43,870
I'll use an analogy with the IRS and
626
00:22:43,870 --> 00:22:44,250
the government.
627
00:22:45,090 --> 00:22:47,530
Ignorance doesn't mean you don't have to pay.
628
00:22:48,530 --> 00:22:50,170
A misunderstanding doesn't mean you don't have to
629
00:22:50,170 --> 00:22:50,370
pay.
630
00:22:51,310 --> 00:22:52,650
You still have to pay.
631
00:22:53,250 --> 00:22:55,110
There might be a misunderstanding, but you still
632
00:22:55,110 --> 00:22:55,570
have to pay.
633
00:22:56,150 --> 00:22:58,310
It's not our fault that you don't understand
634
00:22:58,310 --> 00:23:00,970
our ever-changing million rules.
635
00:23:01,590 --> 00:23:02,450
That's just how we are.
636
00:23:03,410 --> 00:23:04,550
Number seven, guys.
637
00:23:05,370 --> 00:23:07,950
AI companies are warning us.
638
00:23:08,930 --> 00:23:10,670
We may only have months.
639
00:23:12,190 --> 00:23:15,690
AI can help defenders improve cybersecurity, but attackers
640
00:23:15,690 --> 00:23:17,190
can use AI too, guys.
641
00:23:17,590 --> 00:23:21,390
Imagine technology helping criminals identify vulnerabilities, generate
642
00:23:21,390 --> 00:23:26,070
convincing phishing messages, analyze targets, and automate portions
643
00:23:26,070 --> 00:23:26,810
of attacks.
644
00:23:27,170 --> 00:23:32,560
The danger isn't necessarily the AI invents.
645
00:23:33,920 --> 00:23:40,790
Some completely new form of cybercrime and making
646
00:23:40,790 --> 00:23:45,730
existing attacks faster, cheaper, easier to scale could
647
00:23:45,730 --> 00:23:48,870
be a serious enough consequence, right?
648
00:23:49,170 --> 00:23:51,210
And the fact that they can learn from
649
00:23:51,210 --> 00:23:53,250
the data that worked and didn't work.
650
00:23:53,910 --> 00:23:57,670
Organizations should strengthen defenses before these capabilities become
651
00:23:57,670 --> 00:23:58,030
routine.
652
00:23:58,470 --> 00:24:00,510
And I think a lot of places, including
653
00:24:00,510 --> 00:24:02,870
our government, they don't know the answers.
654
00:24:02,990 --> 00:24:03,670
So what are they doing?
655
00:24:03,670 --> 00:24:04,650
They're pushing back.
656
00:24:04,770 --> 00:24:07,070
They're saying, well, let's make it this person's
657
00:24:07,070 --> 00:24:07,470
responsibility.
658
00:24:07,650 --> 00:24:08,510
Let's do that.
659
00:24:08,870 --> 00:24:10,930
But is that really the answer, guys?
660
00:24:10,990 --> 00:24:12,450
Or is it not the answer?
661
00:24:12,530 --> 00:24:14,290
I mean, that's the question that I want
662
00:24:14,290 --> 00:24:15,050
to ask you.
663
00:24:15,290 --> 00:24:17,210
If it's not the question, then how do
664
00:24:17,210 --> 00:24:19,150
we handle this kind of situation?
665
00:24:19,590 --> 00:24:21,430
I think it comes down to something really
666
00:24:21,430 --> 00:24:21,870
important.
667
00:24:21,970 --> 00:24:23,590
And that's this one question.
668
00:24:24,170 --> 00:24:29,030
The question is, AI is a tool.
669
00:24:29,630 --> 00:24:30,470
It's not good.
670
00:24:30,570 --> 00:24:31,510
It's not bad.
671
00:24:31,510 --> 00:24:34,010
It's how we choose to use it that
672
00:24:34,010 --> 00:24:35,690
determines whether it's good or bad.
673
00:24:36,410 --> 00:24:39,650
So the question we have to ask ourselves
674
00:24:39,650 --> 00:24:44,670
is, is AI helping us accomplish the task
675
00:24:44,670 --> 00:24:46,170
better and more efficiently?
676
00:24:46,850 --> 00:24:53,570
And also, is it keeping the human dignity
677
00:24:53,570 --> 00:24:55,670
and respect in play?
678
00:24:55,670 --> 00:24:59,070
Or is it blowing past them by doing
679
00:24:59,070 --> 00:25:03,130
things like not understanding dialects or not understanding
680
00:25:03,130 --> 00:25:06,890
a certain type of communication or even body
681
00:25:06,890 --> 00:25:07,290
language?
682
00:25:07,570 --> 00:25:09,190
It makes mistakes, folks.
683
00:25:09,730 --> 00:25:10,450
AI makes mistakes.
684
00:25:10,510 --> 00:25:12,010
It's always going to make mistakes.
685
00:25:12,730 --> 00:25:13,550
Is it going to get better?
686
00:25:13,710 --> 00:25:13,930
Sure.
687
00:25:15,150 --> 00:25:16,310
Is it going to think the way we
688
00:25:16,310 --> 00:25:16,610
think?
689
00:25:16,750 --> 00:25:17,070
No.
690
00:25:18,290 --> 00:25:21,570
Number eight, your smart home may be watching
691
00:25:21,570 --> 00:25:22,750
more than you realize.
692
00:25:22,750 --> 00:25:25,490
So let's look around a modern home for
693
00:25:25,490 --> 00:25:25,890
a minute, right?
694
00:25:26,330 --> 00:25:27,490
We got smart speakers.
695
00:25:27,810 --> 00:25:34,570
We got cameras, televisions, thermostats, watches, phones, appliances,
696
00:25:35,170 --> 00:25:37,370
even integrated house security systems.
697
00:25:37,790 --> 00:25:41,490
Each device may collect only part of the
698
00:25:41,490 --> 00:25:41,770
picture.
699
00:25:42,250 --> 00:25:45,010
But together, these data points can reveal patterns
700
00:25:45,010 --> 00:25:45,750
about your life.
701
00:25:46,090 --> 00:25:47,770
Let's take Roomba, for example.
702
00:25:48,390 --> 00:25:50,590
There was a merger that got blocked, as
703
00:25:50,590 --> 00:25:51,990
we know, a long time ago with Amazon.
704
00:25:51,990 --> 00:25:54,490
And so these devices that float around your
705
00:25:54,490 --> 00:25:56,790
home now have cameras on them.
706
00:25:57,430 --> 00:25:58,410
They can take pictures.
707
00:25:58,850 --> 00:26:00,030
That data gets sent where?
708
00:26:00,130 --> 00:26:01,030
It's not stored locally.
709
00:26:01,270 --> 00:26:02,770
It's sent to the cloud.
710
00:26:03,170 --> 00:26:04,670
Who has access to that data?
711
00:26:04,730 --> 00:26:05,970
How long is that data there?
712
00:26:06,250 --> 00:26:07,090
It's there indefinitely.
713
00:26:07,970 --> 00:26:09,110
Who has access to it?
714
00:26:09,390 --> 00:26:10,390
Anybody that works for Roomba.
715
00:26:10,770 --> 00:26:15,170
Any third-party company that wants to pay
716
00:26:15,170 --> 00:26:16,350
to have access to it.
717
00:26:17,590 --> 00:26:18,730
So who could access it?
718
00:26:19,890 --> 00:26:22,050
Security companies could use it to try to
719
00:26:22,050 --> 00:26:23,770
convince you on what you need to put
720
00:26:23,770 --> 00:26:24,230
in your home.
721
00:26:25,030 --> 00:26:26,330
Carpet installers could use it.
722
00:26:26,530 --> 00:26:27,750
Now, I don't have a problem with these
723
00:26:27,750 --> 00:26:31,810
companies using it if they've granted you permission,
724
00:26:32,810 --> 00:26:33,030
okay?
725
00:26:33,850 --> 00:26:34,650
Permission-based.
726
00:26:35,010 --> 00:26:36,410
So if I'm coming to get a security
727
00:26:36,410 --> 00:26:37,930
system or I'm coming to get new carpeting,
728
00:26:38,170 --> 00:26:39,050
hey, this is my home.
729
00:26:39,310 --> 00:26:40,310
Oh, do you guys have Roomba?
730
00:26:40,410 --> 00:26:40,910
Yes, I do.
731
00:26:41,170 --> 00:26:41,410
Great.
732
00:26:41,510 --> 00:26:43,390
May we access your Roomba account?
733
00:26:43,510 --> 00:26:44,530
Can you give us your...
734
00:26:44,530 --> 00:26:45,970
Sure, I'll send you a thing.
735
00:26:45,970 --> 00:26:47,670
And then I could send you the link
736
00:26:47,670 --> 00:26:49,450
and you could get permission to access it.
737
00:26:49,610 --> 00:26:50,810
That's how it should be working.
738
00:26:51,090 --> 00:26:53,130
It shouldn't be this nonsense where Roomba and
739
00:26:53,130 --> 00:26:56,490
these companies are just selling your data like
740
00:26:56,490 --> 00:26:57,810
massive wildfires.
741
00:26:57,990 --> 00:26:59,170
That's a big problem.
742
00:26:59,210 --> 00:27:00,170
It's a security nightmare.
743
00:27:01,030 --> 00:27:02,630
So each device, as I said, may collect
744
00:27:02,630 --> 00:27:03,910
only part of the picture.
745
00:27:04,290 --> 00:27:06,270
But together, these data points can reveal patterns
746
00:27:06,270 --> 00:27:08,610
about your life that's pretty personal.
747
00:27:09,770 --> 00:27:10,850
When are you home?
748
00:27:11,390 --> 00:27:12,470
When do you leave?
749
00:27:13,090 --> 00:27:14,370
What devices do you use?
750
00:27:15,090 --> 00:27:16,110
What are your routines?
751
00:27:16,890 --> 00:27:19,770
Smart homes can provide tremendous convenience, but every
752
00:27:19,770 --> 00:27:22,690
connected device creates another reason to understand your
753
00:27:22,690 --> 00:27:24,470
privacy being exploited.
754
00:27:25,110 --> 00:27:27,250
The settings and what information you're sharing.
755
00:27:27,870 --> 00:27:29,350
I mean, even something as simple as having
756
00:27:29,350 --> 00:27:31,930
it on your dishwasher or your washing machine.
757
00:27:32,250 --> 00:27:33,250
People can learn those patterns.
758
00:27:33,310 --> 00:27:34,810
Or even your door opener, right?
759
00:27:35,230 --> 00:27:36,730
Knowing when you go in and out of
760
00:27:36,730 --> 00:27:37,410
your house.
761
00:27:37,690 --> 00:27:39,410
That could be a big thing if that
762
00:27:39,410 --> 00:27:40,050
gets breached.
763
00:27:40,410 --> 00:27:43,130
Somebody has a perfect pattern of when to
764
00:27:43,130 --> 00:27:43,650
rob you.
765
00:27:44,390 --> 00:27:47,130
So we gotta be careful about the information
766
00:27:47,130 --> 00:27:47,670
we're sharing.
767
00:27:47,770 --> 00:27:52,670
And I think convenience should not trump security.
768
00:27:53,310 --> 00:27:54,670
I think for a lot of people, it
769
00:27:54,670 --> 00:27:55,310
is.
770
00:27:55,610 --> 00:27:57,130
That's my real big stand on that.
771
00:27:57,630 --> 00:28:01,190
Number nine, AI is making decisions nobody knows
772
00:28:01,190 --> 00:28:02,610
who is responsible for.
773
00:28:02,930 --> 00:28:07,430
So AI can influence decisions involving employment, insurance,
774
00:28:08,150 --> 00:28:11,810
customer service, security, finance, and many other areas.
775
00:28:11,810 --> 00:28:14,870
But what happens when the decision is wrong?
776
00:28:15,310 --> 00:28:19,790
Saying the, quote unquote, the AI did it.
777
00:28:20,490 --> 00:28:21,790
The AI did it.
778
00:28:21,990 --> 00:28:22,950
Yeah, so what?
779
00:28:23,750 --> 00:28:26,370
It cannot become an acceptable way for organizations
780
00:28:26,370 --> 00:28:27,610
to avoid responsibility.
781
00:28:27,950 --> 00:28:29,330
Well, AI did it, so we're not responsible.
782
00:28:29,870 --> 00:28:33,370
No, if a business deploys automated decision-making,
783
00:28:33,870 --> 00:28:36,190
there should still be human accountability.
784
00:28:37,110 --> 00:28:39,610
People need ways to understand important decisions.
785
00:28:40,890 --> 00:28:44,770
Challenge mistakes and reach someone capable of correcting
786
00:28:44,770 --> 00:28:45,790
them.
787
00:28:46,570 --> 00:28:49,570
Automation should improve responsibility, not erase it.
788
00:28:50,190 --> 00:28:53,530
If convenience is going to, let's say, wipe
789
00:28:53,530 --> 00:28:56,370
out our security, then I think we've gotta
790
00:28:56,370 --> 00:28:59,710
think twice about what conveniences we really want,
791
00:29:00,270 --> 00:29:00,490
right?
792
00:29:00,790 --> 00:29:02,870
I know that sounds crazy, but you have
793
00:29:02,870 --> 00:29:06,310
to understand that the world right now is
794
00:29:06,310 --> 00:29:08,290
paying a lot of money for data.
795
00:29:09,610 --> 00:29:12,070
And whether you're a business or whether you're
796
00:29:12,070 --> 00:29:16,050
a homeowner, our data is so vital to
797
00:29:16,050 --> 00:29:16,390
us.
798
00:29:17,070 --> 00:29:19,590
I tell businesses all the time when I
799
00:29:19,590 --> 00:29:22,570
talk about BCDR, Business Continued Disaster Recovery Solutions,
800
00:29:23,590 --> 00:29:27,250
if you lost your data, where would you
801
00:29:27,250 --> 00:29:27,490
be?
802
00:29:28,250 --> 00:29:34,130
And they're like, uh, uh, like out of
803
00:29:34,130 --> 00:29:34,530
business.
804
00:29:35,070 --> 00:29:37,410
Out of business or like pretty much out
805
00:29:37,410 --> 00:29:37,710
of business.
806
00:29:37,710 --> 00:29:39,410
We'd have to like thumb through everything.
807
00:29:39,490 --> 00:29:40,570
We wouldn't know who to call.
808
00:29:40,650 --> 00:29:41,190
We wouldn't know anything.
809
00:29:41,230 --> 00:29:43,370
We'd have to wait and hope people respond
810
00:29:43,370 --> 00:29:43,950
to us.
811
00:29:45,690 --> 00:29:46,790
That's a serious problem.
812
00:29:47,330 --> 00:29:50,510
Number 10, the hidden cost of AI, boom,
813
00:29:50,710 --> 00:29:51,810
nobody talks about.
814
00:29:52,310 --> 00:29:55,370
AI may appear to be software, but behind
815
00:29:55,370 --> 00:30:00,050
the software is expensive physical infrastructure, okay?
816
00:30:00,450 --> 00:30:02,890
And not just one, multiple infrastructures.
817
00:30:03,730 --> 00:30:05,370
Servers have to be manufactured.
818
00:30:05,950 --> 00:30:09,330
Data centers have to be built, engineered.
819
00:30:10,050 --> 00:30:11,850
Electricity has to be generated.
820
00:30:12,150 --> 00:30:16,150
Equipment has to be cooled, connected, maintained, and
821
00:30:16,150 --> 00:30:17,930
eventually, guys, replaced.
822
00:30:18,410 --> 00:30:21,090
So this means the AI boom isn't only
823
00:30:21,090 --> 00:30:22,810
a software story, right?
824
00:30:22,870 --> 00:30:25,370
You've all found that out when we dealt
825
00:30:25,370 --> 00:30:27,530
with, you know, going from any Windows system
826
00:30:27,530 --> 00:30:28,250
to another Windows system.
827
00:30:28,630 --> 00:30:30,370
Microsoft decides, well, you know, you need to
828
00:30:30,370 --> 00:30:32,690
have this new processor and this, do that.
829
00:30:32,690 --> 00:30:35,210
And they do it because they also sell
830
00:30:35,210 --> 00:30:35,550
computers.
831
00:30:35,650 --> 00:30:36,930
They want to get you to buy new
832
00:30:36,930 --> 00:30:38,490
computers, right?
833
00:30:39,070 --> 00:30:41,910
So this means, again, the AI boom isn't
834
00:30:41,910 --> 00:30:43,350
only a software story.
835
00:30:43,990 --> 00:30:45,110
It's an energy story.
836
00:30:45,410 --> 00:30:46,630
It's an infrastructure story.
837
00:30:46,770 --> 00:30:48,530
It's an economic story.
838
00:30:48,950 --> 00:30:52,370
And increasingly, it's a community planning story.
839
00:30:53,130 --> 00:30:57,550
Every time AI demand grows, something in the
840
00:30:57,550 --> 00:30:59,710
physical world has to support that growth.
841
00:31:00,950 --> 00:31:02,810
And we don't think about that.
842
00:31:02,870 --> 00:31:05,330
We don't think about the cost of what
843
00:31:05,330 --> 00:31:06,610
this query is going to mean to us.
844
00:31:06,610 --> 00:31:07,750
We don't think about it, right?
845
00:31:08,850 --> 00:31:10,670
I think those are concerns that a lot
846
00:31:10,670 --> 00:31:14,150
of people have, but they don't realize what
847
00:31:14,150 --> 00:31:14,850
it means.
848
00:31:15,850 --> 00:31:19,710
And sometimes, when people actually wake up to
849
00:31:19,710 --> 00:31:23,010
what this means, it's too late, or it's
850
00:31:23,010 --> 00:31:25,490
already costing the money that they didn't want
851
00:31:25,490 --> 00:31:25,910
to spend.
852
00:31:26,510 --> 00:31:29,310
So why not take the time now, be
853
00:31:29,310 --> 00:31:33,950
proactive, and understand what AI is about, right?
854
00:31:34,490 --> 00:31:36,510
When you put a new swimming pool, and
855
00:31:36,510 --> 00:31:37,570
let's just use this as an example.
856
00:31:38,270 --> 00:31:40,830
First thing you want to do is you
857
00:31:40,830 --> 00:31:44,490
want to figure out the location you want
858
00:31:44,490 --> 00:31:45,530
to put the swimming pool, right?
859
00:31:47,310 --> 00:31:48,270
You measure it off.
860
00:31:48,330 --> 00:31:49,350
You figure out how much room do you
861
00:31:49,350 --> 00:31:50,310
have, okay?
862
00:31:50,310 --> 00:31:52,270
You decide, are you going to keep the
863
00:31:52,270 --> 00:31:53,350
property that way?
864
00:31:53,790 --> 00:31:55,130
Are you going to build a deck?
865
00:31:55,130 --> 00:31:56,430
Are you going to put it right in
866
00:31:56,430 --> 00:31:56,790
the ground?
867
00:31:56,850 --> 00:31:59,070
Are you going to put it in the
868
00:31:59,070 --> 00:32:00,530
deck so it's half in the ground and
869
00:32:00,530 --> 00:32:01,730
half out, depending on how you're doing your
870
00:32:01,730 --> 00:32:02,270
deck, right?
871
00:32:02,350 --> 00:32:03,150
Put lattice around it.
872
00:32:03,310 --> 00:32:04,350
How are you doing it?
873
00:32:04,970 --> 00:32:06,790
And then after you've done that and you've
874
00:32:06,790 --> 00:32:07,870
figured that out, now you're going to go
875
00:32:07,870 --> 00:32:08,390
to the store.
876
00:32:09,290 --> 00:32:10,550
You've got your size, you've got everything.
877
00:32:10,870 --> 00:32:12,530
And now you're going to say to them,
878
00:32:12,690 --> 00:32:13,790
you know, I want this pool.
879
00:32:14,330 --> 00:32:16,970
Well, do you want a vermiculite pool with
880
00:32:16,970 --> 00:32:17,430
a liner?
881
00:32:17,590 --> 00:32:18,630
Do you want a concrete pool?
882
00:32:18,810 --> 00:32:22,810
And depending on the geographic location that you're
883
00:32:22,810 --> 00:32:27,410
in, weather, climate, et cetera, will dictate what
884
00:32:27,410 --> 00:32:28,510
type of pool you need.
885
00:32:28,750 --> 00:32:30,670
It'll also dictate what type of filter you
886
00:32:30,670 --> 00:32:32,490
need, whether you're going to use, like if
887
00:32:32,490 --> 00:32:33,690
you're up in the North where there's a
888
00:32:33,690 --> 00:32:37,790
lot of trees, you'll use something called, you
889
00:32:37,790 --> 00:32:40,810
basically have a filter that's able to handle
890
00:32:40,810 --> 00:32:43,950
more of the weeds and things like that.
891
00:32:43,990 --> 00:32:46,550
So things like diatomaceous earth.
892
00:32:46,750 --> 00:32:48,430
If you're in an area where you don't
893
00:32:48,430 --> 00:32:50,550
have that, it's lighter, you can get away
894
00:32:50,550 --> 00:32:54,570
with something like a cartridge filter.
895
00:32:54,830 --> 00:32:55,970
Some areas you can get away with a
896
00:32:55,970 --> 00:32:56,590
sand filter.
897
00:32:56,690 --> 00:32:57,830
It depends on what you're doing.
898
00:32:58,010 --> 00:32:59,190
Diatomaceous is one of the most popular.
899
00:32:59,510 --> 00:33:01,390
In Florida, they use cartridge filters a lot.
900
00:33:02,350 --> 00:33:03,950
So you got to think about that.
901
00:33:04,510 --> 00:33:05,650
So a lot of times you may not
902
00:33:05,650 --> 00:33:07,670
know that, and the sales people are going
903
00:33:07,670 --> 00:33:08,630
to have to educate you.
904
00:33:08,890 --> 00:33:10,670
And then they're going to explain, well, you
905
00:33:10,670 --> 00:33:12,850
know, to do a 12 by 24 or
906
00:33:12,850 --> 00:33:15,750
24 by 72 foot pool with eight foot
907
00:33:15,750 --> 00:33:18,450
depth, we're also going to have to drill
908
00:33:18,450 --> 00:33:22,110
well points in because your property is actually,
909
00:33:23,030 --> 00:33:25,370
you know, there is actually a water table
910
00:33:25,370 --> 00:33:26,490
on your property we found.
911
00:33:26,850 --> 00:33:28,010
And so if you want to go deeper
912
00:33:28,010 --> 00:33:30,410
than six feet, it's going to be $3
913
00:33:30,410 --> 00:33:32,890
,000 a well point.
914
00:33:33,250 --> 00:33:33,470
Okay.
915
00:33:34,530 --> 00:33:36,530
And a well point, let's just say it's
916
00:33:36,530 --> 00:33:38,270
$3,000 a well point, but you're going
917
00:33:38,270 --> 00:33:39,510
to have to have several of them.
918
00:33:39,810 --> 00:33:42,830
So when I say $3,000, every point
919
00:33:42,830 --> 00:33:44,170
you go down, so let's say you're going
920
00:33:44,170 --> 00:33:45,270
to have to go down, you're at six
921
00:33:45,270 --> 00:33:45,770
feet, right?
922
00:33:46,170 --> 00:33:47,230
So you're six feet.
923
00:33:48,390 --> 00:33:50,630
It might be something like $3,000 per
924
00:33:50,630 --> 00:33:51,150
well point.
925
00:33:52,190 --> 00:33:54,170
And then it might be $1,000 per
926
00:33:54,170 --> 00:33:54,930
foot you go down.
927
00:33:55,010 --> 00:33:58,410
So let's say you need six well points
928
00:33:58,410 --> 00:34:00,570
to take it down quickly, right?
929
00:34:00,830 --> 00:34:01,670
Time is money.
930
00:34:02,210 --> 00:34:04,130
And then let's say you put the six
931
00:34:04,130 --> 00:34:04,690
or the four in.
932
00:34:05,010 --> 00:34:07,230
Now you have to figure out you're able
933
00:34:07,230 --> 00:34:08,489
to six, but you want to go to
934
00:34:08,489 --> 00:34:09,409
have a 10 foot pool.
935
00:34:09,610 --> 00:34:11,370
So seven, eight, nine, 10.
936
00:34:11,630 --> 00:34:13,870
So now you are, let's say you are
937
00:34:13,870 --> 00:34:17,030
three times six, you're 18,000, right?
938
00:34:17,389 --> 00:34:21,630
So you're 19, 20, 21, 22,000 just
939
00:34:21,630 --> 00:34:22,870
to get your 10 foot pool.
940
00:34:25,050 --> 00:34:27,330
So you have to understand your resources, right?
941
00:34:27,429 --> 00:34:28,730
You have to understand what things are going
942
00:34:28,730 --> 00:34:29,489
to cost.
943
00:34:30,110 --> 00:34:31,929
You have to plan timeline.
944
00:34:32,630 --> 00:34:34,070
You know, what's going to happen to do
945
00:34:34,070 --> 00:34:34,290
this?
946
00:34:34,370 --> 00:34:35,870
Well, we have to take the fence down.
947
00:34:36,090 --> 00:34:37,550
How is this going to be handled?
948
00:34:38,989 --> 00:34:40,310
And you want to kind of know the
949
00:34:40,310 --> 00:34:42,550
flow, you know, if they've done that and
950
00:34:42,550 --> 00:34:43,830
they've got the whole dug and they've done
951
00:34:43,830 --> 00:34:44,489
the well points.
952
00:34:44,489 --> 00:34:45,850
And the next thing they're going to do
953
00:34:45,850 --> 00:34:48,830
is they're going to, they're going to put
954
00:34:48,830 --> 00:34:49,650
the liner in.
955
00:34:49,909 --> 00:34:50,929
They're going to, or they're going to run
956
00:34:50,929 --> 00:34:52,130
the pipes, right?
957
00:34:52,750 --> 00:34:53,870
Are you going to put a heater in?
958
00:34:53,889 --> 00:34:56,270
So these are all questions that you ask.
959
00:34:56,290 --> 00:34:57,650
So the point is you don't just go
960
00:34:57,650 --> 00:34:58,570
and say, hey, I want to throw a
961
00:34:58,570 --> 00:34:59,850
pool in there tomorrow and just throw it
962
00:34:59,850 --> 00:34:59,950
in.
963
00:35:00,250 --> 00:35:01,070
There's questions.
964
00:35:01,370 --> 00:35:02,310
You've got to pick your design.
965
00:35:02,430 --> 00:35:03,390
Like there's lots of things.
966
00:35:04,030 --> 00:35:06,270
The data center, you've got to pick out
967
00:35:06,270 --> 00:35:07,450
how things be done.
968
00:35:07,490 --> 00:35:08,930
How's the internal plumbing going to be done?
969
00:35:08,990 --> 00:35:10,030
Like the routing going to be done?
970
00:35:10,270 --> 00:35:12,110
What kind of power requirements are needed?
971
00:35:12,670 --> 00:35:14,050
Just let's go in very basic.
972
00:35:14,050 --> 00:35:16,250
Let's just say, how much rack space do
973
00:35:16,250 --> 00:35:16,670
I need?
974
00:35:17,490 --> 00:35:19,030
And based on that, we have to figure
975
00:35:19,030 --> 00:35:21,410
out what type of square footage we need
976
00:35:21,410 --> 00:35:23,730
to build the data center, right?
977
00:35:23,770 --> 00:35:25,310
So we need to know those kinds of
978
00:35:25,310 --> 00:35:25,650
things.
979
00:35:26,670 --> 00:35:30,650
What kind of, let's say, pipe diameter do
980
00:35:30,650 --> 00:35:33,370
we need for the, you know, for the
981
00:35:33,370 --> 00:35:34,630
cooling system, right?
982
00:35:35,870 --> 00:35:38,710
What kind of power lines do we need?
983
00:35:38,970 --> 00:35:41,030
Do we need backup like generator?
984
00:35:41,030 --> 00:35:44,110
And so the generator, maybe in our area,
985
00:35:44,190 --> 00:35:48,110
let's say there's an option to do gas.
986
00:35:48,370 --> 00:35:50,350
But let's say we also want to make
987
00:35:50,350 --> 00:35:52,050
sure if the gas goes out, we have
988
00:35:52,050 --> 00:35:52,790
another backup.
989
00:35:52,910 --> 00:35:54,430
So we could also back up the generator
990
00:35:54,430 --> 00:35:57,530
to be, it could be gas or diesel.
991
00:35:57,750 --> 00:35:58,810
We could, you know, we could have something
992
00:35:58,810 --> 00:35:59,950
that could be very expensive because you'd have
993
00:35:59,950 --> 00:36:02,270
to two different types of engines to run
994
00:36:02,270 --> 00:36:04,710
that because you can't use the same engine
995
00:36:04,710 --> 00:36:05,970
for gas or diesel.
996
00:36:06,090 --> 00:36:08,930
You'd have to have either a two-part
997
00:36:08,930 --> 00:36:10,670
generator or you'd have the different generators.
998
00:36:10,670 --> 00:36:11,970
So that's something to think about.
999
00:36:12,530 --> 00:36:14,630
And then are you using solar, right?
1000
00:36:14,690 --> 00:36:16,070
So there's all these questions.
1001
00:36:16,650 --> 00:36:18,870
How does this impact the environment?
1002
00:36:20,330 --> 00:36:23,150
The trucks coming in and out to build
1003
00:36:23,150 --> 00:36:23,610
this.
1004
00:36:24,230 --> 00:36:25,850
The pollution of the land.
1005
00:36:26,050 --> 00:36:27,610
I'll talk about one right here in our
1006
00:36:27,610 --> 00:36:28,130
own town.
1007
00:36:28,670 --> 00:36:32,170
So there's a building, basically now it was
1008
00:36:32,170 --> 00:36:32,630
sold.
1009
00:36:33,070 --> 00:36:37,450
But the building originally was basically called Express
1010
00:36:37,450 --> 00:36:38,030
Scripts.
1011
00:36:38,330 --> 00:36:40,310
And then they were sold to another company
1012
00:36:40,310 --> 00:36:41,110
and then to Cigna Healthcare.
1013
00:36:41,250 --> 00:36:42,530
And then they sold to this builder.
1014
00:36:43,230 --> 00:36:45,490
And the builder's now putting homes up.
1015
00:36:45,930 --> 00:36:50,030
But the amount of disruption they're causing, okay?
1016
00:36:51,190 --> 00:36:54,370
The dirt and the debris and also the
1017
00:36:54,370 --> 00:36:57,130
fact that they have to pull a lot
1018
00:36:57,130 --> 00:37:00,950
of, let's say, things like carcinogenic things out
1019
00:37:00,950 --> 00:37:01,690
of the plant.
1020
00:37:01,990 --> 00:37:05,310
They have to pull out hard equipment that
1021
00:37:05,310 --> 00:37:06,470
was in labs and stuff like that.
1022
00:37:06,510 --> 00:37:08,270
They can't just knock the building down, right?
1023
00:37:09,010 --> 00:37:10,790
So there's asbestos in the building, a lot
1024
00:37:10,790 --> 00:37:11,170
of things like that.
1025
00:37:11,190 --> 00:37:12,950
So there's a lot of potential things.
1026
00:37:13,030 --> 00:37:17,270
So now when you build something new and
1027
00:37:17,270 --> 00:37:22,750
you increase its usage, let's say limit, you
1028
00:37:22,750 --> 00:37:25,330
have to build up your EMS, emergency medical
1029
00:37:25,330 --> 00:37:27,310
services, your police, fire, right?
1030
00:37:28,050 --> 00:37:29,570
And the town's gonna be like, you have
1031
00:37:29,570 --> 00:37:30,950
to get more taxes, but this is all
1032
00:37:30,950 --> 00:37:31,730
gonna be planned.
1033
00:37:31,990 --> 00:37:33,350
So you don't just do this overnight.
1034
00:37:33,630 --> 00:37:34,590
That's the most important thing I wanna tell
1035
00:37:34,590 --> 00:37:34,690
you.
1036
00:37:34,710 --> 00:37:36,710
So building a data center, you don't just
1037
00:37:36,710 --> 00:37:37,350
do it overnight.
1038
00:37:38,270 --> 00:37:39,910
And if you think you do, it's gonna
1039
00:37:39,910 --> 00:37:42,790
cost you so much more money, all because
1040
00:37:42,790 --> 00:37:43,790
you didn't properly plan.
1041
00:37:43,890 --> 00:37:45,310
That's probably one of the most important things
1042
00:37:45,310 --> 00:37:45,930
I wanna share with you.
1043
00:37:46,410 --> 00:37:49,090
Number 11, guys, are robots actually ready to
1044
00:37:49,090 --> 00:37:50,430
replace human workers?
1045
00:37:51,370 --> 00:37:52,550
That's a question a lot of people have
1046
00:37:52,550 --> 00:37:52,870
been asking.
1047
00:37:53,550 --> 00:37:59,690
We've heard predictions about robots replacing workers for
1048
00:37:59,690 --> 00:37:59,950
years.
1049
00:38:00,330 --> 00:38:03,290
Some jobs and tasks absolutely can be automated.
1050
00:38:04,030 --> 00:38:06,470
Robots are particularly effective when work is repetitive,
1051
00:38:06,690 --> 00:38:08,010
predictable, measurable, and structured.
1052
00:38:08,010 --> 00:38:12,110
Also when there's a danger to humans.
1053
00:38:13,250 --> 00:38:17,570
But humans remain remarkably capable when situations require
1054
00:38:17,570 --> 00:38:22,530
judgment, creativity, communication, adaptability, empathy, or dealing with
1055
00:38:22,530 --> 00:38:24,050
unpredictable environments.
1056
00:38:24,570 --> 00:38:27,130
The future may not simply be robots replacing
1057
00:38:27,130 --> 00:38:27,790
humans.
1058
00:38:29,330 --> 00:38:31,890
In many industries, it may be humans using
1059
00:38:31,890 --> 00:38:33,690
machines to accomplish more.
1060
00:38:34,310 --> 00:38:36,990
The smartest question may be which human abilities
1061
00:38:36,990 --> 00:38:41,030
become more valuable as automation grows and improves
1062
00:38:41,030 --> 00:38:41,690
and evolves.
1063
00:38:42,410 --> 00:38:43,970
So I think these are questions that we've
1064
00:38:43,970 --> 00:38:45,050
gotta ask ourselves.
1065
00:38:45,810 --> 00:38:47,930
These are questions that now that we're moving
1066
00:38:47,930 --> 00:38:50,590
into a very fast AI error, we've gotta
1067
00:38:50,590 --> 00:38:53,810
make sure that we're using AI in a
1068
00:38:53,810 --> 00:38:57,610
proper way, and it's not becoming this control
1069
00:38:57,610 --> 00:39:00,490
consortium that power companies are using.
1070
00:39:00,990 --> 00:39:03,370
And power, I don't mean electrical companies.
1071
00:39:03,750 --> 00:39:05,990
I mean power that they're getting control over.
1072
00:39:06,690 --> 00:39:09,490
Some of the big tech giants, number 12.
1073
00:39:10,430 --> 00:39:12,450
The next cyber tech may not need a
1074
00:39:12,450 --> 00:39:13,450
human hacker, guys.
1075
00:39:13,810 --> 00:39:15,490
I don't know if you know what I
1076
00:39:15,490 --> 00:39:19,790
mean by that, but that's a very serious
1077
00:39:19,790 --> 00:39:20,270
problem.
1078
00:39:20,730 --> 00:39:22,970
They now can use AI to do that,
1079
00:39:23,070 --> 00:39:23,270
right?
1080
00:39:23,710 --> 00:39:26,630
That's a very, very serious problem.
1081
00:39:26,650 --> 00:39:28,650
I mean, really, really serious.
1082
00:39:29,090 --> 00:39:31,630
Cyber crime has traditionally required people to perform
1083
00:39:31,630 --> 00:39:32,810
many steps manually.
1084
00:39:33,590 --> 00:39:36,250
AI, guys, unfortunately could change that.
1085
00:39:36,650 --> 00:39:39,430
An automated system could potentially scan for vulnerabilities,
1086
00:39:40,170 --> 00:39:44,750
customize social engineering attempts, analyze responses, and operate
1087
00:39:44,750 --> 00:39:47,650
against enormous numbers of targets.
1088
00:39:47,910 --> 00:39:50,590
It could even figure out what's gonna be
1089
00:39:51,090 --> 00:39:53,110
the least likely way to get through its
1090
00:39:53,110 --> 00:39:56,190
social engineering and mitigate that out of the
1091
00:39:56,190 --> 00:39:56,690
attack.
1092
00:39:57,430 --> 00:40:00,790
See, this changes the scale of the threat
1093
00:40:00,790 --> 00:40:01,410
now, guys.
1094
00:40:01,410 --> 00:40:04,850
Businesses need, well, they need a lot, but
1095
00:40:04,850 --> 00:40:07,570
they need fundamentals that work even when attackers
1096
00:40:07,570 --> 00:40:08,550
become faster.
1097
00:40:09,190 --> 00:40:13,110
Strong authentication, patching, monitoring, employee education, reliable
1098
00:40:13,110 --> 00:40:13,670
backups.
1099
00:40:13,990 --> 00:40:16,690
As I said, BCDR, Business Continued Disaster Recovery,
1100
00:40:17,130 --> 00:40:20,030
which Business Continued Disaster Recovery is a step
1101
00:40:20,030 --> 00:40:23,630
beyond just backups because BCDR allows you things
1102
00:40:23,630 --> 00:40:27,390
like spin up virtual machines in minutes so
1103
00:40:27,390 --> 00:40:30,150
that you can use those temporarily until the
1104
00:40:30,150 --> 00:40:33,130
regular resource servers are back up online and
1105
00:40:33,130 --> 00:40:33,850
they're fixed.
1106
00:40:34,370 --> 00:40:36,430
So strong authentication, as I said, the patching,
1107
00:40:36,530 --> 00:40:39,930
monitoring, employee education, reliable backups, recovery planning, and
1108
00:40:39,930 --> 00:40:42,610
layered security still matter, guys.
1109
00:40:43,190 --> 00:40:48,330
Sometimes the fundamentals become more important when technology
1110
00:40:48,330 --> 00:40:49,170
changes.
1111
00:40:49,910 --> 00:40:51,630
But a lot of people are still treating
1112
00:40:51,630 --> 00:40:54,790
technology like it was in the 1990s.
1113
00:40:55,710 --> 00:40:59,690
Number 13, we gave technology more control than
1114
00:40:59,690 --> 00:41:00,410
we actually realized.
1115
00:41:00,750 --> 00:41:03,890
Think about how many everyday decisions technology already
1116
00:41:03,890 --> 00:41:04,370
influences.
1117
00:41:04,990 --> 00:41:06,050
What route should you drive?
1118
00:41:06,610 --> 00:41:07,970
What video should you watch?
1119
00:41:08,590 --> 00:41:09,570
What should you buy?
1120
00:41:10,190 --> 00:41:12,110
Which message belongs in spam?
1121
00:41:13,230 --> 00:41:15,450
What news should appear on your screen?
1122
00:41:16,230 --> 00:41:17,890
Which person should you follow?
1123
00:41:19,270 --> 00:41:22,170
None of these changes happened overnight.
1124
00:41:22,890 --> 00:41:26,630
We gradually traded small decisions for convenience.
1125
00:41:26,690 --> 00:41:28,890
And this goes back to my whole consensus
1126
00:41:28,890 --> 00:41:34,370
that if we're giving up security or privacy
1127
00:41:34,370 --> 00:41:36,930
to have convenience, that's a big problem.
1128
00:41:37,430 --> 00:41:39,970
Use technology as a tool.
1129
00:41:41,070 --> 00:41:46,470
Don't automatically allow the tool to become the
1130
00:41:46,470 --> 00:41:47,110
decision maker.
1131
00:41:47,670 --> 00:41:49,170
And my fear is a lot of people
1132
00:41:49,170 --> 00:41:50,450
are doing this now right now, guys.
1133
00:41:50,670 --> 00:41:53,150
They're doing it because it's so easy and
1134
00:41:53,150 --> 00:41:54,750
vendors are making it like this, you know,
1135
00:41:54,830 --> 00:41:56,330
one click, one that, one that.
1136
00:41:56,330 --> 00:41:59,530
And this is causing problems for so many
1137
00:41:59,530 --> 00:42:01,470
people, right?
1138
00:42:01,750 --> 00:42:06,990
So many people that I feel, it's just,
1139
00:42:07,130 --> 00:42:09,590
it's mind boggling, okay?
1140
00:42:13,000 --> 00:42:15,100
This is a big problem, guys.
1141
00:42:15,640 --> 00:42:17,420
And this is not going away.
1142
00:42:18,580 --> 00:42:20,400
The way we get it to go away
1143
00:42:20,400 --> 00:42:23,600
is we start becoming more mindful and considerate
1144
00:42:23,600 --> 00:42:26,540
citizens and business owners, right?
1145
00:42:26,800 --> 00:42:27,860
I've said this before.
1146
00:42:27,860 --> 00:42:31,420
Just because we can doesn't mean we should.
1147
00:42:31,520 --> 00:42:32,120
Let me say that again.
1148
00:42:32,480 --> 00:42:34,940
Just because we can doesn't mean we should.
1149
00:42:35,500 --> 00:42:39,200
The technology you trust could become your biggest
1150
00:42:39,200 --> 00:42:39,620
risk.
1151
00:42:41,040 --> 00:42:44,060
Number 14, the technology most likely to create
1152
00:42:44,060 --> 00:42:46,880
a problem isn't necessarily something unfamiliar to you.
1153
00:42:47,240 --> 00:42:48,380
I don't know if you're aware of that.
1154
00:42:49,220 --> 00:42:52,780
That's a huge, huge thing, guys.
1155
00:42:53,600 --> 00:42:57,300
So huge that many people like don't realize
1156
00:42:57,300 --> 00:42:59,360
it's the common things that can cause the
1157
00:42:59,360 --> 00:43:00,000
problem, right?
1158
00:43:01,780 --> 00:43:04,040
It could be something you trust every day.
1159
00:43:04,620 --> 00:43:05,520
It could be your phone.
1160
00:43:05,980 --> 00:43:06,860
It could be your computer.
1161
00:43:07,220 --> 00:43:08,100
It could be your email.
1162
00:43:08,240 --> 00:43:09,160
It could be your cloud account.
1163
00:43:09,260 --> 00:43:10,420
It could be your smart home.
1164
00:43:10,940 --> 00:43:12,300
It could be your AI assistant.
1165
00:43:12,920 --> 00:43:16,220
The longer something works reliably, the easier it
1166
00:43:16,220 --> 00:43:18,560
becomes to stop thinking about what happens if
1167
00:43:18,560 --> 00:43:23,380
it fails, becomes compromised, changes ownership, or starts
1168
00:43:23,380 --> 00:43:24,580
handling information differently.
1169
00:43:24,860 --> 00:43:26,560
So I think when we use technology, we
1170
00:43:26,560 --> 00:43:29,100
have to always realize that we have to
1171
00:43:29,100 --> 00:43:29,880
do threat assessments.
1172
00:43:30,180 --> 00:43:32,040
We have to make sure that what we're
1173
00:43:32,040 --> 00:43:35,440
using is still under the rules we expect.
1174
00:43:36,160 --> 00:43:39,060
And if it's not, then we have to
1175
00:43:39,060 --> 00:43:40,260
make a change.
1176
00:43:40,820 --> 00:43:44,200
We have to strengthen a security procedure, add
1177
00:43:44,200 --> 00:43:47,460
an SOP, a standard operating procedure, add a
1178
00:43:47,460 --> 00:43:52,520
rule to a firewall, change a validation, right?
1179
00:43:53,420 --> 00:43:55,800
Trust shouldn't mean blindness.
1180
00:43:56,820 --> 00:43:57,220
Okay.
1181
00:43:58,220 --> 00:44:01,360
And that brings us back to today's main
1182
00:44:01,360 --> 00:44:01,880
question.
1183
00:44:02,720 --> 00:44:04,180
What is today's main question?
1184
00:44:04,940 --> 00:44:08,900
Is technology moving too fast?
1185
00:44:10,240 --> 00:44:14,040
I don't think technology itself is the enemy.
1186
00:44:14,500 --> 00:44:16,260
Been an engineer for a long time.
1187
00:44:16,680 --> 00:44:20,240
I believe technology can solve extraordinary problems and
1188
00:44:20,240 --> 00:44:24,220
challenges, increase productivity, connect people, improve safety, and
1189
00:44:24,220 --> 00:44:28,940
create opportunities that previous generations could barely imagine.
1190
00:44:29,840 --> 00:44:33,020
But ladies and gentlemen, capability needs responsibility.
1191
00:44:34,060 --> 00:44:37,620
You see, when AI becomes more autonomous, okay,
1192
00:44:38,140 --> 00:44:40,120
accountability has to keep pace.
1193
00:44:40,880 --> 00:44:44,440
When devices collect more information, privacy protections have
1194
00:44:44,440 --> 00:44:45,100
to keep pace.
1195
00:44:45,720 --> 00:44:48,100
Things like the safety sticks we talked about
1196
00:44:48,740 --> 00:44:52,620
by the municipal parking company, things like the
1197
00:44:52,620 --> 00:44:55,000
Flux Safety Network, right?
1198
00:44:55,500 --> 00:44:57,400
Things like even your car.
1199
00:44:58,900 --> 00:45:00,860
A lot of these companies ask you to
1200
00:45:00,860 --> 00:45:03,160
put all your information into the app.
1201
00:45:03,680 --> 00:45:04,120
Why?
1202
00:45:05,320 --> 00:45:06,660
What if they get breached?
1203
00:45:08,080 --> 00:45:10,040
So I can click one button and make
1204
00:45:10,040 --> 00:45:11,120
a schedule for my car?
1205
00:45:11,640 --> 00:45:12,280
I'm not that lazy.
1206
00:45:12,400 --> 00:45:13,380
I can call and make an appointment.
1207
00:45:13,960 --> 00:45:16,200
So I think we've got to look at
1208
00:45:16,200 --> 00:45:18,420
these trade-offs, look at things that might
1209
00:45:18,420 --> 00:45:20,180
take us a little bit longer, but actually
1210
00:45:20,180 --> 00:45:22,840
keep ourself more protected.
1211
00:45:23,780 --> 00:45:25,920
So as I said, when devices collect more
1212
00:45:25,920 --> 00:45:29,780
information, privacy protections have to keep pace.
1213
00:45:30,120 --> 00:45:32,920
Not should, must keep pace.
1214
00:45:33,380 --> 00:45:36,000
When cyber attacks become more sophisticated, security has
1215
00:45:36,000 --> 00:45:37,640
to, again, keep pace.
1216
00:45:38,500 --> 00:45:42,540
Security has to basically keep up with the
1217
00:45:42,540 --> 00:45:42,900
standard.
1218
00:45:43,940 --> 00:45:47,980
When AI consumes more resources, infrastructure planning has
1219
00:45:47,980 --> 00:45:49,140
to keep pace.
1220
00:45:50,440 --> 00:45:52,600
Not should, must.
1221
00:45:53,840 --> 00:45:58,220
When robots perform more work, people and businesses
1222
00:45:58,220 --> 00:46:01,300
need to understand where humans still provide unique
1223
00:46:01,300 --> 00:46:01,860
value.
1224
00:46:02,500 --> 00:46:05,440
I think that's an important piece today is
1225
00:46:05,440 --> 00:46:07,380
humans will always have value.
1226
00:46:08,240 --> 00:46:09,580
But I know a lot of times like,
1227
00:46:09,660 --> 00:46:10,740
oh, well, you know, John, I'm going to
1228
00:46:10,740 --> 00:46:11,860
use AI for this.
1229
00:46:13,480 --> 00:46:15,960
I think that's a big, big problem.
1230
00:46:16,420 --> 00:46:18,100
If we think AI is the solution to
1231
00:46:18,100 --> 00:46:19,980
everything, that's a problem for us.
1232
00:46:20,280 --> 00:46:21,540
A very, very big problem.
1233
00:46:21,600 --> 00:46:24,000
We have to realize that our brain needs
1234
00:46:24,000 --> 00:46:26,460
to be used, okay, not put in dormancy,
1235
00:46:27,140 --> 00:46:27,320
okay?
1236
00:46:27,780 --> 00:46:31,460
And when technology becomes more convenient, we have
1237
00:46:31,460 --> 00:46:34,860
to resist becoming less curious about how it
1238
00:46:34,860 --> 00:46:35,020
works.
1239
00:46:35,080 --> 00:46:36,840
We always need to ask the question about
1240
00:46:36,840 --> 00:46:37,920
curiosity.
1241
00:46:39,060 --> 00:46:44,300
Curiosity will keep us in a space that
1242
00:46:44,300 --> 00:46:45,900
allows us to choose.
1243
00:46:46,400 --> 00:46:47,860
If we say, oh, I don't really care
1244
00:46:47,860 --> 00:46:49,560
how it works, whatever's under the hood works
1245
00:46:49,560 --> 00:46:50,180
like that, right?
1246
00:46:50,660 --> 00:46:53,280
Being curious about, well, how is that grabbing
1247
00:46:53,280 --> 00:46:53,940
my data?
1248
00:46:54,420 --> 00:46:57,760
How is EasyPass using my data?
1249
00:46:57,920 --> 00:46:59,220
I mean, I'm just being honest, right?
1250
00:46:59,400 --> 00:47:01,060
So let's talk about that for a moment.
1251
00:47:02,020 --> 00:47:06,480
The vulnerabilities of EasyPass.
1252
00:47:07,140 --> 00:47:12,720
Let's go down that monkey path, if you
1253
00:47:12,720 --> 00:47:12,960
will.
1254
00:47:14,640 --> 00:47:16,620
Three months after the state learned that the
1255
00:47:16,620 --> 00:47:19,660
EasyPass system was vulnerable to cyber attack, it
1256
00:47:19,660 --> 00:47:22,000
became unclear whether the problem is being addressed,
1257
00:47:22,620 --> 00:47:22,780
okay?
1258
00:47:23,220 --> 00:47:26,400
State officials ranging from, there was one gentleman
1259
00:47:26,400 --> 00:47:32,800
head of cybersecurity, even Governor Christie Sunu didn't
1260
00:47:32,800 --> 00:47:35,260
respond to messages seeking an update.
1261
00:47:36,480 --> 00:47:39,360
Even more troubling is the company, the state
1262
00:47:39,360 --> 00:47:42,860
hired to oversee cybersecurity, the Atom Group of
1263
00:47:42,860 --> 00:47:45,080
Portsmouth, has its own vulnerability problems.
1264
00:47:45,660 --> 00:47:50,020
When globally recognized cybersecurity experts of the United
1265
00:47:50,020 --> 00:47:52,800
Kingdom tested the Atom Group's website, they found
1266
00:47:52,800 --> 00:47:55,340
several errors that could allow hackers to infiltrate
1267
00:47:55,340 --> 00:47:57,900
the site and obtain personal identifying information.
1268
00:48:00,000 --> 00:48:03,240
So these are serious, serious problems.
1269
00:48:03,500 --> 00:48:05,320
And this was back in 2023.
1270
00:48:05,640 --> 00:48:08,560
So the big question is, are there any
1271
00:48:08,560 --> 00:48:10,820
vulnerabilities of EasyPass today?
1272
00:48:12,760 --> 00:48:15,020
So there's a big one that I wanna
1273
00:48:15,020 --> 00:48:16,840
share with you, and it's not really them,
1274
00:48:16,920 --> 00:48:18,000
it's the network, okay?
1275
00:48:18,360 --> 00:48:21,060
So how does this concept work?
1276
00:48:22,840 --> 00:48:24,940
It's pretty straightforward.
1277
00:48:25,780 --> 00:48:29,900
It's the toll road payment scam, okay?
1278
00:48:31,700 --> 00:48:35,760
What happens, you will get a notice, you'll
1279
00:48:35,760 --> 00:48:38,440
get a text saying you owe money on
1280
00:48:38,440 --> 00:48:39,140
your toll account.
1281
00:48:39,400 --> 00:48:40,580
Don't click the link.
1282
00:48:41,140 --> 00:48:44,620
Another one will tell you that you're going
1283
00:48:44,620 --> 00:48:50,160
to be basically summoned to court, okay?
1284
00:48:52,720 --> 00:48:55,660
And there has been just a 2023 $470
1285
00:48:55,660 --> 00:49:00,180
million that were made by these scams.
1286
00:49:00,660 --> 00:49:03,320
So these scams work so well because you
1287
00:49:03,320 --> 00:49:05,220
have to understand the psychology behind these scams.
1288
00:49:06,060 --> 00:49:07,960
And that's really the first weapon to how
1289
00:49:07,960 --> 00:49:09,700
we actually disarm them.
1290
00:49:10,100 --> 00:49:11,580
Scammers are not just guessing.
1291
00:49:12,000 --> 00:49:13,980
They study human behavior and engineer every detail
1292
00:49:13,980 --> 00:49:15,820
of their message to bypass your skepticism.
1293
00:49:16,220 --> 00:49:17,440
Call or chat with an expert.
1294
00:49:17,780 --> 00:49:19,620
A specialist will answer your question in minutes.
1295
00:49:19,720 --> 00:49:20,320
Chat now.
1296
00:49:21,600 --> 00:49:24,980
Fraudulent toll techs almost always claim very small
1297
00:49:24,980 --> 00:49:25,400
amounts.
1298
00:49:26,300 --> 00:49:29,100
Typical fake balances range from $3.95 to
1299
00:49:29,100 --> 00:49:33,880
12.55. A large charge feels suspicious immediately.
1300
00:49:33,880 --> 00:49:36,060
A small charge feels like an oversight you
1301
00:49:36,060 --> 00:49:36,820
might have made.
1302
00:49:37,000 --> 00:49:39,120
Your brain tells you it's probably legitimate and
1303
00:49:39,120 --> 00:49:39,900
not worth investigating.
1304
00:49:40,380 --> 00:49:42,660
You pay before thinking twice they got your
1305
00:49:42,660 --> 00:49:43,020
information.
1306
00:49:43,200 --> 00:49:45,420
And now you have an identity fraud issue.
1307
00:49:46,160 --> 00:49:49,200
After a small amount grabs your attention, the
1308
00:49:49,200 --> 00:49:51,820
threat seals the deal.
1309
00:49:52,680 --> 00:49:56,160
Common fake threat notices, license suspension warnings, vehicle
1310
00:49:56,160 --> 00:49:58,780
registration holds, fees that double or triple in
1311
00:49:58,780 --> 00:50:02,000
the 24 hours, threats of legal action, being
1312
00:50:02,000 --> 00:50:04,220
threatened that you'll be summoned to court.
1313
00:50:05,240 --> 00:50:06,360
So these are big issues.
1314
00:50:07,040 --> 00:50:08,140
And here's how the scam works.
1315
00:50:09,160 --> 00:50:10,620
It's not just a simple question.
1316
00:50:10,780 --> 00:50:12,820
Today's toll scammers do not need technical skills.
1317
00:50:12,960 --> 00:50:15,820
They buy ready-made phishing kits on Telegram
1318
00:50:15,820 --> 00:50:16,560
and other platforms.
1319
00:50:16,860 --> 00:50:17,640
I bet you didn't know this.
1320
00:50:17,660 --> 00:50:20,360
A lot of these scammers out there, they
1321
00:50:20,360 --> 00:50:24,280
pay for a service, including ransomware as a
1322
00:50:24,280 --> 00:50:24,600
service.
1323
00:50:25,600 --> 00:50:27,380
And there's customer service.
1324
00:50:27,380 --> 00:50:29,380
They give them their credit card, and they
1325
00:50:29,380 --> 00:50:30,720
literally help them launch an attack.
1326
00:50:30,800 --> 00:50:32,300
These people aren't even knowledgeable.
1327
00:50:33,920 --> 00:50:36,940
They include things like pixel-perfect replicas of
1328
00:50:36,940 --> 00:50:41,500
the real E-ZPass portals, clone state motor
1329
00:50:41,500 --> 00:50:45,440
vehicle administration websites, real-time dashboards showing victim
1330
00:50:45,440 --> 00:50:48,640
data as it's typed, templates customized for specific
1331
00:50:48,640 --> 00:50:53,120
states and even toll agencies, AI-generated messages,
1332
00:50:54,060 --> 00:50:57,180
identifying your region and referencing your local toll
1333
00:50:57,180 --> 00:51:01,500
agency by name, mentioning different names, like in
1334
00:51:01,500 --> 00:51:06,200
Georgia, it's called PeachPass, FastTrack in California, voice
1335
00:51:06,200 --> 00:51:09,920
cloning technology, the red flag checklist, which I
1336
00:51:09,920 --> 00:51:11,240
think is the most important thing for you
1337
00:51:11,240 --> 00:51:13,500
guys all to be aware of, unfamiliar center
1338
00:51:13,500 --> 00:51:17,500
number, official agencies can register short codes, not
1339
00:51:17,500 --> 00:51:21,680
random 10-digit cell numbers, urgent language, phrases
1340
00:51:21,680 --> 00:51:23,840
like pay within 12 hours or final notice
1341
00:51:23,840 --> 00:51:26,640
before suspension, generic reading, dear customer, instead of
1342
00:51:26,640 --> 00:51:28,040
your actual name, right?
1343
00:51:28,400 --> 00:51:31,520
Any domain ending with vip, top, help, xin,
1344
00:51:31,720 --> 00:51:32,240
or similar.
1345
00:51:32,920 --> 00:51:35,000
Payment link in the text, real agencies direct
1346
00:51:35,000 --> 00:51:37,140
you to their official portals, not random links.
1347
00:51:37,740 --> 00:51:39,580
Request for sensitive information, please put your social
1348
00:51:39,580 --> 00:51:42,420
security number here, your password, full card details,
1349
00:51:42,860 --> 00:51:44,000
grammar or punctuation errors.
1350
00:51:44,360 --> 00:51:45,820
What E-ZPass will never do?
1351
00:51:46,820 --> 00:51:48,880
Demand immediate payment through a link in unsolicited
1352
00:51:48,880 --> 00:51:49,200
text.
1353
00:51:49,200 --> 00:51:51,480
Ask for social security numbers to verify an
1354
00:51:51,480 --> 00:51:51,740
account.
1355
00:51:52,180 --> 00:51:54,420
Request payment through Zelle, Venmo, or Cash App.
1356
00:51:54,740 --> 00:51:56,280
Threaten a light suspension in a text.
1357
00:51:56,680 --> 00:52:00,020
Send payment links to non-government or unofficial
1358
00:52:00,020 --> 00:52:00,620
domains.
1359
00:52:02,000 --> 00:52:03,740
So these are problems.
1360
00:52:05,780 --> 00:52:08,520
New York, only official app is Tolls New
1361
00:52:08,520 --> 00:52:08,720
York.
1362
00:52:08,760 --> 00:52:12,460
New Jersey, text limited to appointment reminders only
1363
00:52:12,460 --> 00:52:12,900
so you know.
1364
00:52:13,240 --> 00:52:15,780
Pennsylvania, all balance notices come by US Mail
1365
00:52:15,780 --> 00:52:16,100
First.
1366
00:52:16,100 --> 00:52:19,920
In Virginia, legitimate texts come from 844-540
1367
00:52:19,920 --> 00:52:24,080
-0707 or 844-718-2368.
1368
00:52:24,520 --> 00:52:27,240
In Maryland, never contact customers via text to
1369
00:52:27,240 --> 00:52:27,920
request payments.
1370
00:52:28,280 --> 00:52:30,860
In Massachusetts, bills are never sent via text
1371
00:52:30,860 --> 00:52:31,460
message.
1372
00:52:31,940 --> 00:52:34,900
So hopefully these give you some insight about
1373
00:52:34,900 --> 00:52:35,840
what's going on.
1374
00:52:36,100 --> 00:52:37,840
But the key is that a lot of
1375
00:52:37,840 --> 00:52:39,720
people are saying, you know what, it's probably
1376
00:52:39,720 --> 00:52:40,480
a small amount.
1377
00:52:40,720 --> 00:52:43,280
I'm here to tell you those small amounts
1378
00:52:43,280 --> 00:52:45,580
could be the thing that actually costs you
1379
00:52:46,100 --> 00:52:47,600
your identity.
1380
00:52:48,360 --> 00:52:50,460
And getting your identity back, guys, could be
1381
00:52:50,460 --> 00:52:53,420
not thousands, could be the average is a
1382
00:52:53,420 --> 00:52:54,580
few million dollars or more.
1383
00:52:55,200 --> 00:52:57,780
So these are problems, guys, that we need
1384
00:52:57,780 --> 00:52:59,120
to be aware of.
1385
00:52:59,680 --> 00:53:02,280
So as I said, when technology becomes more
1386
00:53:02,280 --> 00:53:05,020
convenient, we have to resist becoming less curious
1387
00:53:05,020 --> 00:53:05,760
about how it works.
1388
00:53:05,960 --> 00:53:08,060
Even if we're not a techno person, okay,
1389
00:53:08,160 --> 00:53:10,820
the biggest danger may not be, again, the
1390
00:53:10,820 --> 00:53:13,640
technology suddenly becomes too powerful.
1391
00:53:14,240 --> 00:53:16,980
It may be that technology changes gradually enough
1392
00:53:16,980 --> 00:53:19,620
that we stop noticing how much responsibility we've
1393
00:53:19,620 --> 00:53:20,620
handed over to it.
1394
00:53:21,040 --> 00:53:22,740
So I want to ask you to please
1395
00:53:22,740 --> 00:53:23,300
stay curious.
1396
00:53:23,900 --> 00:53:25,840
I want to ask you what information the
1397
00:53:25,840 --> 00:53:27,220
device collects, okay?
1398
00:53:27,540 --> 00:53:30,040
Ask who's responsible when an AI system makes
1399
00:53:30,040 --> 00:53:30,440
a mistake.
1400
00:53:31,100 --> 00:53:33,460
Ask these questions, guys.
1401
00:53:33,540 --> 00:53:35,440
These are really important questions.
1402
00:53:36,020 --> 00:53:37,780
Ask whether your systems are patched.
1403
00:53:38,200 --> 00:53:41,340
Ask whether your backups actually work.
1404
00:53:41,340 --> 00:53:43,940
Ask what happens when the technology you depend
1405
00:53:43,940 --> 00:53:45,320
on becomes unavailable.
1406
00:53:45,700 --> 00:53:47,060
I think these are the things that we
1407
00:53:47,060 --> 00:53:47,980
have to think about.
1408
00:53:48,080 --> 00:53:50,220
And if we're not thinking about them, they're
1409
00:53:50,220 --> 00:53:51,580
going to burn us, okay?
1410
00:53:52,520 --> 00:53:54,760
They're definitely going to burn us.
1411
00:53:55,260 --> 00:53:57,460
And most importantly, guys, don't confuse convenience with
1412
00:53:57,460 --> 00:53:57,800
control.
1413
00:53:57,900 --> 00:53:58,800
I've said this before.
1414
00:54:00,080 --> 00:54:02,080
I think if you can understand these things,
1415
00:54:02,220 --> 00:54:03,620
you're at least on the right path.
1416
00:54:03,980 --> 00:54:04,400
At least you haven't.
1417
00:54:04,520 --> 00:54:05,300
I'm John C.
1418
00:54:05,400 --> 00:54:05,760
Morley.
1419
00:54:06,080 --> 00:54:07,000
You know who I am by now.
1420
00:54:07,040 --> 00:54:08,100
I'm a serial entrepreneur and engineer.
1421
00:54:08,160 --> 00:54:10,260
And this has been The JMOR Tech
1422
00:54:10,260 --> 00:54:10,800
Talk Show.
1423
00:54:10,800 --> 00:54:14,520
Technology isn't slowing down, okay?
1424
00:54:14,740 --> 00:54:15,460
Spoiler alert.
1425
00:54:16,160 --> 00:54:19,700
And I don't think we should want innovation
1426
00:54:19,700 --> 00:54:20,420
to stop.
1427
00:54:20,660 --> 00:54:27,160
But we should demand that security, privacy, accountability,
1428
00:54:27,920 --> 00:54:32,440
infrastructure, and human judgment advance right alongside it.
1429
00:54:32,600 --> 00:54:35,520
Because, you see, the question isn't simply how
1430
00:54:35,520 --> 00:54:38,840
powerful technology can become, right?
1431
00:54:38,840 --> 00:54:42,260
The bigger question is whether we're becoming responsible
1432
00:54:42,260 --> 00:54:44,080
enough to use that power wisely.
1433
00:54:44,340 --> 00:54:47,560
I used an example with the Flock cameras,
1434
00:54:47,660 --> 00:54:47,880
right?
1435
00:54:48,380 --> 00:54:53,940
And how cops are using Flock cameras to
1436
00:54:53,940 --> 00:54:54,860
exploit data.
1437
00:54:54,940 --> 00:54:55,640
That's right, yes.
1438
00:54:56,100 --> 00:55:01,920
Police officers are using Flock to exploit the
1439
00:55:01,920 --> 00:55:02,260
data.
1440
00:55:03,060 --> 00:55:05,000
I mean, I think that's pitiful that they're
1441
00:55:05,000 --> 00:55:05,940
doing that, okay?
1442
00:55:05,940 --> 00:55:08,400
Dozens of law enforcement officers across the United
1443
00:55:08,400 --> 00:55:10,580
States have been caught using Flock safety automation,
1444
00:55:11,040 --> 00:55:15,160
license plate readers, ALPR, to illegally track stalk
1445
00:55:15,160 --> 00:55:15,660
individuals.
1446
00:55:16,260 --> 00:55:18,380
Investigations have uncovered more than 50 cases of
1447
00:55:18,380 --> 00:55:21,300
officers abusing the BASC camera network for unauthorized
1448
00:55:21,300 --> 00:55:26,240
surveillance, overwhelmingly targeting current romantic partners, ex
1449
00:55:26,240 --> 00:55:27,640
-girlfriends, ex-spouses.
1450
00:55:28,700 --> 00:55:31,480
I think those people probably need some counseling,
1451
00:55:31,900 --> 00:55:33,080
to be quite honest.
1452
00:55:33,860 --> 00:55:35,400
So we know tech is not slowing down.
1453
00:55:35,940 --> 00:55:36,440
Okay?
1454
00:55:37,400 --> 00:55:39,580
And as I said, the bigger question isn't
1455
00:55:39,580 --> 00:55:41,820
simply how powerful technology can become, because it's
1456
00:55:41,820 --> 00:55:42,680
getting pretty powerful.
1457
00:55:42,980 --> 00:55:45,740
The bigger question is whether we're becoming responsible
1458
00:55:45,740 --> 00:55:49,500
enough to use that power wisely.
1459
00:55:50,640 --> 00:55:54,260
I think that's an important piece that many
1460
00:55:54,260 --> 00:55:57,260
of us are, oh, many of us are
1461
00:55:57,260 --> 00:55:58,000
wrestling with.
1462
00:55:59,180 --> 00:56:02,200
And again, I know how easy it is
1463
00:56:02,200 --> 00:56:06,420
to just, you know, hand over control because
1464
00:56:06,420 --> 00:56:11,380
you like convenience, but check out what's that
1465
00:56:11,380 --> 00:56:12,820
convenience cost you in the long run.
1466
00:56:12,860 --> 00:56:15,500
I mean, I'm just asking, is it doing
1467
00:56:15,500 --> 00:56:17,140
something for you or is it harming you?
1468
00:56:17,660 --> 00:56:19,180
That's a question I want to ask.
1469
00:56:19,520 --> 00:56:21,840
If it's harming you, then shouldn't you be
1470
00:56:21,840 --> 00:56:22,900
doing something about it?
1471
00:56:23,300 --> 00:56:25,640
Shouldn't you be asking questions?
1472
00:56:25,640 --> 00:56:28,460
How does my iPhone store that kind of
1473
00:56:28,460 --> 00:56:28,720
data?
1474
00:56:29,140 --> 00:56:32,000
What does Instagram do with my data, right?
1475
00:56:33,260 --> 00:56:35,080
What's happening with Facebook?
1476
00:56:35,460 --> 00:56:37,340
You know, when Facebook asks you to provide
1477
00:56:37,340 --> 00:56:41,160
your password, I don't do that.
1478
00:56:41,860 --> 00:56:43,000
I don't do that at all.
1479
00:56:44,440 --> 00:56:46,700
What's to say that Facebook is going to
1480
00:56:46,700 --> 00:56:47,140
have a breach?
1481
00:56:47,220 --> 00:56:48,160
So this is the real question.
1482
00:56:48,580 --> 00:56:51,240
Did Facebook have any breaches?
1483
00:56:51,700 --> 00:56:53,580
And I bet you don't know the answer
1484
00:56:53,580 --> 00:56:54,400
to this, but I'm going to tell you,
1485
00:56:54,400 --> 00:56:56,820
yes, Facebook and its parent company Meta has
1486
00:56:56,820 --> 00:56:58,780
experienced several major data breaches.
1487
00:56:59,160 --> 00:57:02,160
2021, the data scraping 533 million.
1488
00:57:02,400 --> 00:57:05,060
2018, the feature breach, right?
1489
00:57:05,140 --> 00:57:05,940
29 million users.
1490
00:57:06,760 --> 00:57:08,160
So that's a question.
1491
00:57:10,680 --> 00:57:14,940
In 2026, Meta employees data theft in April.
1492
00:57:15,640 --> 00:57:18,800
Google AppSheet phishing campaign in May 2026.
1493
00:57:19,540 --> 00:57:21,740
In May, password reset incident.
1494
00:57:21,740 --> 00:57:28,880
And in early 2026, early in-browser attacks.
1495
00:57:29,500 --> 00:57:32,340
Global technical outages happened in June 12, 2026.
1496
00:57:32,440 --> 00:57:34,720
So just because you're a big giant doesn't
1497
00:57:34,720 --> 00:57:36,740
mean you're doing the right things.
1498
00:57:36,760 --> 00:57:38,680
And I think those are the most important
1499
00:57:38,680 --> 00:57:40,600
things we need to be understanding.
1500
00:57:41,620 --> 00:57:45,080
So please check out believemeachieved.com for my
1501
00:57:45,080 --> 00:57:47,140
amazing, inspiring creations.
1502
00:57:47,580 --> 00:57:49,060
You can get my short form content, get
1503
00:57:49,060 --> 00:57:50,580
my long form content, you can get my
1504
00:57:50,580 --> 00:57:51,840
articles, you can get my reels.
1505
00:57:52,820 --> 00:57:54,640
Until next time, ladies and gentlemen, which by
1506
00:57:54,640 --> 00:57:57,120
the way, that's gonna be September 11th, stay
1507
00:57:57,120 --> 00:57:59,660
curious, stay informed, stay secure.
1508
00:58:00,060 --> 00:58:00,900
And guess what, ladies and gentlemen?
1509
00:58:01,060 --> 00:58:01,580
Do you know what?
1510
00:58:01,900 --> 00:58:03,620
I'm actually going to see you next week
1511
00:58:03,620 --> 00:58:04,280
on September 11th.
1512
00:58:04,420 --> 00:58:06,960
I hope you have a great, safe, happy,
1513
00:58:07,100 --> 00:58:10,740
healthy Memorial Labor Day weekend.
1514
00:58:11,320 --> 00:58:12,780
And I'll catch you real soon, all right?
1515
00:58:12,940 --> 00:58:13,800
Be well, everyone.
1516
00:58:22,600 --> 00:58:29,540
Bye.
00:00:07,960 --> 00:00:11,840
Hi everyone, I'm John Seymour, the host of
2
00:00:11,840 --> 00:00:14,420
The JMOR Tech Talk Show and Inspirations
3
00:00:14,420 --> 00:00:15,059
for Your Life.
4
00:00:50,770 --> 00:00:53,710
Well there, hello everyone and welcome once again
5
00:00:53,710 --> 00:00:55,930
to the ever popular, The JMOR Tech
6
00:00:55,930 --> 00:00:56,530
Talk Show.
7
00:00:56,530 --> 00:00:58,570
It is so great to be with you.
8
00:00:58,630 --> 00:01:00,150
If this is your very first time here,
9
00:01:00,190 --> 00:01:01,510
I want to take the opportunity to say
10
00:01:01,510 --> 00:01:03,769
welcome and I want to say thank you.
11
00:01:03,849 --> 00:01:05,730
If you've been here before, whether it's one
12
00:01:05,730 --> 00:01:07,790
time, five times, 10, 100 or more, or
13
00:01:07,790 --> 00:01:08,990
maybe lost track of the count, I want
14
00:01:08,990 --> 00:01:11,250
to take the opportunity to say welcome and
15
00:01:11,250 --> 00:01:13,010
I want to say thank you and I
16
00:01:13,010 --> 00:01:14,270
also want to say welcome back.
17
00:01:14,350 --> 00:01:15,550
Thank you so much for choosing to be
18
00:01:15,550 --> 00:01:16,010
here with me.
19
00:01:16,410 --> 00:01:17,590
It's so great to have you here.
20
00:01:17,990 --> 00:01:19,910
Before I get into the show, I do
21
00:01:19,910 --> 00:01:21,090
want to invite you to grab yourself an
22
00:01:21,090 --> 00:01:23,350
RL water or drink or other beverage.
23
00:01:23,430 --> 00:01:24,030
I have it right here.
24
00:01:24,610 --> 00:01:27,130
Really good, really delicious.
25
00:01:27,370 --> 00:01:28,410
I have fresh lemon in it.
26
00:01:28,710 --> 00:01:31,290
You can get yourself something sweet, some water,
27
00:01:31,630 --> 00:01:33,430
candy, whatever have you.
28
00:01:33,730 --> 00:01:35,450
By the way, if you're watching us live,
29
00:01:35,730 --> 00:01:37,350
it is September 4th.
30
00:01:37,350 --> 00:01:41,270
It is the first Friday, 2026 of September
31
00:01:41,270 --> 00:01:42,350
here, so it's great to have you here
32
00:01:42,350 --> 00:01:43,650
with us on the show.
33
00:01:43,990 --> 00:01:47,870
Every week, I come up with some very
34
00:01:47,870 --> 00:01:49,670
compelling tech concepts.
35
00:01:50,190 --> 00:01:51,890
I put them together over the weekend.
36
00:01:52,290 --> 00:01:54,590
I put some reels together and we actually
37
00:01:54,590 --> 00:01:57,290
cut back from 14 reels now to seven.
38
00:01:57,370 --> 00:01:58,890
The reason is we were inundating you with
39
00:01:58,890 --> 00:01:59,610
too much information.
40
00:02:00,350 --> 00:02:02,550
People weren't really watching also.
41
00:02:02,650 --> 00:02:03,850
We decided to just cut it down to
42
00:02:03,850 --> 00:02:04,590
the best of the best.
43
00:02:04,870 --> 00:02:07,590
We still put 14 on the show, but
44
00:02:07,590 --> 00:02:10,530
we have seven that we actually feature in
45
00:02:10,530 --> 00:02:11,250
reels.
46
00:02:11,890 --> 00:02:13,510
Don't forget to check out, ladies and gentlemen,
47
00:02:13,770 --> 00:02:16,850
BelieveMeAchieved.com, of course, for more of my
48
00:02:16,850 --> 00:02:20,190
amazing, inspiring creations, which, ladies and gentlemen, you
49
00:02:20,190 --> 00:02:23,070
can do that 24 hours a day, seven
50
00:02:23,070 --> 00:02:24,910
days a week, but do that after the
51
00:02:24,910 --> 00:02:25,930
show is over, okay?
52
00:02:26,270 --> 00:02:27,250
That's what I'd ask you.
53
00:02:27,270 --> 00:02:30,230
Do that after the show is actually over.
54
00:02:31,190 --> 00:02:33,230
All right, guys, let's get into the show.
55
00:02:33,610 --> 00:02:36,950
AI, robots, cyber attacks.
56
00:02:37,890 --> 00:02:39,510
Is technology moving too fast?
57
00:02:40,270 --> 00:02:41,470
It's Series 5.
58
00:02:41,710 --> 00:02:42,630
It's show number 37.
59
00:02:42,630 --> 00:02:45,830
Welcome to the ever-popular The JMOR
60
00:02:45,830 --> 00:02:46,430
Tech Talk Show.
61
00:02:46,830 --> 00:02:47,890
I'm John C.
62
00:02:47,990 --> 00:02:48,270
Moorley.
63
00:02:48,390 --> 00:02:49,570
I'm a serial entrepreneur.
64
00:02:49,910 --> 00:02:53,190
I'm an engineer, marketing specialist, video producer, podcast
65
00:02:53,190 --> 00:02:54,170
host, coach.
66
00:02:54,750 --> 00:02:56,990
I'm a graduate student at Montclair State University,
67
00:02:57,350 --> 00:03:00,810
a lifelong learner, and yes, I'm so grateful
68
00:03:00,810 --> 00:03:02,570
now to be a published author.
69
00:03:03,030 --> 00:03:05,930
Ladies and gentlemen, technology is moving incredibly fast.
70
00:03:06,450 --> 00:03:07,790
AI can make decisions.
71
00:03:08,110 --> 00:03:10,890
Robots can perform jobs once reserved for people.
72
00:03:10,890 --> 00:03:13,470
Cameras can watch our homes around the clock,
73
00:03:13,850 --> 00:03:17,090
and cyber attacks are becoming increasingly sophisticated and
74
00:03:17,090 --> 00:03:18,050
more dangerous.
75
00:03:18,590 --> 00:03:19,290
That's a problem.
76
00:03:19,730 --> 00:03:21,370
Innovation is exciting, okay?
77
00:03:21,510 --> 00:03:23,650
But today, I want to ask a bigger
78
00:03:23,650 --> 00:03:24,710
question of all of you.
79
00:03:25,290 --> 00:03:29,950
Are security, privacy, responsibility, and infrastructure keeping pace
80
00:03:29,950 --> 00:03:32,230
with everything technology can do right now?
81
00:03:32,450 --> 00:03:32,790
Seriously.
82
00:03:33,310 --> 00:03:35,790
Let's get into 14 stories that I think
83
00:03:35,790 --> 00:03:38,810
are going to open up your eyes and
84
00:03:38,810 --> 00:03:40,510
shed some light on things you might have
85
00:03:40,510 --> 00:03:41,270
not thought about.
86
00:03:42,050 --> 00:03:44,070
Number one, NASA hacked.
87
00:03:44,530 --> 00:03:46,390
Well, the truth is even more important.
88
00:03:46,950 --> 00:03:49,210
Headlines can make an attempted cyber attack sound
89
00:03:49,210 --> 00:03:52,850
like a successful breach, but those are very
90
00:03:52,850 --> 00:03:54,190
different things.
91
00:03:54,790 --> 00:03:59,110
NASA was reportedly targeted through a software vulnerability,
92
00:03:59,330 --> 00:04:02,170
but the attack failed because the affected software
93
00:04:02,170 --> 00:04:04,510
had already been patched.
94
00:04:05,030 --> 00:04:07,630
That's the cybersecurity lesson I want you to
95
00:04:07,630 --> 00:04:08,010
remember.
96
00:04:08,010 --> 00:04:09,990
Patching isn't exciting.
97
00:04:10,610 --> 00:04:12,730
Updates aren't glamorous.
98
00:04:13,290 --> 00:04:16,190
Preventive maintenance doesn't make headlines, but the security
99
00:04:16,190 --> 00:04:18,970
work you perform today could be exactly what
100
00:04:18,970 --> 00:04:20,250
stops an attack tomorrow.
101
00:04:20,370 --> 00:04:23,110
Now, for many years ago, and they still
102
00:04:23,110 --> 00:04:25,750
do it today, Microsoft had basically Deployment Tuesday
103
00:04:25,750 --> 00:04:28,730
and Patch Thursday because there was always problems.
104
00:04:28,850 --> 00:04:32,510
Whenever Apple releases something, I never download the
105
00:04:32,510 --> 00:04:33,590
latest update immediately.
106
00:04:33,590 --> 00:04:37,210
I wait until it's been around for a
107
00:04:37,210 --> 00:04:38,690
couple of days, and then I try it
108
00:04:38,690 --> 00:04:39,870
because there's always a new rev.
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There's software you can use, and we have
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enterprise software that tells us when there's vulnerabilities
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and we respond to them, but the big
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problem is even if you're alerted, are you
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going to do something about it?
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A vulnerability is one thing, but if you
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know about it and either you're going to
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auto-patch it or you're going to schedule
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the deployments, are you going to do something
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or are you just going to ignore it?
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Many people are like, oh, that's no big
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deal.
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So when a vulnerability happens, bad actors learn
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about this through social media and other black
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web operatives, and they kind of, oh, they
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come together, they unionize, and they collaborate to
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form a major attack.
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And this can be a serious problem for
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a lot of people.
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So when your IT manager says it's time
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to patch or your technology person that you
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work with, a company says you have to
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patch, patch.
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It's really important.
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I cannot tell you how important it is
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to keep your Windows updates up to date,
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making sure that you have professional antivirus ransomware,
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spyware software, we call it endpoint management solutions,
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now I put manager security, because it does
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more than just scan for viruses.
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It also patches some vulnerabilities and things like
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that.
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But the thing is, if we're not aware
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of it, how are we ever going to
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take it to the next level?
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I think that's the big issue.
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So we have a responsibility to make sure
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that we're patched.
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And the fact that NASA did what they
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had to do, kept out the bad guys.
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You know, lots of banks, because they have
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to go through so much regulation, they miss
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the patches.
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And then they could be big targets.
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And this could be lots of other companies
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if there's big bureaucracy.
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So I want to tell you that, yes,
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it's important to deploy patches.
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If there's a critical vulnerability, of course, you
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don't have a choice, you have to deploy
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immediately.
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But if it's something that has a minor
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vulnerability, you want to research it and then
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deploy your patches.
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Because you want to make sure the vendor
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has really fixed the problem.
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I think that's the main light today that
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I want to share.
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If you don't fix the problem, then how
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do you ever go from point A to
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point B?
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Well, you just keep making it easier for
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these bad actors, ladies and gentlemen, to just
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do what it is that they want to
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do.
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And before we get to the next point,
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I want to tell you a little about
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some of our challenges.
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So, you know, we had been with StreamYard
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for many, many years.
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We're going into our sixth year in January.
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We've been on the air at the end
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of this year, five years.
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And we were with StreamYard for a very
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long time.
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And I remember going on vacation and I
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needed to use our mobile studio.
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We're logging in to do a show.
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I was actually in Florida and I could
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not log in.
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Their system was using SendGrid to send the
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two-factor.
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But I was never getting the SendGrid.
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Now, of course, I usually would reach out
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to them or call them.
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But then I realized that the two guys
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that wrote StreamYard sold it to another company.
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Another company is called BendingSpoons.
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And I reached out to them.
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I think it was on a Thursday morning.
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Okay, a few days before Christmas.
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And again, you're a streaming professional, sir.
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You're supposed to have support around the clock.
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I suppose he had chat support, which was
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lousy.
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I went in there and typed my query.
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They told me to fill out the form
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and they'd get back to me the two
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to three business days.
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I was like, oh, no, no, no, no.
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We're not putting up with this.
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So first thing I did was I wasn't
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happy.
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I went to another provider.
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And we've been with this other company called
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OneStreamLive.
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And they were good for a little while.
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They weren't fantastic because I said, I'll be
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darned if I'm going to do this.
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So I signed up for a 30-day
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trial.
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And so it seemed to work okay.
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But then as I started working with OneStreamLive,
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other issues started happening.
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Like the video started, let's say, auto-correcting
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every minute or two.
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First, they blamed it on my laptop.
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They blamed it on auto-settings or auto
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-framing, okay?
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It actually turned out their software was inferior.
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But I didn't know this yet.
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I knew it was going to get better.
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They kept promising me.
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So we're with them almost about a year.
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We just dropped them literally this week.
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And I'll tell you what happened.
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So it was actually earlier this week.
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And I went into the software.
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And I got a notice.
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I was about to do a stream.
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And it says, we're currently updating.
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Okay, great.
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I'm happy we're updating.
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I never got a notice.
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I complained.
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And they said, oh, we said we notified
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you.
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Where?
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I never got an email, never got a
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banner across the system, which most intelligent companies
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would do.
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They'd put a banner across so that when
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you get that banner, you'd be able to
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see that there's going to be an interruption
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when, and you could plan for it, right?
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Well, this company's in Finland, and they really
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don't care about people's businesses.
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They just care about taking people's money.
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So I noticed this.
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And it said, we'll be back online 9
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.30. Okay, so that was an hour from
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now.
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I came back at 9.30. Guess what
262
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happened?
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It says, we'll be back at 10.30.
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We're still working on the final updates.
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So 10.30, 11.30 came.
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We still don't have ourselves up and running.
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I messaged into them through chat.
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They have no phone.
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And they said, we're still working on it.
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Just be patient.
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It's still updated.
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I said, this is the most unprofessional update
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rollout I've ever seen in my life.
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Not only do you people not know how
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to run and update software, you don't know
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how to run a professional business and communicate
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transparently.
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So obviously, I knew there was something wrong.
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They told me to stay patient.
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They thank you for my patience, all this
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nonsense.
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So the afternoon went on.
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It was around 1, 2 o'clock.
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Remember, I started this early in the morning,
285
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right?
286
00:10:27,570 --> 00:10:28,690
And it was in the afternoon.
287
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And I tried to log in.
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And certain basic functions, I couldn't copy things.
289
00:10:32,470 --> 00:10:34,230
I couldn't change certain graphics.
290
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I said, this is a mess.
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I messaged them.
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They said, oh, we're still working on the
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update.
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And that's why some features don't work.
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00:10:39,950 --> 00:10:41,170
And I was like, oh, jeez.
296
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So now, their new software required us to
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make sure the sizes were exact.
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You couldn't crop.
299
00:10:49,790 --> 00:10:51,910
So I get home after the office.
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00:10:51,990 --> 00:10:52,770
I said, I'm going to wait.
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It was like around 6, 7 o'clock.
302
00:10:54,470 --> 00:10:55,990
I still can't get to do what I
303
00:10:55,990 --> 00:10:56,370
want to do.
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00:10:57,130 --> 00:10:59,090
And so I can't get my images in
305
00:10:59,090 --> 00:10:59,190
there.
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00:10:59,210 --> 00:10:59,590
So you know what?
307
00:10:59,610 --> 00:11:03,230
I'm going to run the show without any
308
00:11:03,230 --> 00:11:04,770
of these overlays.
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00:11:04,770 --> 00:11:05,990
I'm just going to run the basic show.
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Camera shows up in the test mode.
311
00:11:09,310 --> 00:11:10,690
Audio shows up in test mode.
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00:11:11,050 --> 00:11:13,830
When I go to actually do the preview
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00:11:13,830 --> 00:11:15,650
screen, my camera doesn't show up.
314
00:11:16,150 --> 00:11:16,290
OK?
315
00:11:16,290 --> 00:11:17,070
It doesn't show up at all.
316
00:11:18,130 --> 00:11:19,310
And so I'm like, what am I supposed
317
00:11:19,310 --> 00:11:19,750
to do?
318
00:11:20,170 --> 00:11:21,630
So I guess I'm supposed to shoot the
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00:11:21,630 --> 00:11:28,590
show with just, well, just pretty much a
320
00:11:28,590 --> 00:11:32,290
background picture of me or thumbnail and just
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00:11:32,290 --> 00:11:32,770
do the audio.
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So I said, OK, we'll do that today.
323
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We'll make do with that.
324
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So I got ready to shoot the show.
325
00:11:40,770 --> 00:11:42,150
And we're live.
326
00:11:42,350 --> 00:11:43,390
And everything seems fine.
327
00:11:43,430 --> 00:11:45,230
The levels are all good, checking everything.
328
00:11:46,070 --> 00:11:47,290
And after the show, I said, let me
329
00:11:47,290 --> 00:11:48,790
just check again, make sure everything was OK.
330
00:11:49,090 --> 00:11:49,830
Guess what happened?
331
00:11:50,270 --> 00:11:53,410
There was no audio on any of the
332
00:11:53,410 --> 00:11:54,930
streams that it broadcast.
333
00:11:56,130 --> 00:11:57,050
That's a problem.
334
00:11:57,530 --> 00:11:59,650
So now at this point, I'm kind of
335
00:11:59,650 --> 00:11:59,830
livid.
336
00:12:00,230 --> 00:12:02,490
Now I'm deciding, OK, you're fired.
337
00:12:02,490 --> 00:12:04,710
I've been patient with all this nonsense, all
338
00:12:04,710 --> 00:12:06,370
your incompetencies, you're gone.
339
00:12:07,050 --> 00:12:07,990
And so now I'm like, well, who do
340
00:12:07,990 --> 00:12:08,530
I go to?
341
00:12:08,770 --> 00:12:09,690
And I was doing some research.
342
00:12:09,770 --> 00:12:10,930
I didn't want to go back to StreamYard.
343
00:12:11,150 --> 00:12:12,230
I found Restream.
344
00:12:13,090 --> 00:12:15,390
So we signed up for Restream.
345
00:12:16,630 --> 00:12:17,690
And that's who we are.
346
00:12:17,770 --> 00:12:19,050
We've been with them for a few days.
347
00:12:19,130 --> 00:12:21,510
Hopefully, they'll still be a better platform for
348
00:12:21,510 --> 00:12:21,850
us now.
349
00:12:22,130 --> 00:12:24,290
There's some features that they don't have that
350
00:12:24,290 --> 00:12:27,130
we would like on the other platforms.
351
00:12:27,170 --> 00:12:29,370
For example, when we start the show, we
352
00:12:29,370 --> 00:12:31,590
have to queue up the beginning reel and
353
00:12:31,590 --> 00:12:32,190
the ending reel.
354
00:12:32,270 --> 00:12:33,330
It doesn't do that automatically.
355
00:12:33,490 --> 00:12:34,530
When you end the reel, it should do
356
00:12:34,530 --> 00:12:34,670
that.
357
00:12:34,790 --> 00:12:36,170
So things like that.
358
00:12:36,350 --> 00:12:38,890
But again, I need stable software, especially the
359
00:12:38,890 --> 00:12:40,210
amount of streaming and the stuff that I
360
00:12:40,210 --> 00:12:40,550
do.
361
00:12:40,870 --> 00:12:42,890
Also, we can stream directly from our phone,
362
00:12:42,950 --> 00:12:43,510
which is nice.
363
00:12:43,610 --> 00:12:45,430
And they let you build studios so you
364
00:12:45,430 --> 00:12:47,910
can keep going back to those studios.
365
00:12:48,170 --> 00:12:51,270
So the importance of patching is important.
366
00:12:51,330 --> 00:12:53,410
But you can't just patch and take an
367
00:12:53,410 --> 00:12:55,450
infrastructure down when people are depending on it.
368
00:12:55,590 --> 00:12:57,430
So the fact that these people could not
369
00:12:57,430 --> 00:12:58,310
manage things.
370
00:12:58,310 --> 00:12:59,590
And then when I log, it says, oh,
371
00:12:59,690 --> 00:13:00,350
please be patient.
372
00:13:00,450 --> 00:13:02,130
We're still cooking 3.0 updates.
373
00:13:02,230 --> 00:13:03,810
Well, you've cooked yourself.
374
00:13:03,950 --> 00:13:04,410
You're done.
375
00:13:04,930 --> 00:13:07,370
And I would tell anybody that if you
376
00:13:07,370 --> 00:13:09,210
want to look at a stream platform, whether
377
00:13:09,210 --> 00:13:10,910
you're a professional like myself or just getting
378
00:13:10,910 --> 00:13:13,650
started, do not use OneStream Live, OK?
379
00:13:13,910 --> 00:13:15,310
Maybe they'll get better eventually.
380
00:13:15,630 --> 00:13:16,890
Their support is terrible.
381
00:13:17,410 --> 00:13:22,170
I'm still waiting for the cancellation refund and
382
00:13:22,170 --> 00:13:23,510
them to close my account.
383
00:13:23,950 --> 00:13:25,470
They said give it three or four days.
384
00:13:25,910 --> 00:13:26,490
So not happy.
385
00:13:26,490 --> 00:13:27,290
So I just want to let you know
386
00:13:27,290 --> 00:13:29,030
what we're doing and where we're going.
387
00:13:29,770 --> 00:13:32,810
Number two, guys, AI agents are going rogue.
388
00:13:33,190 --> 00:13:35,410
Who pays when they screw up?
389
00:13:35,750 --> 00:13:37,910
AI is moving beyond simply answering questions.
390
00:13:38,210 --> 00:13:40,390
AI agents can increasingly perform tasks and take
391
00:13:40,390 --> 00:13:40,730
actions.
392
00:13:40,810 --> 00:13:43,630
But what actually happens when an agent does
393
00:13:43,630 --> 00:13:45,350
something you didn't expect or want?
394
00:13:45,690 --> 00:13:48,050
If an autonomous system causes a financial loss,
395
00:13:48,170 --> 00:13:50,950
security incident, or other problem, who's responsible?
396
00:13:51,410 --> 00:13:53,990
The user, the company deploying it, or the
397
00:13:53,990 --> 00:13:54,310
developer?
398
00:13:54,650 --> 00:13:55,130
Guess what?
399
00:13:55,130 --> 00:13:56,130
All three.
400
00:13:57,030 --> 00:13:58,830
Technology can automate an action, right?
401
00:13:59,050 --> 00:14:02,370
But it cannot make responsibility just disappear.
402
00:14:02,930 --> 00:14:05,950
The more autonomy we give AI, the clearer
403
00:14:05,950 --> 00:14:07,490
accountability needs to become.
404
00:14:08,650 --> 00:14:11,810
So I think most people out there understand
405
00:14:11,810 --> 00:14:13,910
we've got to develop AI and systems for
406
00:14:13,910 --> 00:14:14,810
the greater good of all concerned.
407
00:14:14,950 --> 00:14:16,750
A lot of the new developers coming in
408
00:14:16,750 --> 00:14:18,370
don't get this.
409
00:14:18,650 --> 00:14:20,150
And they feel that they just need to
410
00:14:20,150 --> 00:14:21,990
develop and just make money, and they don't
411
00:14:21,990 --> 00:14:22,430
really care.
412
00:14:22,430 --> 00:14:24,790
I love the people that take a 90
413
00:14:24,790 --> 00:14:26,390
-minute course or a three-day course.
414
00:14:26,470 --> 00:14:27,610
They say, oh, I'm an AI expert.
415
00:14:29,010 --> 00:14:30,970
And they can resell all these different platforms.
416
00:14:30,970 --> 00:14:34,170
But they have no key or understanding on
417
00:14:34,170 --> 00:14:35,290
how they actually work.
418
00:14:35,610 --> 00:14:36,390
That's a problem, guys.
419
00:14:36,930 --> 00:14:38,430
Number three, here's another great story.
420
00:14:38,770 --> 00:14:41,730
Your ring camera, yep, ding-dong, may know
421
00:14:41,730 --> 00:14:43,670
more about you than you actually think.
422
00:14:43,930 --> 00:14:46,950
A video doorbell can provide valuable security, right?
423
00:14:47,250 --> 00:14:49,530
But think about what it can observe over
424
00:14:49,530 --> 00:14:49,910
time.
425
00:14:49,910 --> 00:14:55,090
Visitors, deliveries, patterns, neighbors, vehicles.
426
00:14:55,730 --> 00:15:00,910
When people arrive, when people leave, security improvements
427
00:15:00,910 --> 00:15:03,710
and encryption can help protect footage, yes.
428
00:15:03,970 --> 00:15:06,370
But consumers should still ask some important questions.
429
00:15:06,790 --> 00:15:07,890
Who can access the video?
430
00:15:08,870 --> 00:15:10,330
How long is it stored?
431
00:15:11,050 --> 00:15:12,450
And where does it go?
432
00:15:13,390 --> 00:15:17,190
Convenience shouldn't eliminate our curiosity about privacy, OK?
433
00:15:17,810 --> 00:15:19,410
And so I want to talk about another
434
00:15:19,410 --> 00:15:19,550
one.
435
00:15:19,550 --> 00:15:21,950
I talked about flock cameras last week.
436
00:15:21,990 --> 00:15:22,870
I don't want to talk about that a
437
00:15:22,870 --> 00:15:23,250
lot today.
438
00:15:23,670 --> 00:15:25,670
So right now, if you're picked up on
439
00:15:25,670 --> 00:15:27,650
a flock camera, your data is in the
440
00:15:27,650 --> 00:15:29,830
system for 30 days in the cloud, OK?
441
00:15:30,630 --> 00:15:32,050
And they're trying to get it pushed down
442
00:15:32,050 --> 00:15:32,410
to seven.
443
00:15:32,510 --> 00:15:34,110
If you're on a hot list where somebody's
444
00:15:34,110 --> 00:15:36,090
added your plate to a hot list, which
445
00:15:36,090 --> 00:15:38,050
means the system is alert to it.
446
00:15:38,170 --> 00:15:40,190
And then it will store your data pretty
447
00:15:40,190 --> 00:15:43,990
much for a long time, probably well over
448
00:15:43,990 --> 00:15:45,170
three years because it has to stay in
449
00:15:45,170 --> 00:15:47,010
the system after your court date and things
450
00:15:47,010 --> 00:15:47,230
like that.
451
00:15:47,230 --> 00:15:48,670
So it'll hold the data for quite a
452
00:15:48,670 --> 00:15:48,850
while.
453
00:15:48,850 --> 00:15:51,710
But the big problem is, you know, who
454
00:15:51,710 --> 00:15:53,290
has access to that data, right?
455
00:15:53,630 --> 00:15:56,310
So flock cameras, safety network, I should say
456
00:15:56,310 --> 00:15:59,330
they're not cameras, flock safety, basically allows these
457
00:15:59,330 --> 00:16:02,890
cameras to be purchased by businesses, small or
458
00:16:02,890 --> 00:16:04,850
large, governments, OK?
459
00:16:05,330 --> 00:16:06,890
Big department stores.
460
00:16:07,210 --> 00:16:10,710
You've got property mall managers, right?
461
00:16:10,910 --> 00:16:14,030
You've got HOA complexes that put them in.
462
00:16:14,030 --> 00:16:17,730
And so what they're designed to do is
463
00:16:17,730 --> 00:16:21,730
they're designed to basically capture your license plate
464
00:16:21,730 --> 00:16:23,330
and your card, not you.
465
00:16:23,970 --> 00:16:27,050
Take still images and use AI proprietarily in
466
00:16:27,050 --> 00:16:29,230
their cloud and give data.
467
00:16:29,750 --> 00:16:32,010
If one checkbox is checked, guess what happens?
468
00:16:32,430 --> 00:16:34,110
The data gets sent over to the police
469
00:16:34,110 --> 00:16:36,010
department, not just the local police department, the
470
00:16:36,010 --> 00:16:38,150
entire police department of the United States, and
471
00:16:38,150 --> 00:16:39,370
pretty soon it might even be nationally.
472
00:16:39,910 --> 00:16:43,030
So now you've got data in their system.
473
00:16:43,290 --> 00:16:45,190
Who knows whether they're going to do anything
474
00:16:45,190 --> 00:16:47,090
with it, save it, take it off before
475
00:16:47,090 --> 00:16:47,750
it gets deleted?
476
00:16:47,810 --> 00:16:48,590
Who knows, right?
477
00:16:49,250 --> 00:16:50,870
So let's say there's a hit and run
478
00:16:50,870 --> 00:16:53,150
at a Home Depot, Lowe's, this is usually
479
00:16:53,150 --> 00:16:53,730
who puts them in.
480
00:16:54,070 --> 00:16:55,590
And so when the hit and run gets
481
00:16:55,590 --> 00:16:56,610
done, they have a local camera.
482
00:16:56,790 --> 00:16:58,610
The local camera picks up a license plate.
483
00:16:58,890 --> 00:17:01,130
They then could put that plate into the
484
00:17:01,130 --> 00:17:02,210
flock safety network.
485
00:17:02,210 --> 00:17:06,069
And now the next time that system picks
486
00:17:06,069 --> 00:17:09,569
up that camera anywhere in the network, guess
487
00:17:09,569 --> 00:17:10,109
what happens?
488
00:17:11,150 --> 00:17:12,510
It reports it.
489
00:17:14,170 --> 00:17:18,270
So the whole issue is not the system
490
00:17:18,270 --> 00:17:18,990
taking pictures.
491
00:17:19,250 --> 00:17:22,730
It's the data, where it's getting stored, how
492
00:17:22,730 --> 00:17:24,589
long it's getting stored, who has access to
493
00:17:24,589 --> 00:17:27,329
the data, and are there appropriate safeguards in
494
00:17:27,329 --> 00:17:30,030
place to protect wrongful access?
495
00:17:30,030 --> 00:17:33,070
We already know some police people brought up
496
00:17:33,070 --> 00:17:37,390
on federal charges for using the network to
497
00:17:37,390 --> 00:17:38,770
track their exes and stuff like that.
498
00:17:38,850 --> 00:17:40,070
I mean, that's wrong.
499
00:17:40,590 --> 00:17:43,490
Number four, guys, this is getting a lot
500
00:17:43,490 --> 00:17:44,270
of people angered.
501
00:17:44,930 --> 00:17:46,630
Robots want tips now.
502
00:17:47,250 --> 00:17:48,670
Yeah, it's not enough you got to tip
503
00:17:48,670 --> 00:17:50,730
your server or your captain to, you got
504
00:17:50,730 --> 00:17:51,390
to tip a robot.
505
00:17:51,630 --> 00:17:53,350
Who actually gets the money?
506
00:17:53,490 --> 00:17:54,470
That's the question I have.
507
00:17:54,710 --> 00:17:57,590
Imagine ordering a coffee from a robot and
508
00:17:57,590 --> 00:17:59,990
then seeing a screen asking you, tip, please.
509
00:18:01,350 --> 00:18:03,070
A robot doesn't pay rent.
510
00:18:03,390 --> 00:18:04,570
It doesn't buy groceries.
511
00:18:04,770 --> 00:18:06,470
It doesn't have personal expenses.
512
00:18:06,630 --> 00:18:08,910
So where does the tip actually go?
513
00:18:09,270 --> 00:18:09,870
Ha ha.
514
00:18:10,690 --> 00:18:14,170
Automation may change the way businesses serve customers,
515
00:18:14,310 --> 00:18:15,770
but it shouldn't eliminate transparency.
516
00:18:16,190 --> 00:18:18,550
If consumers are being asked for additional money,
517
00:18:18,670 --> 00:18:21,450
they deserve to understand who receives it and
518
00:18:21,450 --> 00:18:21,810
why.
519
00:18:22,290 --> 00:18:25,290
This is basically a non-transparent act of
520
00:18:25,290 --> 00:18:26,930
owners trying to get more money.
521
00:18:27,650 --> 00:18:28,770
I think it's a problem.
522
00:18:29,050 --> 00:18:30,410
And I think the fact that they're doing
523
00:18:30,410 --> 00:18:31,830
it, I think is a very sly move.
524
00:18:31,870 --> 00:18:34,750
And it would definitely put some distrust in
525
00:18:34,750 --> 00:18:38,610
me and wanting to not attend that restaurant
526
00:18:38,610 --> 00:18:40,090
or coffee shop in the future.
527
00:18:41,150 --> 00:18:46,470
Number five, robot pizza chefs, guys, they're failing.
528
00:18:47,030 --> 00:18:48,090
What went wrong?
529
00:18:48,490 --> 00:18:50,430
Well, pizza sounds easy to automate, doesn't it?
530
00:18:50,730 --> 00:18:53,690
Dough, sauce, cheese, toppings, heat, and timing.
531
00:18:54,130 --> 00:18:55,390
Seems pretty straightforward, right?
532
00:18:55,470 --> 00:18:56,150
Pretty robotic.
533
00:18:56,930 --> 00:19:01,610
Well, the real automation is rarely that simple,
534
00:19:01,690 --> 00:19:01,930
right?
535
00:19:02,250 --> 00:19:06,490
You can't automate mama's kitchen with some automation
536
00:19:06,490 --> 00:19:07,010
and AI.
537
00:19:07,610 --> 00:19:08,370
Ingredients vary.
538
00:19:09,350 --> 00:19:10,410
Equipment requires maintenance.
539
00:19:11,370 --> 00:19:12,950
Customers customize orders.
540
00:19:13,670 --> 00:19:16,470
Small inconsistencies create larger problems, like maybe this
541
00:19:16,470 --> 00:19:17,230
got too much cheese.
542
00:19:17,310 --> 00:19:18,310
Maybe it didn't get enough cheese.
543
00:19:18,570 --> 00:19:19,610
Maybe it's got too much salt.
544
00:19:19,910 --> 00:19:20,790
Maybe it didn't get enough pepperoni.
545
00:19:20,870 --> 00:19:22,210
There are a lot of things like that
546
00:19:22,210 --> 00:19:24,050
that can affect portion control.
547
00:19:24,050 --> 00:19:27,510
Maybe the temperature on this got cooked wrong
548
00:19:27,510 --> 00:19:28,630
because a sensor was off.
549
00:19:29,150 --> 00:19:32,850
A robot successfully making one pizza is a
550
00:19:32,850 --> 00:19:33,330
demonstration.
551
00:19:34,250 --> 00:19:38,010
Making thousands reliably is an operational system.
552
00:19:38,430 --> 00:19:40,390
I've seen a lot of systems out there
553
00:19:40,390 --> 00:19:42,270
that claim to do this.
554
00:19:43,110 --> 00:19:44,550
There's one system out there.
555
00:19:44,610 --> 00:19:45,530
I'm not going to mention the name.
556
00:19:45,590 --> 00:19:46,850
It starts with a P, and it's something
557
00:19:46,850 --> 00:19:47,730
you have in your backyard.
558
00:19:48,250 --> 00:19:49,950
And I got to tell you, they charge
559
00:19:49,950 --> 00:19:51,270
a lot of money for the system.
560
00:19:51,350 --> 00:19:52,010
You have to lease it.
561
00:19:52,010 --> 00:19:52,670
You can't own it.
562
00:19:52,670 --> 00:19:55,630
And I've talked to several pizza places that
563
00:19:55,630 --> 00:19:56,690
were doing a lot of pizzas, and they
564
00:19:56,690 --> 00:19:58,670
brought it in to save money, and they
565
00:19:58,670 --> 00:20:02,810
threw them out because the system wasn't making
566
00:20:02,810 --> 00:20:04,450
tasty, consistent pizzas.
567
00:20:04,590 --> 00:20:06,970
You can't ask a computer to make food.
568
00:20:07,670 --> 00:20:11,410
So this is the difference between technology that
569
00:20:11,410 --> 00:20:15,550
looks impressive and technology that actually is ready
570
00:20:15,550 --> 00:20:16,510
for everyday use.
571
00:20:16,730 --> 00:20:18,450
Could that eventually work in the future?
572
00:20:18,630 --> 00:20:20,750
Sure, but I think there's a lot more
573
00:20:20,750 --> 00:20:22,530
R&D that has to go into that
574
00:20:22,530 --> 00:20:23,850
that can be ready.
575
00:20:25,130 --> 00:20:26,510
Take, for example, Stanley.
576
00:20:26,630 --> 00:20:29,530
So Stanley has a proprietary system where they
577
00:20:29,530 --> 00:20:34,130
have basically machines, and they have these wheels.
578
00:20:34,710 --> 00:20:37,150
And so they're grinders, okay?
579
00:20:37,150 --> 00:20:39,210
And that's how they basically take the blade,
580
00:20:39,290 --> 00:20:40,430
and they make it sharp and all that.
581
00:20:40,770 --> 00:20:41,930
But you don't want it dull.
582
00:20:41,990 --> 00:20:42,990
You don't want it too sharp.
583
00:20:43,530 --> 00:20:45,770
So they have sensors, okay?
584
00:20:47,130 --> 00:20:49,930
And these sensors check the blades.
585
00:20:49,930 --> 00:20:54,730
And about every, let's say, every thousandth blade,
586
00:20:55,230 --> 00:20:57,890
it might make another micro adjustment.
587
00:20:57,990 --> 00:21:01,090
So they have basically servo motors on the
588
00:21:01,090 --> 00:21:03,690
wheels that usually humans would control, and they're
589
00:21:03,690 --> 00:21:08,450
making very small microscopic turns, very, very small
590
00:21:08,450 --> 00:21:08,930
turns.
591
00:21:09,310 --> 00:21:11,070
And that can affect the difference.
592
00:21:11,570 --> 00:21:13,910
That can really save on production costs and
593
00:21:13,910 --> 00:21:14,550
things like that.
594
00:21:15,530 --> 00:21:17,090
So just some things to think about.
595
00:21:17,090 --> 00:21:20,730
Number six, AI wants more power and water.
596
00:21:22,270 --> 00:21:26,210
Would you want this next door to you
597
00:21:26,210 --> 00:21:26,910
or in your community?
598
00:21:27,290 --> 00:21:30,370
We talk about AI as though it lives
599
00:21:30,370 --> 00:21:31,990
somewhere invisible in the cloud.
600
00:21:33,030 --> 00:21:33,650
It doesn't.
601
00:21:34,210 --> 00:21:37,630
AI requires physical data centers filled with servers,
602
00:21:38,030 --> 00:21:42,370
processors, networking equipment, cooling systems, and backup infrastructure.
603
00:21:42,370 --> 00:21:46,150
Those facilities require land and enormous amounts of
604
00:21:46,150 --> 00:21:50,270
electricity, and some cooling designs can require significant
605
00:21:50,270 --> 00:21:51,530
water resources.
606
00:21:52,870 --> 00:21:54,150
This is a problem.
607
00:21:54,290 --> 00:21:57,870
So when a massive AI data center arrives
608
00:21:57,870 --> 00:22:00,910
near a community, when you live in, residents
609
00:22:00,910 --> 00:22:02,390
have legitimate questions.
610
00:22:02,750 --> 00:22:04,150
How much power will it consume?
611
00:22:04,730 --> 00:22:06,530
How much water will it require?
612
00:22:07,090 --> 00:22:09,870
What happens to local infrastructure when it's in
613
00:22:09,870 --> 00:22:10,170
use?
614
00:22:10,170 --> 00:22:14,170
The AI revolution has a very physical footprint.
615
00:22:15,450 --> 00:22:19,070
And a lot of communities are pushing back.
616
00:22:19,190 --> 00:22:21,310
In fact, there's a few that actually got
617
00:22:21,310 --> 00:22:23,390
these initiatives stopped.
618
00:22:23,810 --> 00:22:27,430
They went to their local town halls, and
619
00:22:27,430 --> 00:22:30,150
they shared their voice.
620
00:22:30,270 --> 00:22:30,490
Why?
621
00:22:30,650 --> 00:22:33,210
Because the politicians there want to listen if
622
00:22:33,210 --> 00:22:34,250
they want to get reelected.
623
00:22:34,590 --> 00:22:36,790
So I think AI is causing a confusion,
624
00:22:37,330 --> 00:22:40,870
but confusion doesn't mean that you're not responsible.
625
00:22:41,550 --> 00:22:43,870
I'll use an analogy with the IRS and
626
00:22:43,870 --> 00:22:44,250
the government.
627
00:22:45,090 --> 00:22:47,530
Ignorance doesn't mean you don't have to pay.
628
00:22:48,530 --> 00:22:50,170
A misunderstanding doesn't mean you don't have to
629
00:22:50,170 --> 00:22:50,370
pay.
630
00:22:51,310 --> 00:22:52,650
You still have to pay.
631
00:22:53,250 --> 00:22:55,110
There might be a misunderstanding, but you still
632
00:22:55,110 --> 00:22:55,570
have to pay.
633
00:22:56,150 --> 00:22:58,310
It's not our fault that you don't understand
634
00:22:58,310 --> 00:23:00,970
our ever-changing million rules.
635
00:23:01,590 --> 00:23:02,450
That's just how we are.
636
00:23:03,410 --> 00:23:04,550
Number seven, guys.
637
00:23:05,370 --> 00:23:07,950
AI companies are warning us.
638
00:23:08,930 --> 00:23:10,670
We may only have months.
639
00:23:12,190 --> 00:23:15,690
AI can help defenders improve cybersecurity, but attackers
640
00:23:15,690 --> 00:23:17,190
can use AI too, guys.
641
00:23:17,590 --> 00:23:21,390
Imagine technology helping criminals identify vulnerabilities, generate
642
00:23:21,390 --> 00:23:26,070
convincing phishing messages, analyze targets, and automate portions
643
00:23:26,070 --> 00:23:26,810
of attacks.
644
00:23:27,170 --> 00:23:32,560
The danger isn't necessarily the AI invents.
645
00:23:33,920 --> 00:23:40,790
Some completely new form of cybercrime and making
646
00:23:40,790 --> 00:23:45,730
existing attacks faster, cheaper, easier to scale could
647
00:23:45,730 --> 00:23:48,870
be a serious enough consequence, right?
648
00:23:49,170 --> 00:23:51,210
And the fact that they can learn from
649
00:23:51,210 --> 00:23:53,250
the data that worked and didn't work.
650
00:23:53,910 --> 00:23:57,670
Organizations should strengthen defenses before these capabilities become
651
00:23:57,670 --> 00:23:58,030
routine.
652
00:23:58,470 --> 00:24:00,510
And I think a lot of places, including
653
00:24:00,510 --> 00:24:02,870
our government, they don't know the answers.
654
00:24:02,990 --> 00:24:03,670
So what are they doing?
655
00:24:03,670 --> 00:24:04,650
They're pushing back.
656
00:24:04,770 --> 00:24:07,070
They're saying, well, let's make it this person's
657
00:24:07,070 --> 00:24:07,470
responsibility.
658
00:24:07,650 --> 00:24:08,510
Let's do that.
659
00:24:08,870 --> 00:24:10,930
But is that really the answer, guys?
660
00:24:10,990 --> 00:24:12,450
Or is it not the answer?
661
00:24:12,530 --> 00:24:14,290
I mean, that's the question that I want
662
00:24:14,290 --> 00:24:15,050
to ask you.
663
00:24:15,290 --> 00:24:17,210
If it's not the question, then how do
664
00:24:17,210 --> 00:24:19,150
we handle this kind of situation?
665
00:24:19,590 --> 00:24:21,430
I think it comes down to something really
666
00:24:21,430 --> 00:24:21,870
important.
667
00:24:21,970 --> 00:24:23,590
And that's this one question.
668
00:24:24,170 --> 00:24:29,030
The question is, AI is a tool.
669
00:24:29,630 --> 00:24:30,470
It's not good.
670
00:24:30,570 --> 00:24:31,510
It's not bad.
671
00:24:31,510 --> 00:24:34,010
It's how we choose to use it that
672
00:24:34,010 --> 00:24:35,690
determines whether it's good or bad.
673
00:24:36,410 --> 00:24:39,650
So the question we have to ask ourselves
674
00:24:39,650 --> 00:24:44,670
is, is AI helping us accomplish the task
675
00:24:44,670 --> 00:24:46,170
better and more efficiently?
676
00:24:46,850 --> 00:24:53,570
And also, is it keeping the human dignity
677
00:24:53,570 --> 00:24:55,670
and respect in play?
678
00:24:55,670 --> 00:24:59,070
Or is it blowing past them by doing
679
00:24:59,070 --> 00:25:03,130
things like not understanding dialects or not understanding
680
00:25:03,130 --> 00:25:06,890
a certain type of communication or even body
681
00:25:06,890 --> 00:25:07,290
language?
682
00:25:07,570 --> 00:25:09,190
It makes mistakes, folks.
683
00:25:09,730 --> 00:25:10,450
AI makes mistakes.
684
00:25:10,510 --> 00:25:12,010
It's always going to make mistakes.
685
00:25:12,730 --> 00:25:13,550
Is it going to get better?
686
00:25:13,710 --> 00:25:13,930
Sure.
687
00:25:15,150 --> 00:25:16,310
Is it going to think the way we
688
00:25:16,310 --> 00:25:16,610
think?
689
00:25:16,750 --> 00:25:17,070
No.
690
00:25:18,290 --> 00:25:21,570
Number eight, your smart home may be watching
691
00:25:21,570 --> 00:25:22,750
more than you realize.
692
00:25:22,750 --> 00:25:25,490
So let's look around a modern home for
693
00:25:25,490 --> 00:25:25,890
a minute, right?
694
00:25:26,330 --> 00:25:27,490
We got smart speakers.
695
00:25:27,810 --> 00:25:34,570
We got cameras, televisions, thermostats, watches, phones, appliances,
696
00:25:35,170 --> 00:25:37,370
even integrated house security systems.
697
00:25:37,790 --> 00:25:41,490
Each device may collect only part of the
698
00:25:41,490 --> 00:25:41,770
picture.
699
00:25:42,250 --> 00:25:45,010
But together, these data points can reveal patterns
700
00:25:45,010 --> 00:25:45,750
about your life.
701
00:25:46,090 --> 00:25:47,770
Let's take Roomba, for example.
702
00:25:48,390 --> 00:25:50,590
There was a merger that got blocked, as
703
00:25:50,590 --> 00:25:51,990
we know, a long time ago with Amazon.
704
00:25:51,990 --> 00:25:54,490
And so these devices that float around your
705
00:25:54,490 --> 00:25:56,790
home now have cameras on them.
706
00:25:57,430 --> 00:25:58,410
They can take pictures.
707
00:25:58,850 --> 00:26:00,030
That data gets sent where?
708
00:26:00,130 --> 00:26:01,030
It's not stored locally.
709
00:26:01,270 --> 00:26:02,770
It's sent to the cloud.
710
00:26:03,170 --> 00:26:04,670
Who has access to that data?
711
00:26:04,730 --> 00:26:05,970
How long is that data there?
712
00:26:06,250 --> 00:26:07,090
It's there indefinitely.
713
00:26:07,970 --> 00:26:09,110
Who has access to it?
714
00:26:09,390 --> 00:26:10,390
Anybody that works for Roomba.
715
00:26:10,770 --> 00:26:15,170
Any third-party company that wants to pay
716
00:26:15,170 --> 00:26:16,350
to have access to it.
717
00:26:17,590 --> 00:26:18,730
So who could access it?
718
00:26:19,890 --> 00:26:22,050
Security companies could use it to try to
719
00:26:22,050 --> 00:26:23,770
convince you on what you need to put
720
00:26:23,770 --> 00:26:24,230
in your home.
721
00:26:25,030 --> 00:26:26,330
Carpet installers could use it.
722
00:26:26,530 --> 00:26:27,750
Now, I don't have a problem with these
723
00:26:27,750 --> 00:26:31,810
companies using it if they've granted you permission,
724
00:26:32,810 --> 00:26:33,030
okay?
725
00:26:33,850 --> 00:26:34,650
Permission-based.
726
00:26:35,010 --> 00:26:36,410
So if I'm coming to get a security
727
00:26:36,410 --> 00:26:37,930
system or I'm coming to get new carpeting,
728
00:26:38,170 --> 00:26:39,050
hey, this is my home.
729
00:26:39,310 --> 00:26:40,310
Oh, do you guys have Roomba?
730
00:26:40,410 --> 00:26:40,910
Yes, I do.
731
00:26:41,170 --> 00:26:41,410
Great.
732
00:26:41,510 --> 00:26:43,390
May we access your Roomba account?
733
00:26:43,510 --> 00:26:44,530
Can you give us your...
734
00:26:44,530 --> 00:26:45,970
Sure, I'll send you a thing.
735
00:26:45,970 --> 00:26:47,670
And then I could send you the link
736
00:26:47,670 --> 00:26:49,450
and you could get permission to access it.
737
00:26:49,610 --> 00:26:50,810
That's how it should be working.
738
00:26:51,090 --> 00:26:53,130
It shouldn't be this nonsense where Roomba and
739
00:26:53,130 --> 00:26:56,490
these companies are just selling your data like
740
00:26:56,490 --> 00:26:57,810
massive wildfires.
741
00:26:57,990 --> 00:26:59,170
That's a big problem.
742
00:26:59,210 --> 00:27:00,170
It's a security nightmare.
743
00:27:01,030 --> 00:27:02,630
So each device, as I said, may collect
744
00:27:02,630 --> 00:27:03,910
only part of the picture.
745
00:27:04,290 --> 00:27:06,270
But together, these data points can reveal patterns
746
00:27:06,270 --> 00:27:08,610
about your life that's pretty personal.
747
00:27:09,770 --> 00:27:10,850
When are you home?
748
00:27:11,390 --> 00:27:12,470
When do you leave?
749
00:27:13,090 --> 00:27:14,370
What devices do you use?
750
00:27:15,090 --> 00:27:16,110
What are your routines?
751
00:27:16,890 --> 00:27:19,770
Smart homes can provide tremendous convenience, but every
752
00:27:19,770 --> 00:27:22,690
connected device creates another reason to understand your
753
00:27:22,690 --> 00:27:24,470
privacy being exploited.
754
00:27:25,110 --> 00:27:27,250
The settings and what information you're sharing.
755
00:27:27,870 --> 00:27:29,350
I mean, even something as simple as having
756
00:27:29,350 --> 00:27:31,930
it on your dishwasher or your washing machine.
757
00:27:32,250 --> 00:27:33,250
People can learn those patterns.
758
00:27:33,310 --> 00:27:34,810
Or even your door opener, right?
759
00:27:35,230 --> 00:27:36,730
Knowing when you go in and out of
760
00:27:36,730 --> 00:27:37,410
your house.
761
00:27:37,690 --> 00:27:39,410
That could be a big thing if that
762
00:27:39,410 --> 00:27:40,050
gets breached.
763
00:27:40,410 --> 00:27:43,130
Somebody has a perfect pattern of when to
764
00:27:43,130 --> 00:27:43,650
rob you.
765
00:27:44,390 --> 00:27:47,130
So we gotta be careful about the information
766
00:27:47,130 --> 00:27:47,670
we're sharing.
767
00:27:47,770 --> 00:27:52,670
And I think convenience should not trump security.
768
00:27:53,310 --> 00:27:54,670
I think for a lot of people, it
769
00:27:54,670 --> 00:27:55,310
is.
770
00:27:55,610 --> 00:27:57,130
That's my real big stand on that.
771
00:27:57,630 --> 00:28:01,190
Number nine, AI is making decisions nobody knows
772
00:28:01,190 --> 00:28:02,610
who is responsible for.
773
00:28:02,930 --> 00:28:07,430
So AI can influence decisions involving employment, insurance,
774
00:28:08,150 --> 00:28:11,810
customer service, security, finance, and many other areas.
775
00:28:11,810 --> 00:28:14,870
But what happens when the decision is wrong?
776
00:28:15,310 --> 00:28:19,790
Saying the, quote unquote, the AI did it.
777
00:28:20,490 --> 00:28:21,790
The AI did it.
778
00:28:21,990 --> 00:28:22,950
Yeah, so what?
779
00:28:23,750 --> 00:28:26,370
It cannot become an acceptable way for organizations
780
00:28:26,370 --> 00:28:27,610
to avoid responsibility.
781
00:28:27,950 --> 00:28:29,330
Well, AI did it, so we're not responsible.
782
00:28:29,870 --> 00:28:33,370
No, if a business deploys automated decision-making,
783
00:28:33,870 --> 00:28:36,190
there should still be human accountability.
784
00:28:37,110 --> 00:28:39,610
People need ways to understand important decisions.
785
00:28:40,890 --> 00:28:44,770
Challenge mistakes and reach someone capable of correcting
786
00:28:44,770 --> 00:28:45,790
them.
787
00:28:46,570 --> 00:28:49,570
Automation should improve responsibility, not erase it.
788
00:28:50,190 --> 00:28:53,530
If convenience is going to, let's say, wipe
789
00:28:53,530 --> 00:28:56,370
out our security, then I think we've gotta
790
00:28:56,370 --> 00:28:59,710
think twice about what conveniences we really want,
791
00:29:00,270 --> 00:29:00,490
right?
792
00:29:00,790 --> 00:29:02,870
I know that sounds crazy, but you have
793
00:29:02,870 --> 00:29:06,310
to understand that the world right now is
794
00:29:06,310 --> 00:29:08,290
paying a lot of money for data.
795
00:29:09,610 --> 00:29:12,070
And whether you're a business or whether you're
796
00:29:12,070 --> 00:29:16,050
a homeowner, our data is so vital to
797
00:29:16,050 --> 00:29:16,390
us.
798
00:29:17,070 --> 00:29:19,590
I tell businesses all the time when I
799
00:29:19,590 --> 00:29:22,570
talk about BCDR, Business Continued Disaster Recovery Solutions,
800
00:29:23,590 --> 00:29:27,250
if you lost your data, where would you
801
00:29:27,250 --> 00:29:27,490
be?
802
00:29:28,250 --> 00:29:34,130
And they're like, uh, uh, like out of
803
00:29:34,130 --> 00:29:34,530
business.
804
00:29:35,070 --> 00:29:37,410
Out of business or like pretty much out
805
00:29:37,410 --> 00:29:37,710
of business.
806
00:29:37,710 --> 00:29:39,410
We'd have to like thumb through everything.
807
00:29:39,490 --> 00:29:40,570
We wouldn't know who to call.
808
00:29:40,650 --> 00:29:41,190
We wouldn't know anything.
809
00:29:41,230 --> 00:29:43,370
We'd have to wait and hope people respond
810
00:29:43,370 --> 00:29:43,950
to us.
811
00:29:45,690 --> 00:29:46,790
That's a serious problem.
812
00:29:47,330 --> 00:29:50,510
Number 10, the hidden cost of AI, boom,
813
00:29:50,710 --> 00:29:51,810
nobody talks about.
814
00:29:52,310 --> 00:29:55,370
AI may appear to be software, but behind
815
00:29:55,370 --> 00:30:00,050
the software is expensive physical infrastructure, okay?
816
00:30:00,450 --> 00:30:02,890
And not just one, multiple infrastructures.
817
00:30:03,730 --> 00:30:05,370
Servers have to be manufactured.
818
00:30:05,950 --> 00:30:09,330
Data centers have to be built, engineered.
819
00:30:10,050 --> 00:30:11,850
Electricity has to be generated.
820
00:30:12,150 --> 00:30:16,150
Equipment has to be cooled, connected, maintained, and
821
00:30:16,150 --> 00:30:17,930
eventually, guys, replaced.
822
00:30:18,410 --> 00:30:21,090
So this means the AI boom isn't only
823
00:30:21,090 --> 00:30:22,810
a software story, right?
824
00:30:22,870 --> 00:30:25,370
You've all found that out when we dealt
825
00:30:25,370 --> 00:30:27,530
with, you know, going from any Windows system
826
00:30:27,530 --> 00:30:28,250
to another Windows system.
827
00:30:28,630 --> 00:30:30,370
Microsoft decides, well, you know, you need to
828
00:30:30,370 --> 00:30:32,690
have this new processor and this, do that.
829
00:30:32,690 --> 00:30:35,210
And they do it because they also sell
830
00:30:35,210 --> 00:30:35,550
computers.
831
00:30:35,650 --> 00:30:36,930
They want to get you to buy new
832
00:30:36,930 --> 00:30:38,490
computers, right?
833
00:30:39,070 --> 00:30:41,910
So this means, again, the AI boom isn't
834
00:30:41,910 --> 00:30:43,350
only a software story.
835
00:30:43,990 --> 00:30:45,110
It's an energy story.
836
00:30:45,410 --> 00:30:46,630
It's an infrastructure story.
837
00:30:46,770 --> 00:30:48,530
It's an economic story.
838
00:30:48,950 --> 00:30:52,370
And increasingly, it's a community planning story.
839
00:30:53,130 --> 00:30:57,550
Every time AI demand grows, something in the
840
00:30:57,550 --> 00:30:59,710
physical world has to support that growth.
841
00:31:00,950 --> 00:31:02,810
And we don't think about that.
842
00:31:02,870 --> 00:31:05,330
We don't think about the cost of what
843
00:31:05,330 --> 00:31:06,610
this query is going to mean to us.
844
00:31:06,610 --> 00:31:07,750
We don't think about it, right?
845
00:31:08,850 --> 00:31:10,670
I think those are concerns that a lot
846
00:31:10,670 --> 00:31:14,150
of people have, but they don't realize what
847
00:31:14,150 --> 00:31:14,850
it means.
848
00:31:15,850 --> 00:31:19,710
And sometimes, when people actually wake up to
849
00:31:19,710 --> 00:31:23,010
what this means, it's too late, or it's
850
00:31:23,010 --> 00:31:25,490
already costing the money that they didn't want
851
00:31:25,490 --> 00:31:25,910
to spend.
852
00:31:26,510 --> 00:31:29,310
So why not take the time now, be
853
00:31:29,310 --> 00:31:33,950
proactive, and understand what AI is about, right?
854
00:31:34,490 --> 00:31:36,510
When you put a new swimming pool, and
855
00:31:36,510 --> 00:31:37,570
let's just use this as an example.
856
00:31:38,270 --> 00:31:40,830
First thing you want to do is you
857
00:31:40,830 --> 00:31:44,490
want to figure out the location you want
858
00:31:44,490 --> 00:31:45,530
to put the swimming pool, right?
859
00:31:47,310 --> 00:31:48,270
You measure it off.
860
00:31:48,330 --> 00:31:49,350
You figure out how much room do you
861
00:31:49,350 --> 00:31:50,310
have, okay?
862
00:31:50,310 --> 00:31:52,270
You decide, are you going to keep the
863
00:31:52,270 --> 00:31:53,350
property that way?
864
00:31:53,790 --> 00:31:55,130
Are you going to build a deck?
865
00:31:55,130 --> 00:31:56,430
Are you going to put it right in
866
00:31:56,430 --> 00:31:56,790
the ground?
867
00:31:56,850 --> 00:31:59,070
Are you going to put it in the
868
00:31:59,070 --> 00:32:00,530
deck so it's half in the ground and
869
00:32:00,530 --> 00:32:01,730
half out, depending on how you're doing your
870
00:32:01,730 --> 00:32:02,270
deck, right?
871
00:32:02,350 --> 00:32:03,150
Put lattice around it.
872
00:32:03,310 --> 00:32:04,350
How are you doing it?
873
00:32:04,970 --> 00:32:06,790
And then after you've done that and you've
874
00:32:06,790 --> 00:32:07,870
figured that out, now you're going to go
875
00:32:07,870 --> 00:32:08,390
to the store.
876
00:32:09,290 --> 00:32:10,550
You've got your size, you've got everything.
877
00:32:10,870 --> 00:32:12,530
And now you're going to say to them,
878
00:32:12,690 --> 00:32:13,790
you know, I want this pool.
879
00:32:14,330 --> 00:32:16,970
Well, do you want a vermiculite pool with
880
00:32:16,970 --> 00:32:17,430
a liner?
881
00:32:17,590 --> 00:32:18,630
Do you want a concrete pool?
882
00:32:18,810 --> 00:32:22,810
And depending on the geographic location that you're
883
00:32:22,810 --> 00:32:27,410
in, weather, climate, et cetera, will dictate what
884
00:32:27,410 --> 00:32:28,510
type of pool you need.
885
00:32:28,750 --> 00:32:30,670
It'll also dictate what type of filter you
886
00:32:30,670 --> 00:32:32,490
need, whether you're going to use, like if
887
00:32:32,490 --> 00:32:33,690
you're up in the North where there's a
888
00:32:33,690 --> 00:32:37,790
lot of trees, you'll use something called, you
889
00:32:37,790 --> 00:32:40,810
basically have a filter that's able to handle
890
00:32:40,810 --> 00:32:43,950
more of the weeds and things like that.
891
00:32:43,990 --> 00:32:46,550
So things like diatomaceous earth.
892
00:32:46,750 --> 00:32:48,430
If you're in an area where you don't
893
00:32:48,430 --> 00:32:50,550
have that, it's lighter, you can get away
894
00:32:50,550 --> 00:32:54,570
with something like a cartridge filter.
895
00:32:54,830 --> 00:32:55,970
Some areas you can get away with a
896
00:32:55,970 --> 00:32:56,590
sand filter.
897
00:32:56,690 --> 00:32:57,830
It depends on what you're doing.
898
00:32:58,010 --> 00:32:59,190
Diatomaceous is one of the most popular.
899
00:32:59,510 --> 00:33:01,390
In Florida, they use cartridge filters a lot.
900
00:33:02,350 --> 00:33:03,950
So you got to think about that.
901
00:33:04,510 --> 00:33:05,650
So a lot of times you may not
902
00:33:05,650 --> 00:33:07,670
know that, and the sales people are going
903
00:33:07,670 --> 00:33:08,630
to have to educate you.
904
00:33:08,890 --> 00:33:10,670
And then they're going to explain, well, you
905
00:33:10,670 --> 00:33:12,850
know, to do a 12 by 24 or
906
00:33:12,850 --> 00:33:15,750
24 by 72 foot pool with eight foot
907
00:33:15,750 --> 00:33:18,450
depth, we're also going to have to drill
908
00:33:18,450 --> 00:33:22,110
well points in because your property is actually,
909
00:33:23,030 --> 00:33:25,370
you know, there is actually a water table
910
00:33:25,370 --> 00:33:26,490
on your property we found.
911
00:33:26,850 --> 00:33:28,010
And so if you want to go deeper
912
00:33:28,010 --> 00:33:30,410
than six feet, it's going to be $3
913
00:33:30,410 --> 00:33:32,890
,000 a well point.
914
00:33:33,250 --> 00:33:33,470
Okay.
915
00:33:34,530 --> 00:33:36,530
And a well point, let's just say it's
916
00:33:36,530 --> 00:33:38,270
$3,000 a well point, but you're going
917
00:33:38,270 --> 00:33:39,510
to have to have several of them.
918
00:33:39,810 --> 00:33:42,830
So when I say $3,000, every point
919
00:33:42,830 --> 00:33:44,170
you go down, so let's say you're going
920
00:33:44,170 --> 00:33:45,270
to have to go down, you're at six
921
00:33:45,270 --> 00:33:45,770
feet, right?
922
00:33:46,170 --> 00:33:47,230
So you're six feet.
923
00:33:48,390 --> 00:33:50,630
It might be something like $3,000 per
924
00:33:50,630 --> 00:33:51,150
well point.
925
00:33:52,190 --> 00:33:54,170
And then it might be $1,000 per
926
00:33:54,170 --> 00:33:54,930
foot you go down.
927
00:33:55,010 --> 00:33:58,410
So let's say you need six well points
928
00:33:58,410 --> 00:34:00,570
to take it down quickly, right?
929
00:34:00,830 --> 00:34:01,670
Time is money.
930
00:34:02,210 --> 00:34:04,130
And then let's say you put the six
931
00:34:04,130 --> 00:34:04,690
or the four in.
932
00:34:05,010 --> 00:34:07,230
Now you have to figure out you're able
933
00:34:07,230 --> 00:34:08,489
to six, but you want to go to
934
00:34:08,489 --> 00:34:09,409
have a 10 foot pool.
935
00:34:09,610 --> 00:34:11,370
So seven, eight, nine, 10.
936
00:34:11,630 --> 00:34:13,870
So now you are, let's say you are
937
00:34:13,870 --> 00:34:17,030
three times six, you're 18,000, right?
938
00:34:17,389 --> 00:34:21,630
So you're 19, 20, 21, 22,000 just
939
00:34:21,630 --> 00:34:22,870
to get your 10 foot pool.
940
00:34:25,050 --> 00:34:27,330
So you have to understand your resources, right?
941
00:34:27,429 --> 00:34:28,730
You have to understand what things are going
942
00:34:28,730 --> 00:34:29,489
to cost.
943
00:34:30,110 --> 00:34:31,929
You have to plan timeline.
944
00:34:32,630 --> 00:34:34,070
You know, what's going to happen to do
945
00:34:34,070 --> 00:34:34,290
this?
946
00:34:34,370 --> 00:34:35,870
Well, we have to take the fence down.
947
00:34:36,090 --> 00:34:37,550
How is this going to be handled?
948
00:34:38,989 --> 00:34:40,310
And you want to kind of know the
949
00:34:40,310 --> 00:34:42,550
flow, you know, if they've done that and
950
00:34:42,550 --> 00:34:43,830
they've got the whole dug and they've done
951
00:34:43,830 --> 00:34:44,489
the well points.
952
00:34:44,489 --> 00:34:45,850
And the next thing they're going to do
953
00:34:45,850 --> 00:34:48,830
is they're going to, they're going to put
954
00:34:48,830 --> 00:34:49,650
the liner in.
955
00:34:49,909 --> 00:34:50,929
They're going to, or they're going to run
956
00:34:50,929 --> 00:34:52,130
the pipes, right?
957
00:34:52,750 --> 00:34:53,870
Are you going to put a heater in?
958
00:34:53,889 --> 00:34:56,270
So these are all questions that you ask.
959
00:34:56,290 --> 00:34:57,650
So the point is you don't just go
960
00:34:57,650 --> 00:34:58,570
and say, hey, I want to throw a
961
00:34:58,570 --> 00:34:59,850
pool in there tomorrow and just throw it
962
00:34:59,850 --> 00:34:59,950
in.
963
00:35:00,250 --> 00:35:01,070
There's questions.
964
00:35:01,370 --> 00:35:02,310
You've got to pick your design.
965
00:35:02,430 --> 00:35:03,390
Like there's lots of things.
966
00:35:04,030 --> 00:35:06,270
The data center, you've got to pick out
967
00:35:06,270 --> 00:35:07,450
how things be done.
968
00:35:07,490 --> 00:35:08,930
How's the internal plumbing going to be done?
969
00:35:08,990 --> 00:35:10,030
Like the routing going to be done?
970
00:35:10,270 --> 00:35:12,110
What kind of power requirements are needed?
971
00:35:12,670 --> 00:35:14,050
Just let's go in very basic.
972
00:35:14,050 --> 00:35:16,250
Let's just say, how much rack space do
973
00:35:16,250 --> 00:35:16,670
I need?
974
00:35:17,490 --> 00:35:19,030
And based on that, we have to figure
975
00:35:19,030 --> 00:35:21,410
out what type of square footage we need
976
00:35:21,410 --> 00:35:23,730
to build the data center, right?
977
00:35:23,770 --> 00:35:25,310
So we need to know those kinds of
978
00:35:25,310 --> 00:35:25,650
things.
979
00:35:26,670 --> 00:35:30,650
What kind of, let's say, pipe diameter do
980
00:35:30,650 --> 00:35:33,370
we need for the, you know, for the
981
00:35:33,370 --> 00:35:34,630
cooling system, right?
982
00:35:35,870 --> 00:35:38,710
What kind of power lines do we need?
983
00:35:38,970 --> 00:35:41,030
Do we need backup like generator?
984
00:35:41,030 --> 00:35:44,110
And so the generator, maybe in our area,
985
00:35:44,190 --> 00:35:48,110
let's say there's an option to do gas.
986
00:35:48,370 --> 00:35:50,350
But let's say we also want to make
987
00:35:50,350 --> 00:35:52,050
sure if the gas goes out, we have
988
00:35:52,050 --> 00:35:52,790
another backup.
989
00:35:52,910 --> 00:35:54,430
So we could also back up the generator
990
00:35:54,430 --> 00:35:57,530
to be, it could be gas or diesel.
991
00:35:57,750 --> 00:35:58,810
We could, you know, we could have something
992
00:35:58,810 --> 00:35:59,950
that could be very expensive because you'd have
993
00:35:59,950 --> 00:36:02,270
to two different types of engines to run
994
00:36:02,270 --> 00:36:04,710
that because you can't use the same engine
995
00:36:04,710 --> 00:36:05,970
for gas or diesel.
996
00:36:06,090 --> 00:36:08,930
You'd have to have either a two-part
997
00:36:08,930 --> 00:36:10,670
generator or you'd have the different generators.
998
00:36:10,670 --> 00:36:11,970
So that's something to think about.
999
00:36:12,530 --> 00:36:14,630
And then are you using solar, right?
1000
00:36:14,690 --> 00:36:16,070
So there's all these questions.
1001
00:36:16,650 --> 00:36:18,870
How does this impact the environment?
1002
00:36:20,330 --> 00:36:23,150
The trucks coming in and out to build
1003
00:36:23,150 --> 00:36:23,610
this.
1004
00:36:24,230 --> 00:36:25,850
The pollution of the land.
1005
00:36:26,050 --> 00:36:27,610
I'll talk about one right here in our
1006
00:36:27,610 --> 00:36:28,130
own town.
1007
00:36:28,670 --> 00:36:32,170
So there's a building, basically now it was
1008
00:36:32,170 --> 00:36:32,630
sold.
1009
00:36:33,070 --> 00:36:37,450
But the building originally was basically called Express
1010
00:36:37,450 --> 00:36:38,030
Scripts.
1011
00:36:38,330 --> 00:36:40,310
And then they were sold to another company
1012
00:36:40,310 --> 00:36:41,110
and then to Cigna Healthcare.
1013
00:36:41,250 --> 00:36:42,530
And then they sold to this builder.
1014
00:36:43,230 --> 00:36:45,490
And the builder's now putting homes up.
1015
00:36:45,930 --> 00:36:50,030
But the amount of disruption they're causing, okay?
1016
00:36:51,190 --> 00:36:54,370
The dirt and the debris and also the
1017
00:36:54,370 --> 00:36:57,130
fact that they have to pull a lot
1018
00:36:57,130 --> 00:37:00,950
of, let's say, things like carcinogenic things out
1019
00:37:00,950 --> 00:37:01,690
of the plant.
1020
00:37:01,990 --> 00:37:05,310
They have to pull out hard equipment that
1021
00:37:05,310 --> 00:37:06,470
was in labs and stuff like that.
1022
00:37:06,510 --> 00:37:08,270
They can't just knock the building down, right?
1023
00:37:09,010 --> 00:37:10,790
So there's asbestos in the building, a lot
1024
00:37:10,790 --> 00:37:11,170
of things like that.
1025
00:37:11,190 --> 00:37:12,950
So there's a lot of potential things.
1026
00:37:13,030 --> 00:37:17,270
So now when you build something new and
1027
00:37:17,270 --> 00:37:22,750
you increase its usage, let's say limit, you
1028
00:37:22,750 --> 00:37:25,330
have to build up your EMS, emergency medical
1029
00:37:25,330 --> 00:37:27,310
services, your police, fire, right?
1030
00:37:28,050 --> 00:37:29,570
And the town's gonna be like, you have
1031
00:37:29,570 --> 00:37:30,950
to get more taxes, but this is all
1032
00:37:30,950 --> 00:37:31,730
gonna be planned.
1033
00:37:31,990 --> 00:37:33,350
So you don't just do this overnight.
1034
00:37:33,630 --> 00:37:34,590
That's the most important thing I wanna tell
1035
00:37:34,590 --> 00:37:34,690
you.
1036
00:37:34,710 --> 00:37:36,710
So building a data center, you don't just
1037
00:37:36,710 --> 00:37:37,350
do it overnight.
1038
00:37:38,270 --> 00:37:39,910
And if you think you do, it's gonna
1039
00:37:39,910 --> 00:37:42,790
cost you so much more money, all because
1040
00:37:42,790 --> 00:37:43,790
you didn't properly plan.
1041
00:37:43,890 --> 00:37:45,310
That's probably one of the most important things
1042
00:37:45,310 --> 00:37:45,930
I wanna share with you.
1043
00:37:46,410 --> 00:37:49,090
Number 11, guys, are robots actually ready to
1044
00:37:49,090 --> 00:37:50,430
replace human workers?
1045
00:37:51,370 --> 00:37:52,550
That's a question a lot of people have
1046
00:37:52,550 --> 00:37:52,870
been asking.
1047
00:37:53,550 --> 00:37:59,690
We've heard predictions about robots replacing workers for
1048
00:37:59,690 --> 00:37:59,950
years.
1049
00:38:00,330 --> 00:38:03,290
Some jobs and tasks absolutely can be automated.
1050
00:38:04,030 --> 00:38:06,470
Robots are particularly effective when work is repetitive,
1051
00:38:06,690 --> 00:38:08,010
predictable, measurable, and structured.
1052
00:38:08,010 --> 00:38:12,110
Also when there's a danger to humans.
1053
00:38:13,250 --> 00:38:17,570
But humans remain remarkably capable when situations require
1054
00:38:17,570 --> 00:38:22,530
judgment, creativity, communication, adaptability, empathy, or dealing with
1055
00:38:22,530 --> 00:38:24,050
unpredictable environments.
1056
00:38:24,570 --> 00:38:27,130
The future may not simply be robots replacing
1057
00:38:27,130 --> 00:38:27,790
humans.
1058
00:38:29,330 --> 00:38:31,890
In many industries, it may be humans using
1059
00:38:31,890 --> 00:38:33,690
machines to accomplish more.
1060
00:38:34,310 --> 00:38:36,990
The smartest question may be which human abilities
1061
00:38:36,990 --> 00:38:41,030
become more valuable as automation grows and improves
1062
00:38:41,030 --> 00:38:41,690
and evolves.
1063
00:38:42,410 --> 00:38:43,970
So I think these are questions that we've
1064
00:38:43,970 --> 00:38:45,050
gotta ask ourselves.
1065
00:38:45,810 --> 00:38:47,930
These are questions that now that we're moving
1066
00:38:47,930 --> 00:38:50,590
into a very fast AI error, we've gotta
1067
00:38:50,590 --> 00:38:53,810
make sure that we're using AI in a
1068
00:38:53,810 --> 00:38:57,610
proper way, and it's not becoming this control
1069
00:38:57,610 --> 00:39:00,490
consortium that power companies are using.
1070
00:39:00,990 --> 00:39:03,370
And power, I don't mean electrical companies.
1071
00:39:03,750 --> 00:39:05,990
I mean power that they're getting control over.
1072
00:39:06,690 --> 00:39:09,490
Some of the big tech giants, number 12.
1073
00:39:10,430 --> 00:39:12,450
The next cyber tech may not need a
1074
00:39:12,450 --> 00:39:13,450
human hacker, guys.
1075
00:39:13,810 --> 00:39:15,490
I don't know if you know what I
1076
00:39:15,490 --> 00:39:19,790
mean by that, but that's a very serious
1077
00:39:19,790 --> 00:39:20,270
problem.
1078
00:39:20,730 --> 00:39:22,970
They now can use AI to do that,
1079
00:39:23,070 --> 00:39:23,270
right?
1080
00:39:23,710 --> 00:39:26,630
That's a very, very serious problem.
1081
00:39:26,650 --> 00:39:28,650
I mean, really, really serious.
1082
00:39:29,090 --> 00:39:31,630
Cyber crime has traditionally required people to perform
1083
00:39:31,630 --> 00:39:32,810
many steps manually.
1084
00:39:33,590 --> 00:39:36,250
AI, guys, unfortunately could change that.
1085
00:39:36,650 --> 00:39:39,430
An automated system could potentially scan for vulnerabilities,
1086
00:39:40,170 --> 00:39:44,750
customize social engineering attempts, analyze responses, and operate
1087
00:39:44,750 --> 00:39:47,650
against enormous numbers of targets.
1088
00:39:47,910 --> 00:39:50,590
It could even figure out what's gonna be
1089
00:39:51,090 --> 00:39:53,110
the least likely way to get through its
1090
00:39:53,110 --> 00:39:56,190
social engineering and mitigate that out of the
1091
00:39:56,190 --> 00:39:56,690
attack.
1092
00:39:57,430 --> 00:40:00,790
See, this changes the scale of the threat
1093
00:40:00,790 --> 00:40:01,410
now, guys.
1094
00:40:01,410 --> 00:40:04,850
Businesses need, well, they need a lot, but
1095
00:40:04,850 --> 00:40:07,570
they need fundamentals that work even when attackers
1096
00:40:07,570 --> 00:40:08,550
become faster.
1097
00:40:09,190 --> 00:40:13,110
Strong authentication, patching, monitoring, employee education, reliable
1098
00:40:13,110 --> 00:40:13,670
backups.
1099
00:40:13,990 --> 00:40:16,690
As I said, BCDR, Business Continued Disaster Recovery,
1100
00:40:17,130 --> 00:40:20,030
which Business Continued Disaster Recovery is a step
1101
00:40:20,030 --> 00:40:23,630
beyond just backups because BCDR allows you things
1102
00:40:23,630 --> 00:40:27,390
like spin up virtual machines in minutes so
1103
00:40:27,390 --> 00:40:30,150
that you can use those temporarily until the
1104
00:40:30,150 --> 00:40:33,130
regular resource servers are back up online and
1105
00:40:33,130 --> 00:40:33,850
they're fixed.
1106
00:40:34,370 --> 00:40:36,430
So strong authentication, as I said, the patching,
1107
00:40:36,530 --> 00:40:39,930
monitoring, employee education, reliable backups, recovery planning, and
1108
00:40:39,930 --> 00:40:42,610
layered security still matter, guys.
1109
00:40:43,190 --> 00:40:48,330
Sometimes the fundamentals become more important when technology
1110
00:40:48,330 --> 00:40:49,170
changes.
1111
00:40:49,910 --> 00:40:51,630
But a lot of people are still treating
1112
00:40:51,630 --> 00:40:54,790
technology like it was in the 1990s.
1113
00:40:55,710 --> 00:40:59,690
Number 13, we gave technology more control than
1114
00:40:59,690 --> 00:41:00,410
we actually realized.
1115
00:41:00,750 --> 00:41:03,890
Think about how many everyday decisions technology already
1116
00:41:03,890 --> 00:41:04,370
influences.
1117
00:41:04,990 --> 00:41:06,050
What route should you drive?
1118
00:41:06,610 --> 00:41:07,970
What video should you watch?
1119
00:41:08,590 --> 00:41:09,570
What should you buy?
1120
00:41:10,190 --> 00:41:12,110
Which message belongs in spam?
1121
00:41:13,230 --> 00:41:15,450
What news should appear on your screen?
1122
00:41:16,230 --> 00:41:17,890
Which person should you follow?
1123
00:41:19,270 --> 00:41:22,170
None of these changes happened overnight.
1124
00:41:22,890 --> 00:41:26,630
We gradually traded small decisions for convenience.
1125
00:41:26,690 --> 00:41:28,890
And this goes back to my whole consensus
1126
00:41:28,890 --> 00:41:34,370
that if we're giving up security or privacy
1127
00:41:34,370 --> 00:41:36,930
to have convenience, that's a big problem.
1128
00:41:37,430 --> 00:41:39,970
Use technology as a tool.
1129
00:41:41,070 --> 00:41:46,470
Don't automatically allow the tool to become the
1130
00:41:46,470 --> 00:41:47,110
decision maker.
1131
00:41:47,670 --> 00:41:49,170
And my fear is a lot of people
1132
00:41:49,170 --> 00:41:50,450
are doing this now right now, guys.
1133
00:41:50,670 --> 00:41:53,150
They're doing it because it's so easy and
1134
00:41:53,150 --> 00:41:54,750
vendors are making it like this, you know,
1135
00:41:54,830 --> 00:41:56,330
one click, one that, one that.
1136
00:41:56,330 --> 00:41:59,530
And this is causing problems for so many
1137
00:41:59,530 --> 00:42:01,470
people, right?
1138
00:42:01,750 --> 00:42:06,990
So many people that I feel, it's just,
1139
00:42:07,130 --> 00:42:09,590
it's mind boggling, okay?
1140
00:42:13,000 --> 00:42:15,100
This is a big problem, guys.
1141
00:42:15,640 --> 00:42:17,420
And this is not going away.
1142
00:42:18,580 --> 00:42:20,400
The way we get it to go away
1143
00:42:20,400 --> 00:42:23,600
is we start becoming more mindful and considerate
1144
00:42:23,600 --> 00:42:26,540
citizens and business owners, right?
1145
00:42:26,800 --> 00:42:27,860
I've said this before.
1146
00:42:27,860 --> 00:42:31,420
Just because we can doesn't mean we should.
1147
00:42:31,520 --> 00:42:32,120
Let me say that again.
1148
00:42:32,480 --> 00:42:34,940
Just because we can doesn't mean we should.
1149
00:42:35,500 --> 00:42:39,200
The technology you trust could become your biggest
1150
00:42:39,200 --> 00:42:39,620
risk.
1151
00:42:41,040 --> 00:42:44,060
Number 14, the technology most likely to create
1152
00:42:44,060 --> 00:42:46,880
a problem isn't necessarily something unfamiliar to you.
1153
00:42:47,240 --> 00:42:48,380
I don't know if you're aware of that.
1154
00:42:49,220 --> 00:42:52,780
That's a huge, huge thing, guys.
1155
00:42:53,600 --> 00:42:57,300
So huge that many people like don't realize
1156
00:42:57,300 --> 00:42:59,360
it's the common things that can cause the
1157
00:42:59,360 --> 00:43:00,000
problem, right?
1158
00:43:01,780 --> 00:43:04,040
It could be something you trust every day.
1159
00:43:04,620 --> 00:43:05,520
It could be your phone.
1160
00:43:05,980 --> 00:43:06,860
It could be your computer.
1161
00:43:07,220 --> 00:43:08,100
It could be your email.
1162
00:43:08,240 --> 00:43:09,160
It could be your cloud account.
1163
00:43:09,260 --> 00:43:10,420
It could be your smart home.
1164
00:43:10,940 --> 00:43:12,300
It could be your AI assistant.
1165
00:43:12,920 --> 00:43:16,220
The longer something works reliably, the easier it
1166
00:43:16,220 --> 00:43:18,560
becomes to stop thinking about what happens if
1167
00:43:18,560 --> 00:43:23,380
it fails, becomes compromised, changes ownership, or starts
1168
00:43:23,380 --> 00:43:24,580
handling information differently.
1169
00:43:24,860 --> 00:43:26,560
So I think when we use technology, we
1170
00:43:26,560 --> 00:43:29,100
have to always realize that we have to
1171
00:43:29,100 --> 00:43:29,880
do threat assessments.
1172
00:43:30,180 --> 00:43:32,040
We have to make sure that what we're
1173
00:43:32,040 --> 00:43:35,440
using is still under the rules we expect.
1174
00:43:36,160 --> 00:43:39,060
And if it's not, then we have to
1175
00:43:39,060 --> 00:43:40,260
make a change.
1176
00:43:40,820 --> 00:43:44,200
We have to strengthen a security procedure, add
1177
00:43:44,200 --> 00:43:47,460
an SOP, a standard operating procedure, add a
1178
00:43:47,460 --> 00:43:52,520
rule to a firewall, change a validation, right?
1179
00:43:53,420 --> 00:43:55,800
Trust shouldn't mean blindness.
1180
00:43:56,820 --> 00:43:57,220
Okay.
1181
00:43:58,220 --> 00:44:01,360
And that brings us back to today's main
1182
00:44:01,360 --> 00:44:01,880
question.
1183
00:44:02,720 --> 00:44:04,180
What is today's main question?
1184
00:44:04,940 --> 00:44:08,900
Is technology moving too fast?
1185
00:44:10,240 --> 00:44:14,040
I don't think technology itself is the enemy.
1186
00:44:14,500 --> 00:44:16,260
Been an engineer for a long time.
1187
00:44:16,680 --> 00:44:20,240
I believe technology can solve extraordinary problems and
1188
00:44:20,240 --> 00:44:24,220
challenges, increase productivity, connect people, improve safety, and
1189
00:44:24,220 --> 00:44:28,940
create opportunities that previous generations could barely imagine.
1190
00:44:29,840 --> 00:44:33,020
But ladies and gentlemen, capability needs responsibility.
1191
00:44:34,060 --> 00:44:37,620
You see, when AI becomes more autonomous, okay,
1192
00:44:38,140 --> 00:44:40,120
accountability has to keep pace.
1193
00:44:40,880 --> 00:44:44,440
When devices collect more information, privacy protections have
1194
00:44:44,440 --> 00:44:45,100
to keep pace.
1195
00:44:45,720 --> 00:44:48,100
Things like the safety sticks we talked about
1196
00:44:48,740 --> 00:44:52,620
by the municipal parking company, things like the
1197
00:44:52,620 --> 00:44:55,000
Flux Safety Network, right?
1198
00:44:55,500 --> 00:44:57,400
Things like even your car.
1199
00:44:58,900 --> 00:45:00,860
A lot of these companies ask you to
1200
00:45:00,860 --> 00:45:03,160
put all your information into the app.
1201
00:45:03,680 --> 00:45:04,120
Why?
1202
00:45:05,320 --> 00:45:06,660
What if they get breached?
1203
00:45:08,080 --> 00:45:10,040
So I can click one button and make
1204
00:45:10,040 --> 00:45:11,120
a schedule for my car?
1205
00:45:11,640 --> 00:45:12,280
I'm not that lazy.
1206
00:45:12,400 --> 00:45:13,380
I can call and make an appointment.
1207
00:45:13,960 --> 00:45:16,200
So I think we've got to look at
1208
00:45:16,200 --> 00:45:18,420
these trade-offs, look at things that might
1209
00:45:18,420 --> 00:45:20,180
take us a little bit longer, but actually
1210
00:45:20,180 --> 00:45:22,840
keep ourself more protected.
1211
00:45:23,780 --> 00:45:25,920
So as I said, when devices collect more
1212
00:45:25,920 --> 00:45:29,780
information, privacy protections have to keep pace.
1213
00:45:30,120 --> 00:45:32,920
Not should, must keep pace.
1214
00:45:33,380 --> 00:45:36,000
When cyber attacks become more sophisticated, security has
1215
00:45:36,000 --> 00:45:37,640
to, again, keep pace.
1216
00:45:38,500 --> 00:45:42,540
Security has to basically keep up with the
1217
00:45:42,540 --> 00:45:42,900
standard.
1218
00:45:43,940 --> 00:45:47,980
When AI consumes more resources, infrastructure planning has
1219
00:45:47,980 --> 00:45:49,140
to keep pace.
1220
00:45:50,440 --> 00:45:52,600
Not should, must.
1221
00:45:53,840 --> 00:45:58,220
When robots perform more work, people and businesses
1222
00:45:58,220 --> 00:46:01,300
need to understand where humans still provide unique
1223
00:46:01,300 --> 00:46:01,860
value.
1224
00:46:02,500 --> 00:46:05,440
I think that's an important piece today is
1225
00:46:05,440 --> 00:46:07,380
humans will always have value.
1226
00:46:08,240 --> 00:46:09,580
But I know a lot of times like,
1227
00:46:09,660 --> 00:46:10,740
oh, well, you know, John, I'm going to
1228
00:46:10,740 --> 00:46:11,860
use AI for this.
1229
00:46:13,480 --> 00:46:15,960
I think that's a big, big problem.
1230
00:46:16,420 --> 00:46:18,100
If we think AI is the solution to
1231
00:46:18,100 --> 00:46:19,980
everything, that's a problem for us.
1232
00:46:20,280 --> 00:46:21,540
A very, very big problem.
1233
00:46:21,600 --> 00:46:24,000
We have to realize that our brain needs
1234
00:46:24,000 --> 00:46:26,460
to be used, okay, not put in dormancy,
1235
00:46:27,140 --> 00:46:27,320
okay?
1236
00:46:27,780 --> 00:46:31,460
And when technology becomes more convenient, we have
1237
00:46:31,460 --> 00:46:34,860
to resist becoming less curious about how it
1238
00:46:34,860 --> 00:46:35,020
works.
1239
00:46:35,080 --> 00:46:36,840
We always need to ask the question about
1240
00:46:36,840 --> 00:46:37,920
curiosity.
1241
00:46:39,060 --> 00:46:44,300
Curiosity will keep us in a space that
1242
00:46:44,300 --> 00:46:45,900
allows us to choose.
1243
00:46:46,400 --> 00:46:47,860
If we say, oh, I don't really care
1244
00:46:47,860 --> 00:46:49,560
how it works, whatever's under the hood works
1245
00:46:49,560 --> 00:46:50,180
like that, right?
1246
00:46:50,660 --> 00:46:53,280
Being curious about, well, how is that grabbing
1247
00:46:53,280 --> 00:46:53,940
my data?
1248
00:46:54,420 --> 00:46:57,760
How is EasyPass using my data?
1249
00:46:57,920 --> 00:46:59,220
I mean, I'm just being honest, right?
1250
00:46:59,400 --> 00:47:01,060
So let's talk about that for a moment.
1251
00:47:02,020 --> 00:47:06,480
The vulnerabilities of EasyPass.
1252
00:47:07,140 --> 00:47:12,720
Let's go down that monkey path, if you
1253
00:47:12,720 --> 00:47:12,960
will.
1254
00:47:14,640 --> 00:47:16,620
Three months after the state learned that the
1255
00:47:16,620 --> 00:47:19,660
EasyPass system was vulnerable to cyber attack, it
1256
00:47:19,660 --> 00:47:22,000
became unclear whether the problem is being addressed,
1257
00:47:22,620 --> 00:47:22,780
okay?
1258
00:47:23,220 --> 00:47:26,400
State officials ranging from, there was one gentleman
1259
00:47:26,400 --> 00:47:32,800
head of cybersecurity, even Governor Christie Sunu didn't
1260
00:47:32,800 --> 00:47:35,260
respond to messages seeking an update.
1261
00:47:36,480 --> 00:47:39,360
Even more troubling is the company, the state
1262
00:47:39,360 --> 00:47:42,860
hired to oversee cybersecurity, the Atom Group of
1263
00:47:42,860 --> 00:47:45,080
Portsmouth, has its own vulnerability problems.
1264
00:47:45,660 --> 00:47:50,020
When globally recognized cybersecurity experts of the United
1265
00:47:50,020 --> 00:47:52,800
Kingdom tested the Atom Group's website, they found
1266
00:47:52,800 --> 00:47:55,340
several errors that could allow hackers to infiltrate
1267
00:47:55,340 --> 00:47:57,900
the site and obtain personal identifying information.
1268
00:48:00,000 --> 00:48:03,240
So these are serious, serious problems.
1269
00:48:03,500 --> 00:48:05,320
And this was back in 2023.
1270
00:48:05,640 --> 00:48:08,560
So the big question is, are there any
1271
00:48:08,560 --> 00:48:10,820
vulnerabilities of EasyPass today?
1272
00:48:12,760 --> 00:48:15,020
So there's a big one that I wanna
1273
00:48:15,020 --> 00:48:16,840
share with you, and it's not really them,
1274
00:48:16,920 --> 00:48:18,000
it's the network, okay?
1275
00:48:18,360 --> 00:48:21,060
So how does this concept work?
1276
00:48:22,840 --> 00:48:24,940
It's pretty straightforward.
1277
00:48:25,780 --> 00:48:29,900
It's the toll road payment scam, okay?
1278
00:48:31,700 --> 00:48:35,760
What happens, you will get a notice, you'll
1279
00:48:35,760 --> 00:48:38,440
get a text saying you owe money on
1280
00:48:38,440 --> 00:48:39,140
your toll account.
1281
00:48:39,400 --> 00:48:40,580
Don't click the link.
1282
00:48:41,140 --> 00:48:44,620
Another one will tell you that you're going
1283
00:48:44,620 --> 00:48:50,160
to be basically summoned to court, okay?
1284
00:48:52,720 --> 00:48:55,660
And there has been just a 2023 $470
1285
00:48:55,660 --> 00:49:00,180
million that were made by these scams.
1286
00:49:00,660 --> 00:49:03,320
So these scams work so well because you
1287
00:49:03,320 --> 00:49:05,220
have to understand the psychology behind these scams.
1288
00:49:06,060 --> 00:49:07,960
And that's really the first weapon to how
1289
00:49:07,960 --> 00:49:09,700
we actually disarm them.
1290
00:49:10,100 --> 00:49:11,580
Scammers are not just guessing.
1291
00:49:12,000 --> 00:49:13,980
They study human behavior and engineer every detail
1292
00:49:13,980 --> 00:49:15,820
of their message to bypass your skepticism.
1293
00:49:16,220 --> 00:49:17,440
Call or chat with an expert.
1294
00:49:17,780 --> 00:49:19,620
A specialist will answer your question in minutes.
1295
00:49:19,720 --> 00:49:20,320
Chat now.
1296
00:49:21,600 --> 00:49:24,980
Fraudulent toll techs almost always claim very small
1297
00:49:24,980 --> 00:49:25,400
amounts.
1298
00:49:26,300 --> 00:49:29,100
Typical fake balances range from $3.95 to
1299
00:49:29,100 --> 00:49:33,880
12.55. A large charge feels suspicious immediately.
1300
00:49:33,880 --> 00:49:36,060
A small charge feels like an oversight you
1301
00:49:36,060 --> 00:49:36,820
might have made.
1302
00:49:37,000 --> 00:49:39,120
Your brain tells you it's probably legitimate and
1303
00:49:39,120 --> 00:49:39,900
not worth investigating.
1304
00:49:40,380 --> 00:49:42,660
You pay before thinking twice they got your
1305
00:49:42,660 --> 00:49:43,020
information.
1306
00:49:43,200 --> 00:49:45,420
And now you have an identity fraud issue.
1307
00:49:46,160 --> 00:49:49,200
After a small amount grabs your attention, the
1308
00:49:49,200 --> 00:49:51,820
threat seals the deal.
1309
00:49:52,680 --> 00:49:56,160
Common fake threat notices, license suspension warnings, vehicle
1310
00:49:56,160 --> 00:49:58,780
registration holds, fees that double or triple in
1311
00:49:58,780 --> 00:50:02,000
the 24 hours, threats of legal action, being
1312
00:50:02,000 --> 00:50:04,220
threatened that you'll be summoned to court.
1313
00:50:05,240 --> 00:50:06,360
So these are big issues.
1314
00:50:07,040 --> 00:50:08,140
And here's how the scam works.
1315
00:50:09,160 --> 00:50:10,620
It's not just a simple question.
1316
00:50:10,780 --> 00:50:12,820
Today's toll scammers do not need technical skills.
1317
00:50:12,960 --> 00:50:15,820
They buy ready-made phishing kits on Telegram
1318
00:50:15,820 --> 00:50:16,560
and other platforms.
1319
00:50:16,860 --> 00:50:17,640
I bet you didn't know this.
1320
00:50:17,660 --> 00:50:20,360
A lot of these scammers out there, they
1321
00:50:20,360 --> 00:50:24,280
pay for a service, including ransomware as a
1322
00:50:24,280 --> 00:50:24,600
service.
1323
00:50:25,600 --> 00:50:27,380
And there's customer service.
1324
00:50:27,380 --> 00:50:29,380
They give them their credit card, and they
1325
00:50:29,380 --> 00:50:30,720
literally help them launch an attack.
1326
00:50:30,800 --> 00:50:32,300
These people aren't even knowledgeable.
1327
00:50:33,920 --> 00:50:36,940
They include things like pixel-perfect replicas of
1328
00:50:36,940 --> 00:50:41,500
the real E-ZPass portals, clone state motor
1329
00:50:41,500 --> 00:50:45,440
vehicle administration websites, real-time dashboards showing victim
1330
00:50:45,440 --> 00:50:48,640
data as it's typed, templates customized for specific
1331
00:50:48,640 --> 00:50:53,120
states and even toll agencies, AI-generated messages,
1332
00:50:54,060 --> 00:50:57,180
identifying your region and referencing your local toll
1333
00:50:57,180 --> 00:51:01,500
agency by name, mentioning different names, like in
1334
00:51:01,500 --> 00:51:06,200
Georgia, it's called PeachPass, FastTrack in California, voice
1335
00:51:06,200 --> 00:51:09,920
cloning technology, the red flag checklist, which I
1336
00:51:09,920 --> 00:51:11,240
think is the most important thing for you
1337
00:51:11,240 --> 00:51:13,500
guys all to be aware of, unfamiliar center
1338
00:51:13,500 --> 00:51:17,500
number, official agencies can register short codes, not
1339
00:51:17,500 --> 00:51:21,680
random 10-digit cell numbers, urgent language, phrases
1340
00:51:21,680 --> 00:51:23,840
like pay within 12 hours or final notice
1341
00:51:23,840 --> 00:51:26,640
before suspension, generic reading, dear customer, instead of
1342
00:51:26,640 --> 00:51:28,040
your actual name, right?
1343
00:51:28,400 --> 00:51:31,520
Any domain ending with vip, top, help, xin,
1344
00:51:31,720 --> 00:51:32,240
or similar.
1345
00:51:32,920 --> 00:51:35,000
Payment link in the text, real agencies direct
1346
00:51:35,000 --> 00:51:37,140
you to their official portals, not random links.
1347
00:51:37,740 --> 00:51:39,580
Request for sensitive information, please put your social
1348
00:51:39,580 --> 00:51:42,420
security number here, your password, full card details,
1349
00:51:42,860 --> 00:51:44,000
grammar or punctuation errors.
1350
00:51:44,360 --> 00:51:45,820
What E-ZPass will never do?
1351
00:51:46,820 --> 00:51:48,880
Demand immediate payment through a link in unsolicited
1352
00:51:48,880 --> 00:51:49,200
text.
1353
00:51:49,200 --> 00:51:51,480
Ask for social security numbers to verify an
1354
00:51:51,480 --> 00:51:51,740
account.
1355
00:51:52,180 --> 00:51:54,420
Request payment through Zelle, Venmo, or Cash App.
1356
00:51:54,740 --> 00:51:56,280
Threaten a light suspension in a text.
1357
00:51:56,680 --> 00:52:00,020
Send payment links to non-government or unofficial
1358
00:52:00,020 --> 00:52:00,620
domains.
1359
00:52:02,000 --> 00:52:03,740
So these are problems.
1360
00:52:05,780 --> 00:52:08,520
New York, only official app is Tolls New
1361
00:52:08,520 --> 00:52:08,720
York.
1362
00:52:08,760 --> 00:52:12,460
New Jersey, text limited to appointment reminders only
1363
00:52:12,460 --> 00:52:12,900
so you know.
1364
00:52:13,240 --> 00:52:15,780
Pennsylvania, all balance notices come by US Mail
1365
00:52:15,780 --> 00:52:16,100
First.
1366
00:52:16,100 --> 00:52:19,920
In Virginia, legitimate texts come from 844-540
1367
00:52:19,920 --> 00:52:24,080
-0707 or 844-718-2368.
1368
00:52:24,520 --> 00:52:27,240
In Maryland, never contact customers via text to
1369
00:52:27,240 --> 00:52:27,920
request payments.
1370
00:52:28,280 --> 00:52:30,860
In Massachusetts, bills are never sent via text
1371
00:52:30,860 --> 00:52:31,460
message.
1372
00:52:31,940 --> 00:52:34,900
So hopefully these give you some insight about
1373
00:52:34,900 --> 00:52:35,840
what's going on.
1374
00:52:36,100 --> 00:52:37,840
But the key is that a lot of
1375
00:52:37,840 --> 00:52:39,720
people are saying, you know what, it's probably
1376
00:52:39,720 --> 00:52:40,480
a small amount.
1377
00:52:40,720 --> 00:52:43,280
I'm here to tell you those small amounts
1378
00:52:43,280 --> 00:52:45,580
could be the thing that actually costs you
1379
00:52:46,100 --> 00:52:47,600
your identity.
1380
00:52:48,360 --> 00:52:50,460
And getting your identity back, guys, could be
1381
00:52:50,460 --> 00:52:53,420
not thousands, could be the average is a
1382
00:52:53,420 --> 00:52:54,580
few million dollars or more.
1383
00:52:55,200 --> 00:52:57,780
So these are problems, guys, that we need
1384
00:52:57,780 --> 00:52:59,120
to be aware of.
1385
00:52:59,680 --> 00:53:02,280
So as I said, when technology becomes more
1386
00:53:02,280 --> 00:53:05,020
convenient, we have to resist becoming less curious
1387
00:53:05,020 --> 00:53:05,760
about how it works.
1388
00:53:05,960 --> 00:53:08,060
Even if we're not a techno person, okay,
1389
00:53:08,160 --> 00:53:10,820
the biggest danger may not be, again, the
1390
00:53:10,820 --> 00:53:13,640
technology suddenly becomes too powerful.
1391
00:53:14,240 --> 00:53:16,980
It may be that technology changes gradually enough
1392
00:53:16,980 --> 00:53:19,620
that we stop noticing how much responsibility we've
1393
00:53:19,620 --> 00:53:20,620
handed over to it.
1394
00:53:21,040 --> 00:53:22,740
So I want to ask you to please
1395
00:53:22,740 --> 00:53:23,300
stay curious.
1396
00:53:23,900 --> 00:53:25,840
I want to ask you what information the
1397
00:53:25,840 --> 00:53:27,220
device collects, okay?
1398
00:53:27,540 --> 00:53:30,040
Ask who's responsible when an AI system makes
1399
00:53:30,040 --> 00:53:30,440
a mistake.
1400
00:53:31,100 --> 00:53:33,460
Ask these questions, guys.
1401
00:53:33,540 --> 00:53:35,440
These are really important questions.
1402
00:53:36,020 --> 00:53:37,780
Ask whether your systems are patched.
1403
00:53:38,200 --> 00:53:41,340
Ask whether your backups actually work.
1404
00:53:41,340 --> 00:53:43,940
Ask what happens when the technology you depend
1405
00:53:43,940 --> 00:53:45,320
on becomes unavailable.
1406
00:53:45,700 --> 00:53:47,060
I think these are the things that we
1407
00:53:47,060 --> 00:53:47,980
have to think about.
1408
00:53:48,080 --> 00:53:50,220
And if we're not thinking about them, they're
1409
00:53:50,220 --> 00:53:51,580
going to burn us, okay?
1410
00:53:52,520 --> 00:53:54,760
They're definitely going to burn us.
1411
00:53:55,260 --> 00:53:57,460
And most importantly, guys, don't confuse convenience with
1412
00:53:57,460 --> 00:53:57,800
control.
1413
00:53:57,900 --> 00:53:58,800
I've said this before.
1414
00:54:00,080 --> 00:54:02,080
I think if you can understand these things,
1415
00:54:02,220 --> 00:54:03,620
you're at least on the right path.
1416
00:54:03,980 --> 00:54:04,400
At least you haven't.
1417
00:54:04,520 --> 00:54:05,300
I'm John C.
1418
00:54:05,400 --> 00:54:05,760
Morley.
1419
00:54:06,080 --> 00:54:07,000
You know who I am by now.
1420
00:54:07,040 --> 00:54:08,100
I'm a serial entrepreneur and engineer.
1421
00:54:08,160 --> 00:54:10,260
And this has been The JMOR Tech
1422
00:54:10,260 --> 00:54:10,800
Talk Show.
1423
00:54:10,800 --> 00:54:14,520
Technology isn't slowing down, okay?
1424
00:54:14,740 --> 00:54:15,460
Spoiler alert.
1425
00:54:16,160 --> 00:54:19,700
And I don't think we should want innovation
1426
00:54:19,700 --> 00:54:20,420
to stop.
1427
00:54:20,660 --> 00:54:27,160
But we should demand that security, privacy, accountability,
1428
00:54:27,920 --> 00:54:32,440
infrastructure, and human judgment advance right alongside it.
1429
00:54:32,600 --> 00:54:35,520
Because, you see, the question isn't simply how
1430
00:54:35,520 --> 00:54:38,840
powerful technology can become, right?
1431
00:54:38,840 --> 00:54:42,260
The bigger question is whether we're becoming responsible
1432
00:54:42,260 --> 00:54:44,080
enough to use that power wisely.
1433
00:54:44,340 --> 00:54:47,560
I used an example with the Flock cameras,
1434
00:54:47,660 --> 00:54:47,880
right?
1435
00:54:48,380 --> 00:54:53,940
And how cops are using Flock cameras to
1436
00:54:53,940 --> 00:54:54,860
exploit data.
1437
00:54:54,940 --> 00:54:55,640
That's right, yes.
1438
00:54:56,100 --> 00:55:01,920
Police officers are using Flock to exploit the
1439
00:55:01,920 --> 00:55:02,260
data.
1440
00:55:03,060 --> 00:55:05,000
I mean, I think that's pitiful that they're
1441
00:55:05,000 --> 00:55:05,940
doing that, okay?
1442
00:55:05,940 --> 00:55:08,400
Dozens of law enforcement officers across the United
1443
00:55:08,400 --> 00:55:10,580
States have been caught using Flock safety automation,
1444
00:55:11,040 --> 00:55:15,160
license plate readers, ALPR, to illegally track stalk
1445
00:55:15,160 --> 00:55:15,660
individuals.
1446
00:55:16,260 --> 00:55:18,380
Investigations have uncovered more than 50 cases of
1447
00:55:18,380 --> 00:55:21,300
officers abusing the BASC camera network for unauthorized
1448
00:55:21,300 --> 00:55:26,240
surveillance, overwhelmingly targeting current romantic partners, ex
1449
00:55:26,240 --> 00:55:27,640
-girlfriends, ex-spouses.
1450
00:55:28,700 --> 00:55:31,480
I think those people probably need some counseling,
1451
00:55:31,900 --> 00:55:33,080
to be quite honest.
1452
00:55:33,860 --> 00:55:35,400
So we know tech is not slowing down.
1453
00:55:35,940 --> 00:55:36,440
Okay?
1454
00:55:37,400 --> 00:55:39,580
And as I said, the bigger question isn't
1455
00:55:39,580 --> 00:55:41,820
simply how powerful technology can become, because it's
1456
00:55:41,820 --> 00:55:42,680
getting pretty powerful.
1457
00:55:42,980 --> 00:55:45,740
The bigger question is whether we're becoming responsible
1458
00:55:45,740 --> 00:55:49,500
enough to use that power wisely.
1459
00:55:50,640 --> 00:55:54,260
I think that's an important piece that many
1460
00:55:54,260 --> 00:55:57,260
of us are, oh, many of us are
1461
00:55:57,260 --> 00:55:58,000
wrestling with.
1462
00:55:59,180 --> 00:56:02,200
And again, I know how easy it is
1463
00:56:02,200 --> 00:56:06,420
to just, you know, hand over control because
1464
00:56:06,420 --> 00:56:11,380
you like convenience, but check out what's that
1465
00:56:11,380 --> 00:56:12,820
convenience cost you in the long run.
1466
00:56:12,860 --> 00:56:15,500
I mean, I'm just asking, is it doing
1467
00:56:15,500 --> 00:56:17,140
something for you or is it harming you?
1468
00:56:17,660 --> 00:56:19,180
That's a question I want to ask.
1469
00:56:19,520 --> 00:56:21,840
If it's harming you, then shouldn't you be
1470
00:56:21,840 --> 00:56:22,900
doing something about it?
1471
00:56:23,300 --> 00:56:25,640
Shouldn't you be asking questions?
1472
00:56:25,640 --> 00:56:28,460
How does my iPhone store that kind of
1473
00:56:28,460 --> 00:56:28,720
data?
1474
00:56:29,140 --> 00:56:32,000
What does Instagram do with my data, right?
1475
00:56:33,260 --> 00:56:35,080
What's happening with Facebook?
1476
00:56:35,460 --> 00:56:37,340
You know, when Facebook asks you to provide
1477
00:56:37,340 --> 00:56:41,160
your password, I don't do that.
1478
00:56:41,860 --> 00:56:43,000
I don't do that at all.
1479
00:56:44,440 --> 00:56:46,700
What's to say that Facebook is going to
1480
00:56:46,700 --> 00:56:47,140
have a breach?
1481
00:56:47,220 --> 00:56:48,160
So this is the real question.
1482
00:56:48,580 --> 00:56:51,240
Did Facebook have any breaches?
1483
00:56:51,700 --> 00:56:53,580
And I bet you don't know the answer
1484
00:56:53,580 --> 00:56:54,400
to this, but I'm going to tell you,
1485
00:56:54,400 --> 00:56:56,820
yes, Facebook and its parent company Meta has
1486
00:56:56,820 --> 00:56:58,780
experienced several major data breaches.
1487
00:56:59,160 --> 00:57:02,160
2021, the data scraping 533 million.
1488
00:57:02,400 --> 00:57:05,060
2018, the feature breach, right?
1489
00:57:05,140 --> 00:57:05,940
29 million users.
1490
00:57:06,760 --> 00:57:08,160
So that's a question.
1491
00:57:10,680 --> 00:57:14,940
In 2026, Meta employees data theft in April.
1492
00:57:15,640 --> 00:57:18,800
Google AppSheet phishing campaign in May 2026.
1493
00:57:19,540 --> 00:57:21,740
In May, password reset incident.
1494
00:57:21,740 --> 00:57:28,880
And in early 2026, early in-browser attacks.
1495
00:57:29,500 --> 00:57:32,340
Global technical outages happened in June 12, 2026.
1496
00:57:32,440 --> 00:57:34,720
So just because you're a big giant doesn't
1497
00:57:34,720 --> 00:57:36,740
mean you're doing the right things.
1498
00:57:36,760 --> 00:57:38,680
And I think those are the most important
1499
00:57:38,680 --> 00:57:40,600
things we need to be understanding.
1500
00:57:41,620 --> 00:57:45,080
So please check out believemeachieved.com for my
1501
00:57:45,080 --> 00:57:47,140
amazing, inspiring creations.
1502
00:57:47,580 --> 00:57:49,060
You can get my short form content, get
1503
00:57:49,060 --> 00:57:50,580
my long form content, you can get my
1504
00:57:50,580 --> 00:57:51,840
articles, you can get my reels.
1505
00:57:52,820 --> 00:57:54,640
Until next time, ladies and gentlemen, which by
1506
00:57:54,640 --> 00:57:57,120
the way, that's gonna be September 11th, stay
1507
00:57:57,120 --> 00:57:59,660
curious, stay informed, stay secure.
1508
00:58:00,060 --> 00:58:00,900
And guess what, ladies and gentlemen?
1509
00:58:01,060 --> 00:58:01,580
Do you know what?
1510
00:58:01,900 --> 00:58:03,620
I'm actually going to see you next week
1511
00:58:03,620 --> 00:58:04,280
on September 11th.
1512
00:58:04,420 --> 00:58:06,960
I hope you have a great, safe, happy,
1513
00:58:07,100 --> 00:58:10,740
healthy Memorial Labor Day weekend.
1514
00:58:11,320 --> 00:58:12,780
And I'll catch you real soon, all right?
1515
00:58:12,940 --> 00:58:13,800
Be well, everyone.
1516
00:58:22,600 --> 00:58:29,540
Bye.
