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What if the ask isn't for money? What if it's a question? A donor of fifteen years told one of my clients, "Nobody ever asked me what I thought. They just told me what they'd done." He'd made peace with being a checkbook. I keep hearing versions of that story. Loyal donors who'd give more, and stay…
Urgency can steal our future. I’ve watched it happen in nonprofit teams everywhere. We race from grant deadlines to events to year-end goals, doing everything possible to meet today’s needs. But somewhere along the way, the relationship-building work that creates tomorrow’s major gifts gets pushed …
If you vanished tomorrow, would anyone else in your building know how to talk about a donor with warmth? I've watched two organizations, same size, same budget, same tactics. One had a major gift officer carrying every donor relationship alone. The other had a program director who told donor stori…
"What's our plan if we only raise nine?" A campaign chair asked that in a planning meeting for a $14 million campaign, and the room went completely quiet. She wasn't being negative. She'd run a manufacturing business for thirty years, and she said, "I've never run a three-year plan that came in exa…
A donor wall almost cost them their best donor. At the opening of a gorgeous new wall, one of their most generous donors leaned in and said, "I didn't give so my name could be up there. I gave for the kids. I wish the wall told me about them." That one sentence is the whole episode. On this week's …
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