ABOUT THIS EPISODE
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A “smart home” that costs a fortune should not end with the client ripping everything out and going back to basic light switches, but that’s exactly the kind of story we unpack here. Simon Gregory and I start with what we’ve been seeing on the road: real demos, real training, and the small details that separate a slick home cinema experience from a frustrating one that constantly needs rescuing.
We share takeaways from a CAVD day featuring Krix home cinema systems, including what impressed us about the MX20 Mark II in a true residential setup and why output targets, calibration position, and clean demo sources (Kaleidescape, Tidal) shape what clients believe is possible. From there we jump into a CUK showroom visit and the latest Arcam AVRs and processors, plus how these new products and speakers fit better as living room and media room upgrades than as a one-size-fits-all solution for every dedicated theater.
The biggest shift is the announcement: we’re rebranding to The Integrators Voice. The mission is to build a place where integrators can share fixes, compare notes, and give manufacturers and distributors better feedback, whether that becomes Slack, a standalone forum, or something else the community actually uses. We close by reacting to a high-end home automation system being removed due to reliability and support failures, then lay out the practical countermeasures: intuitive design, solid Wi-Fi planning, proper handover documentation, rack labeling, and service level agreements with remote monitoring that prove value every month.
If you build smart homes, media rooms, or dedicated home theaters, subscribe, share this with another integrator, and leave a review. Where should we host the forum so you’d genuinely participate?
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IN THIS EPISODE
SHOW NOTES 🔗
TRANSCRIPT 🔗
00:00:09.839 --> 00:00:15.679
Hello and welcome to the Inside DI podcast for Wednesday the 29th of July 2026.
00:00:15.839 --> 00:00:19.359
I'm your host, Stuart Burgess, and with me as always is my co-host, Mr.
00:00:19.440 --> 00:00:20.160
Simon Gregory.
00:00:20.399 --> 00:00:21.120
Simon, how are you?
00:00:21.359 --> 00:00:22.239
Good afternoon, Stuart.
00:00:22.320 --> 00:00:23.359
I'm very well, thank you.
00:00:23.440 --> 00:00:27.199
We are live and in Living Colour, and we are recording, which uh is the main thing.
00:00:27.359 --> 00:00:31.519
Yeah, well if anybody listened to the last couple of weeks, I think it was.
00:00:31.600 --> 00:00:36.479
Uh first of all, I said July when we're at sorry, I said June when we're actually in July.
00:00:36.640 --> 00:00:39.439
I I tried to cut it out, I just couldn't get rid of it.
00:00:39.520 --> 00:00:41.600
Um so we are definitely in July.
00:00:41.679 --> 00:00:46.320
Um and if you are listening to this, you should be listening to this on Wednesday, the 29th of July.
00:00:46.560 --> 00:00:50.399
And uh and yes, and I remember to hit the record button this week.
00:00:50.479 --> 00:00:52.960
So we are live and ready to rock and roll.
00:00:53.039 --> 00:00:54.880
So uh so how are you, Mr.
00:00:54.960 --> 00:00:55.439
Gregory?
00:00:55.520 --> 00:00:57.359
What have you what have you been up to recently?
00:00:57.600 --> 00:00:59.119
Yes, I'm very well, thank you.
00:00:59.200 --> 00:01:02.079
Uh the family are away, so uh I'm living the dream.
00:01:02.159 --> 00:01:05.120
So uh I'm a bachelor once again, which is uh actually quite nice.
00:01:05.200 --> 00:01:10.640
We're gonna play games and watch movies and uh yeah, had a nice big tomahawk steak all to myself uh uh the weekend.
00:01:10.719 --> 00:01:12.079
So uh that that was beautiful.
00:01:12.239 --> 00:01:15.920
But uh one by one the kids uh and the wife are coming back uh next week.
00:01:16.000 --> 00:01:17.200
So uh no, what day we're now?
00:01:17.359 --> 00:01:17.519
Monday.
00:01:17.599 --> 00:01:18.879
So yeah, Tuesday, Wednesday, Thursday.
00:01:19.200 --> 00:01:21.040
They're all due back, so uh one at a time.
00:01:21.120 --> 00:01:22.719
But uh yeah, no, I'm very very well.
00:01:22.959 --> 00:01:24.400
Have you been on your own all weekend then?
00:01:24.560 --> 00:01:28.799
Uh since Saturday evening time, so uh yeah, that's good.
00:01:28.959 --> 00:01:30.159
I've enjoy I've enjoyed myself.
00:01:30.239 --> 00:01:34.000
It's like a mini holiday just for me, which uh I I'd recommend to everybody.
00:01:34.319 --> 00:01:48.000
I love the family dearly, but well that to be honest, that's why I like like going away sometimes to like the CD at Tech Summits and uh ISE, and then I think I said the last pod, I'm probably not gonna be able to get out to Denver.
00:01:48.079 --> 00:01:51.280
Um, but I have registered for press passes for Ether.
00:01:51.840 --> 00:01:54.879
So if they come through, I've quickly looked at flights.
00:01:55.040 --> 00:02:00.239
So I might go out to Germany for the I think it's two days they have as their media days.
00:02:00.319 --> 00:02:06.319
So I might go out there for one or two nights because I reckon it's all in all it's could probably gonna cost me about 500 pounds.
00:02:06.400 --> 00:02:09.919
Um, where uh Denver was gonna be more like five grand.
00:02:10.319 --> 00:02:12.719
Does that include a segue to get around though, Stuart?
00:02:12.879 --> 00:02:14.639
I told you it's 11 halls.
00:02:14.960 --> 00:02:21.360
No, just just my just my painful knees and uh and finding some poor schmuck to push me around in a wheelchair.
00:02:21.599 --> 00:02:23.039
That's what you need, definitely around EFA.
00:02:23.120 --> 00:02:24.000
But no, it's a really good show.
00:02:24.080 --> 00:02:30.400
So uh but yeah, no, apart from that, we uh we went to saw uh CAVD as well this week, um, which was uh very nice.
00:02:30.560 --> 00:02:35.439
Went over to see uh the launch of uh their Crick's little cinema that they've got.
00:02:35.520 --> 00:02:40.879
Um the uh MX20 Mark II, uh, which uh is a very nice system.
00:02:41.120 --> 00:02:44.719
Um yeah, no, Jamie there was uh was was showing us around.
00:02:44.879 --> 00:02:48.319
We're at uh somebody's house as well, which I think was is is very nice.
00:02:48.479 --> 00:02:49.759
It's more real world.
00:02:49.919 --> 00:02:51.759
Um so uh yeah, we had a good day.
00:02:51.840 --> 00:02:52.479
What do you think?
00:02:52.639 --> 00:02:54.479
Yeah, so yeah, we were at Liam's house.
00:02:54.560 --> 00:03:02.800
So fundamentally um uh Jamie has his facilities in uh Marlow, which they have the cinema in.
00:03:02.879 --> 00:03:20.800
Um, then they have uh a few about two or three different rooms, different spaces there, plus the offices, and then literally probably about 20-25 minute drive from there, uh, they've got Liam's house, which Liam's been kind enough to work with Jamie to basically put some garden audio in.
00:03:20.879 --> 00:03:25.120
You know, it's almost like let's put it in a real-world environment, so actually in someone's house.
00:03:25.199 --> 00:03:34.800
So they've got garden audio outside, and then they had uh the Crick system downstairs in Liam's cinema with the nice races sim that he didn't have switched on.
00:03:34.960 --> 00:03:39.360
Um but uh I I was yeah, I mean I thought I thought it was a really good system.
00:03:39.520 --> 00:03:51.520
Um I mean I've we've done a couple of Crick systems over the last 12 months uh with another integrator, and uh I've I've really enjoyed them and I yeah, I I'm I'm happy that Crix has gone with Jamie.
00:03:51.680 --> 00:03:55.360
I think it will be a good brand for them, very hands-on.
00:03:55.840 --> 00:04:04.960
Um, you know, working with um uh Crix directly, I think he's gonna get some really good products into some really good integrators' hands.
00:04:05.039 --> 00:04:20.079
And if you're not familiar with Crix or Dead, I say if you've heard Crix before, do hook up with Jamie because I think that unfortunately, one of the facilities over that neck of the woods, I never really liked the Crick system in it.
00:04:20.319 --> 00:04:26.160
In the other system near you, I think the Crick system sounding really good, but obviously now it's with Jamie.
00:04:26.319 --> 00:04:32.480
Do go and hear it because you it's the Mark II system uh and it fits that room absolutely perfectly.
00:04:32.560 --> 00:04:33.839
And I was very, very impressed.
00:04:33.920 --> 00:04:34.639
What did you think?
00:04:34.879 --> 00:04:36.480
Yeah, you hit the nail on the head there.
00:04:36.560 --> 00:04:39.600
Uh similar thoughts to yourself about uh previous locations.
00:04:39.759 --> 00:04:40.800
I was never that impressed.
00:04:40.879 --> 00:04:46.240
Um, it got tweaked a lot, and uh yeah, it wasn't really uh suited for for that room, maybe.
00:04:46.399 --> 00:04:49.360
But uh yeah, no, the MX20 system, it's designed.
00:04:49.439 --> 00:04:55.680
Uh I've got the little sheet up here in front of me, it's designed for four meters to 70 metres, can do up to 95 dB as well.
00:04:55.839 --> 00:05:07.759
So um the Mark II version, I actually thought was again being in a real well-weld environment really helped uh me personally, but I also think clients, because I think we can take our clients there as well.
00:05:07.839 --> 00:05:14.800
Um, but as a dealer, I really enjoyed sort of sitting down almost like in one of your clients' own demonstration facilities.
00:05:14.879 --> 00:05:15.839
You know, it was quite quite nice.
00:05:16.000 --> 00:05:26.800
I actually sat on the front row, I don't know where you sat, uh the back row uh that's where it was that's where I was it was calibrated for the back row, um, and it did sound uh really, really, really good.
00:05:26.879 --> 00:05:31.920
So uh the front row, not quite as good, but the back row really, really did sing.
00:05:32.000 --> 00:05:35.439
I sat in both both rows, so uh I had a bit of time doing that.
00:05:36.000 --> 00:05:38.079
Lots of different uh demos, which is really nice.
00:05:38.639 --> 00:05:40.720
Different like Star is Born.
00:05:40.879 --> 00:05:43.040
We actually put on Sinners thanks to uh Mr.
00:05:43.120 --> 00:05:43.519
Carter.
00:05:43.759 --> 00:05:57.439
Uh Jamie kindly downloaded that for us all and we uh we we watched Sinners and again that's a if you want to sell a system just put the demo of Sinners on right at the beginning and uh yeah you'll you'll get a really nice demonstration there and the clients gonna be really really happy.
00:05:57.519 --> 00:05:59.279
But yeah, that was a really really nice day.
00:05:59.360 --> 00:06:01.439
We had some good food as well when the weather was shining.
00:06:01.519 --> 00:06:03.759
Uh sorry, the sun was shining and the weather was good.
00:06:03.839 --> 00:06:07.360
So uh just a drive back home took a little bit longer than I wanted.
00:06:07.600 --> 00:06:19.439
Yeah, I think that's why I decided to go in the morning session because as you know, I'm a I'm a uh an early bird these days, so I thought look, I'm gonna get there, I'll get in the early session and uh and then I'll have some lunch and then go.
00:06:19.519 --> 00:06:24.079
I think I left about two o'clock, I think it was, so uh when you guys went downstairs.
00:06:24.160 --> 00:06:25.839
But no, I was I was really impressed.
00:06:25.920 --> 00:06:40.560
It was to say, it was good selection of materials that Jamie had on there on a colliderscape, which uh is great because it does annoy me when you do go to some demos places and they they are flipping and flopping between USB sticks and DVDs.
00:06:40.720 --> 00:06:45.920
It's like colliderscape just makes it a lot smoother and a lot more you know professional.
00:06:46.079 --> 00:06:51.040
And then literally Jamie was like, Look, who wants to play something, who wants to listen to something?
00:06:51.120 --> 00:06:56.399
So we were putting some music on on Tidal, and and yeah, it's just a great, great little room.
00:06:56.480 --> 00:07:13.920
And I think as there's a funny, really funny photograph of Richard coming out from behind the fabric as uh Liam was sitting down last Sunday, I think it was, uh, watching the Belgian Grand Prix eating his jacket potato whilst uh the guys were still trying to build the room but around them.
00:07:14.000 --> 00:07:15.839
So uh no, I was really, really impressed.
00:07:15.920 --> 00:07:21.040
So and say I'm really happy that Crix is with Jamie and hopefully they'll do some good business.
00:07:21.279 --> 00:07:28.480
Yeah, as Jamie was saying, they've obviously they launched it a little while ago, but now it's sort of full force and they're ready to go and really push it hard.
00:07:28.639 --> 00:07:37.279
Um, we were talking about how we can different dealers can be part of it, and what he wants is like a specific dealer network, so he doesn't want everybody doing that.
00:07:37.360 --> 00:07:45.680
You've got to go on maybe some training or something like that to actually become a proper Crix installer and do one, two, three a year if if if possible.
00:07:45.759 --> 00:07:52.720
So, really sort of homing in on the on the Crix uh ethos and uh yeah, no, it's a it's a nice little demonstration that they did there.
00:07:52.800 --> 00:07:53.839
So uh well done, guys.
00:07:54.160 --> 00:08:02.639
Well no, I've been playing around with a MX30, I think it is, at the client's house we're doing with another integrator.
00:08:02.879 --> 00:08:08.000
We've not really got the projector up and anything at the moment, but I was just calibrating the anthem.
00:08:08.319 --> 00:08:26.879
We were using Anthem at this place, we were calibrating the anthem, the power amps, and that, and I was just literally sitting down airplaying from my MacBook some music to it in two channel, and it sounded amazing as some of the tracks, the go-to tracks I go to, like Jay-Z and Kanye, West Paris, which have got a good bass line.
00:08:27.040 --> 00:08:47.919
The the the bass in the room was was brilliant, and I think the whole the whole design of Crix being that infinite baffle wall, being that you like you create, for want of a better word, a letterbox in the front wall when you slide it in there, and then you literally you know wrap the front wall with fabric and put the screen over it, it means it's exactly where it should be, it spans the width you need to be with the spaces.
00:08:48.000 --> 00:09:09.440
Uh yeah, I I was never really a great fan of Crix, I'll be the first to admit, but since doing two cinemas with it, where I've not specified it, and then obviously now you know listen to it at Jamie's place, it's sort of swung me around to recommend it a bit more, uh, especially obviously more to integrators these days because not really doing much install.
00:09:09.600 --> 00:09:11.679
Um, but I definitely would recommend it.
00:09:12.320 --> 00:09:22.240
It's such a I mean, I've personally haven't done one, but it looks such a simple and easy installation as you say, you have your letterbox behind the screen and put in the speakers and the subs and away you go.
00:09:22.399 --> 00:09:24.799
So the one you do at the moment, did that have extra subs in there?
00:09:24.879 --> 00:09:26.080
What size room was that in?
00:09:26.240 --> 00:09:29.039
So that is a so that's why they went up to the MX 30.
00:09:29.120 --> 00:09:33.679
So that is uh I'm trying to think now, I think that's like five by seven.
00:09:33.919 --> 00:09:42.720
Um, so it's got uh the MX30 at the front uh with spacers in it, and then at the rears, it's got two subs behind the rear seats.
00:09:42.960 --> 00:10:08.879
We wanted to put them in the wall, um, but the clients like, I'm not taking that much depth, and I can't remember the name of it now, but I know that uh they were Crix were there, and uh the lady from Crix was basically saying that they were doing a smaller, shallower subwoofer that ideally could do those waveforming rear channels or be that rear sub that we might be able to get within, you know, some space frame systems and behind some fabric.
00:10:09.039 --> 00:10:15.279
So they're not in the room like they are at Jamie's and or Liam's and this client's I've done at mine.
00:10:15.360 --> 00:10:17.120
But but yeah, that was uh what was that?
00:10:17.200 --> 00:10:22.480
So that was a uh that was a uh three four five six seven.
00:10:22.559 --> 00:10:30.639
So that was a nine point nine point four point two because although it's got four subs, it's running on two two channels.
00:10:30.879 --> 00:10:31.279
From the amp.
00:10:31.679 --> 00:10:38.799
Um yeah, but uh no, actually it's from weirdly, and I want to have a word with the supplier about this.
00:10:38.879 --> 00:10:40.559
It's running on some Bose amps.
00:10:40.879 --> 00:10:44.080
Now I know they're not Yes, I know.
00:10:44.240 --> 00:10:46.159
I know they're not Bows underneath.
00:10:46.320 --> 00:10:47.840
I can't remember what they're called now.
00:10:47.919 --> 00:10:51.679
I think they're a brand that C UK distribute as well.
00:10:51.919 --> 00:10:58.159
Um but they are they were uh unbelievable faff to set up.
00:10:58.320 --> 00:10:59.360
I didn't do it, luckily.
00:10:59.600 --> 00:11:01.519
That's just that's just bows in general, isn't it?
00:11:02.000 --> 00:11:05.200
It's not it's not anything to do with being anything else.
00:11:05.279 --> 00:11:06.480
I think it's just bows in general.
00:11:06.639 --> 00:11:07.440
There's a big faff.
00:11:07.679 --> 00:11:18.480
Well the thing was you had to Simon actually our mutual Simon Simon had to get his son Jack down because they literally had to log into the PC and go into the settings of the PC.
00:11:18.559 --> 00:11:21.759
But it wasn't like you know you do the anthem or or any of them.
00:11:21.840 --> 00:11:29.519
I mean, like the they've got the audio control uh Hyperion, I think it is, running Jamie's system or Liam's system.
00:11:29.600 --> 00:11:32.399
It's not like you just go in and adjust the levels and you do this.
00:11:32.559 --> 00:11:38.879
You literally had to go out and mathematically work out the phasing and things like this to get it working right.
00:11:39.039 --> 00:11:42.720
It was uh it was a right palaver, and I'm really glad I didn't have to do it.
00:11:42.879 --> 00:11:43.519
But it sounded good.
00:11:43.840 --> 00:11:46.720
It sounded good, and the client doesn't see all that, so that's that's the main thing.
00:11:46.799 --> 00:11:50.240
And it's as long as the client's happy, that is the the priority.
00:11:50.480 --> 00:12:05.440
Yeah, and that that job is uh I think that was like a five-meter wide screen research, side masking screen, a Bravius 6 projector, and and then obviously Crick's Anthem, Mad VR, um and uh Kaleidoscope.
00:12:05.519 --> 00:12:06.639
So it is a full kit.
00:12:06.720 --> 00:12:10.399
I mean it's good it's gonna be up there with one of the best cinemas I've ever built.
00:12:10.559 --> 00:12:20.559
Um a shame I didn't earn the profit from selling the kit, but that that that's the thing, and that's a that's a big room, that's that's why they've gone to the uh the MX30.
00:12:20.720 --> 00:12:25.679
But it that does 105 dB, so you want to get reference, you have to go to that level.
00:12:25.840 --> 00:12:32.480
The uh the MX 20 is say that there's only 95 dB, so that's my only concern with some of the some of the quick stuff.
00:12:32.720 --> 00:12:37.600
You want to get to that reference for the client, then you've got to put minimum MX30 in.
00:12:37.840 --> 00:12:44.799
Yeah, and but don't forget, majority of the time people are gonna listen to it around about sort of 80, 80, 80, 85 dB.
00:12:45.120 --> 00:12:49.600
Most people will listen to their cinemas that so but yes, it's a bit like a sports car.
00:12:49.679 --> 00:12:58.080
It's nice to know that you can push it to reference, you can push it to 110 miles an hour if you need to overtake a slow-moving horse cart or something like that.
00:12:58.320 --> 00:12:59.039
Yes, Stuart.
00:13:00.080 --> 00:13:02.960
I like my analogies, analogies, yes, completely out there.
00:13:03.120 --> 00:13:23.759
So I I the day before that, and I know that um I think it was Liam from Aggressive had gone to that before he came to um CAVD on a day, and I think Steve from Cedia was going to it later in the day, but the day before the CAVD one, I went to C UK, which I've never been to before.
00:13:23.840 --> 00:13:25.360
Their showrooms down in Ascot.
00:13:25.519 --> 00:13:26.960
Was it as posh as it sounded?
00:13:27.120 --> 00:13:28.000
Yes, it's really nice.
00:13:28.080 --> 00:13:29.440
They've got two really good rooms there.
00:13:29.600 --> 00:13:32.000
They've got two, they've got two cinemas.
00:13:32.159 --> 00:13:52.559
Um, one cinema, unfortunately, because of the way they set it up, I couldn't hear it, but um but it usually has JBL synthesis in it, um, with RKAM and and all those bits and pieces drive in it, and then the other room is a bit more sort of like trying to think how you could sort of panelled walls and things like that.
00:13:52.639 --> 00:13:57.600
So it could be more of a hi-fi room as well as a media room, but again, projector base.
00:13:58.000 --> 00:14:07.919
But no, they had a they had the guys from uh Harmon down to look at the new RCAM AVRs and the new RCAM um music streamers.
00:14:08.000 --> 00:14:11.440
Well, they're not streamers, they're two channel hi-fi with the streaming built in.
00:14:11.679 --> 00:14:14.159
But that was that was a really, really good day.
00:14:14.240 --> 00:14:15.600
I mean, I was really impressed.
00:14:15.679 --> 00:14:17.679
The uh let me just bring the screen down.
00:14:17.840 --> 00:14:28.080
So they were showing off the I think the two models they had there were the AVA 35 and the uh AVP45.
00:14:28.320 --> 00:14:36.559
Uh actually, I think they might have had the AVA 25 in one room, 35 in the other room, and then they also had the AVP, which is the processor.
00:14:36.799 --> 00:14:42.159
So these are brand new uh processors from RCAM.
00:14:42.399 --> 00:14:53.279
They basically start at the AVA 15 up to the 35 for sort of all built as one basically chassis that is an AVR, basically.
00:14:53.360 --> 00:14:58.080
Uh, and then you had the AVP, which is the processor, which is the AVP 45.
00:14:58.480 --> 00:15:04.799
Um, they then uh the two hi-fi bits they were showing off, looking at their website now.
00:15:05.600 --> 00:15:16.000
Um, if I could find them, were two basically two-channel streamers, um, which was the SA35 and the SA45.
00:15:16.080 --> 00:15:19.840
So they were two integrated amplifying streaming devices.
00:15:19.919 --> 00:15:30.960
So they were basically two-channel stereo with the uh a beautiful, I mean the 45 had a beautiful large screen on the front of it, so you could easily sit there and see the artwork.
00:15:31.039 --> 00:15:32.720
But is that similar to WIM?
00:15:32.879 --> 00:15:34.399
That sounds sounds similar.
00:15:34.639 --> 00:15:37.200
Uh yeah, but I think it's up there.
00:15:37.279 --> 00:15:48.159
It's it's it's it these are more sort of like prosumer, you know, these are for proper hi-fi people with the power to run a proper, you know, set of speakers.
00:15:48.240 --> 00:15:52.240
I mean, they also showed off their uh let me see if I can find it.
00:15:52.320 --> 00:15:53.919
So I've always liked RCAM.
00:15:54.080 --> 00:16:01.440
I mean, we I I I used to sell RCAM loads in uh when I was in retail, so uh we sold so many of their DVD players when they first come out.
00:16:01.519 --> 00:16:09.039
I've actually got one here in the office just as a like a retro old school in the old Diva range and the RCAM range, went up to their factory and seen how everything was made.
00:16:09.200 --> 00:16:16.000
So always liked the RCAM uh stuff and the AV amps early on weren't quite as good, but I think they've got better and better.
00:16:16.159 --> 00:16:18.480
Hopefully, reliability is better with this new range as well.
00:16:18.559 --> 00:16:24.240
I've heard some uh mixed reports on reliability, um, but um yeah, hopefully that that they're they are good to go.
00:16:24.480 --> 00:16:36.399
Well, I I think from the reliability point of view, I think these are more these are more like designed in-house and they've looked, they've been tested within the inf the degree side of thing.
00:16:36.480 --> 00:16:44.639
I think with the older models, I think they had an issue out of the box, but when you were two or three firmware updates in, I think they sort of stabilized and found the issues.
00:16:44.879 --> 00:16:52.559
What was quite good with these, uh, talking to the guys was that these were very much designed by engineers in Cambridge.
00:16:52.639 --> 00:17:03.840
You know, they were very much like they they were very focused on the performance of the product before the look of the product, so it was almost designed the proper way around.
00:17:04.000 --> 00:17:10.960
So it was like it the product was designed, and then it was then given to the team that you know make things look nice.
00:17:11.119 --> 00:17:19.279
So, for instance, it's in the black chassis now, it's got like a yellow LED around the sort of volume knob and touches of yellow.
00:17:19.359 --> 00:17:26.400
And actually, if you look at their website at the moment, you'll notice that sort of yellow is sort of coming in as a brand colour for them.
00:17:26.559 --> 00:17:37.839
Um, they also had uh uh a set of speakers, so they've also released a range of speakers, sort of starting with the bookshelf speakers, the R15, ER25.
00:17:38.000 --> 00:17:50.799
Wow, and then you've got the floor standards, which are the R35 and the R45, and then you've got the R35C and the R35B, which is the centre speaker and the the subwoofer.
00:17:51.039 --> 00:17:54.880
That's really interesting because the RCAM have never done speakers before, have they?
00:17:55.119 --> 00:17:55.920
Not that I know of.
00:17:56.720 --> 00:18:02.319
I don't think you have, but you've obviously got to remember Harman is part of sorry, you've got to remember RKAM is part of Harmon.
00:18:02.559 --> 00:18:04.960
That is true, and Harmon is part of Samson, yeah.
00:18:05.119 --> 00:18:07.200
Or own ultimately owned by Samson.
00:18:07.359 --> 00:18:21.519
So, and obviously don't also forget that they now own a palephora of uh of products, including Bowser Wilkins, uh, you know, Revel, uh JBL, insert name of speaker here type of thing.
00:18:21.920 --> 00:18:24.079
They own everything, I think you need to say sure.
00:18:24.799 --> 00:18:27.759
Well, I mean, and I asked to be honest, I asked them this.
00:18:27.839 --> 00:18:41.359
I said I asked them about it, and they actually were quite upfront with it, which was really, really interesting, which was like ultimately uh they're all sort of like left to do what they want to do within reason.
00:18:41.519 --> 00:18:57.920
So if I analogise it to the to to my other podcast, the gaming podcast, it it's like when uh when Microsoft or Sony buy a big studio and they say, look, you know, just turn out the games that you're you've you're making because that's the games that we've bought you for.
00:18:58.079 --> 00:19:02.880
So just carry on as you are and you don't necessarily have to worry about the money these days.
00:19:02.960 --> 00:19:11.119
And and I think that with this they wanted to they wanted to embrace the R CAM name by bringing out a set of speakers.
00:19:11.200 --> 00:19:22.720
Now, the set of speakers they had in the cinema room um were the R35s, I think with the R25s, the R35C, and the R25B.
00:19:23.039 --> 00:19:28.559
Now, for me, obviously they had to be put in that room, um, but they didn't fit that room.
00:19:28.720 --> 00:19:53.839
For me, they fit the room that's on the the images on RCAB's website, which is a lounge, living room type of place where you might want a decent surround sound system as an upgrade from your sort of soundbar or your your wireless music system, and then in the other room they had the R35s um with the the integrated amplifier, and I was really impressed with that.
00:19:53.920 --> 00:19:55.759
They they really did kick.
00:19:56.000 --> 00:20:13.599
Um yeah, so I think that is it a place for a uh an inside CI professional integrator person who builds cinema rooms like you, me, Melon Giff, Owen Tom, those type of people, then maybe not.
00:20:13.920 --> 00:20:22.319
But is it like a nice two-channel system with a streaming system that takes EARC that is better than a uh sound bar?
00:20:22.559 --> 00:20:23.119
Definitely.
00:20:23.279 --> 00:20:31.359
Is it uh a good little surround sound system in a living room environment and that might be an upgrade from a sound bar, but you want multi-channel?
00:20:31.599 --> 00:20:32.240
Definite.
00:20:32.559 --> 00:20:37.839
So it's it's got its place, and and I think that it will sell really, really well.
00:20:38.160 --> 00:20:43.440
Uh it was just nice to see some really interesting, sexy looking stuff from RCAM.
00:20:43.599 --> 00:20:44.480
Yeah, no, most definitely.
00:20:44.559 --> 00:20:48.720
And uh say if it fits uh fits the solution, then um then uh then all well and good.
00:20:48.799 --> 00:20:56.559
I say the the the speakers, do you think they're Arcam or they're re-badged from Harmon or where where where do you think in the line they they come in?
00:20:56.799 --> 00:20:58.799
I I'm pretty sure they're Revel speakers.
00:20:58.880 --> 00:21:00.880
I'm pretty sure they're rebranded Revel speakers.
00:21:01.039 --> 00:21:02.160
I'm glad you said that.
00:21:02.880 --> 00:21:05.039
Yeah, I mean let let's face it.
00:21:05.279 --> 00:21:15.680
Let's face it, if if you ever watch, like I watch uh a YouTuber called Matt Armstrong, and and he takes Crashdam his cars and he repairs them.
00:21:15.759 --> 00:21:26.640
And his channel was grown from him doing an LDTT in the the car park of the restaurant he worked at at to and the moment he's just done a road trip in the Bugatti Veyron he's done.
00:21:26.799 --> 00:21:34.400
Now, as he's been taking a pass apart this Bugatti Veyron, obviously there's a lot of parts in there which are VW Group.
00:21:34.559 --> 00:21:40.240
Um uh there actually were, I think in the Shiron, there's some uh there's some uh Audi parts as well.
00:21:40.480 --> 00:21:55.839
Um, but but you sort of say, you know, why are you gonna develop an airbag for a car that you're only gonna make 150 of where you could use the airbag from a car that you're gonna make three or four million of because you've got to do the RD on it.
00:21:56.480 --> 00:21:59.599
So um I don't think there's anything wrong with it.
00:22:00.079 --> 00:22:11.920
It I don't think they've literally just taken a Revel badge off and put an RCAM badge on, but I think the fundamental drivers of are are the same and they've just made them to look like the new RCAM style.
00:22:12.160 --> 00:22:12.319
Yeah.
00:22:12.480 --> 00:22:14.079
Maybe they've tweaked the crossovers and stuff.
00:22:14.160 --> 00:22:16.640
I mean that the it has to work with the RCAM products.
00:22:16.720 --> 00:22:24.720
So uh I would assume they've they've they've tweaked the uh the uh the crossovers with their own transistors and resistors and uh yeah, got it got its only good.
00:22:24.799 --> 00:22:26.160
But uh sounds like a fun day.
00:22:26.400 --> 00:22:26.960
Yeah, it was.
00:22:27.039 --> 00:22:28.799
It was really, really good, and it was it was good.
00:22:28.880 --> 00:22:34.000
I mean, obviously Mara um XAWE is there now, and it was good to see her.
00:22:34.160 --> 00:22:35.759
She seems very happy there.
00:22:35.839 --> 00:22:37.759
Um I got to meet Stuart, the owner.
00:22:37.839 --> 00:22:55.039
Um we've sort of talked on email, but because he's based up in Scotland, we've never met face to face, and we had a really good conversation about HCA members, about Inside CI and about you know C UK going forward and what they were trying to achieve because there a lot of that's from the commercial background.
00:22:55.200 --> 00:22:57.839
So hopefully you'll see a lot more from that.
00:22:58.000 --> 00:23:04.559
Um, you also travelled another significant distance down to Rayleigh and went to monitor audio again.
00:23:04.799 --> 00:23:06.640
Such a long way, Strip, such a long way.
00:23:06.799 --> 00:23:08.640
It took me about 20 minutes to get there.
00:23:08.799 --> 00:23:13.279
I got there and I was offered lovely pastries, a coffee, cup of tea.
00:23:13.440 --> 00:23:14.319
It was beautiful.
00:23:14.480 --> 00:23:16.079
No, I I went and done some training.
00:23:16.160 --> 00:23:17.039
So it's summertime.
00:23:17.599 --> 00:23:23.440
Obviously, you've got to keep yourself busy if you're not doing garden audio and home cinemas, so keep yourself educated.
00:23:23.599 --> 00:23:25.519
And I got a certificate.
00:23:27.440 --> 00:23:28.400
Look at that.
00:23:28.640 --> 00:23:33.119
So if you're not watching, uh Elevate Monitor Audio Group, they do training.
00:23:33.279 --> 00:23:38.720
And uh you can go there and uh learn about all their uh new Elevate uh speakers.
00:23:38.880 --> 00:23:40.400
So uh I knew of them.
00:23:40.559 --> 00:23:46.640
Obviously, we went there for the launch and the press day, and they've got all the speakers on show, but I couldn't tell you what was what.
00:23:46.720 --> 00:23:56.240
But now I can tell you every single thing about that those speakers and what they do, the significance of them, the tier one, the tier twos, and the tier threes that they that they do.
00:23:56.319 --> 00:24:03.759
Um and uh yeah, all the complete solutions, the uh architectural stuff, the um the the garden audio um as well that they do.
00:24:03.920 --> 00:24:09.359
Um they do some actual proper spikes and subs uh systems and some outdoor garden speakers.
00:24:09.440 --> 00:24:12.480
Um but yeah, no really good uh good morning that I spent there.
00:24:12.559 --> 00:24:14.160
It wasn't too long, two or three hours.
00:24:14.400 --> 00:24:18.079
Um again, got got got fed and watered, which was uh always good.
00:24:18.160 --> 00:24:20.000
And uh I passed with Flying Colours.
00:24:20.079 --> 00:24:24.480
So uh yeah, and I thanks to the guys uh Dan uh down there and uh yeah, everybody else.
00:24:24.720 --> 00:24:28.480
So you that was the course that we discussed when we interviewed them.
00:24:28.799 --> 00:24:28.960
Yes.
00:24:29.119 --> 00:24:29.519
Is that correct?
00:24:29.759 --> 00:24:30.880
It it was it's one of them.
00:24:30.960 --> 00:24:36.559
So they do others uh that you can get a bit more bit more in depth and things, but uh that is one of them.
00:24:36.640 --> 00:24:44.559
But uh yeah, not nice and easy, a bit of common sense uh is needed for uh the two-channel stereo speakers that uh that they they they do as well.
00:24:44.720 --> 00:24:46.640
So uh yeah, really, really, really good.
00:24:46.720 --> 00:24:48.400
So I always like a bit of training.
00:24:48.480 --> 00:25:02.720
I mean, obviously, what are we we're well I'm over 19 years now been doing this for um and I always used to I always usually try and do uh once a quarter, I always try and get on some webinar or some in-person.
00:25:03.200 --> 00:25:23.039
Obviously, it's a lot, it's changed a bit now after uh COVID, but try and go on some training and learn about a new product because you never know when you're gonna get uh a client say to you, Oh, you know, I want a power conditioner, or I want you know automated lighting, or I want a sprinkler system integrated into my whatever control system.
00:25:23.279 --> 00:25:26.480
So it's always good to keep up to date and keep on training.
00:25:26.559 --> 00:25:42.880
And actually, it's something I still do now with Inside CI, but more it's more now Google certified courses on advertising or Claude certified uh sort of certified courses on using Claude for you know AI and that within uh you know marketing and advertising and things like that.
00:25:42.960 --> 00:25:46.880
So, which I could use with Inside CI and I could also use with HCA members.
00:25:47.039 --> 00:25:50.480
So um I do like a bit of training and a free pastry.
00:25:50.880 --> 00:25:54.000
Every day is a learning day, and we all like a free pastry.
00:25:54.160 --> 00:25:56.880
I even took one back with me for for my journey home.
00:25:57.200 --> 00:25:59.279
I had it had it for lunch, actually, a late lunch.
00:25:59.519 --> 00:26:05.039
Actually, yeah, because it was when I left when I left uh uh Liam's Jamie turned around to me and said, Do you want to take a sausage with you?
00:26:05.200 --> 00:26:11.920
And I looked at him and went, that splattering down my t-shirt whilst I'm driving on the M25 is probably not good for uh road safety.
00:26:12.160 --> 00:26:16.720
But those speed humps would have taken your car out and nearly took my van out.
00:26:16.799 --> 00:26:20.319
The last one I was I would have been too fast and uh yeah, scraped the bottom of it.
00:26:20.400 --> 00:26:21.680
So I did panic a little bit.
00:26:21.759 --> 00:26:24.319
But uh you would definitely have lost a sausage, Stuart.
00:26:24.480 --> 00:26:34.400
Yeah, well I was I was thinking about taking the car and then I didn't for some reason because I like because of the car parking down there, because I've been there a few times, but and I completely forgot about the speed hump.
00:26:34.480 --> 00:26:42.240
So I'm really, really glad that I didn't take the car because I I might have just been beached, sort of doing this back and forward in the car whilst we whilst we waited.
00:26:42.319 --> 00:26:43.839
So uh they are brutal.
00:26:43.920 --> 00:26:47.759
So if you ever if you go to Liam's house, they uh those speed bumps are brutal.
00:26:47.920 --> 00:26:50.640
One mile an hour maximum speed, I personally would say.
00:26:50.799 --> 00:26:54.319
Yeah, not and not and in your van and not a slammed-out car which has been lowered.
00:26:54.480 --> 00:26:55.039
Definitely not.
00:26:55.200 --> 00:27:00.640
But uh Stuart, you've got some news for us as well that uh we were discussing earlier.
00:27:00.799 --> 00:27:07.920
You've got a bit of a name change, not you personally, because you always be called Stuart or Stu, but uh yeah, tell us more.
00:27:08.160 --> 00:27:18.000
So actually, this is born out of the conversation we had at Jamie's, and and it's that classic case of where a lot of people say they do their best thinking when they're in the shower in the bath.
00:27:18.079 --> 00:27:19.920
I do my best thinking when I'm driving.
00:27:20.160 --> 00:27:44.799
So, as you alluded to earlier, I Jamie sort of like at the end of the presentation sort of said he wanted the integrator to say to them how they best wanted to be supported with uh Crix, how they wanted the relationship between CAVD and Crix to work, and and how does he go about incentivising people to buy Crix from CAVD?
00:27:45.279 --> 00:28:01.519
This sort of sort of got me thinking in respects of the with Inside CI, I've I've been touting it and and building on that history that David set out in 2012, which was is the integrators view of our industry.
00:28:01.759 --> 00:28:16.160
So, you know, um I remember um I think it was David Kitchener said to me, he'd said to me once, you know, you've turned from industry integrator to industry activist, and and and that's sort of what I feel with Inside CI.
00:28:16.240 --> 00:28:38.000
I'm trying to approach it differently, I'm trying to approach advertising from the integrator's point of view of how I would have listened to it or seen it or read it or watched it when I was an integrator working on site, and it sort of gave me an idea of like one of the phrases we use within the within um the HCA is individually great but better together.
00:28:38.160 --> 00:28:43.839
And it sort of made me sort of think, well, individually great, stronger together, better together.
00:28:44.160 --> 00:29:01.680
Actually, as a voice of integrators, if we get everybody like the HCA members and we get senior integrators and we get everybody together to swap ideas, have conversations, we almost create something which I've termed as the integrators' voice.
00:29:01.920 --> 00:29:04.880
So it sort of builds on that individually great.
00:29:05.039 --> 00:29:11.839
So Simon of Cinema Rooms, Stuart of uh Immersive Cinema Rooms, but obviously strengthen numbers.
00:29:12.000 --> 00:29:22.079
So my idea was to first of all gonna rebrand the uh podcast, the integrators voice podcast, uh, because I do believe it fits quite well.
00:29:22.240 --> 00:29:29.359
It it's me and you talking about life as an integrator, news as an integrator, jobs we're doing, places we've been.
00:29:29.599 --> 00:29:41.279
But also, what I want to do is I want to invite other integrators into the podcast to talk about their lives, and we're gonna get on a subject that Zach at Mega brought up on LinkedIn the other day that I read.
00:29:41.759 --> 00:29:47.519
And also, the ultimate goal is to create a forum where we can all go and talk.
00:29:47.599 --> 00:29:50.880
Now, I do want a little bit of feedback from people listening to this.
00:29:51.119 --> 00:29:53.279
Where would you like me to do the forum?
00:29:53.440 --> 00:29:54.559
I was just about to ask that.
00:29:54.720 --> 00:29:57.680
Not Facebook, that'd be my uh priority.
00:29:58.000 --> 00:29:59.759
Who uses Facebook nowadays?
00:30:00.079 --> 00:30:16.000
So you've got places you could see you could do it on Facebook, you could do it on places like um uh Patreon, but then that's behind a paywall normally, although there is a there are three tiers, you could do it on places like Slack, or I've been having a look around at creating our own forum.
00:30:16.079 --> 00:30:21.759
So you've obviously got you know websites like AV Forums, which is more consumer-based conversations.
00:30:22.000 --> 00:30:24.319
So, first of all, I want to create a forum.
00:30:24.559 --> 00:30:44.079
Second of all, what I want to do is I want to invite um professional manufacturers and distributors into the fold as well, because let's say, for example, uh you've got a beta test of a new product, you want to do a focus test, you want to send out some examples for people to play with.
00:30:44.240 --> 00:30:52.160
You know, I'm doing some stuff with uh Sonus at the moment with the AMP multi, they're gonna send me one of the new units for me to unbox and have a look at.
00:30:52.400 --> 00:31:14.640
So I just thought actually, as a group focused, an integrator group focused group of you know industry professionals that basically could give feedback to manufacturers, give feedback to distribution, and also swap stories and help each other out, um, yeah, it's sort of that's where it's termed as the integrator's voice, and it starts off with a rebrand of the podcast.
00:31:14.880 --> 00:31:15.839
Fantastic news.
00:31:15.920 --> 00:31:20.720
So the voice for the inside and A V industry.
00:31:21.039 --> 00:31:21.599
I like it.
00:31:21.759 --> 00:31:21.920
Yeah.
00:31:22.160 --> 00:31:22.480
Tagline.
00:31:23.759 --> 00:31:39.920
So basically, if you're if you're an integrator, if you do, you know, if you do anything from electrical to smart home to cinema to all of those type of things where our trades cross over, then yeah, we we welcome you in to have a conversation.
00:31:40.000 --> 00:31:55.519
If you're new to the industry, you want to learn about the industry, if you're veterans like us who have been in the industry for way too long and have a lot of stories, and you know, we're both involved in other groups, in other chats, in you know, in other private WhatsApp groups, things like that.
00:31:55.599 --> 00:32:05.839
And there's always some really good conversations that are swapped, like guys, I've got a problem with X, or guys, I'm doing this, and I can anybody remember the username and password to get into a Sony projector.
00:32:06.000 --> 00:32:07.839
Wasn't that one of your recent ones, I think, wasn't it?
00:32:08.079 --> 00:32:09.599
Uh I think so, or somebody else, yeah.
00:32:09.759 --> 00:32:10.160
Yeah.
00:32:10.480 --> 00:32:38.880
Um, so um, so yeah, it just sort of for I mean the forum will come and you know, and the numbers will come, but it's just sort of like the integrators' voice powered by Inside CI and the people behind it, um, because it is a platform for the integrators to listen and learn, and hopefully participate into some training and focus groups and and hopefully even look, here's a new product, we want to put it in front of 10 people to try.
00:32:39.039 --> 00:32:41.200
Yeah, no, forum's a really good idea as well, Stuart.
00:32:41.359 --> 00:32:45.519
So, um well, heads up there for uh doing a good job on on coming up with that idea.
00:32:45.599 --> 00:32:47.039
Um, what platform we use?
00:32:47.119 --> 00:32:49.440
I'm sure uh yeah, people can comment and and and let us know.
00:32:49.519 --> 00:32:51.599
So so now you need to redo the intro.
00:32:51.839 --> 00:32:56.799
Hello, and welcome to the Integrators Voice Podcast for Wednesday, the 29th of July 2026.
00:32:56.880 --> 00:32:57.279
There you go.
00:32:57.440 --> 00:33:00.559
Yay! Where's your little mixer to do some buttons?
00:33:04.319 --> 00:33:06.319
Should have done that before the announcement, really, shouldn't I?
00:33:06.799 --> 00:33:08.400
Should have done really rewind.
00:33:08.640 --> 00:33:14.400
So, yeah, so obviously, uh, if you want to get involved, email HaloInsideCI.com.
00:33:14.640 --> 00:33:20.240
Obviously, go to Halo, go to insideci.com and sign up for the weekly newsletter.
00:33:20.400 --> 00:33:28.160
Um, check us out on social media and uh reach out to me directly if you want to be included in the forum when it goes live.
00:33:28.480 --> 00:33:33.279
I'm not gonna promise you it's gonna be a quick turnaround because I want to get it up and get it up properly.
00:33:33.440 --> 00:33:44.000
Uh, but if you want to register interest or you want to just be, you know, I'm having some great conversations when I see people like CAVD, like C UK, like AWE.
00:33:44.319 --> 00:33:46.720
Uh I've got things that are going on in the background.
00:33:46.799 --> 00:33:50.799
We talked about one just a minute ago um before we came on camera.
00:33:51.599 --> 00:34:08.400
And I want to build Inside CI and the Integrated Voice podcast into or the Integrated Voice to be, you know, a voice of many people that one manufacturer or distributor comes to to ask opinions or to help you know get thoughts.
00:34:08.559 --> 00:34:09.760
So uh good idea.
00:34:10.559 --> 00:34:17.280
Get involved, email us hello at insideci.com or reach out to me on social media and uh and we'll take it from there.
00:34:17.360 --> 00:34:34.000
But one of the things I saw the other day, which I wanted to bring up, was um good friend uh Zach at Mega um put on LinkedIn, um, which was the following Just heard that the big house in an affluent area outside London is getting rid of all smart home technology.
00:34:34.159 --> 00:34:40.880
We are talking about a very big house with smart everything lighting, heating, AV, TV lifts, etc.
00:34:41.039 --> 00:34:41.280
etc.
00:34:41.599 --> 00:34:47.679
Going back to manual light switching, basic audio and TV, unsmiling emoji.
00:34:47.760 --> 00:34:51.599
Uh, I was told that the system never works as it should, power issues, etc.
00:34:51.840 --> 00:34:52.079
etc.
00:34:52.480 --> 00:34:54.320
Clients not happy and fed up.
00:34:54.480 --> 00:34:57.840
Maybe there's another side to the story, but this is what I've heard.
00:34:58.079 --> 00:35:08.800
This is not giving our industry a good name, especially today when it is easy to design, deliver a system that can work even uh even when there is no power for a while.
00:35:09.039 --> 00:35:16.239
Anyone can sell equipment, but uh but it is what you do that it with it that counts, not the boxes you provide.
00:35:16.559 --> 00:35:27.039
Yeah, unfortunately, this is not the first time I've heard things like this, and uh uh overspecifying and uh under-supported is uh is a is a big issue in our industry.
00:35:27.199 --> 00:35:34.480
Um one of uh a friend of mine um they deal with takeover jobs, let's put it that way.
00:35:34.559 --> 00:35:38.079
Um, and one such job was a Lutron job up in London.
00:35:38.239 --> 00:35:46.079
Uh a friend went around there, I won't mention who's who it was, in case of it don't want me to speak about this, but um yeah, I won't go too many specifics.
00:35:46.159 --> 00:35:51.599
But basically what happened, uh they went around there, try to sort of think out clients like, oh, what about upstairs?
00:35:52.000 --> 00:35:55.840
Okay, there's an upstairs, didn't realize it was an upstairs uh on the system.
00:35:56.000 --> 00:35:58.480
Uh went upstairs, uh no keypads.
00:35:59.199 --> 00:36:00.159
Oh, where's the keypads?
00:36:00.480 --> 00:36:15.519
Like, well they're here the other day, and what the previous uh dealer had done while they were away is took the keypads out of the system to sell back to because they were selling the house, but take sell sell them back to the new seller, that's why the new buyer of the house.
00:36:15.920 --> 00:36:24.000
So uh I think they've now been reported as uh as not to be uh uh the dealer of this specific lighting manufacturer.
00:36:24.159 --> 00:36:35.119
Um so yeah, shocking things like that, but yeah, under specify so overspecifying a system, especially when the client can't use it, make it too complicated, is is just is not it's just a no-no really.
00:36:35.199 --> 00:36:36.000
Just keep it simple.
00:36:36.079 --> 00:36:42.800
It's uh I I know you're doing complete custom install and and home automation, and it it should be intuitive.
00:36:43.039 --> 00:36:48.719
That's that I think that's the key word to make it intuitive uh for the client and for others using the house.
00:36:48.800 --> 00:36:54.320
So we we've had uh client with uh run me up on Saturday actually, just a basic RTI remote control.
00:36:54.639 --> 00:36:56.880
Couldn't turn on the system on, couldn't turn the lights on.
00:36:57.039 --> 00:36:59.599
I said it's fine, just grab the uh RTI remote.
00:36:59.920 --> 00:37:02.239
Ah, RTI remote wasn't charged.
00:37:02.559 --> 00:37:06.639
So lit little things like that just uh make make a big difference.
00:37:06.800 --> 00:37:08.960
So the client's not happy with the system.
00:37:09.119 --> 00:37:18.079
Uh whether that he asked for support or didn't get the support that he required, spent all that money, then uh that's that's maybe uh the the case.
00:37:18.320 --> 00:37:23.679
But if if he can't use a system, he's the client, it's up to him what he wants to do.
00:37:24.000 --> 00:37:30.800
Yeah, I think I I had a big client that I uh a famous client, again, I won't mention his name.
00:37:30.960 --> 00:37:46.159
Um I had a famous client that uh I was I sort of doing some work for uh years ago, it was as a result of the Sony contract I had years ago of all the Sony centres, and he came up to me and he said, Stuart, he said uh what do you think of this control system?
00:37:46.320 --> 00:37:48.400
And I'm like, Well, it's a good control system.
00:37:48.480 --> 00:37:49.679
Uh there's nothing wrong with that.
00:37:49.840 --> 00:37:50.159
Why?
00:37:50.239 --> 00:37:51.280
What what's your issues?
00:37:51.440 --> 00:37:53.440
He said, Oh, we don't like it, we think it's rubbish.
00:37:53.599 --> 00:37:55.440
I went, Well, tell me, tell me why.
00:37:55.519 --> 00:37:57.039
Why do you think it's rubbish?
00:37:57.280 --> 00:38:06.559
And he said, Well, he said, we went, we sat down the other night to watch TV and we've got the screen in front of us, and we went to favourites, and all the favourites on the screen were Russian.
00:38:06.719 --> 00:38:10.079
And he said, For some reason the control system was showing us Russian channels.
00:38:10.159 --> 00:38:18.000
I said, No, the control system was showing you the channels that the Russian family that you bought the house from potentially.
00:38:18.159 --> 00:38:21.440
Oh, yeah, yeah, we bought from a Russian family, so that was their favourites.
00:38:21.599 --> 00:38:28.719
What you needed to do was to get someone in to reprogram it to your Sky TV favourites or whatever platform you're using.
00:38:29.039 --> 00:38:36.000
But there was no like handover, there was no book, there was there was no signage on the A V rack.
00:38:36.079 --> 00:38:46.320
I mean, I always I always used to make like the AMG type plaques on the front of my racks, which was like hand built by Stuart Burgess and phone number and email address and that.
00:38:46.480 --> 00:39:20.159
Um But I think first of all, if you are an industry, sorry, if you're a professional listening to this, whether you're a uh whether you're uh an architect, whether you're a builder, whether you're an interior designer, reach out to a HCA member, reach out to a CDI member, because you're then sort of cutting through a lot of the chaff, for want of a better word, to people that are investing in the industry, but also for the integrator, have a conversation with the client.
00:39:20.320 --> 00:39:21.360
What do they want to do?
00:39:21.440 --> 00:39:28.800
I mean, I wrote a document years ago for a lady which was like, imagine yourself walking into this room, the room is the kitchen.
00:39:28.960 --> 00:39:30.719
What do you want to be able to do in the kitchen?
00:39:30.800 --> 00:39:32.079
Do you want to be able to listen to music?
00:39:32.239 --> 00:39:33.679
Do you want to be able to watch TV?
00:39:33.840 --> 00:39:36.880
If you want to be able to listen to music, how do you want to listen to music?
00:39:36.960 --> 00:39:38.400
Do you want it as background noise?
00:39:38.559 --> 00:39:40.079
Do you want it as really good noise?
00:39:40.239 --> 00:39:44.800
Do you want to be able to control it from a light switch on the wall or the phone in your pocket or the your voice?
00:39:44.960 --> 00:39:58.639
And it was almost just sort of pushing her down the route to make those decisions because a lot of the people that we deal with have either never lived in that house before or that house does not even exist at the moment because it's not been built.
00:39:58.880 --> 00:40:03.199
Um, and yeah, and you're gonna lose trade.
00:40:03.360 --> 00:40:04.719
Houses will get sold.
00:40:04.880 --> 00:40:13.519
So, in the case of a house being sold, if you've not supplied that customer with proper documentation, if you've not left your name and address.
00:40:13.679 --> 00:40:23.199
I mean, if you're a control four dealer, I think Alan uh Chowman Soft does a uh uh help like button that you can put on control four.
00:40:23.280 --> 00:40:28.719
So when you press it, it brings up like your your Google map of of you of the integrator.
00:40:28.880 --> 00:40:30.480
So that's a good idea, actually.
00:40:30.559 --> 00:40:31.280
I like I like that.
00:40:31.360 --> 00:40:37.280
But yeah, we normally put our details on the rack and things, and normally when you there is an issue, you get get get a phone call.
00:40:37.360 --> 00:40:45.599
But uh I think a lot of houses, so you mentioned that the Russian houses are getting getting sold, and if your details aren't there, then obviously they can't contact them.
00:40:45.760 --> 00:40:54.800
I think what a lot uh is also happening is houses are being sold, and then you they're getting builders into to make it their own kind of property or own house, which is lovely.
00:40:55.119 --> 00:41:08.960
But they don't the builder then goes, Oh, I know somebody who can look after that or to sort that out, and they're not an HCA member, they're not a CDA member, and that's when the problem starts, because they'll go, I'll give it a go, and that's where generally it leads to problems.
00:41:09.039 --> 00:41:17.199
But but uh say a house like that uh has got to be well thought out, well planned, little things like just well, not little things, big things like Wi-Fi.
00:41:17.360 --> 00:41:22.480
If you haven't got proper Wi-Fi throughout the whole house, then your iPad's not gonna work on the top floor to turn the lights on.
00:41:22.559 --> 00:41:28.880
That little things like that, I know you've got keypads and stuff, but clients do like just pressing buttons on iPads and things like that, don't they?
00:41:29.119 --> 00:41:39.760
But you you but the thing is if you've got I don't know, even if you're new to this industry and you've got an account with I'm I'm just gonna throw someone out there, you've got an account with someone like All Trade.
00:41:40.079 --> 00:41:44.159
So maybe you've been an aerol and satellite installer, you've got an All Trade account.
00:41:44.320 --> 00:41:56.400
If you turn around to the guys at All Trade to Lee or someone like that, who who distribute Unify, for example, they can point you in the right direction on how you could utilize a brand like Unify and designer system.
00:41:56.719 --> 00:41:58.000
Yep, heat maps, things like that.
00:41:58.079 --> 00:41:58.639
It's very easy.
00:41:58.719 --> 00:42:00.000
You've got you've got the plans for the house.
00:42:00.079 --> 00:42:04.880
We'll just do a basic draw and get heat maps of like, right, this is where an access point needs to go.
00:42:05.039 --> 00:42:09.360
This is how much it would fill that that floor, because in London you've got a few floors.
00:42:09.440 --> 00:42:13.280
Um, but yeah, it's uh it's really not that that that tricky nowadays.
00:42:13.599 --> 00:42:34.559
But also you've got you know, you've got brands out there like Order Systems, like uh Damien and and and Jason, who I've had conversations with uh Jason about like video conferencing, and he was showing me some really good stuff at the senior summits about video conferencing and things like that, which actually is something that may well be thrown across our paths as integrators.
00:42:34.639 --> 00:42:46.400
So as an integrator, all I would say is if you get offered something which you don't normally do, research it before you say yes, because it's very easy to look at the pound notes and and and install it.
00:42:46.480 --> 00:42:53.599
But if you've never done it, it's it you're gonna you're gonna it's gonna come back and bite you on the arse, basically, one that side or the other.
00:42:53.679 --> 00:42:55.679
And and don't overcomplicate it.
00:42:55.760 --> 00:43:16.880
I think Zach's point here is a prime example of where it may well be have not been done by one integration firm, it might have been done by one integration firm, but with many of people doing it who have not checked it, or it could have been done by no disrespect, the builder or the ME consultant, and it's not a well-cohesive system.
00:43:16.960 --> 00:43:26.800
And and our systems do work, and I've got many, many a system out there that's been out there for 10, 15 years plus that still works, touch wood to this day.
00:43:26.880 --> 00:43:28.960
Um, I'm gonna get loads of phone calls now.
00:43:29.119 --> 00:43:38.800
But they were all well designed, they were well integrated by me and my guys, and we look after them remotely and we put service level agreements in it.
00:43:38.960 --> 00:43:43.360
But first of all, and first of all and foremost, people know where to find our name.
00:43:43.519 --> 00:43:46.320
Also, don't forget to incentivize your client.
00:43:46.480 --> 00:43:48.320
I know this is not your forever home.
00:43:48.480 --> 00:43:59.440
When you come to move, if you could hand my details over, if you're seeing your client every year like I do, doing a service call, and they uh I mean, there's a s one a cinema near me that I did.
00:44:00.079 --> 00:44:01.039
I think it was pre-COVID.
00:44:01.280 --> 00:44:05.760
They and they said to me, Oh, you know, we're probably going to move to Scotland because they're both semi-retired.
00:44:05.920 --> 00:44:08.800
I said, Well, when you do move, recommend me.
00:44:08.880 --> 00:44:17.360
And if the client takes me on and does a few bits and pieces, well, not so much me anymore, but if you know we look after the project, I'll I'll give you a thank you.
00:44:17.440 --> 00:44:19.440
I'll give you a drink, I'll give you a couple hundred quid.
00:44:19.519 --> 00:44:23.760
If they end up spending 50 grand, I'll give you, you know, 5% of that or something.
00:44:24.000 --> 00:44:30.480
Incentivise your client to pass on your details saying, This is the guy he's been really helpful, this is the gal, they've been really helpful.
00:44:30.639 --> 00:44:32.320
Reach out to them if you want anything done.
00:44:32.559 --> 00:44:43.119
Yeah, we've got that a few times, and uh it's it's quite nice going back to old jobs that uh that you you did about nine, ten years ago, and uh what what what what things used to be like, especially with projectors and things.
00:44:43.199 --> 00:44:48.400
But I'd say going back to the uh the London house, clearly there was no service contract.
00:44:48.559 --> 00:44:55.920
Either just bought the house or there was no service contract, the clients got more and more wound up and just had enough.
00:44:56.079 --> 00:45:15.760
But uh say fundamentally, I think those kind of jobs get a service contract in sp in place, gold, silver, bronze, whatever you want to call it, level one, level two, level three, um, just get a service contract in there, and then you're not gonna get to these issues where the client's peed off, the industry gets a bad rep, and uh yeah, people get angry.
00:45:16.239 --> 00:45:31.280
I think that's probably if I if anybody was to say to me, the 20 years you've been an integrator, what would you if you could go back to the beginning, what would you go back to the beginning and implement or change about you know where you are now?
00:45:31.760 --> 00:45:39.679
And one of those things is would be service level agreements, would be would be because it's recurring monthly revenue, which is the holy grail for any business.
00:45:39.840 --> 00:45:58.320
Um, you know, even if it's I don't know, even if it's a tenner a month or 20 quid a month, just to keep an eye on your system using you know Alta Labs Cloud or Ubiquity Cloud or Oversea or DeMots or any other said that DeMots is fantastic for that kind of thing, and that you just put it in there do a monthly contract.
00:45:58.480 --> 00:46:01.840
If the client doesn't want to do it anymore, you're like, that's fine, no problem.
00:46:01.920 --> 00:46:09.840
And then something will happen, they're like, ah, yeah, I I see why I spend this much money now on a uh uh on a yearly contract with the Mots.
00:46:10.480 --> 00:46:19.280
Send them maybe if you can, if that that device does it, send them a at the end of every month just to let you know this is what has happened in your house.
00:46:19.360 --> 00:46:23.519
You know, we've rebooted your Skybox for you using a Wattbox or a gude.
00:46:23.679 --> 00:46:30.880
Um, these are the things we've done for you as part of that$19.99,$49.99,$99.99, whatever.
00:46:31.039 --> 00:46:42.239
You know, so I know some people will say, you know, if you sign up to uh if you if you sign up to a certain fee, then we basically don't charge your call out or we do your service.
00:46:42.320 --> 00:46:49.280
So if you you sign up for I know, let's say$49.99 a month, then we will come and do your service call completely free of charge.
00:46:49.519 --> 00:46:51.440
You don't have to pay us a day rate to do it.
00:46:51.679 --> 00:47:13.840
Again, going back to what we discussed earlier, this is why I wanted to create you know the integrators voice as a platform where anybody coming into this industry could have those conversations, like anybody who's been in this industry for years and goes, I need to get a little bit more money out of this, I need to do this, I need to do that, share those conversations because we do it on the HCA group.
00:47:13.920 --> 00:47:19.599
You know, we have some great conversations on our WhatsApp group, and you know, and there's thousands of thousands of integrators around the world.
00:47:19.840 --> 00:47:22.400
Can you imagine what that would have been like when we first started?
00:47:22.559 --> 00:47:26.480
That would have been uh that would have been very, very, very handy for such things like that.
00:47:26.559 --> 00:47:31.039
But uh it it would be more with like hi-fi, laserdisc, DVDs.
00:47:31.360 --> 00:47:32.079
Yeah, yeah.
00:47:32.239 --> 00:47:34.880
How do I stop this scratch on the back of my DVD?
00:47:34.960 --> 00:47:38.000
Or I've got a client that's going from laserd to DVD.
00:47:38.159 --> 00:47:39.599
How does he do his collection?
00:47:39.679 --> 00:47:42.159
Oh my DVD keeps skipping what's going on.
00:47:42.320 --> 00:47:43.519
Well, it's dual layer.
00:47:43.840 --> 00:47:44.559
What's that?
00:47:44.800 --> 00:47:45.760
Oh, okay.
00:47:46.079 --> 00:47:48.800
Or it's was it double-sided at one point, DVD?
00:47:48.880 --> 00:47:50.880
Because I couldn't uh I couldn't do another storage on there.
00:47:50.960 --> 00:47:52.559
I think you had to turn it over at one point.
00:47:52.719 --> 00:47:55.360
I think as Armageddon, I remember doing Armageddon.
00:47:55.679 --> 00:47:59.760
Uh I think I can't remember, it was probably uh I don't know.
00:48:00.000 --> 00:48:02.000
Laser is double-sided.
00:48:02.079 --> 00:48:04.480
Yeah, laser this, but I'm sure DVD might have been as well.
00:48:04.559 --> 00:48:26.639
Anyway, uh there's one scene in uh Armageddon, watched it, and then unbeknown to us, it was before they were heading into space um uh to sort out spoiler alert that the meteor were about to crash, and they went on the uh space station, but it skipped, so it jumped like three or four chapters, and then and then the spaceship that was starting to explode, the space station was exploding.
00:48:26.719 --> 00:48:28.079
I was like, what's happened there?
00:48:28.159 --> 00:48:31.119
So I'm like skipped it back to where we were, and it carried on.
00:48:31.199 --> 00:48:34.000
We're like, oh, we've missed about two or three chapters there.
00:48:34.800 --> 00:48:40.559
So so there, the jewel layer, but yeah, if we had that uh that little group back then you would know exactly what was going on.
00:48:40.800 --> 00:48:41.599
Reminiscent.
00:48:42.000 --> 00:48:42.719
Well, exactly.
00:48:42.800 --> 00:48:50.639
I mean, that's I can remember that's how my started my A V obsession started off with a set of floor stand speakers in my bedroom at my mum and dad's.
00:48:50.719 --> 00:48:57.679
I had a full surround sound system, a a friend style lazy, lazy boy with uh a pioneer uh dual layer.
00:48:57.760 --> 00:49:01.679
Or actually, no, uh the laser displayer had actually turned it over for you.
00:49:01.760 --> 00:49:03.119
It read both sides of the disc.
00:49:03.280 --> 00:49:06.400
So uh was that a nice pioneer by any chance?
00:49:06.639 --> 00:49:09.119
Yeah, it was pioneer 925 or something like that.
00:49:10.480 --> 00:49:14.239
Yeah, I had it chip, I had it a little, there was a little flappy bit on the side.
00:49:14.320 --> 00:49:16.400
Was it Technatronics or something like that?
00:49:16.639 --> 00:49:28.239
There were they they basically put this little chip in it to make it dual uh region, and they said if you have any problems with it, pull this out before you send it back, because otherwise it will void the warranty.
00:49:28.400 --> 00:49:35.119
And I was like, but but they've they've put the the slot there for you to put it in, but you you can't put it in.
00:49:35.199 --> 00:49:38.480
It's like no no, you could put it in, but you've just got to take it out before you send it back.
00:49:38.639 --> 00:49:38.960
Wow.
00:49:39.280 --> 00:49:40.559
At least that was nice and easy.
00:49:40.639 --> 00:49:43.119
I remember doing uh the denon DVD players.
00:49:43.280 --> 00:49:53.119
We had the uh eight chip eight eight pin uh technotronics, oh yeah, technotronics, tectronics uh as a band technotronics, uh tetronic, tectonics, I can't even say it now.
00:49:53.280 --> 00:49:59.519
Um, and you had to wire up the eight pin to another pin on the DVD player to get it multi-regional.
00:49:59.679 --> 00:49:59.840
Wow.
00:50:00.000 --> 00:50:02.239
I used to like doing that, it's a good bit of soldering.
00:50:02.639 --> 00:50:16.639
Well, and then we went all the way through to the latter days of like the Sony, I think it's the Sony DVD players or Blu-ray players, where you got an all for one remote control and you you programmed like 69, 69, 44 in it, and then it made it multi-region.
00:50:16.719 --> 00:50:17.360
So yeah.
00:50:17.679 --> 00:50:19.440
That's before Google though, wasn't it?
00:50:19.679 --> 00:50:20.400
Well, exactly.
00:50:20.480 --> 00:50:21.920
Now you can just do anything with anything.
00:50:22.000 --> 00:50:23.599
But uh so what news have you got, Stuart?
00:50:23.760 --> 00:50:24.639
Any news for us?
00:50:25.039 --> 00:50:33.199
Before we get into the news, please uh rate, review, or subscribe to this podcast YouTube video, whatever you're listening to or looking, uh watching it.
00:50:33.280 --> 00:50:42.320
Uh it really helps us get found on platforms and gets us into more integrators' feeds to listen to us in their cinemas whilst they're building them or driving their van.
00:50:42.719 --> 00:50:51.440
Um the news with me starts off uh so tickets are on sale for one of my favourite things now every year is the senior awards.
00:50:51.599 --> 00:50:55.119
Um and uh yep, let me just bring the story down.
00:50:55.199 --> 00:51:04.639
So tickets are now on sale for the 2026 senior awards, uh, the EMEA awards, taking place on the 23rd at Ready Drop.
00:51:04.800 --> 00:51:14.400
Oh, oh, I'll just it's taking place at the Natural History Museum in London.
00:51:14.639 --> 00:51:16.880
Yay, they've gone back to what they know.
00:51:17.199 --> 00:51:17.599
Exactly.
00:51:17.840 --> 00:51:22.559
And it's gonna be it's gonna be celebrating the 20th year of the awards.
00:51:22.800 --> 00:51:23.679
Wow, is it really?
00:51:23.840 --> 00:51:29.039
So tickets are available now at an early bird rate until the 28th of August.
00:51:29.280 --> 00:51:35.440
Um, starting at£235 for members,£265 for non-members.
00:51:35.599 --> 00:51:56.239
Uh, yeah, I mean the I mean Natural History Museum uh headline sponsor is our good friends at Monitor Audio Group, uh, with participations, additional participations, including Control Forge Drinks Reception, uh, Xenio as after party sponsor, and C UK group, Lutron and Sonos as associated sponsors.
00:51:56.480 --> 00:52:03.679
Uh, I mean, my first CD Awards was courtesy of an invite from AWE from Mr.
00:52:03.840 --> 00:52:05.199
Tickle, thank you very much.
00:52:05.440 --> 00:52:15.280
And that was at the Natural History Museum, and that was sitting under to the side of Dippy before he went on his roadshow tour around the UK.
00:52:15.440 --> 00:52:23.599
Um, yeah, I mean it's last year was good at the Londoner, the year before that at the brewery, or a few years before that at the brewery was good.
00:52:23.840 --> 00:52:36.000
Um, they were really, really good venues, but uh for me, there's there was something always quite nice about, and I know obviously from a cost point of view, probably costs a damn sight more to have it in the natural history museum and places like that.
00:52:36.079 --> 00:52:36.800
But 100%.
00:52:37.679 --> 00:52:47.599
But for me, like going to the natural history museum, going to the VA, going to Harry Potter world, um, and having you know, I'm not a Harry Potter fan.
00:52:47.679 --> 00:52:50.400
I got halfway through the first movie and turned it off because I got bored.
00:52:50.639 --> 00:52:52.320
What about the Amazon TV series, Stuart?
00:52:52.400 --> 00:52:53.440
I hope you're gonna watch that.
00:52:53.599 --> 00:52:54.239
Uh maybe.
00:52:54.400 --> 00:52:57.760
Um, I forget I have Amazon half the time apart from when I get me shopping.
00:52:58.079 --> 00:53:01.199
I was watching Masters of the Universe last night on uh Amazon.
00:53:01.280 --> 00:53:02.400
Highly recommended, by the way.
00:53:02.559 --> 00:53:03.519
Is that He-Man?
00:53:03.679 --> 00:53:05.039
Shh He-Man.
00:53:05.199 --> 00:53:06.559
It's it it it plays on it.
00:53:06.719 --> 00:53:09.760
I know we're skipping subjects, but it plays on it really, really well.
00:53:09.840 --> 00:53:14.159
So if you watch the cartoons, if you're So it's not it's it's not Mattel then, is it?
00:53:14.320 --> 00:53:31.280
You're a 70s, 80s child, you need to watch it, and you uh you will laugh out loud at certain pits because it's it includes Fisto and other such uh innocent innocent names uh when when you were there, and uh yeah, no, I'd I'd recommend it just for nostalgia reasons.
00:53:31.360 --> 00:53:31.920
It's really good.
00:53:32.079 --> 00:53:33.840
Oh, I'll have to I'll have to have a look at that.
00:53:33.920 --> 00:53:43.920
But no, I mean for me like having dinner on what was it, the platform nine and three-quarters or whatever it is at Harry Potter next to the train.
00:53:44.079 --> 00:54:04.800
I mean, it was just having those those those really good industry dinners and the awards in some really fun places where you know you could walk through the entrance into Harry Potter world where they've got all the the costumes, or you could walk through the natural history museum and see the you know the the fossils and the the pictures and all that.
00:54:05.760 --> 00:54:07.760
It was just a hell of a lot more interesting.
00:54:07.920 --> 00:54:18.079
Again, no disrespect to Londoner and the brewery, but for me, for me, that's what the Cedar Awards is, and and I cannot wait to get my free press pass, Cedia.
00:54:18.400 --> 00:54:21.599
I'm talking at you, Steve, um, to get my get my ticket.
00:54:21.679 --> 00:54:27.199
I'm gonna buy my ticket um and then go to this year because I really, really, really do enjoy it.
00:54:27.360 --> 00:54:28.880
Yeah, no, they're they're really good shows.
00:54:28.960 --> 00:54:53.679
My my first one was about 15 years ago, and uh we actually um uh filmed the the event and hint hit nudge nudge um and we actually did interviews um but we also had um the Sky News TV presenter who was doing the hosting, and uh I was interviewing the the winners as as part of um uh cinema uh uh Cine Now.
00:54:54.079 --> 00:54:54.559
Cincy Now.
00:54:54.719 --> 00:54:55.280
Yeah, yeah.
00:54:55.360 --> 00:55:04.880
So I was I was interviewing people, and then I think it's Martin, Martin, somebody come along, uh the Sky News host is like, would you like me to interview people?
00:55:05.039 --> 00:55:06.559
I'm like, Yeah, go for it.
00:55:06.800 --> 00:55:07.679
You're much better than me.
00:55:07.840 --> 00:55:20.960
So uh he he he did the did the uh did the uh the interviewing and uh yeah I think doing interviews for people who've just won, obviously alcohol can play a little bit of a uh an important part of that.
00:55:21.039 --> 00:55:24.800
So don't get too drunk when you if you are being interviewed and get your get your awards.
00:55:24.880 --> 00:55:29.039
But I think obviously nowadays you just go up and shake hands and stagger off back to your table.
00:55:29.119 --> 00:55:37.599
But see the awards are good, you get to to to to uh catch up with everybody of all your industry friends and also meet new friends and things like that.
00:55:37.679 --> 00:55:39.760
Um it's uh it's a really good evening.
00:55:39.920 --> 00:55:41.679
So get your ticket before they sell out.
00:55:41.840 --> 00:55:42.480
Yeah, definitely.
00:55:42.559 --> 00:55:44.639
I mean it's a really good, a really good event.
00:55:44.800 --> 00:55:46.639
It's really, really worth going to.
00:55:46.800 --> 00:55:51.440
And uh uh if Matt, if you're listening to this, could you just shift them forward a little bit?
00:55:51.599 --> 00:55:57.119
Because last year they went on quite a long time and I had to leave like halfway through the second half to get my train home.
00:55:57.360 --> 00:56:00.960
Just get a hotel, Stuart, get it, book it now, be nice and cheap.
00:56:01.199 --> 00:56:04.960
I go to bed at like half nine, ten o'clock, and that's when the senior awards start.
00:56:05.119 --> 00:56:07.519
You have to have some Pro Plus, that'll keep you going.
00:56:07.760 --> 00:56:08.800
Old school.
00:56:09.119 --> 00:56:10.960
I don't have the alcohol to drink anymore.
00:56:11.039 --> 00:56:20.000
So uh so anyway, so Simon, the second story is uh Sony Home Hony Home Entertainment Product Training.
00:56:20.159 --> 00:56:24.239
I saw this come up um on the true RGB TVs.
00:56:24.559 --> 00:56:34.239
Yeah, so uh a little bit of uh an email from Sony uh regarding their new uh true RGB uh TVs, but it was also on the other products.
00:56:34.320 --> 00:56:38.079
So I thought it was gonna be some live webinar and teaching other things.
00:56:38.159 --> 00:56:46.559
It was actually on YouTube, so whether it was live but on YouTube, uh I'm not 100% certain, but uh I had to wait quite a while for it actually started.
00:56:46.800 --> 00:56:50.639
So um if you kind of googled it, you'll probably have to find it on YouTube somewhere.
00:56:50.719 --> 00:56:56.880
Um but yeah, no, really, really good uh uh uh in training, I suppose.
00:56:56.960 --> 00:57:00.239
I wouldn't call it training per se, it wasn't like the monitor audio one that I did.
00:57:00.320 --> 00:57:13.840
Um it was just going through their all their TVs um that they've got out, and they've got a number of TVs, but also they've got um their Bravia Connect systems, uh which basically is wireless speakers.
00:57:13.920 --> 00:57:20.400
So I know we spoke about HEOS uh not too long ago, um, and going through uh how how they do that.
00:57:20.480 --> 00:57:23.760
But basically the Bravia Connect, you can actually do it on your phone.
00:57:23.920 --> 00:57:28.960
Um, so get it on your phone and excuse me, somebody's talking on my speaker.
00:57:29.280 --> 00:57:38.960
So yeah, the Bravia Connect, you can actually um have that on your phone and connect up the system with a soundbar, um, get all the soundbar working, get the rear speakers working wirelessly as well.
00:57:39.119 --> 00:57:47.760
The sound bar does Atmos, so they're trying to really home in on the sort of the theatre uh home cinema market, and we know we're talking about keeping things simple.
00:57:47.920 --> 00:57:57.760
If the client wants a nice Sony telly from whatever size, so you've got the Bravia 9 uh Mark II, uh, which is uh say the the true RGB TV.
00:57:57.840 --> 00:58:13.360
Um there's actually been a review um from our friend Vince recently on YouTube, uh, and he did say right at the end, push come to shove, OLED is still better, but the true RGBs do look pretty pretty impressive, especially their anti-glare and things.
00:58:13.519 --> 00:58:24.800
Um but yeah, Bravio 82s, Bravia 72s, um, and uh yeah, you've got sub-7, sub-eight, sub-nines, and the rear eights and nines as well as part of that.
00:58:24.880 --> 00:58:28.239
But just a complete package, and I think they really get it, Sony.
00:58:28.480 --> 00:58:40.880
They they listen to integrators, especially reviewers like Vince and uh and and things like that, really listen to what what they have to say and implement software upgrades and and and what they can do.
00:58:41.119 --> 00:58:50.079
But having a a home not not as cinema as as we would have cinema, but as we were talking one of our first podcasts, like what what is home cinema?
00:58:50.320 --> 00:58:54.000
Is it something you can go and get out of the box and just plonk it down?
00:58:54.159 --> 00:59:04.000
But some people are happy with a nice big 75-85-inch TV with a Sony soundbar that does Atmos, get the the the rear speakers wireless.
00:59:04.079 --> 00:59:06.880
You can even have two subs now as well, dual subs.
00:59:06.960 --> 00:59:08.400
Yeah, again, they're wireless.
00:59:08.639 --> 00:59:16.159
Obviously, you're not gonna get deep levels of bass, and you're not gonna get 105 dB, but in a in a nice little media room.
00:59:16.239 --> 00:59:19.920
Um, I think uh that's uh that that would do some people.
00:59:20.159 --> 00:59:23.599
Yeah, well, shout out to Vincent at HD TV test.
00:59:24.000 --> 00:59:35.920
If you go on YouTube and just put in HD TV test all on word, you'll see on there his video is uh it's my Sony Bravia 92 review, took six weeks, and here's why.
00:59:36.159 --> 00:59:40.480
Yeah, he uh he does make uh some fantastic innuendos uh in this one.
00:59:40.559 --> 00:59:43.360
So uh keep keep an eye out for the little ting.
00:59:44.000 --> 00:59:46.719
Um but uh yeah, basically about him lasting longer.
00:59:46.960 --> 00:59:56.559
I always remember him saying to me uh what I always remember saying on one video I watched before I really knew him, and it was like if you like this uh video, uh press the like button.
00:59:56.719 --> 00:59:59.760
If you don't like this video, press the like button again.
00:59:59.920 --> 01:00:08.079
Um and uh I thought that was quite funny, but I I I was chatting to him recently at the uh uh the AWE Expo.
01:00:08.159 --> 01:00:12.719
So I was chatting with him and Steve and Stuart Tickle, so it was good, it was good to catch up.
01:00:12.800 --> 01:00:23.440
So uh no, I mean it's um the true RGB TVs do look very interesting from Sony, and obviously they are you know getting bigger and bigger like we've we've discussed before.
01:00:23.599 --> 01:00:33.199
So it's gonna be interesting to see RG true RGB, OLED, uh, you know, side by side, how they how they fare type of thing.
01:00:33.360 --> 01:00:35.199
It's like Mortal Kombat fight.
01:00:36.159 --> 01:00:37.679
I watched that as well the other day.
01:00:37.840 --> 01:00:40.639
Oh, I couldn't even think of anything worse watching that.
01:00:41.039 --> 01:00:47.360
I was half asleep to be fair, but uh wh while you're on your own, drink drink drink beer and uh watch Mortal Kombat.
01:00:47.519 --> 01:00:56.000
Oh no, so you're saying to me that you wouldn't watch the remake of um oh what was the Arnold Schwarzenegger film that's just got remade?
01:00:56.159 --> 01:00:56.400
Running.
01:00:56.800 --> 01:00:57.360
Oh, Running Man.
01:00:57.440 --> 01:00:58.639
Yeah, no, that was god awful.
01:00:58.880 --> 01:01:02.239
First ten minutes was great, and then after that it just got plain silly.
01:01:02.320 --> 01:01:03.360
We should do film reviews.
01:01:03.519 --> 01:01:07.519
I was gonna say, you you were not gonna watch, you wouldn't watch that, but you watched Mortal Kombat.
01:01:07.599 --> 01:01:10.320
I I only saw Mortal Kombat and was like, I'm not even gonna watch that.
01:01:10.559 --> 01:01:13.599
I just like I've got to that age now I'm just like reminiscing, to be fair.
01:01:13.760 --> 01:01:16.480
So uh yeah, that's where I'm at.
01:01:16.719 --> 01:01:17.599
Oh, excellent.
01:01:17.679 --> 01:01:30.320
Right, so the next story is uh sort of following on from our story last where we were talking about shows and things getting cancelled and exhibitions and events and bits and pieces like that.
01:01:30.480 --> 01:01:40.400
Um, on the on Monday the 20th, so last week, seven days ago, as we record this, um Monitor Audio put out a press announcement saying um let me just bring this down.
01:01:40.559 --> 01:01:45.920
Uh Monitor Audio is to hold a CI Connect trade showcase.
01:01:46.079 --> 01:01:54.400
So Monitor Audio Group has announced a two-day open event for the custom installation industry taking place on October the 7th and October the 8th.
01:01:54.639 --> 01:02:03.199
CI Connect aims to encourage collaboration across the sector, bringing together technology brands and industry trade associations and charity partners.
01:02:03.440 --> 01:02:07.440
Hosted at Monitor Audio's group headquarters in Rayleigh Exics.
01:02:07.599 --> 01:02:09.440
That's going to be a journey for you again.
01:02:09.599 --> 01:02:27.119
Um, CI Connect 2026 promises to be to showcase the latest innovations in residential technology, offering visitors opportunities to experience integrated smart home solutions, attend live product demonstration, watch guest speaker demo demos and mini training sessions.
01:02:27.360 --> 01:02:44.400
Participating brands at the moment include Cedia, the Chords Company, our friends at Cinema Lux, Control 4, Infinity Seating, obviously Monitor Audio, 1AV, QMotion EMEA, Reiko Lighting, Together for Cinema, Trinov, and WeQote.
01:02:44.559 --> 01:02:47.280
More will be announced in the coming weeks.
01:02:47.519 --> 01:02:54.159
So it's it's good that it seems to be that Monitor have sort of like gone, look, we've got these lovely new facilities.
01:02:54.320 --> 01:03:04.800
Let's reach out to some of the people that might have been doing EI Live and then see if we can get something together that still sort of like heralds that and builds on that.
01:03:04.880 --> 01:03:10.639
And is and again is a a couple of days where people can get together and chat and look at some new products and do some networking.
01:03:11.039 --> 01:03:14.960
May I be the first to say, well done, Monitor Audio Group.
01:03:15.360 --> 01:03:16.639
It should be commended.
01:03:17.039 --> 01:03:20.719
Not some I've seen some forums and they've just moaned.
01:03:21.039 --> 01:03:24.400
Obviously, we haven't got an initial install this year, which is fine.
01:03:24.639 --> 01:03:25.119
Fair enough.
01:03:25.280 --> 01:03:42.639
So Monitor Audio have stepped up to the plate to offer installers an opportunity to have something slightly different where you can go and listen and understand and talk to the exhibitors or whatever you want to call them that they're trying to do at their facility.
01:03:43.039 --> 01:03:51.119
There's no point whinging and moaning about oh, it's just another event where you've got some speakers and some Trinov and that kind of stuff.
01:03:51.440 --> 01:03:52.400
That is not the point.
01:03:52.559 --> 01:03:54.400
If you don't want to go, don't go.
01:03:54.880 --> 01:03:56.079
There's my rant over.
01:03:56.239 --> 01:03:56.639
Thank you.
01:03:56.960 --> 01:04:12.880
Well, I think it's it's a I'm I can only imagine they're gonna do it in like the the room where you did the training the other day, because obviously the rest of the buildings there are very much like the museum offices and and factories and things like that.
01:04:13.039 --> 01:04:23.039
So it's not a huge venue, so it's not gonna be an EI Live, it's not gonna be uh an Epsom race course or a Sandown Park type thing.
01:04:23.280 --> 01:04:42.239
It's gonna be a little bit like a CDA summit, it's gonna be where you're have some good brands there, but more importantly for me, it's the for me, it's the networking, it's the if if there's good conversations about subjects about being an integrator, I mean that's the way I would approach it.
01:04:42.320 --> 01:04:52.480
I mean, David years ago did something called Inside Out, and it was uh now rest in pre rest in peace the Dolby Um cinema or Dolby facilities in Soho.
01:04:52.719 --> 01:04:53.840
Is that is that gone now?
01:04:54.000 --> 01:04:56.000
Yeah, Dolby So Dolby's not in Soho anymore.
01:04:57.039 --> 01:05:06.639
Uh yeah, I mean it was costing them a stupid amount of money every year to be there, and it was virtually no one was there, so it was it's a shame, really.
01:05:06.880 --> 01:05:16.400
I mean, obviously we we've we've got places like the Kef Gallery, which is a I use quite a lot, which is just off of uh Great Portland Street or just off of uh Oxford Street.
01:05:16.719 --> 01:05:24.800
But David did something there years ago called Inside Out, which was uh which was little demonstrations of I think it was M and K.
01:05:25.199 --> 01:05:27.599
I think that there was Sony were there.
01:05:28.079 --> 01:05:33.760
CAVD actually uh hired that out as well, right, right, right at the beginning when uh Jamie first started his journey.
01:05:33.920 --> 01:05:39.440
I might be wrong, it might have been previous uh company he worked for, but I'm sure it was uh CAVD.
01:05:39.599 --> 01:05:49.920
Well, I think it's just it's important to have some like some I think for me, I will go somewhere where there's really good guest speakers, where there's really good networking.
01:05:50.159 --> 01:05:58.639
Uh maybe not so much interested in the product because uh yeah, I'm I'm we do this, I'm quite adverse with what's going on in this world.
01:05:58.800 --> 01:06:01.840
If it's new stuff and New sexy shiny and things like that.
01:06:02.079 --> 01:06:02.880
Brilliant.
01:06:03.119 --> 01:06:11.760
But like you, we go to EI Live, we go to ISE, we go to you know C A V D, C U K AWE, all of those things.
01:06:11.920 --> 01:06:13.440
So I think it will be really good.
01:06:13.519 --> 01:06:14.719
But yeah, I'm with you.
01:06:14.800 --> 01:06:20.159
You know, hats off to the guys at you know uh monitor audio.
01:06:20.239 --> 01:06:25.119
I mean MJ's uh talking about it if you read the article, the inside CI website.
01:06:25.440 --> 01:06:26.000
Thank you.
01:06:26.159 --> 01:06:31.920
Thank you for stepping up and putting something on, and hopefully this is the start of many, many things to come.
01:06:32.000 --> 01:06:39.519
And maybe something that is slightly different to your EI lives and your individual focused uh brand.
01:06:39.760 --> 01:06:52.880
Yeah, it's not it's not an EI live replacement by by any stretch of the imagination, and it's not trying to be, as uh MJ said, like our industry thrives on face-to-face uh conversations, which which is what what our industry is all all about.
01:06:52.960 --> 01:06:54.480
So if you don't want to go, don't go.
01:06:54.639 --> 01:06:57.760
We would urge you to go because it's gonna be a fun couple of days.
01:06:57.920 --> 01:07:02.079
So uh they've actually got quite a few uh it's quite a big area actually.
01:07:02.239 --> 01:07:11.679
I've remember where they sort of you go into the other buildings, whether they do something in there, I know it's more office-based and things, but um obviously they've got the warehouse as well, which I'm not sure I'll be able to use.
01:07:11.840 --> 01:07:19.280
But uh, you have got the the the larger room inside, you've got the the uh the the the the the media room uh that they've got.
01:07:19.360 --> 01:07:26.559
So the the rooms are all pretty big, so they can house quite a few few few people in there, but uh no, it's be a good good couple of days.
01:07:26.719 --> 01:07:31.519
Get your name down and uh yeah, come come along and uh do some uh face-to-face chats.
01:07:31.840 --> 01:07:32.960
Definitely 100%.
01:07:33.679 --> 01:07:41.440
So talking about speaker brands, uh one of your favourite uh Amina has released a new speaker, which is the next story with you.
01:07:41.679 --> 01:07:43.119
Yeah, so we we like Amina.
01:07:43.360 --> 01:07:52.159
Obviously, we did the uh the Tudor building and uh which we won uh the inside uh uh uh media room award for, which is really good.
01:07:52.320 --> 01:07:58.559
And uh obviously Michael come down and uh did the uh did the uh uh video for us, the the case study.
01:07:58.960 --> 01:08:00.800
Drone flying by Simon at Cinema Rooms.
01:08:01.039 --> 01:08:02.079
Whoop whoop, yeah, that's me.
01:08:02.239 --> 01:08:07.679
Um but what they have got out is the Sapphire S200 and the Sapphire Dual.
01:08:08.239 --> 01:08:11.039
So what is interesting, I'll start on the dual first.
01:08:11.119 --> 01:08:14.400
Obviously, that's a two-channel single stereo speaker.
01:08:14.960 --> 01:08:39.439
So ideal for like bathrooms, offices uh in in the home, not massive rooms, but we normally just I don't know about yourself, but we just normally put a single uh uh stereo speaker up in the ceiling, and it's a bit odd because you can just see one speaker, so it's practical we haven't got much space again in bathrooms or offices and things like that, but it does look a bit odd when you just see one speaker.
01:08:39.680 --> 01:08:46.479
So with the the dual uh sapphire uh amina speaker, you're not gonna see that because it's gonna be plastered over.
01:08:46.640 --> 01:08:54.800
Um, you may need if you wanted to get their sub that they do or a sub in the corner just to get it a bit more room because you're not gonna get loads from that.
01:08:54.960 --> 01:08:57.680
But what you have also got is the S200.
01:08:57.920 --> 01:09:02.800
So the S200 uh speakers uh they are slim lined.
01:09:03.119 --> 01:09:11.680
So again, going back to our Tudor building install that we that we've done, the the the beams, the joists, if you want to call them, there was no set standard.
01:09:11.840 --> 01:09:17.439
Um obviously modern houses they are set standard um and makes life a lot easier.
01:09:17.680 --> 01:09:29.279
But the slimline invisible speakers for the tight spaces, so the newest addition to our Sapphire range is the S200, a slimline invisible speaker built for projects where space is at a premium.
01:09:29.439 --> 01:09:31.840
Um, so again, you're not gonna get much space from that.
01:09:32.000 --> 01:09:37.680
So the panel measures just 200 by 450 and is only 31 millimeters deep.
01:09:38.000 --> 01:09:40.319
So that is pretty impressive.
01:09:40.399 --> 01:09:44.960
Again, you're not gonna get much space from that, but you can obviously add their subs.
01:09:45.199 --> 01:09:49.760
Uh built for narrow joists and awkward voids, is the way they're selling it.
01:09:49.840 --> 01:09:51.840
Um, actually on their website, which is quite good.
01:09:51.920 --> 01:10:02.640
I'm surprised our name's not mentioned, but but is this they've got frequently frequently frequently asked questions is the Sapphire S200 suitable for listed and heritage buildings?
01:10:03.199 --> 01:10:05.520
And uh of of course the answer is is yes.
01:10:05.600 --> 01:10:08.079
So, no, a nice little solution from uh Amina there.
01:10:08.239 --> 01:10:09.600
There definitely should be a link in there.
01:10:09.680 --> 01:10:13.840
Watch our case study of an install we did with Martin at Redline and Simon at Cinnamaru.
01:10:14.000 --> 01:10:14.479
Yeah, 100%.
01:10:14.800 --> 01:10:16.479
So get on it, Matthew.
01:10:16.640 --> 01:10:26.159
Um, no, I mean what I like about invisible speakers, what I like about Amina, I mean, obviously, we did a 16-channel Amina system for a client a few years ago.
01:10:26.399 --> 01:10:43.760
What I quite like about the invisible speaker or the plaster in speaker is exactly that is that it's not detracting from the environment of the room, the decor of the room, it could be recessed within furniture, uh behind the veneer, it can go behind wallpaper.
01:10:43.920 --> 01:10:59.199
But more importantly, in houses that have got beams in the ceiling, in houses where you know, typically, as we always do with ceiling speakers, the the builders never put the joists in the right way, or they've had to put a double joist in and not think thought about a ceiling speaker going in there.
01:10:59.600 --> 01:11:13.359
If the speaker's not exactly centre above the TV or below the TV, or the speakers are not evenly spaced left or right because of the joist, with obviously plaster inch speakers, it doesn't matter so much because you can't see them.
01:11:13.680 --> 01:11:34.800
Where I've done a few jobs where we've had to put speakers around the TV, and I've used Amina mainly because actually the way it's got into the wall, the the right-hand speaker would have been a you know like a foot to the more away from the TV in the left hand because it was a retrofit and the client didn't want to build the wall out.
01:11:34.960 --> 01:11:37.760
And I think that's where invisible speakers work really well.
01:11:37.840 --> 01:11:43.600
And then your analogy, invisible spit, well, plastery speakers in wet environments tick, first of all.
01:11:43.760 --> 01:11:46.720
You know, we were we were doing quite a big job with Amina.
01:11:46.960 --> 01:11:54.319
Unfortunately, the house I don't think ever got built because the company that did it went bankrupt or put into litigation or something like that.
01:11:54.479 --> 01:11:56.000
But we were going to put them in a cinema.
01:11:56.479 --> 01:11:58.479
Sorry, in a cinema, in a swimming pool.
01:11:58.560 --> 01:12:01.359
Um, because again, they were going behind plaster.
01:12:01.680 --> 01:12:02.880
You didn't see where they were.
01:12:03.279 --> 01:12:04.640
Yeah, you didn't see where they were.
01:12:04.720 --> 01:12:30.079
So uh, you know, a dual speaker, invisible speaker in a in a kitchen or a bathroom, uh, an en suite are brilliant because you could within reason put it anywhere, hook that up to a uh a multi-room audio amplifier as part of a standalone system or as part of a home automation system, and you don't see the speaker as good old Babs from uh who used to be with Amina said, you're not putting dinner plates in the ceiling.
01:12:30.399 --> 01:12:31.840
No, you're definitely not doing that.
01:12:32.239 --> 01:12:42.560
We had actually a client uh contact us recently, wanted um at a fairly big room, nine metres by about four metres, um, but the speakers had to be offset because that's where the wall was.
01:12:42.640 --> 01:12:45.600
So you had basically wooden beams in the in the ceiling on show.
01:12:45.760 --> 01:13:00.880
So we could put the screen centrally, but if you imagine the screen central and then a wall to the just to the right hand side, uh the client suggested having in-wall speakers from a certain manufacturer, which is fine.
01:13:01.119 --> 01:13:15.199
But I'm the more I thought about it, I thought that's gonna look odd because not only would it sound a bit odd, because I think to the right of the screen, obviously you can EQ as much as you like, but you'd also see the speakers in a wall to the right hand side of a of a of a screen.
01:13:15.520 --> 01:13:22.720
So my my suggestion was a mean of speakers, which obviously not the perfect uh way to have sound offset.
01:13:22.960 --> 01:13:28.560
Again, you can EQ that uh to to a certain extent, but how you won't be able to see the speakers.
01:13:28.800 --> 01:13:32.399
So you won't you wouldn't know they were there, and you're like, oh, where's that sound coming from?
01:13:32.479 --> 01:13:42.159
So it's not quite as uh as obvious, but having speakers in a in a a wall that uh wasn't central to the screen may have looked a bit odd.
01:13:42.239 --> 01:13:44.640
We haven't done it yet, there's still conversations to be had.
01:13:44.880 --> 01:13:54.720
Well I remember I remember talking with Drummy at AWE when when they first did the big cinema, when they did it for when they first did it with Kef, I think it was.
01:13:54.880 --> 01:13:57.279
Obviously, Kef wanted to see all the speakers.
01:13:57.520 --> 01:14:03.439
So that expo, they had you know the LCRs, but they were outside of the screen.
01:14:03.600 --> 01:14:14.239
So they put the set of speaker below the screen, and and I think if I'm right in thinking, James sort of said to people, give us some feedback, and everybody's like, Oh, you the speaker shouldn't be down there.
01:14:14.319 --> 01:14:19.600
All I could hear was the speaker coming, audio coming from up from the floor, blah blah blah, and all this lot.
01:14:20.079 --> 01:14:22.079
Fast forward six months, 12 months later.
01:14:22.159 --> 01:14:25.840
I think it was, um, they did another one of their expos, I think it was.
01:14:26.000 --> 01:14:34.960
Um, and Jamie, uh Jamie sort of uh sorry, James basically took them back in there, everybody sat down and he said, What do you think of the improvements?
01:14:35.039 --> 01:14:35.439
Blah blah blah.
01:14:36.079 --> 01:14:36.960
Oh, it's so much better.
01:14:37.119 --> 01:14:39.520
Thank you for whatever you've done has sounded amazing.
01:14:39.680 --> 01:14:40.479
What did you do?
01:14:40.720 --> 01:14:49.760
And he just said, I just sprayed the grill black, or you just hid the speaker so you couldn't see it so much in the your line of sight.
01:14:50.079 --> 01:14:58.560
And straight away, because the people didn't realise the speaker was below the screen still, they just their mind's eye took it above the screen and put it where it should be.
01:14:58.720 --> 01:15:06.800
But because they could see it below the screen and they could see it left and right, they basically were just like, it's wrong, it's not working, blah blah blah.
01:15:06.960 --> 01:15:20.399
And again, that's where I've quite liked using invisible speakers, is in those situations where I can't put a ceiling speaker in, I can't put an in-wall speaker in, it's gonna look weird, it's gonna play massively with my OCD.
01:15:20.560 --> 01:15:26.239
And I think that whatever brand it is, that basically is where it fits really well into a project.
01:15:26.399 --> 01:15:32.800
You don't want to see it, you don't want to ruin the decor, or it might be solving a problem you might have with speaker placement.
01:15:32.960 --> 01:15:35.279
Yeah, you just need to make intelligent compromises, really.
01:15:35.359 --> 01:15:44.239
But going back to that demo you did, I remember me and Giv had the similar demo when uh they they they just got the speakers in and uh it went from bespoke.
01:15:44.560 --> 01:15:45.520
Me and Gif couldn't believe it.
01:15:45.600 --> 01:15:46.560
We're like, what do you mean yeah?
01:15:46.640 --> 01:15:48.640
What do you mean to send a speakers not by the screws?
01:15:49.039 --> 01:15:49.760
No, no, it's down there.
01:15:49.840 --> 01:15:50.640
It's like what?
01:15:50.880 --> 01:15:56.720
So yeah, we were we were blown away by uh the the voodoo that uh that AWE had created.
01:15:56.800 --> 01:15:58.720
But hey, a perfect working solution.
01:15:58.800 --> 01:16:00.720
So um yeah, no, word on to those guys.
01:16:00.960 --> 01:16:01.600
Exactly.
01:16:01.760 --> 01:16:02.079
Right.
01:16:02.159 --> 01:16:04.880
The last story is uh I just put this up.
01:16:04.960 --> 01:16:15.439
I mean, it's not very relevant to the UK market, but uh as uh Steve summed it up when he basically um uh I'm trying to find the line which he put in.
01:16:15.520 --> 01:16:26.479
Uh while a few UK-based installers are likely are unlikely to make the trip, uh, the uh the equipment chosen for the Magnolia 2 demo room is well worth noting.
01:16:26.640 --> 01:16:32.479
Yeah, this is Rayleigh in North Carolina, by the way, not Rayleigh and uh in Essex, monitor audio.
01:16:33.119 --> 01:16:42.560
So basically, I got sent the press release, which is uh Ascendo Trinov Audio and Christie Unite for a standout home cinema experience.
01:16:42.880 --> 01:16:56.880
So the ultra high performance home cinema is set to be a standout attraction at uh audio advice live 2026, the annual event which returns to Rayleigh, North Carolina in August.
01:16:57.039 --> 01:16:59.520
Um, I'm just going to write, I'm just going to Rayleigh, darling.
01:16:59.680 --> 01:17:00.800
I'll be back in a week.
01:17:01.039 --> 01:17:09.359
Um brings together manufactured integrations for three days of demonstrations, seminars, uh, and then he goes on to the UK business.
01:17:09.439 --> 01:17:26.239
Uh Ascendo, Trinov Audio, Crystal and Christy, sorry, have combined their flagship technologies to create a system designed to show what can be achieved when advanced room acoustics and professional gray projection are treated as a single integrated experience.
01:17:26.479 --> 01:17:37.199
The Dera room builds on last year's award-winning base showcase where Trinov and Ascendo uh presented the latest uh evolution in cylindrical waveforming.
01:17:37.359 --> 01:17:51.439
This approach aims to prevent standing waves rather than correcting them, using floor-level front subwoofer ray and rear subwoofers to deliver constant bass and improved transient uh accuracy.
01:17:51.680 --> 01:17:52.640
The room was massive.
01:17:52.720 --> 01:17:56.960
I mean, it's seven and a half metres by seven and a half metres and got 18 subs in there.
01:17:57.039 --> 01:17:59.359
I mean, that's just bonkers for waveforming.
01:17:59.439 --> 01:18:01.680
I bet uh I bet Trinov loved it.
01:18:01.920 --> 01:18:21.039
Using uh using the Trinov CI processor, the Amplitude 16, then the Trinov immersive audio system built around six of the 18 passive vented subwoofers and the 32 infha sub uh extended base response well below waveforming's operational range.
01:18:21.199 --> 01:18:22.720
Going on to the other, going on to Christy.
01:18:22.880 --> 01:18:35.199
Christy supplies the visual components with the Chorus 4K 1000 KS laser projector paired with its 135-inch Stuart uh scree uh sorry uh wall screen deluxe.
01:18:35.279 --> 01:18:44.640
The projector is a 0.8 inch, oh, it goes on to a lot of stuff that I've only ISO Lubins and 4K uh UHD plus resolution.
01:18:44.960 --> 01:18:47.520
That sounds one impressive room, I have to say.
01:18:47.680 --> 01:18:56.159
It's uh I'm I'm not going to to uh all the way over to Carolina, uh North Carolina uh to to to see that, but no, it does sound very impressive.
01:18:56.319 --> 01:19:02.720
Um but what uh going back to Trinov, uh Altitude CI processor, that's just been upgraded, isn't it?
01:19:02.880 --> 01:19:08.159
From 16 to now, is it 32 or 64 max?
01:19:09.199 --> 01:19:12.800
They've just up they've just done they've just done the upgrade.
01:19:12.880 --> 01:19:17.600
So uh originally it was just 16, which uh is is is great for for most people.
01:19:17.680 --> 01:19:27.840
And obviously the the CI processor has got the new GUI, which is much more intuitive and much easier to to use um to install the uh the actual product itself.
01:19:27.920 --> 01:19:41.359
But uh yeah, it's going I think it's gone either from third it's from 16 to 32 or 16 to 64, but uh I th it was a bigger number that I think it must be 64 because the number is pretty big in my head, and I was like, wow, that's uh that's a lot of speakers.
01:19:41.600 --> 01:19:42.720
Just try and have a look.
01:19:42.880 --> 01:19:53.520
Uh the Trilov uh altitude CI processor upgrades up to 32 channels as standard via modular remote licenses with a custom 64 channel version available.
01:19:53.600 --> 01:19:56.079
So yeah, it was 32 up to 64.
01:19:56.159 --> 01:19:56.239
Yeah.
01:19:56.399 --> 01:20:06.800
I uh I mean, if when when we've done many a podcast, I mean I've not actually done a podcast with David, I don't think, this year, um uh apart from obviously when you interviewed him at ISE.
01:20:07.199 --> 01:20:14.479
Uh, but uh that was the idea behind the the Ultra to CI was that you buy the license for the amount of channels that you want.
01:20:14.960 --> 01:20:17.359
So it it's uh an upgradeable product.
01:20:17.439 --> 01:20:30.000
So I think we're certainly seeing more and more sort of high-end systems now where actually running 64 channels in a home cinema, home theatre, is not unheard of these days.
01:20:30.159 --> 01:20:37.439
Where you know, maybe go back, you know, three, four, five years ago, the idea of 32 channels was like, you know, mind blowing.
01:20:37.600 --> 01:20:40.640
But actually 64 channels is uh is not unheard of.
01:20:40.720 --> 01:20:42.399
So not nowadays, that's for sure.
01:20:42.560 --> 01:20:45.680
So um, yeah, no, that's uh obviously there's a market out there for it.
01:20:45.760 --> 01:20:49.199
And uh if uh we can capitalise on that, then uh yeah, happy days.
01:20:49.439 --> 01:20:49.920
Definitely.
01:20:50.000 --> 01:20:51.279
So, right, so that's the news.
01:20:51.359 --> 01:21:00.239
But don't forget, you can also go to the InsideCI website if you scan the QR code on the screen now or head over to uh insideci.co.uk.
01:21:00.960 --> 01:21:02.640
There's loads of other stories on there.
01:21:02.720 --> 01:21:06.560
Steve keeps me really busy with my social media posts by putting up stories.
01:21:06.720 --> 01:21:17.920
So at the moment you've got Monitor Audio opens up ordering for which is their high-end two-channel speaker system, uh, in up to 200 custom finishes.
01:21:18.079 --> 01:21:26.319
Um, Arma Home, a name from many years ago for me, targets growth in the new by appointing a new global sales director.
01:21:26.560 --> 01:21:33.600
And I've also been talking to Ricky at Calibrate, but one of the brands they also distribute is uh is XGmy.
01:21:33.920 --> 01:21:44.880
Um so X Jimmy have uh announced an Alfin Flip projector, uh, which is a great high level projector, sorry, high brightness level projector with great gaming support.
01:21:45.119 --> 01:22:09.039
But I know we've most we've basically spoken about potentially me and Ricky getting together because they've got the uh is the ultra, I think, coming out in September time, which we've sort of like talked about potentially doing our first video sort of conversation about projectors and about different types of projectors and how they fit into your your projects and your your home.
01:22:09.199 --> 01:22:14.800
So you can head over to the InsideCI website and catch up with loads more uh stories like that.
01:22:15.039 --> 01:22:20.159
Obviously, don't forget to go to insideci.co.uk and sign up for our weekly newsletter.
01:22:20.319 --> 01:22:22.079
Um we've got a bit of a refresh.
01:22:22.159 --> 01:22:26.720
Uh, I think next week, as we record this, you're gonna get a brand new newsletter.
01:22:26.800 --> 01:22:32.399
It's gonna be it's completely redesigned, it's all nice and new, which I've redesigned.
01:22:32.640 --> 01:22:35.600
Uh take the the platform forward a little bit.
01:22:35.760 --> 01:22:42.399
Website will follow shortly after, maybe into 2027, but that's gonna cost me a damn sight more money than a newsletter upgrade.
01:22:42.560 --> 01:22:44.880
So pop over to Inside CI.
01:22:45.119 --> 01:22:46.079
Uh and that's it.
01:22:46.319 --> 01:22:49.520
Simon, thank you very much for taking your it's Monday, isn't it?
01:22:49.760 --> 01:22:50.640
Monday evening up.
01:22:50.880 --> 01:22:51.359
No problem.
01:22:51.439 --> 01:22:57.600
My stomach is rumbling, so I need to get some food, but I will be looking out for this new uh uh newsletter that you're doing.
01:22:57.760 --> 01:23:03.199
Look, check, check your check your spam as well, because a few of mine were were going into there from from previous jet.
01:23:03.600 --> 01:23:09.840
That's one reason I've moved it, yeah, because it was within the other platform that I was using for HCA.
01:23:10.079 --> 01:23:17.760
I can go in and change the DNS settings on the website, so I can put the lines of code in to say that the it's official.
01:23:17.840 --> 01:23:17.920
Wow.
01:23:18.399 --> 01:23:22.000
The other platform I the other platform I inherited that it was on before.
01:23:22.079 --> 01:23:22.319
Yep.
01:23:22.560 --> 01:23:23.439
You couldn't do that.
01:23:23.760 --> 01:23:25.520
And that's why it was going into spam.
01:23:25.840 --> 01:23:32.319
Yeah, so I'm hoping, and obviously it's a lot cleaner, it's a lot modern, is all I can say.
01:23:32.479 --> 01:23:33.279
So have a look.
01:23:33.359 --> 01:23:34.560
I'm hoping to do it next week.
01:23:34.800 --> 01:23:39.439
Maybe I'll be the week after, but hopefully in August we'll we'll get that up.
01:23:39.600 --> 01:23:43.359
Um one thing I've just remembered, you're not wearing an England shirt.
01:23:43.600 --> 01:23:45.760
No, no, after we won the World Cup.
01:23:45.920 --> 01:23:47.359
Oh no, that didn't happen.
01:23:47.439 --> 01:23:53.119
Uh no, we got we got beaten by uh Argentina and uh Spain won the World Cup.
01:23:53.199 --> 01:23:55.359
So the the rightful winners of the tournament.
01:23:55.439 --> 01:23:56.479
So well done, Spain.
01:23:56.640 --> 01:23:58.239
We won the People's World Cup for it.
01:23:58.319 --> 01:23:58.960
Oh, did we come third?
01:23:59.119 --> 01:24:00.960
Where we yeah, where we beat France.
01:24:01.119 --> 01:24:01.439
Yeah.
01:24:02.000 --> 01:24:05.199
Technically, we should come second because they should kick our teeth out.
01:24:05.279 --> 01:24:06.640
But anyway, we won't go there.
01:24:06.800 --> 01:24:07.359
We won't go there.
01:24:07.840 --> 01:24:10.479
But I have got my new t-shirt on that uh that you kindly give me.
01:24:10.640 --> 01:24:14.239
So inside CI T-shirt, um uh looking smart.
01:24:14.319 --> 01:24:20.800
It is very thick, so I'm very hot and melting because it is getting warmer out there, getting back to 32 degrees.
01:24:20.880 --> 01:24:21.520
So thanks for it.
01:24:21.680 --> 01:24:25.359
And I feel really bad because I haven't got my inside CI for the shocking.
01:24:25.520 --> 01:24:30.560
But well, because it's washed and iron, because I've got a soddisting to go to later in the week, so I wanted to wear it for that.
01:24:31.039 --> 01:24:32.159
See more than once, Stuart.
01:24:32.479 --> 01:24:35.680
And this hot I have, but this hot this room is so bloody hot.
01:24:35.840 --> 01:24:38.319
Simon, where can people find you online?
01:24:38.880 --> 01:24:45.119
So, yeah, all the uh socials, so Instagram, Twitter, we've actually been contacted not Twitter, sorry, uh LinkedIn.
01:24:45.199 --> 01:24:50.560
Uh we've actually been contacted on LinkedIn very uh for various different things, which uh I need to speak to you about.
01:24:50.640 --> 01:25:04.079
But um yeah, no, so uh so inside uh CI guys, you can contact me on Instagram, WhatsApp, we're on YouTube as well, and obviously we've got our uh website cinema rooms.co.uk.
01:25:04.399 --> 01:25:06.640
And on socials, that's cinema rooms.
01:25:08.079 --> 01:25:15.279
So on Instagram, LinkedIn, and uh yeah, that's the best ones to contact us on for anything you want to discuss.
01:25:15.760 --> 01:25:16.239
Excellent.
01:25:16.399 --> 01:25:21.840
So if you want to get hold of me, me personally, uh my social media's mainly are at Mr.
01:25:22.000 --> 01:25:38.239
Stuart Burgess, but otherwise you'll pretty much find me um at InsideCI News or at inside underscore, sorry, at insideCI underscore UK, because someone's got inside CI in Japan somewhere that post once every three years and I can't get it off them.
01:25:39.199 --> 01:25:43.439
Email me at hello insideci.com.uk.
01:25:43.680 --> 01:25:45.279
I'm trying to figure it now, it's.com, isn't it?
01:25:45.359 --> 01:25:47.199
Hello at insideci.com.
01:25:47.439 --> 01:25:56.560
Uh, if you want to get involved in the integrators voice, if you want to come on the podcast, if you've got something to talk about, um, or you want to be part of the forum when I get it off the ground.
01:25:56.720 --> 01:26:01.439
But uh, so I thank you very much for your time and uh I'm gonna go and have some dinner.
01:26:01.600 --> 01:26:02.560
No problem at all, Stuart.
01:26:02.640 --> 01:26:05.520
Thanks for having us, and uh yeah, enjoy the rest of your summer.
01:26:05.680 --> 01:26:06.079
Excellent.
01:26:06.159 --> 01:26:07.119
Cheers, guys, see you soon.
01:26:07.520 --> 01:26:08.640
Cheers, bye-bye.