"Your First 90 Days with a New Client"

In this episode of 'The Distraction Advantage', host Shannon Stone draws on her experience as a business owner to discuss how to effectively manage the first 90 days with a new client to ensure long-term loyalty. She reflects on her interaction with an early client where she learned the importance of a well-structured client onboarding process. She then dives into her developed 90-day framework that includes an introduction week, discovery phase, implementation of core services, and a review & refine stage. Stone concludes by emphasizing the importance of both performance and emotional check-ins in establishing trust and maintaining client relationships. The next episode promises insights into how a spontaneous idea turned into a speaking gig.