ABOUT THIS EPISODE
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #279, we welcomed Jack Siney, Co-Founder & Chief Revenue Officer at FrontRace.
FrontRace brings together your team’s real activity data and connects it across systems, and apply powerful AI to reveal what’s working, what’s not, and what to do next.
This is the future of AI transformation: grounded in truth, built on your data, and tailored to how your company actually works.
In this episode, Jack and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that his team think through on a daily basis to build world class customer experiences.
**Episode #279 Highlight Reel:**
1. Leveraging & configuring your data to drive growth
2. Connecting your customer data across the whole journey
3. Understanding which metrics matter most
4. Ensuring your team understands what drives the business
5. Always be learning & course correcting
Click here to learn more about Jack Siney
Click here to learn more about FrontRace
Huge thanks to Jack for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer experience & data configuration space into the future.
For all of our Apple & Spotify podcast listener friends, make sure you are following CXC & please leave a 5 star review so we can find new members of the "CX Nation".
You know what would be even better?
Go tell your friends or teammates about CXC's custom content, strategic partner solutions (Hubspot, Intercom, & Freshworks) & On-Demand services & invite them to join the CX Nation, a community of 15K+ customer focused business leaders!
Want to see how your customer experience compares to the world's top-performing customer focused companies?
Thanks to all of you for being apart of the "CX Nation" and helping customer focused business leaders across the world make happiness a habit!
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Remember To Make Happiness A Habit!!
