ABOUT THIS EPISODE
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix. In this engaging live episode from the Connected Health and Care Summit 2025, Liz Jones and Darren Kilroy are joined by Faye Rose from the George Eliot Hospital NHS Trust's medical e-rostering team. Faye brings a unique perspective, having transitioned from retail management to NHS workforce planning, and shares practical insights on implementing technology whilst maintaining the human connections that make change successful.
What You'll Learn:
- How retail experience translates to NHS workforce management and what both sectors have in common
- Why building relationships with clinical teams matters more than technical specifications
- The different approaches needed when engaging consultants versus resident doctors with new technology
- How the 2016 junior doctor contract changes shaped medical rostering practices
- The role of Loop and mobile technology in improving staff engagement with rostering systems
- Why exception reporting is becoming more prevalent and what that means for trusts
- The importance of understanding clinical specialties when implementing workforce technology
- How Teams and digital communication tools have transformed workforce planning support
Faye Rose works in the medical e-rostering team at George Eliot Hospital NHS Trust. Coming from an NHS family background but starting her career in retail management, she brings a fresh perspective to workforce planning. Her experience spans the transition period of the 2016 junior doctor contract changes, the establishment of medical e-rostering systems, and the ongoing challenge of engaging diverse clinical specialties with digital workforce solutions.
👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals while keeping patient safety at the core of everything we do. 🎉
To find out more, visit rldatix.com 🏥
Episode Resources
- George Eliot Hospital NHS Trust Website
- Liz Jones on Linkedin
- Darren Kilroy on LinkedIn
- RLDatix Website
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