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Have you ever wondered what it would be like to receive healthcare that is not only efficient and effective, but also filled with love and magic? Imagine a world where every interaction with a healthcare professional leaves you feeling seen, heard, and cared for. It may sound like a dream, but for …
Today’s episode is very special for Shawn because his daughter attended Camp Kesem, a camp founded to help children through and beyond a parent’s cancer, put on by the incredible organization led by today’s guest. Kesem is a nonprofit that works with kids of parents who’ve had cancer and Shawn has …
Diversity, equity, and inclusion is a challenge that corporations all over the nation are trying to conquer. Some have settled for checking the box, but privately, they’re still operating under the same hard and fast rules that they’ve always used. In other cases, some efforts are being guided by f…
We are deeply rooted in human-centered design. That starts with showing empathy and having a design that is inclusive. As a society we have to learn how to empathize instead of sympathize. Our guest today understands this all too well. Today's special guest is Victor Udoewa, a multi-talented rocket…
My guest today has a passion for pushing the boundaries of the customer experience and a keen eye for unlocking and maximizing the true potential of a workforce.  Scott Roth, is Chief Customer Officer at Beamery, the leader in talent lifecycle management. He is responsible for designing, building, …
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