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00:00:05.011Hey everybody, mike here, and welcome to Task Force Entrepreneur.
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00:00:10.571The podcast I started went from being a tech engineer to starting a house cleaning business.
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00:00:13.689Yep, that's my story and I'm sticking to it.
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00:00:15.224I hope you enjoy the show.
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00:00:20.481Hey everybody, welcome back Mike here.
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00:00:23.544In today's show we're going to talk about risk.
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00:00:33.906I think this is a really important topic for entrepreneurs because we deal with it all the time, whether we admit it or whether we are aware of it.
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00:00:38.225We deal with risk In early stages of a business.
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00:00:48.121Risk might be that discussion that you have with your friends or family where they tell you you're absolutely insane for starting whatever business you're starting.
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00:01:00.802Once the business is running, risk might look like taking a line of credit out to buy equipment to allow your business to expand, or taking on a very large client that you're probably not ready for.
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00:01:09.984Either way, risk is there in business, but I would probably position that risk is inherent in everything we do.
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00:01:11.703I mean it's life.
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00:01:22.727You have a 1 in 2 million chance of dying falling out of your bed, a 1 in 43,000 chance of being killed in a work accident.
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00:01:33.450You have a 1 in 10 million chance of being killed by lightning and, my favorite, a 1 in 250 million chance of dying by a falling coconut.
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00:01:37.828So all I'm saying is risk is there whether we like it or not.
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00:01:45.331So avoiding it completely would result in a very bland, boring and uneventful life.
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00:01:50.230But let me be clear there's definitely good risk and bad risk.
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00:01:59.602I mean, when I think of bad risk, I think of things like going to an unstable cliff and taking a selfie for Instagram that's bad risk.
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00:02:19.924Maybe going scuba diving without actually being properly trained, speeding excessively on public streets and maybe tying it to a business, starting a company installing electrical components and having no insurance or certification to do the work that's bad risk.
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00:02:31.087So I guess, if we kind of understand that bad risk is bad, then how do we weigh that so that we're not taking bad risk on right?
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00:02:41.251And I would say we start with first understanding risk versus reward, and for me, what this really comes down to is high risk should equal high reward.
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00:02:44.548But that's also the definition of gambling.
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00:02:47.367If you like that, you probably would love Las Vegas.
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00:02:51.149You don't want to do this, at least not when it comes to business.
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00:02:56.610But the thing is that I think a lot of entrepreneurs miss is they all want high reward.
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00:03:05.728I had a friend that and I've mentioned this on the show before if you didn't have a $50 to $100 million idea, you didn't want to talk about it.
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00:03:16.770But the problem is, if he had a $5 million a year business which is still considered small, by the way then it would probably be life changing for him.
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00:03:23.945So my point is you don't need high risk for high reward, you just need medium reward.
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00:03:26.425That's still going to be life changing for you.
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00:03:38.883So how do we take this from understanding, okay, well, we're still going to have some level of risk and we understand that we don't need to sacrifice everything for that reward, right?
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00:03:41.627How do we reduce that risk?
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00:03:44.691And, to me, my opinion is we mitigate it.
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00:04:02.002And I guess the first way to mitigate risk for me, when I think of starting a business, is choosing a safe industry, something recession-proof, with a constant stream of work that constantly has very low quality options.
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00:04:06.462And all of this comes back to, for me, service businesses.
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00:04:12.459With these businesses, you don't need to own the local market, you just need to carve out your little slice.
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00:04:16.639And again, that to me is that medium reward that could be life-changing.
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00:04:20.062If you have a $2 million a year business, you're doing pretty good.
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00:04:28.208Now another way to mitigate risk and my favorite without a doubt is creating your own unfair advantage.
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00:04:36.262And I want to be clear when I say that phrase, I'm not talking about doing anything unethical or illegal or anything like that.
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00:04:47.204I'm talking about using your skills, connections or even your personality traits that a lot of people allow you to stand out in a specific industry or business.
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00:04:54.848So my example would be like let's say, you're really, really good at sales.
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00:05:02.841Well, go find an industry where most of the people working in it and running businesses don't know a whole lot about sales.
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00:05:05.961This places you at a significant advantage.
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00:05:11.185In my case, with mission cleaning, this is one of my approaches.
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00:05:18.365I do have a lot of experience with sales, and I don't think the average house cleaning company owner has a lot of experience with sales.
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00:05:20.939So my career has been built on this.
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00:05:24.286Concept of partnerships are incredibly important.
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00:05:35.762Networking is incredibly important, and so for me, my strategy right off the bat is not to go throw flyers on a bunch of houses and knock on a bunch of doors.
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00:05:38.281My strategy is to meet with realtors.
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00:05:46.658My strategy is to talk to property owners and to search down Airbnb owners and network with all of those folks.
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00:05:53.177I'm just thinking more along the lines of building relationships that could be fruitful down the line.
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00:05:57.944Another example, though I mean let's say you're starting I don't know.
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00:06:04.487Let's say you're trying to find a business to start related to house building.
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00:06:08.725Maybe you don't want to be a house builder, but you could supply a component or something like that.
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00:06:22.420Well, if you have a bunch of friends that are all house builders and run their own companies, then starting a window company that sells windows or installs windows could be a great unfair advantage for you.
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00:06:24.935And I think this takes some practice.
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00:06:33.523I mean, you have to really look inward, analyze your skills, analyze your connections, your resources and find out what makes you unique.
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00:06:45.173And the weird thing about this is it varies by industry, right, like if I took my sales and engineering experience into tech, there's nothing really unusual about that.
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00:06:50.031I mean, there's a million people that have the same experience as I do and are probably better.
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00:06:59.451But, like I said, I could actually take that to an industry where that's not common, like plumbing, and probably stand out quite a bit.
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00:07:03.612And the cool thing is you know it may be plumbing is a bad example.
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00:07:04.548Let's say house painting.
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00:07:08.153Right, because I know literally zero about plumbing.
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00:07:10.190Let's say I wanted to go into house painting.
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00:07:12.370I can learn how to paint a house.
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00:07:13.971Anybody can learn how to paint a house.
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00:07:23.935I realize the average homeowner probably does a poor job compared to a professional company, but you can learn to be a professional painter.
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00:07:30.971You can buy supplies, you can watch videos, you can go get some, you know on the job experience, you can learn some tricks of the trade.
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00:07:33.653That's possible and that's doable.
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00:07:43.288What is hard, though, is getting 10 years of face-to-face networking experience right, and that's why my favorite way to reduce the risk is to mitigate it.
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00:07:47.389You know, if we're honest, we're never going to eliminate risk completely.
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00:07:54.531So when you know your friends or family or coworkers or whoever right says, well, you know that's, you know that's risky.
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00:08:01.935I never view entrepreneurship as risky because, in my opinion, I am stacking the deck.
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00:08:09.072What I mean by that is I am creating that unfair advantage by doing things that will reduce the risk.
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00:08:15.685So if someone says, you know, well, getting house cleaning customers is hard work and you know what?
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00:08:17.432If you don't get any, then you go out of business.
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00:08:21.865To that I say I still have a day job Now.
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00:08:24.990I don't know if that'll be the case forever, but it is for now.
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00:08:30.016So I've reduced the risk of this financially impacting my family.
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00:08:32.270Now could it still impact it to some degree?
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00:08:33.346Yes, obviously.
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00:08:45.312I've spent a fair amount of money on supplies and, you know, storage and all of that for the equipment and software and everything right, but I've mitigated it to a point where the impact wouldn't be super damaging.
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00:08:47.870You know the next thing I've heard.
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00:08:54.913You know, just to kind of give you some examples, I've had people say well, you know the people that you're going to get to clean these houses.
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00:09:03.311You know they're going to be you know a varying backgrounds and some of them will have legal issues or criminal backgrounds and that kind of stuff.
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00:09:05.890Right, well, we're running background checks.
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00:09:09.875You think their quality of cleaning is going to be lower?
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00:09:12.452Well, we're going to do training, extensive training.
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00:09:28.291I'm going to institute shadowing so that even if a cleaner comes in and has experience, they're going to have to at least go on one or two cleans with another cleaner that knows our system and our processes, so that they can see firsthand how it's done with us.
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00:09:31.773Now does that mean that we're always going to get it perfect?
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00:09:43.792No, not at all, but I think it reduces the risk of someone walking in and just completely doing a horrible job, because they will have the tools necessary to do a good job.
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00:09:49.172Hey, before you head out, if you could do me a big favor and leave me a review, it would be very helpful.
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00:09:54.812I don't have that many reviews, but it really, really helps in terms of just spreading the word.
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00:10:18.893So, that said, have a great day, music.