ABOUT THIS EPISODE
Tired of freight invoices that don't match your quotes? Dimensional weight chargebacks eating into your margins? In this episode, host Bobby sits down with Conor Godfrey, Co-Founder of Dockware, and Ryan Camacho, Solutions Engineer at MyCarrier, to dig into one of the most persistent — and costly — problems in LTL shipping: inaccurate freight dimensions.
From SpaceX docking algorithms to warehouse docks in Tulsa, Oklahoma, the team breaks down how Dockware built the only certified mobile dimensioning app on the market using just a smartphone camera, how it plugs directly into MyCarrier, and why now — with NMFTA density-based pricing changes in full swing — shippers who don't get ahead of this will keep getting hit with surprise invoices.
🔑 Key Topics Covered:
00:00 – Intros: Ryan's 20 years in logistics & Conor's journey from Peace Corps to freight tech 03:00 – How SpaceX docking technology became the foundation for Dockware
06:30 – The NMFTA/NMFC classification changes and why density-based pricing is here to stay
10:30 – Why dimensioning can't add friction — it has to be passive and fit the workflow
12:45 – How Dockware works: just a smartphone camera, no expensive hardware required 15:15 – Live demo results: within 1.5% variance vs. a stationary dimensionalizer
17:00 – The real cost of the current process (tape measures, paper tickets, manual data entry) 21:30 – Carrier-side stats: shippers are under-dimensioning by 30% on average; carriers see a 10% revenue bump after installing dimensionalizers
24:00 – Beyond billing: how accurate dims help you "earn contracts" and become a shipper of choice
25:00 – Coming soon: hazmat detection, damage scanning, piece count validation, and loss prevention tools
28:00 – The dream: one scan originates a full shipment — no terminal visit needed
30:30 – Why plug-and-play beats enterprise hardware projects every time
36:00 – How to ROI this in under 15 minutes (and why you've probably overestimated the cost by 5x)
37:30 – Real shipper feedback: warehouse teams actually enjoy using it
42:00 – Where to download Dockware and get started today
🔗 Resources & Links Mentioned:
- 📱 Dockware App (Android): Search "Dockware" on the Google Play Store
- 🌐 Dockware Website: https://www.dockware.ai
- 🚚 MyCarrier Platform: https://www.mycarrier.io
- 📋 AR Core Compatible Devices (for checking if your Android device works): searchable on Google
- 📊 NMFTA / NMFC Classification Changes: Search "NMFC density-based class changes" for the latest updates from the National Motor Freight Traffic Association
💡 Key Takeaways:
- Carriers have dimensionalizers in nearly every terminal and are already capturing revenue from mis-dimensioned freight — shippers need to level the playing field.
- The average freight invoice variance is $88–$94 per bill, affecting roughly 30% of all invoices on the MyCarrier platform.
- Dockware is the only certified mobile dimensioner using just a camera — no Lidar, no special sensors.
- The app works on 80% of Android devices and iOS support is coming within 8 weeks of recording.
- Avoiding just 2 dimensional chargebacks per year can cover the entire cost of the solution.
- Accurate dims don't just save money — they reduce disputes, protect against OS&D claims, and make you a more attractive shipper to carriers.
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#FreightTech #LTLShipping #Dockware #MyCarrier #DimensionalWeight #FreightAudit #SupplyChain #LogisticsTech #ShipperOfChoice #NMFC #FreightPodcast
