ABOUT THIS EPISODE
Most operators assume promoting from within is the hard part of a leadership transition. The harder part is what no one talks about: the senior person stepping up is usually buried in the exact work that made them indispensable in their old role. Without somewhere for that work to go, the promotion stalls before it starts.
In this episode of Scale Smart, Grow Fast, host Harley Green sits down with Jessica Malone, COO of the Jimmy Simpson Foundation, to unpack how a small admin team quietly rebuilt their capacity from the inside. Jessica shares the structural decision to route their Workergenix EA under the future CFO, and what shifted when tedious but critical work finally had an owner.
This episode will change how you think about support.
Connect with Jessica Malone: Website: https://www.safehavenjsf.org/
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