ABOUT THIS EPISODE
We are joined by Harvard researcher, author of The Win-Win Workplace, and founder of Future Forward Strategies, Dr. Angela Jackson, to discuss how organizations can redesign work to strengthen both employee well-being and business performance.
Backed by research across more than 1,700 companies, Dr. Jackson makes a clear, data-driven case for human-centered leadership. She reveals how organizations that invest in employees through practices such as centering worker voice, reimagining benefits, and fostering inclusive innovation see improvements not only in employee morale but also in performance. These strategies directly impact retention, engagement, and long-term financial success, reframing well-being as business-critical, not optional.
Dr. Jackson shares how understanding employees' lived realities, such as caregiving responsibilities and access to childcare, directly impacts retention and performance. She offers a concrete example of a company that introduced on-site childcare after identifying it as a key barrier for employees, resulting in a 98% retention rate among women during the pandemic.
Dr. Angela Jackson is a leading voice on the future of work and CEO of Future Forward Strategies, a labor market intelligence firm focused on helping organizations grow through continuous learning and innovation. A lecturer and researcher at Harvard University, she equips executives with practical strategies to build high-performing workplaces that strengthen engagement, productivity, and long-term growth. Her work has appeared in Harvard Business Review and Stanford Social Innovation Review, and she is frequently featured in The New York Times, Forbes, The Wall Street Journal, Fortune, BBC, and The Economist. She has spoken at TED, South by Southwest, and ASU GSV. Previously, Dr. Jackson was managing partner at New Profit, where she launched the Future of Work Grand Challenge, reskilling 25,000 workers into living-wage jobs. She began her career in global leadership roles at Viacom and Nokia. Her debut book, The Win-Win Workplace, is a New York Times bestseller.
Tune in for real-world examples that shift toward more inclusive, responsive, and adaptive workplace cultures where well-being, performance, and innovation are mutually reinforced.
