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Our SLA called for 4 hours resolution time!  Our team managed to resolve with a cycle time of 2 hours!!  We were mighty proud :)   Do you know your team cycle time?   Agile Coach: Ranjith Venkatesh  Company: Moss and Lichens  Website: https://mossandlichens.com/ …
Is a User story not being cared for?  Is a User story blocking the flow in the team?   A filter for Work Item Aging (eg: 5 days in a 1 month Sprint)  helps the Developers and Product Owner pay attention to those user stories that are clogging up the flow.   Agile Coach: Ranji…
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