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English
United States

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You'll learn how to use AI to cross-promote services, increase add-ons, fill last-minute openings, bring past guests back, and other easy ways AI can help improve your salon’s overall guest experience. AI will not remove the human connection from your salon. When used as a right tool, it can hand…
In this episode, you’ll learn: Why being “too nice” can hurt your team The difference between being mean and being direct How to say no while explaining the why Why strong leaders stand beside their team, not against them How to repair trust when you’ve handled something poorly How to…
You'll learn: How giving back strengthens your salon culture Why clients and team members stay loyal to a purpose-driven business Simple ways to start serving your community How generosity can become part of your salon's identity Why building trust creates long-term business growth …
In this episode of the Profitable Salon Owner Podcast, Kayla Swanson welcomes back Ketmanee Whitlock (@ketmaneeheartshair), licensed cosmetologist, certified trichologist, and owner of Edify Salon & Extension Bar, Edify Head Spa, and Trichology Lounge. This is Ketmanee's second appearance on t…
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