How ASCs Can Avoid Costly Technology Mistakes l Custom Surgical Partners, Inc.

Healthcare technology is evolving faster than ever—but how do you know which tools are actually worth investing in?In this episode of Operationally Speaking, Tina D. Marino sits down with Laura Miller, Founder of TempeDev, to discuss how ambulatory surgery centers (ASCs) and medical practices can make smarter technology decisions. From software integrations and workflow optimization to AI and revenue cycle management, Laura shares practical advice to help healthcare leaders avoid costly mistakes and build systems that actually work.Whether you're evaluating a new EMR, implementing AI, or improving operations, this conversation is full of actionable insights.Timestamps00:00 Introduction00:42 Meet Laura Miller & TempeDev02:15 What TempeDev Does for ASCs & Medical Groups04:20 Why New Technology Doesn't Fix Broken Workflows06:35 The Biggest Mistake When Buying Healthcare Software09:10 Why You Should Evaluate Software Before Purchasing11:45 Integration Challenges Between EMRs & Practice Management Systems15:05 Hidden Costs of Interfaces, HL7 & System Connectivity18:00 Understanding Your Practice Before Implementing Technology21:10 Workflow Assessments & Finding the Root Cause of Problems24:15 Software Implementation, Training & Ongoing Support27:05 The Future of AI in Revenue Cycle & Healthcare Operations30:15 AI Risks, Governance & Building the Right Guardrails31:40 Final Thoughts