ABOUT THIS EPISODE
Successful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather comprehensive information. Grant recipients, on the other hand, want to enjoy a smooth customer journey, where it’s easy to apply and they’re paid promptly and accurately.
In the second episode of the series, host Tim Smith talks outcomes with Michael Cooper, Senior Civil Servant, and Head of Defra’s Group Grants Hub, and Matt Wilson, EY EMEIA Grants and Relief Funds Management Leader. 14 mins
English
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Innovative, reliable and secure technology can help grantmaking organizations target the right people, track fund flow, spot fraud and waste and measure impact. But technology can only work if it’s part of a truly user-centric system, where grant administrators understand the needs and behaviors of…
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