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Welcome to DOD Secure, and I'm your host, Jeff Bennett.
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Well, thanks so much for joining us.
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I hope it pumps you up for a very important discussion that we're going to have in this podcast.
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Hi, and welcome to our podcast and YouTube video.
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I'm Jeff Bennett with Thrive Analysis Group and with my other companies, Redbite Publishing, aka NISPPOM Central.
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And today we're going to talk about the senior management official and their relationship with the facility security officer.
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So maybe you don't have a good relationship with your senior management official.
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Maybe you don't have a NISPOM problem.
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Maybe you have an influence problem.
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What I mean by that is you have a relationship or requirement to have a relationship with your senior management official.
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And depending on your company and your organization structure, that relationship may be strained or non existent at all.
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Let's talk more about it.
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So FSOs are appointed to execute the cleared facilities security program.
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FSOs ensure that the facility clearance and the personnel clearances, the policies and procedures and programs are in place that allow the company or provide the company with the ability to execute contract deliverables and do so while protecting classified information and being NISPOM compliant.
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I hope to be able to provide you some guidance on here.
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And the next podcast, I'm going to bring a very special guest in, and I'll tell you about it on the next podcast.
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But I'm going to bring him in and see if he has any good recommendations on how the FSOs and the SMO can close any gaps between their ability to communicate and protect classified information at their facilities.
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But in this podcast, we're just going to discuss the roles and responsibilities of the senior management official and indicate any gaps and recommend how to fill those gaps technically.
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And then later we're going to bring in an organizational consultant to give us some ideas on how we can do this.
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So without a good understanding of NISPOM and how to operate under NISPOM requirements, FSOs are potentially positioned to spend many hours building programs that do not live up to their potential.
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Without a good relationship with that senior management official, so think check the box and get a satisfactory rating.
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The FSO can work independently without a good relationship with their senior management official and potentially get that satisfactory rating.
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However, if you want to up your rating, if you want to get a good firm either satisfactory rating and have DCSA have full confidence in you, that senior management official must be engaged and must be able to describe their level of engagement.
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So potentially you could be getting a commendable or superior by applying what is in this podcast.
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Worst case scenario, performance and NISPOM compliance can be strained if the SMO and the FSO and the insider threat program senior official are not in sync.
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And again, this depends fully on the senior management officials' involvement and willingness to engage with the FSO and the ITPSO.
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If you're ever wondering why you're not able to build that cohesive relationship with the SMO, this episode will highlight the challenges that you face and show you what is missing and give you a roadmap to improve that relationship.
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In this podcast, I'll walk through the definitions, relationships, roles, and responsibilities of the senior management official and will also provide recommendations of how to take advantage of this opportunity to have an absolutely unfair advantage in building that SMO FSO relationship.
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The SMO, FSO, and ITPSO, there's general procedures laid out in NISPPOM.
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And I'm telling you, if you don't have a copy of NISPPOM, you need a copy.
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If you're an FSO or senior management official or a key management person, you need a copy of NISPPOM.
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Make sure your employees have it.
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How else are they going to know how to apply the NISPPOM?
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You've got to read this thing, you've got to understand it.
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And you'll see how your organization should engage in their security program through the eyes of the Cognizant Security Agency or DCSA at this point.
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So the senior management official is designated in writing.
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They must be cleared to the level of the security clearance.
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So many FSOs are engaged in their facility clearances and personnel clearances once the company is cleared.
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They might come into a new role as a hired FSO, or they may be engaged as an FSO at an already existing facility.
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But for those of you who have been FSOs from the very get-go, you might remember the process of getting that FCL and working with DCSA on getting your facility clearance.
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You may remember submitting corporate documents, articles of the in corporations, et cetera, that identify key management personnel, especially the senior management official, insider threat program senior official, and the facility security officer.
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The SMO is designated in writing, perhaps in corporate documents, but definitely uploaded in the cognizant security activities or agencies database.
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They are there in NISP, and you should have that information downloaded in your FSO workbook.
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SMOs are appointed security officials, believe it or not.
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So in NISPOM, they're required to oversee the implementation of NISPOM in their organization.
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They undergo the same security training as cleared employees and they undergo position specific training.
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Now I'm going to ask you a question.
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A couple of questions.
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Where does an insider threat program senior official go for training?
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Where do appointed insider threat personnel go for training?
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Where do FSOs go for training?
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If you're in the NO, right, they go to the CSA's, follow CSA's guidance and register on the website and take their required training.
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PSOs take required training.
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FSOs must be certified with their required training and they get a certification and they upload it into their FSO workbooks and display it to DCSA when they come around.
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Let me ask you this question.
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The answer to that question is there is no formal training for SMO.
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Senior management officials are trained by the FSO on the job, and that's why it's important that they have a great relationship.
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Now I recommend that the SMO take training on DCSA's website and understand their roles.
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But if not, we have SMO training at NISPOM Central that will explain to the SMO their roles and procedures.
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I'm going to describe your roles and procedures and maybe you can figure out how to get that training.
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If SMOs are performing these functions, how does the FSO in the organization coordinate efforts with the SMO?
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Now remember, one thing that says in NISPOM that the SMO cannot delegate their accountability.
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That means their role cannot be delegated to the FSO.
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The SMO is accountable for the organization's security posture.
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Let me give you an example of that.
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Every DCSA review that I've attended with my clients, the senior management official who is in the room and present the entire time pretty much has answered all of DCSA's questions.
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And in those cases, they've received commendable or above ratings.
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If there is a technically savvy FSO and a very knowledgeable senior management official in the room, DCSA can ask questions and receive answers that inspires confidence in the clear defense contractor's ability to protect classified information.
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And when that happens, the further asking of questions that fit the gold standard criteria can be applied, and these organizations end up getting commendable or superior ratings.
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Under the NISPPOM, the SMO has tasks that include but are not limited to compliance oversight.
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What compliance?
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What oversight of the NISPPOM?
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Then implementation of security measures and ensuring compliance.
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What does that mean?
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It means that the SMO should know what the policies and procedures and practices of the organization are.
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Guess where those are found?
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In the standard practices and procedures, in insider threat working, insider threat program policies and the seed three reporting policies.
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So the SMO should be able to answer at a very high level the policies and procedures and practices of the company when it comes to protecting classified information.
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Let's talk about security compliance oversight.
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Let me ask some questions about the SMO's accountability.
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Does the SMO support training objectives?
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For example, if employees are not taking their required training and the FSO has been chasing them to complete their training, can they rely on the SMO to back them up or provide some type of support and accountability so that these employees will complete their training in time?
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Does the SMO get the whole organization involved with supporting policies?
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For example, IT or anybody can engage with a learning management system to make sure that the training is uploaded and that there's a way to account for people taking training.
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Does the SMO support foreign travel?
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I've seen instances where the SMO travels constantly and does not notify the FSO.
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The question is, does the SMO re report their own foreign travel?
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Does the senior management official engage with 254 requirements?
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Do they review the 254s, understand what the security clearance requirements are, and assess risk and understand that funding may be necessary for additional resources to protect classified information?
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Or does the FSO have to constantly go to the senior management official about a budget and defend that budget?
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If the FSO and SMO are in sync, it's a better environment to supporting these classified contracts.
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Additional SMO responsibility includes oversight of the insider threat program.
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They oversee the insider threat program senior official, in fact, they appoint them just like they appoint the FSO in writing.
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And they're responsible for developing, implementing, and overseeing the organization's insider threat program.
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Can the SMO describe the insider threat reporting requirements?
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Is the SMO engaged with insider threat working group?
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Does the insider threat program senior official actively engage with the FSO and the SMO to review, consult on, make recommendations for the insider threat policy?
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Can they describe it to a certain degree of detail?
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And when DCSA comes around, can they answer questions about the insider threat program?
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The self-inspection program is an integral part of maintaining that facility clearance.
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It helps identify areas of risk within the organization.
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While the FSO or somebody on the security management staff conducts the self-inspection, they use that booklet called the Self-Inspection Program for NISP contractors, a big checklist.
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You can check yes or no, but I always recommend filling in or completing the narrative area with as much detail as possible.
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Because guess what happens?
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After the self-inspection handbook is completed, the FSO must complete a report and a certification, brief it to the SMO, and the SMO signs that memorandum saying that they understand that the self-inspection was conducted, risks were identified and mitigated, and that they understand the findings of the self-inspection.
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He's going to come and conduct a security review.
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They're going to look at the security education and awareness, they're going to look at insider threat mitigation.
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They're going to look at record keeping and administrative.
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This is where they know inherently how the SMO is engaged, if at all.
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Because when they're asking these questions, they're looking for SMO responses.
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How do you support security, education, and awareness?
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Are there any issues with insider threat?
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Have you been briefed by the counterintelligence agent from DCSA on any risks and have you mitigated those risks?
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What risks were identified?
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It was important that the FSO and the SMO and the ITPSO are engaged and informed of each other's roles, their responsibilities, and how they will respond to the self-inspection, to training requirements, and protecting classified information and be able to relay those responses to DCSA when they come and do their audit.
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If you're having problems with applying NISPOM in your money and getting report support, it may not be an issue of NISPPOM compliance.
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It may be an issue of now.
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And you have your headquarters element, you have your senior management official, FSO, and ITPSO may be the same person, or maybe one or two people, and your workforce, they're all company officers.
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Your key management personnel might be here.
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I know companies with two or three employees, and they're all key management personnel, and they're all the workforce as well.
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So this is a situation where the FSO, the senior management official, and the ITPSO may all be one person.
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So there are usually not any issues with the FSO, ITPSO relationship.
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But something happens when the company starts to grow.
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What is an ideal situation is that the company officers are all represented in this circle still.
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You have your headquarters, and under that headquarters is a senior management official, and they are going to appoint these FSOs and ITPSOs to do their job.
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That's great, especially if these FSOs and ITPSOs are accountable or rated by the SMO.
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Again, the SMO is identified in corporate documents.
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The FSOs and ITPSOs are appointed in writing.
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And since that relationship should be there, maybe they should be there on the organizational structure together.
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Next slide I want to show you is what usually happens, especially in larger corporations.
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You have the company officers, and the SMO is always a key management person.
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They're always a company officer at the highest level, high enough to direct operations, according to NISPOM.
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And they're up there with all the other senior vice presidents.
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But suddenly there are VPs and directors that are outside of the company officer appointments.
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They're not KMP.
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And under them is the workforce.
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All these people are outside of the company officer positions, including the FSO and the ITPSO.
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And it is a long way from the FSO to the SMO.
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And it's unlikely they're going to communicate.
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They may communicate via this VP who communicates with another VP who gets to the SMO.
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We don't want this scenario.
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The FSO must always have a direct line to the SMO.
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So it's important that there is a competent FSO and ITPSO assigned that can communicate confidently and correctly with a senior management official and that there is a certain amount of trust there.
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Because we want to bring this FSO back up into the company officer position.
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So stay with me and we'll discuss some ways to do this.
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And again, my special guest will be here on our next podcast.
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So I hope you will join us.
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And the other question is, how do I get a security clear?
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We are here to help you out.
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And I hope you remember that when you visit our show notes today, you will find those resources, as well as access to my other company, Thrive Analysis Group, where we actually perform NISPOM tasks and as well as FSO or NISPPOM consulting in case you have that need.
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Wish you all the best, and we'll see you next time.