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John Travolta’s turn as Vincent Vega in 1994’s Pulp Fiction revitalized his career. His character has returned to the US after a 3-year stay in Europe, mostly in Amsterdam. In this memorable scene, he colorfully explains to Jules, played by Samuel L. Jackson, how Europe is similar, yet different. W…
Ask 20 people to define customer loyalty and you’ll likely get 20 different answers. Some might give you an academic treatise on different types of loyalty. Some might quote CX experts or companies specializing in measuring customer experience. Others might break out “4 C’s” or “3 R’s” to help defi…
During the 90’s and early 2000s, Thursday nights were, for roughly 25 million Americans, Must See TV night. NBC’s lineup of hit shows like Friends, Seinfeld, and ER, were a cultural phenomenon that lives on in memes and catch phrases like Ross’s “Pivot!” from season 5. Ross’s detailed plan for succ…
The 1999 Dance hit, “Praise You” by Fatboy Slim uses NINE samples, including vocals by Camille Yarbrough from the opening of her song, “Take Yo’ Praise.” It was incredibly successful, reaching #1 in the UK charts and #36 in the US, simply by using building blocks already established by others. Fatb…
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