ABOUT THIS EPISODE
What happens when “there has to be more than this” becomes the start of a completely different career.
🔍 What You’ll Learn:
Many STEM professionals assume career reinvention starts with a perfect plan, a business idea, or a dramatic leap.
The reality is usually much messier.
In this episode, Rachel Service shares how a period of burnout and depression eventually led her to build a multi-million dollar training business, despite having no business plan, no roadmap, and no idea what “corporate rates” even meant when she got her first client.
You’ll discover:
- How to recognise when you’ve outgrown a version of your life and what to do about it
- Why you don’t need the full picture before taking your first step toward a new career or business
- Practical ways to build momentum, find your first opportunities, and test ideas without taking reckless risks
If you’ve been sitting on an idea, craving something more, or wondering whether you could build a different future, this episode will give you permission to start before you’re ready.
🧠 About the Guest:
Rachel Service is the founder and CEO of Happiness Concierge, a workplace training company that has worked with more than 200 organisations and trained thousands of employees and leaders. After experiencing burnout, anxiety, and depression, Rachel slowly rebuilt her life, eventually creating a business that allows her to work on her own terms while helping others create healthier workplaces.
📌 Episode Highlights:
00:00 The moment “there has to be more” becomes impossible to ignore
03:00 Burnout, depression, and crying through a Beyoncé concert
04:30 Why Rachel called her business Happiness Concierge
06:30 Starting without a master plan and following curiosity instead
07:30 The power of nurturing an alternative reality before taking action
08:30 How Rachel discovered she wanted to become a speaker
09:00 The first free talk that unexpectedly led to paid work
10:30 Building momentum through visibility and borrowing audiences
12:00 Why nobody is waiting to discover you
14:00 Working for free, building credibility, and finding your first customers
16:00 Different pathways to entrepreneurship depending on your risk profile
18:30 How to handle family members who don’t understand your ambitions
22:00 Why people struggle to imagine future versions of you
25:00 Rachel’s biggest business mistakes and lessons learned
27:00 The role of tiny experiments in career reinvention
🔗 Resources Mentioned:
- There Has To Be More by Rachel Service
- Squarespace
- Beyoncé
🤔 Reflection Time:
- What is the “there has to be more” feeling trying to tell you right now?
- If you removed the pressure of having the perfect plan, what tiny experiment could you run this month?
- Are you seeking advice from people who have actually walked the path you want to take, or only from people who understand your current path?
One idea from Rachel that stayed with me:
“Show them because they can’t imagine.”
People cannot support, hire, promote, or buy from a version of you they’ve never seen before. Sometimes the next step isn’t becoming something new. It’s giving people evidence that you’re already becoming it.
This is ultimately an episode about permission. Permission to explore. Permission to test. Permission to imagine a different future before you know exactly how you’ll get there.
Want to craft a career story that opens doors?
I help STEMM professionals speak with clarity, confidence, and purpose and show up as thought leaders —so the right opportunities find you.
📬 Let’s connect: angeliquegreco.com.au | LinkedIn
⭐️ Help More People Reinvent Their Careers
If you enjoyed this episode, please:
- ✅ Leave a quick ⭐️⭐️⭐️⭐️⭐️ review on Apple Podcasts or Spotify 🙏
- ♻️ Share it with a friend who's questioning their path in STEM
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