ABOUT THIS EPISODE
Ever wondered who authenticates the authenticator? In a world overflowing with tools for every conceivable task, it's easy to suffer from 'tool fatigue.' It's time to shake up your business strategy and take a closer look at your operational landscape. Ask yourself, which tools truly deserve a seat at your digital table?
English
United States
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OTHER EPISODES IN THIS PODCAST
In this episode Paul reveals his secrets to hiring for different roles. We talk about DISC profiles and questions you should ask in the interview process and how these two go together so you can hire the best person for your team and your role.
Often I see that some MSPs require that their customer use a required stack but is that really the best business practice to have? In this episode we explore what is business critical and what isn't when on-boarding a client.
Are you married to your PSA? Paul Azad, founder of ServiceTree, recounts the times that MSPs have kept their PSA software even though it isn’t doing what it needed to do. We get it, this relationship is time extensive and takes blood, sweat, and tears it’s hard to just walk away. Here’s why you sho…
Ever wonder what you can do to make your MSP better? We cover a few elements of the MSP to make sure that customers stick around and are satisfied with their service. One of them being SLAs (service level agreement), the seesaw effect, and what makes your customers stick around. These 3 things migh…
What is value? Can you even measure it? In this episode, Paul goes over what his equation for value is and why you should look at value in a new way.
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