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Welcome to another episode of MI for Change.
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And today I want to speak to those agency owners, those clinical directors, even those supervising oversight BCBAs.
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There's a moment that happens in almost every ABA clinic, every ABA agency, and it usually isn't dramatic.
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There's no crisis, there's no emergency, no major behavior escalation.
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Instead, you are sitting at a table, at a desk, at a conference room in a case review, and you're sitting with your clinical team looking at graphs that have been slowly flattening over the last several months.
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The child has made progress.
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They're requesting more, they're tolerating transitions better.
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They're responding to prompts more independently.
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Everything seems to be going great.
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But then you notice something.
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Every goal that depends on what happens outside of therapy has barely moved.
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There's really not a lot of parent training or parent coaching sessions being done.
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You don't see it built.
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The bedtime routine, independent dressing, generalizing communication with parents, following routines without the therapist present.
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Months after months, the graph barely moves.
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It barely changes.
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If you're like most clinicians, your first thought is, well, maybe we need to modify the intervention.
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Maybe we need to change just so it works.
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Maybe the prompting hierarchy needs adjustment, or maybe the reinforcement needs to change.
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Maybe the goals are too difficult.
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And sometimes that is totally true.
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But other times the data is pointing somewhere else entirely.
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I remember reviewing a case with one of my supervisors where a child was making beautiful progress during therapy sessions.
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Every therapist who worked with him reported success, treatment integrity was high, IOA was high.
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The programs I thought were solid, and the data actually looked great until we looked at the goals that depended on the caregiver.
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Those hadn't changed for months.
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When we stepped back and asked what was different between therapy and home, the answer became obvious.
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The intervention wasn't really breaking down, implementation was.
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That conversation completely changed how we viewed the case.
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And it's exactly what today's episode is about.
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I'm sure this resonates with a lot of you.
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A lot of you who have been frustrated, breaking your heads, trying to understand why this is not happening, why this parent training session is not effective, or why it seems like it's not going anywhere and it's not generalizing.
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Let's talk about what the data is actually measuring.
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As behavior analysts, as behavior scientists, we love data.
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It's one of the things that makes our field unique.
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I always say this during our orientations with new clinicians.
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One of the things that puts us apart from other fields is that we're always taking data.
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We're literally taking data.
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We are scientists.
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That's who we are.
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We don't rely on intuition alone.
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We collect data, we graph behavior, we analyze trends, we look at different levels, at slopes, at variability, and we make decisions based on evidence.
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But here's the question I want to ask you today.
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When progress stalls, what's the very first variable we investigate?
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Most of us immediately look at the intervention.
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Did we choose the right goal?
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Did we need a different prompting strategy?
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Should reinforcement be adjusted?
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Do we have the right function for the behaviors?
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And these are excellent questions.
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These are questions that we ask ourselves all the time.
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But there's another variable that often receives far less attention.
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The person spending the most time with a child, the parent.
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Think about it.
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This is one of those extraneous variables that we try very much to control.
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Even families receive 20 hours of ABA each week and they still spend well over 100 hours outside of therapy with the child.
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That's where life happens.
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That's where routines happen.
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That's where communication is practiced.
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That's where behaviors either generalize or they don't.
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And if a child demonstrates a skill beautifully with one therapist or with his mate therapist, but never demonstrates it at home, the data isn't necessarily telling you the intervention failed.
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The data may be telling you that generalization never had the opportunity to occur.
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And I think that's such an important concept to focus on.
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Generalization never had the opportunity to occur.
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We failed to contrive that outside of our therapy session with the parent.
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And those are two very different clinical problems.
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And they also require two very different solutions.
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So, one thing that agencies, private practices, clinics, however you want to call them, don't usually audit for.
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And I want to speak directly to agency owners and those clinical directors because this is where individual cases become organizational patterns.
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Most agencies regularly audit documents, more so if you're working with Medicaid.
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We audit treatment plans, supervision ratios, billing compliance authorizations, treatment integrity, and all these things are incredibly important.
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But here's something I've rarely seen agencies consistently measure.
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How often are stalled cases also cases where parent implementation is inconsistent?
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Imagine reviewing every case that has remained open for a very long time or longer than what you expected.
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And instead of only asking, what should the clinician change, that you ask, what do we know about parent implementation?
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Not whether parent training occurred, not whether signatures were collected, not whether the BCBA documented a meeting, but whether meaningful behavior change was happening with a caregiver.
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I remember having a conversation with the leadership team after noticing several long-term cases were have similar patterns, different clinicians, different kids, different diagnoses, different treatment plans, yet we had the same outcome.
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We had excellent progress during our sessions, minimal progress outside of them.
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When we look deeper, we realized something.
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Parent coaching wasn't actually part of the treatment.
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It was something that happened at the end of the supervision, if there was time left.
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And we know very well that this is a pattern that we get stuck in because I've spoken with a lot of our BCBAs and other agencies that I do consultations for.
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And this is a trend.
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This is something that we are used to doing.
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We do supervision or parent coaching sessions or whatever we want to call it right at the end of our supervision session.
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We're already at home.
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The parent is already there.
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And what happens?
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Well, it's rushed.
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What happens?
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We leave things out.
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It's not about the caregiver.
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It becomes about the treatment team and everything else.
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That realization really shifted my entire perspective because, again, it's not a clinical problem.
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It's not a family problem.
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It's actually a system problem.
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And if you own an organization, you know how important these systems are.
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So organizations don't unintentionally build a clinical model around treating children with equally investing and changing those caregiver behaviors.
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Both things have to be present at the same time.
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A case that stalls because parent implementation isn't happening stays open longer.
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It requires additional supervision, more treatment planning, more reassessment, more clinical hours, more, more, more frustration from everyone.
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Families also begin wondering whether therapy is actually working.
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Clinicians begin questioning themselves am I a good clinician?
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What's going on?
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And supervisors spend an increasing amount of time troubleshooting, which ends up giving us so much burnout.
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Everyone works harder, but outcomes don't necessarily improve.
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They don't change.
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Now compare that with another case.
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The parent actively participates, they ask questions, they practice between sessions, they troubleshoot obstacles with their VCBA, and then the child begins demonstrating skills across environments.
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Generalization improves, prompts fade, goals close, services eventually decrease.
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That's not just a better clinical outcome, it's a healthier operational outcome.
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And it's ethical.
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If we look at our ethics, that's exactly what we strive for.
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Successful discharges create capacity for new families to come in.
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They also, speaking about it in a business sense, create more referrals.
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Clinicians experience more meaningful success in what they've done in their work.
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And parents feel empowered instead of dependent on the therapist.
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And the child gains independence.
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Everyone wins.
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So this is why I believe parent fall through isn't simply another treatment variable.
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It's one of the strongest predictors of long-term success.
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And perhaps more importantly, it's something we can influence, not by giving longer lectures, not by sending more handouts, but really by becoming better at partnering up with parents.
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Because parents don't need us to convince them, they already know.
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They need us to understand what's standing between them and the implementation.
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And I want that to drive home with you.
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That's what they really need.
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That's their, that should be the goal of that parent training session, figuring out and trying to understand what is standing in the way of the implementation.
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I had a session with one of my BCBAs last week.
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And I remember her telling me, well, you know, the funny thing about this parent is that this parent, when we meet, she tells me, yes, I'm going to implement this.
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She's like, I totally understand it.
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She repeats it back to me.
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I use the AOA approach that you've taught me.
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Everything seems to work, but she doesn't.
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She just doesn't do it.
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And this therapist was very, very stuck.
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She felt very stuck.
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She felt very frustrated.
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And she was coming to me because she was like, I just don't get it.
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What should I do differently?
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And I told her something very simple.
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And I said, Have you asked her very directly and very nicely, what's standing in the way of her implementing this?
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Because you've seen that she knows the concept.
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You've told her about the concept, but it's not happening.
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She's like, you know what?
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Now that you mention it, I haven't.
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And sometimes we don't think about these things.
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You're not that salient.
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And then she told me, Well, how can I ask her in a nice way?
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And I said, Well, why would it be a rough way?
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Why would we want to ask her in a rough way?
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This is just a general question.
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I would say something like, hey, mom, I've noticed that we've spoken about this intervention and you tell me that you're going to implement it and you understand it.
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I'm kind of curious when we go to sessions, I don't see you doing this.
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And I really want to understand because I want to work with you on this.
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So what do you think is standing in the way of you implementing this successfully?
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See?
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No roughness.
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I don't think the parent will take it the wrong way.
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And we were very honest with our question.
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So here's my invitation this week for you guys.
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Whether you're managing one caseload or overseeing 70 clinicians, choose three cases that have remained open longer than expected.
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Look at the graphs, look at the treatment goals, and then ask one additional question.
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What do we actually know about caregiver implementation?
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Not what was documented, not how many parent training sessions occurred.
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What evidence do we have that new caregiver behaviors are occurring consistently at home?
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I think you'll discover something important.
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Many of the patterns we attribute to difficult cases are actually opportunities to really strengthen that parent partnership.
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And that's really encouraging because caregiver behavior is something we can support.
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And if you'd like one practical framework for having these conversations, I've included my free ask offer ask guide in the show notes.
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It's simple, it's structured, and it's something you can begin using during your next parent meeting or supervision sessions.
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I hope you all enjoyed this.
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Of course, if you find it valuable, send it to another clinician, send it to another BCBA, BCABA, RBT psychologist, whoever you think needs to hear this.
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I'll see you in the next episode.
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Thank you for joining me on today's episode of MI for Change.
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If you're ready to keep growing your motivational interviewing skills, I'd love to invite you to explore my MI Academy, where you'll find a full library of on demand courses designed to help you put MI into practice with confidence.
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You can learn more at www.drmonicagilbert.com.
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Until next time, keep asking the questions that spark change.