ABOUT THIS EPISODE
In this "Meet the Gurus" discussion, you get to hear from Jean-Michel about how banks can architect and execute large-scale digital transformations to remain competitive against fintechs and big tech disruptors.
- Forces reshaping banking: fintech, big tech threats, evolving consumer expectations, and legacy IT burdens
- A four-part transformation framework: customer experience, data and analytics, digitization, and IT renewal
- Reimagining customer experience "outside in" with digital-first, omnichannel design
- Data governance, aggregation, and curated data sets as the foundation for analytics and machine learning
- Digitizing back-office operations using Lean Six Sigma, robotics, and reusable components
- Building a modern digital core with integration services and enterprise data platforms
- Integrated analytics and the Coral platform — connecting domain-owned data into one enterprise view
- Cybersecurity as both a data protection and operational risk challenge
- Success factors: cross-functional partnership, clear blueprints, and disciplined execution
ABOUT OUR GURU
Jean-Michel is an electrical engineer and entrepreneur who has held senior technology leadership roles across major global enterprises. He served as CIO of GE Energy and then as CIO of Coca-Cola globally for approximately eight years. In 2010, he joined BMO Financial Group in Toronto as head of technology and operations, a role he held for more than eight years. He began his career by commercializing his master's thesis project and later served clients in banking and telecommunications at McKinsey. He founded Coral Systems, where his team developed an integrated analytics platform designed to help large enterprises manage the complexity of digital transformation.
ABOUT OUR HOST
Paul Siegel is an entrepreneur and educator working to help technology professionals transform into world-class experts and business leaders become tech-savvy innovators. Paul is an inventor and patent (pending) holder in talent management software and has co-authored or edited more than 30 books.
Meet The Gurus is a program sponsored by Starweaver devoted to spreading ideas, knowledge, and insights in short-form conversations typically lasting around 30 minutes. The show focuses on technology, business, entertainment, entrepreneurship, and design.
Learn more at: https://starweaver.com
