ABOUT THIS EPISODE
In Episode 56, Global Chair of Loyalty Summit, David Feldman caught up with James Curry, VP Product & Member Engagement at Emirates, to talk about Emirates Skywards, changes to the program, and how Emirates are leveraging the frequent flyer program to engage both high-valueas well as infrequent flying members.
English
United States
TRANSCRIPT 🔗
Are you the producer of this podcast?
Add a podcast transcript
Need Audio-to-Text?
Transcribe with Listen411 in Just 60 Seconds
SEARCH PAST EPISODES
Search past episodes of Loyalty Leaders Podcast.
OTHER EPISODES IN THIS PODCAST
Roger Williams speaks with Lucy Matchett, Associate Partner at OC&C Strategy Consultants, ahead of Loyalty Summit London. They discuss what travel loyalty can learn from gaming, fast fashion and other highly competitive consumer categories, including how brands can move beyond rewarding past tr…
Fresh from winning the AI Innovation Showcase at Loyalty Summit CXM in Amsterdam, Nir joins the Loyalty Leaders podcast to cut through the noise around AI, loyalty, and agentic commerce. The conversation explores reinforcement learning, why fully automated travel buying may still be further away th…
Ben Kaufman of JSX joins the Loyalty Leaders Podcast at Loyalty CXM in Chicago to explain how JSX is carving out a distinct space between commercial airlines and private aviation. The conversation covers the company's semi-private public charter model, its focus on convenience and accessibility, th…
Roger Williams speaks with Tim Nicholson of adjoe about how rewarded gaming can help loyalty programs engage members between transactions. The conversation explores why traditional CLV metrics are often lagging indicators, how casual gaming can create new earning moments, and how programs can turn …
Jeff Rosenberg, co-founder of WideOpen and co-author of The CX Imperative, joins the Loyalty Leaders podcast at Loyalty Summit CXM in Chicago to discuss why customer experience cannot be treated as a department, a tactic, or a cost center. The conversation explores how companies can keep customers …
Disclaimer: The podcast and artwork embedded on this page are from Tommy Danielsen, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
EDIT
Thank you for helping to keep the podcast database up to date.