ABOUT THIS EPISODE
Technology is changing hospitality, from AI-powered concierge robots that interact directly with guests to smart technology working behind the scenes to protect hotel rooms and improve operations.
In Part 1 of our Hotel Technology: The Future of Hospitality conversation, Carly talks with two companies tackling very different challenges in the hotel industry.
First, Sharon Yang, Chief Technology Officer at IntBot, joins us to talk about AI-powered concierge robots, including Tulse, the robot guests can meet at Marriott Tulsa Southern Hills. We discuss how robots are supporting hotel associates, improving guest service, and creating new possibilities for the guest experience.
Then, Michael Linton, Chief Revenue Officer and General Counsel at REST, explains how their technology helps hotels detect smoking and vaping in guest rooms and respond to incidents before they become bigger operational problems.
We'll explore how hotels are using technology today, how guests and staff are responding, and what these innovations could mean for the future of hospitality.
This is Part 1 of a two-part conversation. Tune in to the next episode for Part 2 as we continue exploring the technologies shaping the future of hospitality, meetings, and events.
Learn more:
🤖 IntBot: https://www.intbot.ai/
🚭 REST: https://restsensor.com/demo
Email: sales@restsensor.com
Follow Lobby Talks for more conversations about hospitality, events, technology, tourism, and the people behind the experience.
