Delegating the Client Relationship Without Losing Your Standards

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I get this question all the time: how do I let my team talk to my clients without worrying it's going to tarnish everything I've built? 

In this episode, I reframe that fear. Delegating a client relationship isn't the same as delegating a task, you're lending someone your trust equity, the credibility you built one interaction at a time. 

I walk through the three things that actually make a client handoff safe: Confidence delegating isn't a trait you either have or don't, it's something you build the same way you built the trust in the first place.

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