Let's Talk About EX
Let's Talk About EX
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Designing Engagement: From Pastries to Playbooks with Luke Jamieson

00:31:53
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ABOUT THIS EPISODE


  1. Introduction to Luke Jamieson: Meet Luke, a self-proclaimed ‘well-behaved larrikin’ and a visionary in employee and customer engagement.

  2. The Story Behind the Bio: Luke discusses his humorous yet insightful take on professional bios and how it reflects his approach to work.

  3. Unconventional Career Paths: From his beginnings as a pastry chef to becoming a CX and EX leader, Luke shares how diverse experiences contribute to his expertise.

  4. Gamification and Engagement: Insights into how gamification can transform workplace culture and employee satisfaction.

  5. Candid Thoughts: A frank discussion about the intersection of employee experience and organisational success, and how personal authenticity plays a role in professional settings.

  6. Resources and Further Reading: Links to Luke’s content, his co-hosted series #Twenty20ish, and how to connect with him for more insights.

Episode Availability: Listen to the full conversation on platforms like Spotify, Apple Podcasts, and YouTube.

Management
Business
English
Australia
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