ABOUT THIS EPISODE
What does 'AI' look like when it's implemented well? What are the benefits to businesses and (more importantly) the end user? To help us try to find the answers, this week I'm joined by Patrick Bell, an AI transformation partner and doctoral AI researcher. We (mostly Patrick) dissect the operational friction behind corporate artificial intelligence adoption, why so many technical rollouts fail internally despite looking highly successful on the surface and the structural breaking points of organizations under pressure, with examples like the tension between automated customer support bots and human empathy, or the systemic failure of traditional educational models to adjust to high-velocity AI learning.
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