ABOUT THIS EPISODE
Most leaders measure engagement by looking at a dashboard. Survey scores went up two points, participation held steady, the consultant seems pleased. In this episode Dr. Linda Travelute makes the surprising case that the number on that chart is telling you almost nothing, and that the real engagement signal in your organization is walking around in the body of the person you brace yourself for, the one you call, “difficult”.
The anchor story in this episode is Boeing. In November 2016, Boeing surveyed the employees whose job was to represent the FAA inside the company. Thirty nine percent reported undue pressure. Twenty nine percent were afraid to say so. Two years later, 346 people were dead. Dr. Linda Travelute uses that story to explain why the person you find hardest to work with is your most engaged employee, and why your engagement survey is measuring the wrong thing entirely.
You will get three diagnostic questions, four steps you can run inside a normal week, and one number Boeing published in 2024 that most leaders would read as a disaster and that is actually the healthiest thing the company has done in twenty years.
Mentioned in this episode: the Maxwell Leadership Team Culture Health Scorecard, a short anonymous diagnostic that shows leadership teams how culture is actually showing up across the organization. Details at MaximizedLeaders.com.
Listen to the full episode at Leader Fuel Podcast.
Host: Dr. Linda Travelute holds a doctorate in clinical psychology and spent 35 years leading teams of 500 or more before becoming an advisor to the C-suite. She works with CEOs, CHROs, CLOs, and boards in regulated and people-intensive organizations — financial services, credit unions, healthcare, government, utilities, law firms, manufacturing, and hospitality — on one question: are the leaders you've named as ready-now actually ready?
A succession plan tells you who is next. It cannot tell you who is prepared. Dr. Linda assesses the difference and builds the bench that closes it.
She is the founder and CEO of Maximized Leaders Coaching & Training and Host of the Leader Fuel Podcast
Check out MaximizedLeaders.com for coaching programs and ways we can serve you and your team.
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More resources including coaching and training:
Website: https://maximizedleaders.com/
Group Leadership Coaching/Training: https://maximized-leader-mastery
Leaders Focus Formula: https://leaders-focus-formula
