73. Rewind: Unlocking Leadership Secrets with Andre Young: Practical Strategies for Effective Communication and Work-Life Harmony

WEBVTT
00:00:00.160 --> 00:00:04.400
You're listening to episode 73 of the Lead Into It Podcast.
00:00:08.880 --> 00:00:11.519
Hello and welcome back to another episode of Lead Into It.
00:00:11.599 --> 00:00:12.960
I'm your host, Sarah Greco.
00:00:13.279 --> 00:00:17.359
Today's episode is another rewind episode, and this one goes way back.
00:00:17.600 --> 00:00:27.519
This was actually one of my early, early episodes, like recorded in 2021 when we all thought we were already coming out of the pandemic early, which feels wild to think about now.
00:00:27.679 --> 00:00:37.200
What's funny about this episode though is that it has become one that I share pretty regularly with my coaching clients just because the conversation is so practical and tangible.
00:00:37.439 --> 00:00:39.039
So today's guest is Andre Young.
00:00:39.119 --> 00:00:43.920
He's a speaker, author, leadership trainer, and founder of You Evolving Now LLC.
00:00:44.000 --> 00:00:48.000
And he at the time wrote a book, Seven Ways to Lead, and that's what we were talking about.
00:00:48.159 --> 00:00:50.799
He's released and done so much more since then.
00:00:50.960 --> 00:01:00.240
But one of the biggest things that I took away from his book and from this conversation of this podcast was learning how to actually set yourself up for success when giving feedback.
00:01:00.399 --> 00:01:10.079
Not just that feedback matters, which is something we hear all the time, but how to approach those conversations in a way that makes people much more open to hearing it and helps you communicate much more effectively.
00:01:10.319 --> 00:01:13.280
So this is something I've continued using and sharing for the last five years.
00:01:13.359 --> 00:01:17.280
It feels like one of those leadership secrets where people should know more about.
00:01:17.359 --> 00:01:20.640
And Andre has done a really good job of sharing it, but why keep it a secret?
00:01:20.719 --> 00:01:22.079
It should be something that everyone knows.
00:01:22.159 --> 00:01:25.519
I think you'll leave this episode feeling like you have another tool in your toolkit.
00:01:25.599 --> 00:01:30.879
And I hope that you can take this with you as a leader and also in your everyday life and relationships too.
00:01:31.040 --> 00:01:32.640
All right, let's get into it.
00:01:32.799 --> 00:01:37.040
You're listening to episode 32 of the Lead Into a Podcast.
00:01:40.239 --> 00:01:45.280
I'm Sarah Greco, and I have over 10 years of experience in various roles in industries.
00:01:45.519 --> 00:01:50.879
During this time, I learned just how crucial leadership is as both an employee and a leader myself.
00:01:51.040 --> 00:01:59.120
This has led me on a mission to inspire and provide resources for those who have a desire to be a leader in both their career and their lives.
00:01:59.359 --> 00:02:08.800
The Lead Into a Podcast is designed to help you learn how to be a leader with advice, tools, tips, and inspiration from people with all different types of backgrounds.
00:02:09.039 --> 00:02:10.159
Let's get started.
00:02:42.479 --> 00:02:46.639
Andre and I met through LinkedIn, and after chatting for a bit, I ordered his book.
00:02:46.800 --> 00:02:51.919
And let me tell you, it was like reading answers to questions I'd had for so long.
00:02:52.080 --> 00:02:54.960
And honestly, this conversation wasn't any different.
00:02:55.199 --> 00:03:01.520
You will leave this episode feeling inspired and with amazing tools to take with you as a leader or in your day-to-day life.
00:03:01.840 --> 00:03:08.719
Get a pen and paper or open up the notes tab in your phone because you will want to take notes during this episode.
00:03:08.960 --> 00:03:09.919
So enjoy.
00:03:10.159 --> 00:03:12.159
Thanks, Andre, for coming on the show.
00:03:12.240 --> 00:03:14.080
I'm so excited to have you on Lead Into It.
00:03:14.240 --> 00:03:15.039
How are you doing today?
00:03:15.280 --> 00:03:16.560
Oh, I'm doing fantastic.
00:03:16.719 --> 00:03:17.759
Happy Wednesday.
00:03:17.840 --> 00:03:19.120
Um, thank you for having me on.
00:03:19.199 --> 00:03:21.919
And those of you listening, happy whatever day it is for you.
00:03:22.159 --> 00:03:23.199
I know, right?
00:03:23.599 --> 00:03:24.960
Happy 2021.
00:03:25.039 --> 00:03:29.439
We are at the beginning of a new year and it feels like a great start to a new year.
00:03:29.520 --> 00:03:29.759
What up?
00:03:29.840 --> 00:03:30.800
What do you think?
00:03:31.199 --> 00:03:35.840
Oh, I'm so excited, so honored for everything that happens.
00:03:35.919 --> 00:03:40.960
And to be honest, so many people were couldn't wait to get out of 2020.
00:03:41.120 --> 00:03:46.560
And I don't want to minimize anyone's pain or loss and suffering because there was so much of it.
00:03:47.199 --> 00:03:50.479
There was so much good that came from it as well.
00:03:50.639 --> 00:03:53.439
And I live in the positives and manage my negatives.
00:03:53.599 --> 00:04:02.400
So it really made me cringe when so many people were eager to go into a new year as if a number change on the calendar was going to mean this world of difference.
00:04:02.719 --> 00:04:03.039
Right.
00:04:03.199 --> 00:04:08.319
Well, do you remember at the end of 2019, everyone was like, oh, this next year is gonna be great.
00:04:08.479 --> 00:04:10.639
It's let's get out of 2019.
00:04:10.800 --> 00:04:15.120
So when everyone's saying get out of 2020, I'm like, guys, we said that for 2019.
00:04:15.360 --> 00:04:17.120
Let's let's calm down a minute.
00:04:17.279 --> 00:04:22.160
I don't want to see what 2021 can hold for us if this is what 2020 did.
00:04:22.480 --> 00:04:31.759
But I agree with you overall, I think 2020 has mostly been a transformational year for everyone in different ways, shapes, or form.
00:04:32.000 --> 00:04:35.040
And while there's been struggles, there's also been a lot of blessings.
00:04:35.199 --> 00:04:41.600
And I'm under the same mentality that uh 2020 was transformational for me personally.
00:04:41.759 --> 00:04:44.000
And there's so many good things that came out of it.
00:04:44.079 --> 00:04:49.759
And yes, it was hard, but a lot of the things wouldn't have happened had those hard things not happened.
00:04:50.079 --> 00:04:50.879
Oh, absolutely.
00:04:51.040 --> 00:04:58.000
I believe for me and everyone, we got to add some things to our arsenal that we didn't have before, didn't need before.
00:04:58.079 --> 00:05:03.519
And now we could take that with us into our life professionally and personally and be more evolved from it.
00:05:03.759 --> 00:05:06.720
So um, I'm not saying I'm glad it happened.
00:05:07.360 --> 00:05:12.959
Uh, being willing, you know, and consistent and using it moving forward is such a gift, though.
00:05:13.199 --> 00:05:15.439
Yes, I completely agree.
00:05:15.600 --> 00:05:25.120
So, Andre, before we roll into our like official conversation, do you want to give the audience a little bit of a background of who you are and what you do?
00:05:25.519 --> 00:05:26.399
Oh, sure.
00:05:26.639 --> 00:05:30.240
Um who I am and what I do, like who I am is a lot of things.
00:05:30.399 --> 00:05:35.439
So uh I love that I'm a family man first and foremost.
00:05:35.600 --> 00:05:38.240
Uh I have four kids and I cannot believe it.
00:05:38.399 --> 00:05:39.759
I'm divorced and remarried.
00:05:39.920 --> 00:05:47.360
So I am I have a 21-year-old, an 18-year-old, a 13-year-old, and a one-year-old.
00:05:47.759 --> 00:05:48.959
Wow, that's quite a range.
00:05:49.120 --> 00:05:56.480
It's a range, and it's so amazing to have people, you know, on different spectrums and uh to be a father again at 44.
00:05:56.720 --> 00:06:02.000
You just enjoy every phase so much more, and everything is so much more precious.
00:06:02.319 --> 00:06:07.839
Um, as for you know, and a husband and uh I'm a former athlete.
00:06:07.920 --> 00:06:14.319
I played at every level and had a great time doing it, even though it wasn't a lot and on a smaller scale as a professional.
00:06:14.399 --> 00:06:17.920
Uh, I was a mental health therapist for 19 years.
00:06:18.399 --> 00:06:20.959
And I really thought that I would retire doing that.
00:06:21.199 --> 00:06:24.319
I loved it and being able to impact people in that way.
00:06:24.560 --> 00:06:32.160
Um then it evolved, I evolved into um creating organizations that will help people live their best life.
00:06:32.240 --> 00:06:36.560
And then that transitioned into leadership and work-life harmony.
00:06:36.800 --> 00:06:40.399
And I'm a professional speaker, author, and leadership trainer.
00:06:40.639 --> 00:06:46.560
And uh the whole goal is to enhance leadership and work-life harmony for organizations, leaders, employees, and teams.
00:06:46.879 --> 00:06:47.920
That's awesome.
00:06:48.160 --> 00:06:52.399
And the way that we were introduced was actually through LinkedIn.
00:06:52.560 --> 00:07:00.560
So, for those who aren't fans of LinkedIn, I'm a huge fan because I have met so many different diverse people through this platform.
00:07:00.720 --> 00:07:06.639
And I went through a networking event and somebody in the networking event recommended you.
00:07:06.800 --> 00:07:09.839
And that's how we ended up becoming connected.
00:07:10.079 --> 00:07:16.639
And I'm so grateful that we were because it introduced me to your book that just came out in December.
00:07:16.959 --> 00:07:24.079
And it is in complete harmony with my belief in leadership and how it should be.
00:07:24.240 --> 00:07:29.199
And I hate using the word should, but or could be, according to what your book says, right?
00:07:31.040 --> 00:07:40.079
So I'm excited to dive into this conversation, learn a little bit more about your leadership methodology, and um just so much more.
00:07:40.319 --> 00:07:42.480
So thanks again for coming on the show.
00:07:42.720 --> 00:07:48.079
I do the biggest question I have for you probably is how did you end up with a passion for leadership?
00:07:48.240 --> 00:07:50.720
Oh wow, by complete accident.
00:07:51.759 --> 00:07:58.959
Uh I often joke, I tell people all the time, I did not mean to become a professional speaker or an author.
00:07:59.120 --> 00:08:01.920
I didn't want to speak and I didn't want to write at all.
00:08:02.160 --> 00:08:02.800
I didn't.
00:08:02.959 --> 00:08:10.560
Um, so my passion came about because you know, I went through a divorce about you know over a decade ago now, well over a decade.
00:08:10.720 --> 00:08:17.839
And through that experience, I um realized, you know, I did some great things, I did some bad things, but at the core, I was a great person.
00:08:17.920 --> 00:08:23.279
And I and I realized that a lot of good people didn't have anywhere good to go and anyone good to do it with.
00:08:23.600 --> 00:08:31.120
So my the essence of leadership really started in my living room with some people that I knew, and then it kept growing, growing, growing from men to women to young people.
00:08:31.439 --> 00:08:37.279
And I just I really was big on personal leadership, personal growth, relationship building.
00:08:37.519 --> 00:08:43.519
And at one point, my business was going to die because I was competing with people's busy.
00:08:44.080 --> 00:08:51.279
So asking them to come back out at night at 7:30 once their butt hit the couch was no was not really realistic.
00:08:51.360 --> 00:08:57.600
Because if I wasn't the leader of it, I probably wouldn't have come back out, given all of the things that we get to do and have to do in life.
00:08:58.000 --> 00:09:03.919
So I said, for my business to continue, it has to evolve and it has to be where people are.
00:09:04.080 --> 00:09:05.279
And where are people?
00:09:05.519 --> 00:09:07.840
They're at work, they're at school, and they're on their phones.
00:09:08.159 --> 00:09:13.039
So when I was first doing my business, I just wanted to be a member, take things in, and evolve like everybody else.
00:09:13.200 --> 00:09:20.080
Um, but then when I started speaking to company executives, they loved the idea of work-life harmony.
00:09:20.240 --> 00:09:24.879
They loved the idea of their people being better, quote, quote unquote.
00:09:25.039 --> 00:09:32.799
However, the truth really was, and they didn't say it out loud, but the truth really was they could meet their bottom line without it.
00:09:34.080 --> 00:09:37.759
And what I realized, they wanted leadership.
00:09:37.919 --> 00:09:43.360
They wanted their, you know, they wanted leadership skills, they wanted their leaders to enhance and evolve.
00:09:43.440 --> 00:09:46.399
And I said, oh my goodness, I don't do leadership.
00:09:46.960 --> 00:09:54.799
And I remember going home and I looked back at all of the videos I had made at that time, the blonds and writings that I had made at that time.
00:09:54.879 --> 00:09:58.159
And Sarah, I realized that I was already talking about leadership.
00:09:58.320 --> 00:09:59.840
I just had never said the word.
00:10:00.159 --> 00:10:09.039
And once I added the word to my writings, to my videos, to my content, uh, it took on a life of its own and just continued to evolve.
00:10:09.120 --> 00:10:13.120
And I did, and I cringe at people calling me a motivational speaker.
00:10:13.200 --> 00:10:13.919
I don't like that.
00:10:15.360 --> 00:10:18.960
If anything, I say, if you have to call me something, call me a motivational teacher.
00:10:19.039 --> 00:10:24.960
So when I'm talking about leadership and work-life harmony, I can't help but be the passionate about it.
00:10:25.120 --> 00:10:27.679
That's just how I am and who I am and how I speak.
00:10:27.840 --> 00:10:32.480
But I also want to give easy to use common sense concepts that people will do.
00:10:32.559 --> 00:10:35.120
Because if it's not easy and common sense, people aren't going to do it.
00:10:35.279 --> 00:10:35.440
Right.
00:10:35.600 --> 00:10:37.440
And from there, it just really took off.
00:10:37.519 --> 00:10:40.000
And now and I can't imagine doing anything else.
00:10:40.080 --> 00:10:44.240
I'm so honored and humbled to do it uh for organizations and teams and people.
00:10:44.559 --> 00:10:54.399
It's funny that you talk about leadership being stuff that you'd already talked about, because in my belief, leadership is the basis for almost everything we do.
00:10:54.960 --> 00:11:03.279
And it's funny how when people are given a leadership title, they are like, oh, I have to change or I have to do something.
00:11:03.440 --> 00:11:12.080
When in actuality, they should have already been building those skills to begin with in their own personal life or in their career life very early on.
00:11:12.559 --> 00:11:20.159
And I love that you talk about that and give common sense training and tools because that isn't talked about enough.
00:11:20.399 --> 00:11:20.720
Yes.
00:11:21.039 --> 00:11:31.759
So, what is your favorite common sense tool that you like to give either during these um speeches or to groups of people that you talk to?
00:11:32.159 --> 00:11:33.600
Um, well, a couple of things.
00:11:33.679 --> 00:11:34.559
And I'm glad you asked that.
00:11:34.639 --> 00:11:36.000
It's such an awesome question.
00:11:36.720 --> 00:11:38.080
A couple of things come to mind.
00:11:38.240 --> 00:11:43.919
One is how I define leadership, and I break it out into two parts, and you're so right.
00:11:44.080 --> 00:11:51.039
As a leader, there's obviously the daily, and that's you know, in my seven ways to lead, it's way four.
00:11:51.360 --> 00:11:57.279
The daily and consistent things that we must do as leaders to effectively lead a team and get results, you know?
00:11:57.440 --> 00:11:58.799
So that's a part of leadership.
00:11:58.960 --> 00:12:04.480
However, most people start there with leadership, and I like starting with personal leadership first.
00:12:05.039 --> 00:12:18.639
So to answer your question, it's how you, how I, how we choose to show up to our jobs, to our work, to our life, to our relationships in a way that makes people want to follow us because they enjoy and respect how you are and who you are.
00:12:19.360 --> 00:12:24.159
You know, I often talk about people like employees, they follow what the boss says.
00:12:24.399 --> 00:12:28.159
But if the boss wasn't the boss and have that title, it'd be a whole different conversation.
00:12:29.120 --> 00:12:35.600
So do personal leadership first, how we show up, how we keep our head up, eyes up, smile, connecting with people.
00:12:35.840 --> 00:12:48.159
Um, the other part uh you know of leadership is one, you know, know your craft, do your best, be your best, but also meet the deepest needs of your people and team.
00:12:48.559 --> 00:13:02.080
We and that starts with being curious enough to know who they are, what they're working with and for you for, what they want to get out of it, and then marrying the organizational goals, the team goals, your vision with their needs.
00:13:02.240 --> 00:13:03.440
So everybody's winning.
00:13:03.600 --> 00:13:08.399
We want to create a win-win-win, a win for them, a win for you, a win for the team, a win for the organization.
00:13:08.559 --> 00:13:11.919
And when we start doing that, and there's a lot of different ways to do that.
00:13:12.159 --> 00:13:14.559
But the last part of my book is the leader seven.
00:13:15.600 --> 00:13:20.639
We got to know the seven languages that people speak professionally.
00:13:20.799 --> 00:13:22.720
Each one of your people have a top one or two.
00:13:22.799 --> 00:13:28.000
And when you add that in, you are now always leading with their ear, hence their motivation.
00:13:28.240 --> 00:13:34.000
So those are those are the things that I would say um to really help leadership.
00:13:35.200 --> 00:13:35.759
Yes.
00:13:36.080 --> 00:13:46.559
The part that you talk about in your book with the conversational tools, bravo for writing those down because it makes it so easy.
00:13:46.960 --> 00:13:59.120
Uh and that's that specifically is what I feel like isn't taught is those conversation starters, those phrasings that you can, of course, adjust for your own personality.
00:13:59.360 --> 00:14:07.120
But if there's one reason to buy this book, which I realize I didn't uh mention the name of, it's called Seven Ways to Lead, evolve professionally and personally.
00:14:07.360 --> 00:14:13.120
But if there's one thing to take away from this book, it's you have the tools in order to have these really difficult conversations.
00:14:13.679 --> 00:14:22.000
But one step further, you adjusted it to kind of be personalized for the type of person you might be leading.
00:14:22.159 --> 00:14:25.279
And when I say type, that also evolves over time too.
00:14:25.679 --> 00:14:27.519
Uh, do you want to go into that a little bit?
00:14:27.600 --> 00:14:30.879
That's such an interesting part of your book and also an interesting part of leadership.
00:14:31.120 --> 00:14:32.159
Oh, absolutely.
00:14:32.399 --> 00:14:35.039
Well, one, that hard conversation.
00:14:35.120 --> 00:14:38.240
You know, it never ceases to amaze me when I speak with employees.
00:14:38.480 --> 00:14:41.759
So many, not all, anytime you say every or all, you're wrong, okay?
00:14:41.919 --> 00:14:48.000
But so many employees think that their boss wakes up wanting to ruin their day.
00:14:50.080 --> 00:14:52.320
And they truly think that.
00:14:52.399 --> 00:14:59.039
They think that their boss can't wait to ruin their day, went to bed with them on their mind, um, wants to have these tough conversations.
00:14:59.279 --> 00:15:03.759
And when I speak with the leaders, most of them don't want to have it.
00:15:03.840 --> 00:15:17.440
They prefer not to have it, they rather not have it, and either they overcompensate and it's too harsh and robotic, or they undercompensate and barricade themselves in the office and don't have it at all.
00:15:17.840 --> 00:15:18.799
It's true.
00:15:19.120 --> 00:15:29.840
So, how do we meet in the middle and do something that we have to be willing to have this tough conversation to lead, or we won't be leading for long, you know, and and that's one of the truest things that I know.
00:15:30.000 --> 00:15:32.639
So, but always being able to lead with their language.
00:15:32.799 --> 00:15:38.000
So, uh, as an example, um, somebody is knowledge and advancement.
00:15:38.080 --> 00:15:38.879
That's one of the languages.
00:15:38.960 --> 00:15:41.440
They want to know what you know so they can be you one day.
00:15:42.159 --> 00:15:44.559
Uh, I always start off with the preface statement.
00:15:44.720 --> 00:15:56.080
As a therapist, 19 years and doing you know, mental health therapy, I've sat down, I've had the honor and privilege to sit down with so many wonderful people, but going through some very traumatic things and sometimes some unsafe situations.
00:15:57.120 --> 00:16:00.000
But the preface statement sounds like this.
00:16:00.480 --> 00:16:04.960
Hey, you know, hey Sarah, it's great to have you on board, or I'm glad we're working together.
00:16:05.039 --> 00:16:07.039
We'd love to know what you want to get out of this.
00:16:07.200 --> 00:16:11.279
Um, we're gonna have some great successes and we'll be sure to celebrate them.
00:16:11.759 --> 00:16:14.159
However, with everything, we're gonna have some tough times.
00:16:14.320 --> 00:16:18.559
And sometimes I might have to say something that'd be hard for you to hear, but I wouldn't be doing my job if I didn't.
00:16:18.639 --> 00:16:20.080
Is that gonna be okay?
00:16:21.120 --> 00:16:22.799
And you're gonna nod.
00:16:23.200 --> 00:16:25.840
Okay, beware of the person that says no.
00:16:27.120 --> 00:16:38.639
So whether we start it and onboard somebody that way, or we need to reset the reins and we start that uh a new conversation that way, at some point there's gonna be a mistake made.
00:16:38.720 --> 00:16:40.720
I'm gonna have to have a tough conversation with you.
00:16:40.960 --> 00:16:47.279
So now it sounds like, hey, Sarah, remember that time when I said that I might have to say something that'd be hard for you to hear?
00:16:47.759 --> 00:16:52.799
You'll see most people nod their head and it's simply, you ready?
00:16:53.360 --> 00:16:58.960
And you'll hear people giggle, chuckle, or you'll see them physically or emotionally brace for impact.
00:17:00.000 --> 00:17:02.960
And then you can leave with their language because I know it.
00:17:03.039 --> 00:17:05.119
I'm not guessing it and I'm not speaking mine.
00:17:05.200 --> 00:17:11.599
I'm talking yours because you circled it, you know, and it's hey, you mentioned your language was knowledge and advancement.
00:17:11.759 --> 00:17:15.599
It's gonna be really hard for you to advance with you coming in late so often.
00:17:15.759 --> 00:17:18.640
Can you help me to understand what's going on with that?
00:17:20.240 --> 00:17:24.400
You may say something that blows my doors off that I didn't even know was going on in your life.
00:17:24.720 --> 00:17:30.160
Or you may say, Look, I'm just sucking at this and you know, my alarm clock, I need to get here, whatever.
00:17:30.319 --> 00:17:31.599
And we come up with a plan.
00:17:31.759 --> 00:17:34.000
I thank you for your uh professional maturity.
00:17:34.160 --> 00:17:40.240
I send an email to protect myself and also say that we had the conversation, and now it's all good.
00:17:40.720 --> 00:17:50.319
And it allows you as a leader, me as a leader, to put my head on the pillow in peace, knowing I had and maintained a great conversation.
00:17:50.559 --> 00:17:53.359
How that person manages it and deals with it, that's up to them.
00:17:53.519 --> 00:18:02.480
But it tends to go much more smoothly when you know their language, when you're leading with their language, and that preface statement makes it go so much smoother.
00:18:02.640 --> 00:18:03.119
Mm-hmm.
00:18:03.920 --> 00:18:17.039
The preface statement in general sounds like it should be part of a initial expectations setting meeting too, which is I I don't know if I've had it a few times.
00:18:17.119 --> 00:18:19.039
The military actually requires it at some point.
00:18:19.200 --> 00:18:28.880
Like every time you go into a new job, you're supposed to have an initial feedback session so that the your leader or your boss can say, Here are my expectations of you.
00:18:29.039 --> 00:18:29.839
This is how I work.
00:18:30.000 --> 00:18:35.920
I've also had a director do with a group with a bunch of new employees, and she's like, Here's the type of leader I am.
00:18:36.079 --> 00:18:37.279
It was awesome.
00:18:37.920 --> 00:18:45.839
But I those are only the two most memorable initial feedback settings um I can remember.
00:18:46.640 --> 00:19:03.599
And with this, in combo with an actual expectation setting meeting, I think can set the tone for so much potential and progress, as well as I think it would actually increase productivity as well.
00:19:03.920 --> 00:19:10.559
So take away that this whole part of this uh podcast episode because it's so good and so necessary.
00:19:10.960 --> 00:19:12.160
Well, thank you so much.
00:19:12.240 --> 00:19:16.240
And you hit the nail on the head with the word expectations.
00:19:16.480 --> 00:19:18.799
It sets an expectation that I am a leader.
00:19:18.960 --> 00:19:25.440
It sets an expectation that you will celebrate successes and be sure to do so and do so in their language.
00:19:25.599 --> 00:19:32.880
You might want to get uh, you know, incentivize someone that wants knowledge and advancement, or you want to give pats on the back to someone who wants flexibility.
00:19:33.039 --> 00:19:37.440
So, and you know, we're gonna celebrate, celebrate in their language as much as possible.
00:19:37.680 --> 00:19:41.440
And then it also sets an expectation that tough times will come.
00:19:41.519 --> 00:19:45.119
And you, as a leader, we as leaders, will address it accordingly.
00:19:45.440 --> 00:19:50.480
Because this is not, I'm and and this is not suggesting soft leadership.
00:19:50.720 --> 00:19:55.920
There's nothing soft about it because there's consequences for not meeting the expectation.
00:19:56.400 --> 00:20:05.680
But it allows us to be human to human, it allows us to be able to meet the deepest needs of someone else first, it allows us to lead with their language and some empathy.
00:20:05.920 --> 00:20:08.960
And what we what happens next, we're still willing to do.
00:20:09.200 --> 00:20:09.680
Definitely.
00:20:09.839 --> 00:20:10.720
It's so good.
00:20:10.880 --> 00:20:14.319
If you leave with one thing from today's episode, it's this.
00:20:14.799 --> 00:20:16.240
You can stop this episode now.
00:20:16.400 --> 00:20:17.200
No, I'm just kidding.
00:20:17.359 --> 00:20:18.079
Please don't.
00:20:18.319 --> 00:20:24.720
But yes, this is incredibly important and is information we need to continue sending out.
00:20:25.119 --> 00:20:30.079
I did want to go back to something you brought up earlier, which is work-life harmony.
00:20:30.559 --> 00:20:32.640
Normally we hear about work-life balance.
00:20:32.799 --> 00:20:50.799
This is, I think, become a topic of conversation, especially since the pandemic began, because what's happened is a lot of people are working remote and their work-life balance is literally intertwined in probably one room, one building, and it's hard to separate.
00:20:51.039 --> 00:20:58.960
Do you want to go into uh the definition or your definition of work-life harmony and how that can help everyone kind of along?
00:20:59.200 --> 00:21:01.519
I would love to go into my definition.
00:21:01.599 --> 00:21:05.759
And also, if you wouldn't mind, I'd love to give your listeners a tip that works for me.
00:21:06.000 --> 00:21:06.240
Yes.
00:21:06.400 --> 00:21:08.319
And I've seen it work for so many people.
00:21:08.480 --> 00:21:10.160
Um, work-life harmony.
00:21:10.240 --> 00:21:12.160
First, I don't like the term work-life balance.
00:21:12.319 --> 00:21:14.240
One, it can create more stress.
00:21:14.480 --> 00:21:20.319
Um, trying to find and maintain a perfect balance would be so difficult and stressful.
00:21:20.400 --> 00:21:23.279
And even if you could obtain it, you can't maintain it.
00:21:23.839 --> 00:21:29.759
Um, pre-COVID and whatever happens after COVID, as people start, some people start to go back to the office.
00:21:30.079 --> 00:21:33.519
Work life balance doesn't make any sense.
00:21:33.680 --> 00:21:41.200
Um, the fact that we all have a cell phone means our relationship, our significant other, our kids, our life is now everywhere, everywhere we are.
00:21:41.440 --> 00:21:47.200
So this whole notion of go going into work and leaving home at home has been done for years.
00:21:47.440 --> 00:21:54.880
You know, you got people going to their job while responding to 10 pages worth of hate text from their significant other or dealing with issues from their kids while at work.
00:21:55.440 --> 00:22:00.480
And then when we go home, it doesn't stop the ringing, dinging, and chiming of the phone, which Work stuff.
00:22:00.559 --> 00:22:04.079
And the minute you answer it, you've given permission for them to invade on your time.
00:22:04.240 --> 00:22:09.279
And if you don't answer it, it doesn't wipe away the anxiety of, well, what's going on?
00:22:09.359 --> 00:22:10.400
What am I walking into?
00:22:10.559 --> 00:22:11.759
Am I not a team player?
00:22:11.839 --> 00:22:13.359
And all of those things.
00:22:13.519 --> 00:22:19.440
And I couldn't have said it better about being at home and working remotely.
00:22:19.680 --> 00:22:24.400
Um, all of our roles and responsibilities have been meshed into this pot.
00:22:24.799 --> 00:22:31.680
And people are even more burnt out and stressed out than they probably were when they were at work.
00:22:31.759 --> 00:22:42.079
Um, because you go right from one task to another, to another, to another with no digestion period of what you just did, no ride home from work to decompress or de-escalate.
00:22:42.720 --> 00:22:45.359
So I don't believe that we can find this perfect balance.
00:22:45.440 --> 00:22:48.880
However, we can have harmony in our work life.
00:22:49.039 --> 00:22:55.839
We can have harmony in our life, in our personal life, and create harmony by enjoying the positives and making time and taking time.
00:22:56.000 --> 00:23:06.319
And my solution for that for me, and that's in the book, and then I do in my first session of leadership and work and leadership trainings for organizations, is the five points of our day.
00:23:06.640 --> 00:23:12.319
We all have these five points, and I promise you that it does not take a lot of time.
00:23:12.559 --> 00:23:17.599
If you really sum it up, it could probably take five, 10 minutes out of your day.
00:23:17.680 --> 00:23:22.880
And I think we all, if we're too busy to spare five or 10 minutes for ourselves, something is wrong.
00:23:23.279 --> 00:23:35.920
So the first point is what we consume, not uh food-wise, nutrition-wise, what we consume in our mind and our spirit when we first wake up in the morning.
00:23:36.559 --> 00:23:44.079
I unfortunately hear so many leaders and employees wake up and they take their laptop and start responding to emails in the bathroom.
00:23:44.160 --> 00:23:45.440
That's how they start their day.
00:23:45.839 --> 00:23:46.960
That's a little much.
00:23:47.200 --> 00:23:48.079
That's a little much.
00:23:48.240 --> 00:23:49.440
But I keep hearing it.
00:23:49.599 --> 00:23:50.720
I keep hearing it.
00:23:50.880 --> 00:23:52.079
And I don't even touch it.
00:23:52.160 --> 00:23:57.680
I tell people, and I set an expectation, I don't even go into email world until 11 o'clock in the morning.
00:23:57.839 --> 00:24:03.039
I don't start my day there because it's a black hole of good stuff, but problems and fires.
00:24:03.119 --> 00:24:04.559
And I'm not starting my day that way.
00:24:04.720 --> 00:24:09.759
So, what I recommend is find something that feeds your mind, your spirit, your motivation.
00:24:10.000 --> 00:24:18.720
And for me, I was asked years ago uh by an employee when I was an employee, he said, you know how you have those bad days, those bad mornings?
00:24:19.200 --> 00:24:26.240
And Sarah, I had to say, I haven't had a bad morning in a very long time, since 2011.
00:24:26.400 --> 00:24:30.799
Now, I had three kids that went to three different schools at one point and needed three different places.
00:24:30.960 --> 00:24:33.039
So I've had busy mornings, okay?
00:24:33.200 --> 00:24:45.839
I've had mornings I'd rather stay asleep, but I haven't had a bad morning in so long because I was waking up and I was posting at that time a quote of the day and then following it up with a question related to that quote.
00:24:46.000 --> 00:24:55.039
So when I lived and booked in my day with that type of positivity, I didn't realize what it was doing to me, but it it motivated.
00:24:55.359 --> 00:24:56.319
It was inspiring.
00:24:56.480 --> 00:24:58.640
You woke up with that type of oomph.
00:24:58.799 --> 00:25:02.079
So now I do that and I post first thing in the morning.
00:25:02.240 --> 00:25:07.119
I love listening to short motivational videos, and I even do that with my kids when I'm taking them to school.
00:25:07.279 --> 00:25:11.599
My one-year-old daughter, when she wakes up, we listen to short motivational videos on YouTube.
00:25:11.759 --> 00:25:14.640
She doesn't know what she's hearing, but it's getting in there.
00:25:14.880 --> 00:25:15.440
Yeah.
00:25:15.680 --> 00:25:21.359
So when I get to wherever I'm going, I've already stepped out the car or hit my office like a freaking boss.
00:25:21.519 --> 00:25:23.359
And I encourage everybody to do the same.
00:25:23.519 --> 00:25:25.200
And maybe it's not motivational videos.
00:25:25.279 --> 00:25:27.200
Maybe you choose to listen to Sarah's podcast.
00:25:27.359 --> 00:25:29.200
Maybe you choose to listen to mine.
00:25:29.440 --> 00:25:33.839
Maybe it's uh uh prayer or meditation, whatever it is for you, do it.
00:25:34.720 --> 00:25:39.039
The second uh point of the day is organizing your day.
00:25:39.519 --> 00:25:51.119
What are the things that you not only people use the word have to, I like get to, the get to do today, also making sure that your dreaming or vision and the vision factors are on that list too.
00:25:51.279 --> 00:25:58.319
So when you get to where you're going, organize your day and engage and interact with the positive people.
00:25:58.400 --> 00:26:02.160
So people go to work and then get with the negative nicks and nancies and grouches.
00:26:02.480 --> 00:26:03.920
Why start your day that way?
00:26:05.200 --> 00:26:07.759
Organize your day, which will allow you to win the day.
00:26:07.920 --> 00:26:09.119
What does winning the day look like?
00:26:09.279 --> 00:26:10.160
Make a list for it.
00:26:10.240 --> 00:26:16.400
Make sure your you know your big goals are on that list moving forward, and now you get something great to check off.
00:26:16.559 --> 00:26:25.519
The third point of our day is what I call relationship building and and uh and self-care.
00:26:25.680 --> 00:26:28.559
So it's self-care and relationship building.
00:26:29.200 --> 00:26:30.880
Midday, we all hit a wall.
00:26:31.039 --> 00:26:32.720
At some point, we all hit a wall.
00:26:33.359 --> 00:26:36.880
When that happens, do something for self-care.
00:26:37.039 --> 00:26:41.759
Maybe you're eating lunch with somebody new and positive, maybe you're taking a walk and getting fresh air.
00:26:41.920 --> 00:26:59.519
Uh, it's a great time to maybe send that text to your wife, your husband, your boyfriend or girlfriend, your mom, your dad, your brother of hey, I was just thinking about you, hope you're having an amazing day, whatever it is, even if they're in the next room or upstairs while you're working.
00:27:00.880 --> 00:27:09.599
And it it sets the tone for the other relationships that matter, sending you back to your regular life better.
00:27:09.759 --> 00:27:13.119
And them and them wanting you and inviting you back into it.
00:27:14.720 --> 00:27:17.440
Uh, the fourth point is how we return home.
00:27:17.680 --> 00:27:21.119
Or COVID-wise, how we return after we close the laptop.
00:27:21.759 --> 00:27:36.799
And this is so important because if you are a leader in a position of professional leadership at a job, I know that you don't want your employees coming to work and looking as if they're TGIFing on a Monday.
00:27:37.359 --> 00:27:37.680
Right?
00:27:37.839 --> 00:27:40.480
You don't want them looking like they'd rather be anywhere else.
00:27:40.559 --> 00:27:42.319
That is my biggest pet peeve.
00:27:42.480 --> 00:27:44.799
You check here once every two weeks.
00:27:44.960 --> 00:27:47.200
Let's look like you want to be here and be motivated.
00:27:47.279 --> 00:27:52.799
And organizationally, we have to do our part to make sure that, you know, we're helping with that.
00:27:53.119 --> 00:27:55.200
Um, but the same thing that goes for you.
00:27:55.359 --> 00:28:12.799
When you return home or return upstairs or back to your world after you close your laptop, can we walk through the door with a smile, head up, eyes up, being positive, looking like and being curious about other people, like the way you want your employees walking around the office.
00:28:12.880 --> 00:28:14.480
Can we look like that walking home?
00:28:14.640 --> 00:28:23.440
Because we tend to burn out or bore out our significant others, the people we say we love most, so and taking it out on our kids as soon as we walk through the door.
00:28:23.519 --> 00:28:25.599
It sets the tone for the rest of the day.
00:28:27.200 --> 00:28:35.119
Lastly, and this is one of the most powerful questions, the most powerful questions that I think exists in the world.
00:28:36.319 --> 00:28:39.359
Closing out your day, and I do it five days a week.
00:28:39.440 --> 00:28:40.880
I give myself the weekend off.
00:28:41.039 --> 00:28:42.480
You could do it seven days a week.
00:28:43.359 --> 00:28:50.000
Before you go to bed, you ask yourself, what was my biggest accomplishment of the day?
00:28:50.480 --> 00:28:51.200
I like that.
00:28:52.559 --> 00:29:02.880
Having an answer to that question allows you to have won the day, beat the day, led the day instead of the day beating you.
00:29:04.400 --> 00:29:08.480
And it gives you that vigor because winning becomes addictive too.
00:29:08.640 --> 00:29:10.480
Oh, this is what I really did today.
00:29:10.559 --> 00:29:11.839
This is what stood out the most.
00:29:12.000 --> 00:29:15.599
Maybe you even asked your kids, your significant other, because they have an answer.
00:29:15.839 --> 00:29:17.680
And I'm sure nobody's asked them.
00:29:18.720 --> 00:29:20.720
And then you get to wake up and do it again.
00:29:20.799 --> 00:29:24.319
I wake up every day saying, Let's be great and have some fun today.
00:29:24.400 --> 00:29:24.720
Come on.
00:29:24.799 --> 00:29:27.759
I say it to my kids, I say it to my wife, and now it's the joke.
00:29:27.839 --> 00:29:30.240
Hey, be great, let's be great today and have some fun.
00:29:30.559 --> 00:29:34.720
And that starts to become, and it's not what it does to you when you first do it.
00:29:35.599 --> 00:29:41.599
It's what happens when it compounds over days, weeks, months, years, decades.
00:29:41.759 --> 00:29:43.759
It starts just to become who you are.
00:29:44.799 --> 00:29:57.920
And that, and that right there, if you take anything from today, the leader seven is great, but the five points of your day will evolve you professionally and personally when you do it consistently, not just when you're motivated on a Monday.
00:29:58.880 --> 00:30:06.400
It's I swear it's the mornings of Wednesdays and Thursdays that I'm like, okay, I'm gonna push through this and then I'm gonna get to do all these things.
00:30:06.559 --> 00:30:11.599
But waking up, I will say, is one of the hardest things, usually in the middle of the week.
00:30:11.839 --> 00:30:22.240
But like having a morning routine, like what she said, that works for you instead of you pushing against it really makes a difference.
00:30:22.480 --> 00:30:23.039
Oh, yeah.
00:30:23.119 --> 00:30:24.720
I I have a video that I enjoy.
00:30:25.039 --> 00:30:32.799
I feel like I do I listen to a lot of different things and obviously post a lot in the morning, but there's one specific video, and I'll have to share it with you.
00:30:32.880 --> 00:30:34.720
Maybe you can put a link into it.
00:30:34.799 --> 00:30:37.519
Uh, but it gets me every time.
00:30:37.599 --> 00:30:43.920
And I said if if there's one thing that I would post every single day, like I it it it it just gets me.
00:30:44.160 --> 00:30:50.319
And I I don't need it, but oh my goodness, it just is the cherry on top of starting the day.
00:30:50.640 --> 00:30:57.359
I the one thing that has made a difference in my morning was removing the news.
00:30:57.680 --> 00:30:58.480
Oh, yeah, yeah, yeah.
00:30:58.640 --> 00:31:02.319
Like I and I I will say I scroll through Instagram, but it's mostly my friend stuff.
00:31:02.640 --> 00:31:08.240
But removing the news completely changed my whole morning.
00:31:08.559 --> 00:31:11.119
And it's just because the news is so negative.
00:31:11.279 --> 00:31:12.000
It's so negative.
00:31:12.160 --> 00:31:17.839
Why do we have to absorb all that negativity when you can look for things to bring the positive?
00:31:18.000 --> 00:31:19.279
I listen to podcasts.
00:31:19.440 --> 00:31:26.000
Um, I love seeing what motivational people and inspirational people post on Instagram.
00:31:26.160 --> 00:31:28.559
So just taking that, and then you're like, yeah, I got this.
00:31:28.720 --> 00:31:30.319
Let's go through the rest of my day.
00:31:30.720 --> 00:31:35.920
Sarah, I'm so glad you said that because we all have our phones and we all scroll.
00:31:36.720 --> 00:31:42.079
What we scroll will help you be the leader of your life, professionally or personally, or not.
00:31:42.400 --> 00:31:56.319
Um, I remember being an employee and I remember walking into um a lunchroom, and there were about six or seven individuals shoulder to shoulder, not speaking, and they were sitting there scrolling on their phones for about a half hour straight.
00:31:57.119 --> 00:32:04.079
I I looked as I was having lunch, and I looked at, you know, asked what people were doing, and they were doing their candy crush and words with friends and all of these things.
00:32:04.160 --> 00:32:06.400
And I there's there's nothing wrong with that.
00:32:06.559 --> 00:32:08.960
You know, it's it's entertaining, it's a break.
00:32:09.119 --> 00:32:10.160
You know, I get that.
00:32:10.240 --> 00:32:12.640
And I'm not suggesting that that's the wrong thing to do.
00:32:12.799 --> 00:32:35.680
However, there's a difference, and when you become selective of who you are scrolling, who you subscribe to in YouTube, Instagram, Facebook, I only subscribe to something that makes me feel positive, enlightened, um, lucky to have watched it or saw it, uh, motivated, uh, and and building, building um in my phone.
00:32:35.759 --> 00:32:40.160
So when you see me scrolling, I'm growing and evolving and being a leader.
00:32:40.720 --> 00:32:43.920
And too many times that's not the case.
00:32:44.000 --> 00:32:49.519
And there's time and place to decompress and and to um to be entertained.
00:32:49.599 --> 00:32:54.720
But I feel like we have become a society addicted to being entertained instead of growing and evolving.
00:32:55.519 --> 00:32:57.119
And the news, you're absolutely right.
00:32:57.279 --> 00:33:01.759
As a kid, I stopped watching the news because it became very apparent as my parents watched it.
00:33:02.000 --> 00:33:07.839
Um, especially the first 10 to 15 minutes, it is awful and scary and depressing.
00:33:08.319 --> 00:33:09.359
Especially now.
00:33:09.680 --> 00:33:13.920
Yeah, I said, Oh, this isn't, I I don't need to, I don't need to know this.
00:33:14.000 --> 00:33:18.880
And whatever I really do need to know would come on an emergency broadcast and let me know.
00:33:19.359 --> 00:33:20.880
Yep, definitely.
00:33:21.200 --> 00:33:28.960
It's or you're actually looking for it and you come upon it versus you being forced to digest it, which I think is a major difference.
00:33:29.119 --> 00:33:46.799
If you happen upon it through your own research and your the own necessity, because I know there's people in communications and other careers that they have to consume media, but when it's your choice versus it being thrown at you, I think it makes a major difference.
00:33:47.279 --> 00:33:50.000
Um also I wanted to go back to something you said.
00:33:50.160 --> 00:33:55.599
It was about your morning routine and you were asked about a bad morning.
00:33:56.720 --> 00:34:04.880
I think it's interesting how you said there's a difference between use the word bad versus busy.
00:34:05.839 --> 00:34:08.719
And I think people combine them into one.
00:34:09.519 --> 00:34:14.000
Where it's if they have a busy morning, it's equ it equates to a bad morning.
00:34:14.159 --> 00:34:17.760
And that's not always the case, it's how you perceive it.
00:34:18.079 --> 00:34:18.480
Yes.
00:34:18.960 --> 00:34:21.360
And and also then how you talk about it.
00:34:21.519 --> 00:34:21.920
Mm-hmm.
00:34:22.079 --> 00:34:22.480
Mm-hmm.
00:34:22.960 --> 00:34:23.199
Yes.
00:34:24.000 --> 00:34:36.239
Leaders talk about what they get to do and the positives of what happened, even when it wasn't ideal, um, compared to I I changed my verbiage years ago.
00:34:36.400 --> 00:34:41.199
When I first started running um, you know, a men's forum, that's how my business started.
00:34:41.280 --> 00:34:45.679
It was called Men Evolving Now and then it evolved because women wanted it, youth wanted it, organizations.
00:34:45.840 --> 00:34:54.000
Uh, but I mistakenly started asking the question to start it off with hey, how's things been going over the past month?
00:34:54.559 --> 00:34:58.320
We asked questions, hey, how you doing, or what's going on?
00:34:58.719 --> 00:35:05.119
And the immediate response from people is, well, it's too rainy, it's too hot, it's too snowy, it's too this, it's too that.
00:35:05.280 --> 00:35:07.440
And you open up the floodgates for complaints.
00:35:07.519 --> 00:35:10.159
And if you listen long enough, they'll start complaining about their job.
00:35:10.239 --> 00:35:13.119
And if you listen even longer, they'll get to their relationship.
00:35:13.360 --> 00:35:18.639
And I said, Oh my goodness, this is not what I wanted, and and and had to evolve it.
00:35:18.880 --> 00:35:22.880
So now, you know, when I meet people, hey, what's been good since I saw you last?
00:35:23.039 --> 00:35:25.280
Or, you know, well, what do you have going on?
00:35:25.599 --> 00:35:28.960
And it allows for that positivity response.
00:35:29.039 --> 00:35:32.719
And then after a while, people know you're gonna ask it, they're prepared to answer it.
00:35:33.360 --> 00:35:36.159
Or the negative Nixon Nancy's stopped coming your way.
00:35:36.400 --> 00:35:37.199
Yes, that's true.
00:35:37.840 --> 00:35:39.360
Inundated with the complaints.
00:35:39.440 --> 00:35:41.119
I I won't do that to other people.
00:35:41.280 --> 00:35:45.519
Um, and there's only one person in my life that I give that to, and that's my mom.
00:35:45.679 --> 00:35:47.280
She has failing health.
00:35:47.440 --> 00:35:54.320
Um, she needs to talk about her symptoms because that's what she's living right now, and that's what makes her feel better.
00:35:54.400 --> 00:36:02.239
So she gets the mom pass, and I let her vent, you know, four days a week, half hour straight, just go.
00:36:03.679 --> 00:36:05.119
That's such a good point.
00:36:05.360 --> 00:36:17.599
Um, and kind of relation to that, how do you not let other emotions, other people's emotions and reactions affect how you approach your day?
00:36:18.400 --> 00:36:25.280
So, for instance, as a leader, you do have to keep a presence that you're happy with.
00:36:25.440 --> 00:36:36.880
So whether it's authoritative, calm, happy, go lucky, whatever you pick as a leader, um, you have to keep that presence pretty consistent as needed throughout the day.
00:36:37.119 --> 00:36:52.159
So as other people reach out to you and uh possibly inundate you with their own problems, their own challenges, how do you keep the original methodology you're trying to keep throughout the day?
00:36:52.480 --> 00:36:53.840
Uh, I love your question.
00:36:53.920 --> 00:36:56.480
And that is the first time I've been asked that question.
00:36:56.639 --> 00:36:58.880
And I have a few different answers for you.
00:36:59.119 --> 00:36:59.440
Okay.
00:36:59.679 --> 00:37:09.360
Um, number one is first recognizing that there's value in other feelings other than happy.
00:37:09.599 --> 00:37:11.199
Most people want to be happy.
00:37:11.280 --> 00:37:15.119
Uh, I say joyful is a better word because happiness is, you know, is fleeting.
00:37:15.199 --> 00:37:21.119
But when somebody's angry or hurt or frustrated, depressed, angry, there's value in that.
00:37:21.440 --> 00:37:37.840
And as a leader, if someone's bringing this to me, um, one, I want to be very mindful that something that I have done as a leader or the organization or the team has done or hasn't done is not causing that.
00:37:39.039 --> 00:37:45.280
So that the first thing I'm hearing what you're saying, I want to hear what you're right about.
00:37:46.000 --> 00:37:48.079
Outside of the feeling, what are you right about?
00:37:48.239 --> 00:37:54.320
Because if what you're right about is something that I did or didn't do, I need to check that and apologize for it.
00:37:55.199 --> 00:37:55.440
Okay.
00:37:55.840 --> 00:37:59.840
Doesn't mean that you can continue this emotion at this high level.
00:38:00.000 --> 00:38:01.679
But at first, I want to hear what you're saying.
00:38:01.840 --> 00:38:02.800
What are you right about?
00:38:02.960 --> 00:38:04.400
Do I need to apologize for it?
00:38:04.480 --> 00:38:06.400
And then let's come up with a plan to talk about it.
00:38:06.480 --> 00:38:12.079
And maybe it's right now, or maybe I or you need to decompress and we can schedule a meeting and talk about it.
00:38:12.400 --> 00:38:16.159
Um, number two, I would really look at points of view.
00:38:16.320 --> 00:38:23.679
So I've been a leader, I've been, you know, uh an employee, and in both respects, people have come to me with a complaint.
00:38:24.559 --> 00:38:36.559
Um and my thing is to first listen, and I'm hearing what you're saying, because if I start trying to talk while you're talking, then you're not gonna hear me when it's my time to talk anyway.
00:38:36.960 --> 00:38:41.679
So I want to hear what you have to say, and then I want to be able to not be a bobblehead.
00:38:41.760 --> 00:38:44.000
I don't want to bobblehead you and tell you how right you are.
00:38:44.159 --> 00:38:45.840
That's in my book, Seven Ways to Love.
00:38:45.920 --> 00:38:52.719
And too many people will bobblehead that person, tell them how right they are so they can righteously go back and mess up their life professionally and personally.
00:38:52.960 --> 00:38:55.440
Um, so I hear what you're saying.
00:38:55.679 --> 00:38:59.679
Have you thought about what it must be like for that other person or the other side?
00:38:59.920 --> 00:39:01.840
I want to share that knowledge.
00:39:02.079 --> 00:39:03.199
Uh, an example.
00:39:03.360 --> 00:39:11.199
When I was an employee, I had a uh another coworker come to me and start complaining about what the boss had just said or instituted.
00:39:11.679 --> 00:39:16.079
My response, because I at the time I was an employee, I also had 12 staff.
00:39:16.239 --> 00:39:24.639
There's a there there's a time where you're doing your side thing full time while you're an employee before you can walk away and do your thing full time.
00:39:25.440 --> 00:39:27.679
So I I bit on, I was on both sides.
00:39:27.840 --> 00:39:31.679
And he made this complaint, and I said, I hear what you're saying.
00:39:32.320 --> 00:39:41.199
I wonder how hard it was for so-and-so, the leader, to give that information because he might not even agree with it and has to deliver it with a smile.
00:39:42.000 --> 00:39:47.360
And that coworker looked at me, nodded his head, and I then excused myself.
00:39:48.239 --> 00:39:56.239
So part three is you don't have to live in somebody else's dysfunction or negativity.
00:39:56.559 --> 00:40:03.360
I heard it, I've showed you another side, I'm willing to apologize and set a plan here or now moving forward.
00:40:03.519 --> 00:40:10.239
And after that, well, excuse me for a second, I have to go handle that over there, or I gotta go get something from the or do something over there.
00:40:10.320 --> 00:40:11.519
And you excuse yourself.
00:40:12.400 --> 00:40:19.199
And I walked away so that can resonate with them, and they don't need to know where you're going or why you're going, but I excuse myself.
00:40:19.840 --> 00:40:22.960
And then it's interesting to see what happens after.
00:40:23.199 --> 00:40:29.599
Do they go to person to person to person afterwards, seeking that bobblehead because you didn't give them what fulfilled them?
00:40:30.159 --> 00:40:32.320
Do they alter their behavior?
00:40:32.480 --> 00:40:34.000
Do they do something positive?
00:40:34.159 --> 00:40:37.599
And now I've and now it's seeing who they really are.
00:40:38.880 --> 00:40:40.639
So that would be my answer.
00:40:40.800 --> 00:40:42.800
Like one, I want to understand.
00:40:42.960 --> 00:40:44.880
Uh, two, I want to share a different point of view.
00:40:45.039 --> 00:40:48.000
I don't I want to be mindful not to bobblehead you.
00:40:48.320 --> 00:40:56.639
And lastly, it's really setting an expectation of um of positivity building.
00:40:56.880 --> 00:41:03.360
And my biggest thing, my biggest rule in my leader's three, I believe you need to have a vision and vision factors, expectations, and rules.
00:41:03.440 --> 00:41:10.719
And one of my rules as a leader is please accompany your problem with a suggested solution.
00:41:11.360 --> 00:41:28.960
So when someone's angry, bitter, frustrated, whatever it is about something, and they bring it to you as a leader, when you have set expectations and rules that they can accompany their problem with a suggested solution, it means that you don't have to become emotional and be a fixer of everything.
00:41:29.119 --> 00:41:30.960
You leaders build other leaders.
00:41:31.119 --> 00:41:33.039
So, what's your solution about your problem?
00:41:33.119 --> 00:41:36.400
I don't want to listen to your problem if you don't accompany with a solution.
00:41:37.280 --> 00:41:41.440
Now, one of three things are going to happen regarding your solution.
00:41:42.159 --> 00:41:44.159
One, we can go with it.
00:41:44.320 --> 00:41:47.119
You said something that blew my doors off that I hadn't thought of.
00:41:47.280 --> 00:41:48.800
Great, a win.
00:41:49.119 --> 00:41:55.679
Maybe we collaborate and I help to fine-tune your solution because now it more appropriately fits the bigger picture.
00:41:56.400 --> 00:41:59.199
Lastly, maybe we can't go with your solution.
00:41:59.360 --> 00:42:01.440
And I promise to tell you why.
00:42:01.599 --> 00:42:03.280
Here's the bigger picture.
00:42:03.519 --> 00:42:09.199
Now, can you fit your idea, your solution, inside the now bigger picture that you're aware of?
00:42:09.440 --> 00:42:14.400
And they could do that away from you, allowing them time to become a leader, think about it, and then bring it back.
00:42:14.960 --> 00:42:15.920
That's a good one.
00:42:16.159 --> 00:42:19.199
So, what's my big answer to that to your question?
00:42:20.239 --> 00:42:33.679
Those that was such great information and different perspectives to bring because a lot of times when it comes to conversations, sometimes you feel stuck in it.
00:42:34.079 --> 00:42:39.360
You're like, I don't really agree, but I'm just gonna hang out here because I'm not sure what to do.
00:42:39.599 --> 00:42:47.280
And honestly, I can't even imagine what it's like through this virtual world that we're living in now because this is mostly water cooler talk.
00:42:47.440 --> 00:42:55.840
Um, so I'm assuming this is happening on Slack channels or through text or Facebook messaging, or I don't even know what other technology exists.
00:42:56.079 --> 00:42:57.039
There's tons.
00:42:57.360 --> 00:43:04.880
But I guess you can apply all of this to the virtual settings that we're kind of established in right now.
00:43:05.360 --> 00:43:15.199
Um, but it's definitely interesting as we move back to a more person-to-person setting to apply this in these conversations that we have.
00:43:15.519 --> 00:43:24.320
Sarah is so important because as people start going back to work, whenever that is, and some cut some companies and some states are already doing it.
00:43:24.559 --> 00:43:29.440
Um it's going to be a challenge that we've never seen before.
00:43:29.599 --> 00:43:36.880
Um, I often joke, I say, look, Frank from down the hallway from nine months ago isn't the same Frank from down the hallway from last March.
00:43:37.119 --> 00:43:44.079
You know, um, maybe maybe that person or maybe these people no longer want to be in that physical space and have a lot to complain about.
00:43:44.239 --> 00:43:48.639
Maybe they got used to their Zoom attire and are upset again.
00:43:48.960 --> 00:43:49.280
Yes.
00:43:49.679 --> 00:43:58.400
I believe that people have no idea or remember how busy we actually were when we were commuting and doing this and then carting the kids around and then their sports.
00:43:58.559 --> 00:43:59.760
So jumping back into that life.
00:44:00.159 --> 00:44:00.559
Lifestyle.
00:44:00.719 --> 00:44:02.639
And then some people don't get to see their kids.
00:44:02.719 --> 00:44:04.320
They they enjoyed being at home.
00:44:04.480 --> 00:44:09.760
Uh, then you've also companies have hired people that they've never physically met or shaken hands with.
00:44:09.920 --> 00:44:10.559
Yeah.
00:44:10.800 --> 00:44:12.800
So there's so many things.
00:44:13.119 --> 00:44:18.639
And the the biggest thing of what I just the question I just answered is we can't be a bobblehead.
00:44:18.719 --> 00:44:24.719
We have to be willing to have these tough conversations and challenge people because I don't enjoy negative complaining.
00:44:24.800 --> 00:44:26.000
It's so toxic to me.
00:44:26.159 --> 00:44:29.519
I feel it drain my energy and I will not allow it.
00:44:29.599 --> 00:44:32.159
I'll do it positively, but I don't allow it.
00:44:32.800 --> 00:44:37.840
And I encourage you guys listening to challenge and share a different perspective.
00:44:38.000 --> 00:44:43.519
And even if that's in your personal life and relationship, we all have our issues with our significant other or our kids.
00:44:43.679 --> 00:44:48.400
And when somebody, your friend, can say, Well, have you thought about it from their perspective?
00:44:48.559 --> 00:44:53.519
Like they're not the devil just bursting out of the underbelly of society to ruin your day.
00:44:53.760 --> 00:44:56.400
They had a reason why they said what they said and did what they did.
00:44:56.480 --> 00:44:58.320
You might not like it or agree, but they had a reason.
00:44:58.400 --> 00:44:58.880
What was it?
00:44:59.039 --> 00:45:03.760
Have you ever asked that question where it's like, well, what was your reason for doing this?
00:45:05.280 --> 00:45:07.280
And how was the response?
00:45:07.440 --> 00:45:14.559
Is this something that you've incorporated into your conversation and you've noticed a big difference in how you respond after that?
00:45:14.960 --> 00:45:23.920
Um, typically I'm always like if it's me in my personal life, uh, I've done a great job of collapsing my time frame of frustration.
00:45:24.079 --> 00:45:26.480
So, for instance, I'll do professional and personal and personal.
00:45:26.559 --> 00:45:36.159
If my wife says something to me or about me that I didn't enjoy, you know, I I just do my best to find validity as quickly as possible.
00:45:36.400 --> 00:45:37.519
You know, I love this woman.
00:45:37.599 --> 00:45:39.119
Why would she say what she said?
00:45:39.280 --> 00:45:42.639
There must be something that I'm not doing or giving that she's unhappy with.
00:45:42.800 --> 00:45:50.800
Now, what she wants, if it's reasonable, doable, and fair for who I am and what I'm willing to give, I need to start doing it a little bit outside my comfort zone.
00:45:51.679 --> 00:45:55.119
And I would, you know, I over the years I've gotten way better at it.
00:45:55.199 --> 00:45:56.880
I've collapsed those time frames.
00:45:57.039 --> 00:45:58.639
And now it's a win-win.
00:45:58.800 --> 00:45:59.599
What does she want?
00:45:59.679 --> 00:46:00.400
What does she need?
00:46:00.559 --> 00:46:04.639
How much am I willing to give so I'm not bitter and frustrated doing it, you know?
00:46:05.440 --> 00:46:07.440
And then now we have an agreement with that.
00:46:07.679 --> 00:46:15.199
Professionally, when people are upset, I feel like a lot of times it comes from an attitude and the bully word of deserve.
00:46:15.519 --> 00:46:15.760
Yes.
00:46:16.000 --> 00:46:24.960
And people feel they deserve, whether it's the raise or being on that committee or uh having more time or flexibility, and they're comparing themselves to another individual.
00:46:25.199 --> 00:46:33.039
So one of the things that I teach in my Robin Lee uh training program for organizations, one of the things is a leader's response.
00:46:33.440 --> 00:46:38.960
And a leader's response addresses this so leaders are not getting bullied by their people at work.
00:46:39.760 --> 00:46:46.480
And it sounds like, hey, I appreciate you coming to me with this question and your feelings because we want our people to be able to do that.
00:46:46.639 --> 00:46:51.119
Uh, I'd rather you ask me, how do you get that raise?
00:46:51.280 --> 00:46:53.039
How do you get on that committee?
00:46:53.199 --> 00:47:06.800
How can you get a more flexible schedule and bring to me a solution instead of what you feel like you deserve in comparing yourself to someone else because you don't know, you may not know all of the things that other person is doing on the back end.
00:47:07.840 --> 00:47:12.159
So that's what we're really looking for from you and our employees here.
00:47:12.239 --> 00:47:16.320
And if you're willing to talk about that further, we could schedule a meeting to do so.
00:47:17.519 --> 00:47:18.559
That's it.
00:47:19.280 --> 00:47:20.800
Now, you could schedule a meeting.
00:47:20.960 --> 00:47:22.480
How about Tuesday at three o'clock?
00:47:22.639 --> 00:47:25.599
Now, if they show up at Tuesday at three o'clock, it tells you a lot about them.
00:47:25.679 --> 00:47:27.679
If they don't, it tells you a lot about them.
00:47:28.719 --> 00:47:35.440
And that priority response, it's one of the factors of leadership and it's called protection.
00:47:35.679 --> 00:47:39.920
We got to be able to influence, impact, decide, protect, and set expectations.
00:47:40.000 --> 00:47:42.800
And protection, we fall very short on that sometimes.
00:47:42.880 --> 00:47:46.639
And sometimes we have to protect people from themselves.
00:47:47.360 --> 00:47:47.679
Okay.
00:47:48.079 --> 00:47:56.559
So that employee that would barge in or barge in and say something the way I said that they said it, sometimes we have to protect them from themselves.
00:47:56.719 --> 00:48:00.880
And that priority response and boundaries and expectations and rules do that.
00:48:01.039 --> 00:48:01.360
Okay.
00:48:01.679 --> 00:48:04.159
Sometimes then we have to protect them from us.
00:48:04.559 --> 00:48:23.360
Because when someone meets you like that and you're having a bad day, or you're hangry, or maybe you were just on the bathroom and got a pee, and then you blurt something out to them that was unleader-like, now you validated them being angry, and now they now they have something, another brick in their carriage to be angry at.
00:48:23.519 --> 00:48:23.840
Yeah.
00:48:24.400 --> 00:48:25.280
And that's your fault.
00:48:25.360 --> 00:48:26.559
That's our fault as a leader.
00:48:26.719 --> 00:48:33.039
And then we have to, we then we also have to protect them from being becoming burnt out or bored out.
00:48:33.119 --> 00:48:37.199
Because what this person is saying is, I want more to do.
00:48:37.440 --> 00:48:38.400
I'm ready for more.
00:48:38.480 --> 00:48:42.559
Now, whether they have the ability, we don't know that yet.
00:48:42.719 --> 00:48:47.039
But I'll take somebody who wants more and wants to do more and be more than somebody who doesn't.
00:48:47.360 --> 00:48:48.079
I'll take that.
00:48:48.239 --> 00:48:50.639
We just got to refine how you approach it.
00:48:51.039 --> 00:49:00.320
Sounds like a combo of a mentoring, coaching, and leader, as well as a personal touch on all of that kind of approach.
00:49:00.800 --> 00:49:01.199
Absolutely.
00:49:01.360 --> 00:49:02.800
Leaders, leaders are coaches.
00:49:03.039 --> 00:49:15.360
And one of the ingredients that go into being a leader, you say, Loves one when people have work ethic uh and they have talent, um, regardless of where that is, it's our job.
00:49:15.920 --> 00:49:17.280
It's our job to start off.
00:49:17.440 --> 00:49:29.920
See, the old way of looking at it is if people had your desired work ethic and talent, then you would coach them and then provide opportunities and then give them the power to do the thing that you hired them to do.
00:49:30.159 --> 00:49:32.320
I want to come at it differently.
00:49:32.719 --> 00:49:35.679
Let's give, as a leader, let's give great coaching.
00:49:35.760 --> 00:49:43.840
And whether that's the one-on-one meetings with your people, that's, and that one-on-one meeting is the meeting that typically gets canceled and rescheduled the most in every organization.
00:49:44.239 --> 00:49:45.280
We have to stop that.
00:49:45.360 --> 00:49:51.519
And I have a format of how to have an effective, meaningful, and evolved one-on-one meeting that doesn't take a lot of time.
00:49:51.679 --> 00:49:58.000
But we got to start with giving great coaching, and that may be by your one-on-ones, trainings and everything.
00:49:58.159 --> 00:49:59.679
Then we want to be able to give opportunities.
00:49:59.760 --> 00:50:03.840
There's too many employees that don't know where else to go in the company to move up, right?
00:50:04.079 --> 00:50:04.960
If at all.
00:50:05.199 --> 00:50:07.199
And sometimes it doesn't mean a move up.
00:50:07.280 --> 00:50:08.719
Sometimes it doesn't mean a raise.
00:50:08.800 --> 00:50:12.480
It could be a different response, but whatever it is, give them opportunities.
00:50:12.960 --> 00:50:20.880
And it's amazing when you give great coaching, when you provide opportunities, and you can start giving some power and not micromanage.
00:50:20.960 --> 00:50:25.440
It's amazing what then happens in turn to their work ethic and their talent.
00:50:25.679 --> 00:50:26.800
Yes, it's so true.
00:50:26.960 --> 00:50:30.480
I wanted to uh mention, I highlighted this in your book.
00:50:30.719 --> 00:50:32.719
And I was like, this is it.
00:50:32.880 --> 00:50:35.039
This is 100% leadership.
00:50:35.199 --> 00:50:40.480
It you said, if you are bringing in great people, pay them back with great leadership.
00:50:40.719 --> 00:50:48.480
Being curious enough to know what they would like out of the experience, being willing to speak their language and helping them to be of impact.
00:50:48.800 --> 00:50:51.760
That is leadership in a short sentence.
00:50:52.159 --> 00:50:56.880
And everything that you're talking about brings out good people.
00:50:57.119 --> 00:51:05.039
It brings out good employees, it brings out good future leaders, it brings out great influencers of your team, your company.
00:51:05.199 --> 00:51:06.559
It does all of that.
00:51:06.719 --> 00:51:10.000
And it's amazing how much leadership can impact all of it.
00:51:10.719 --> 00:51:11.119
Wow.
00:51:11.280 --> 00:51:12.079
Well, thank you.
00:51:12.239 --> 00:51:14.159
It's so nice to hear the words from the book.
00:51:14.239 --> 00:51:16.960
It's like, hey, I'm going good.
00:51:17.920 --> 00:51:23.119
Uh well, one thing I do have to warn leaders about, though.
00:51:23.280 --> 00:51:30.960
Um, when you do this type of leadership, you we are going to have to rid ourselves of the fear of losing great people.
00:51:31.199 --> 00:51:31.840
Yes.
00:51:32.239 --> 00:51:33.039
As your leader.
00:51:33.280 --> 00:51:34.719
And even describe how much I love that.
00:51:34.880 --> 00:51:35.519
Yes.
00:51:36.159 --> 00:51:46.639
Because I I do my philosophy is when I do leadership training for an organization, I want to book a new organization, not only working with C-suite and middle management, but also frontline employees as well.
00:51:46.800 --> 00:51:49.840
Let everyone get better at leadership and work-life harmony.
00:51:50.079 --> 00:51:57.039
Now, the we have to rid ourselves of the fear because as everybody gets better, people are going to want more.
00:51:57.199 --> 00:52:01.599
Maybe, you know, not everybody wants to raise or or a different promotion, but some will.
00:52:01.760 --> 00:52:06.639
And now, because you have so many great people, there's not enough spots to reward them all.
00:52:06.800 --> 00:52:10.320
It may not be enough money, you know, to reward them all.
00:52:10.719 --> 00:52:12.719
They're going to start going other places.
00:52:12.800 --> 00:52:17.280
And that's going to be okay because it sets a gold standard for your organization.
00:52:17.440 --> 00:52:22.800
When people see they keep getting people from this place, this place must be doing something great.
00:52:22.960 --> 00:52:25.519
And then now this is such a great place to work.
00:52:25.679 --> 00:52:27.920
Other people, the right people, now want to work there.
00:52:28.320 --> 00:52:30.960
And you knowing what do you want to get out of working here?
00:52:31.119 --> 00:52:33.360
The fact that they leave should never be a shock.
00:52:33.920 --> 00:52:35.199
It shouldn't be a shock.
00:52:35.440 --> 00:52:39.840
Um, I did some work for an organization and they flew in all of their global leaders.
00:52:40.639 --> 00:52:45.760
The vice president of the organization introduced a woman named Mary to me right before I spoke.
00:52:45.920 --> 00:52:48.320
And she said, This is Mary.
00:52:48.559 --> 00:52:53.039
You know, we're so happy for her and we're sad at the same time because she's going to be leaving us.
00:52:53.119 --> 00:52:55.440
She's going to open up her own bakery.
00:52:56.079 --> 00:52:57.679
She's been bringing in, you know, goodies.
00:52:57.760 --> 00:52:58.960
We've been taste testing for her.
00:52:59.039 --> 00:52:59.760
We're so happy.
00:53:00.159 --> 00:53:02.480
And I almost passed off because I'm like, what company?
00:53:02.559 --> 00:53:03.599
What vortex of mine?
00:53:03.760 --> 00:53:05.599
And this is so great and so rare.
00:53:06.239 --> 00:53:10.079
And it wasn't a shock that she left because they were curious about her.
00:53:10.320 --> 00:53:13.599
They let her have a dream that lived outside of their organization.
00:53:13.679 --> 00:53:14.960
She still did a great job.
00:53:15.440 --> 00:53:20.239
They're curious enough to know her dream, support her dream, even though it didn't directly benefit them.
00:53:20.559 --> 00:53:22.159
And they let her be a whole person.
00:53:22.400 --> 00:53:23.599
They let her be a whole person.
00:53:23.760 --> 00:53:29.440
When I got my last job as an employee, I walked in saying in the interview, hey, uh I need a job.
00:53:29.599 --> 00:53:30.960
My wife wants to build a house.
00:53:31.119 --> 00:53:34.880
Um, you know, I'm I'm an author, I'm, you know, I'm a professional speaker.
00:53:34.960 --> 00:53:40.079
Um, but right now I need a job because my I don't have building uh new house money right now.
00:53:40.480 --> 00:53:43.599
You know, but I promise I'll be the best worker because I have staff.
00:53:43.760 --> 00:53:50.159
And I how dare I not give to you what I would want them to give to me.
00:53:50.400 --> 00:53:54.559
And because I shared my dream, and I think we created a win-win.
00:53:54.639 --> 00:53:59.280
They hired me, and I was a good employee and things like that, but I didn't feel like I had to hide anything.
00:53:59.440 --> 00:54:02.639
And it also paid it back when they asked me about it.
00:54:02.800 --> 00:54:04.079
Hey, how's that going?
00:54:04.639 --> 00:54:09.280
It gave me such joy to talk about my dream at work.
00:54:10.000 --> 00:54:16.079
And I didn't want to seem like a fool and still be there two years later or whatever it is, not having fulfilled it.
00:54:17.280 --> 00:54:26.320
So be curious about your people, build your people up, be okay with losing great people as long as it's not because of something you did.
00:54:26.639 --> 00:54:39.920
It's because they need more that right now you may not be able to give, give glowing endorsements, and now your your business, your organization becomes a gold standard on resumes, and that is a win that's priceless.
00:54:40.719 --> 00:54:42.239
Completely agree.
00:54:42.880 --> 00:54:58.159
Okay, so we're gonna close on one final question, and that is what is a book that you would recommend to new leaders new in their journey, whether personally or professionally?
00:54:59.199 --> 00:54:59.760
Wow.
00:55:00.000 --> 00:55:02.000
Um so many.
00:55:03.679 --> 00:55:05.119
This is always a hard question.
00:55:05.440 --> 00:55:07.360
Yeah, like I read all the time.
00:55:07.599 --> 00:55:11.840
So um a couple books come to mind.
00:55:12.000 --> 00:55:14.159
Number one is The Dream Manager.
00:55:14.800 --> 00:55:16.320
Uh I really like that.
00:55:16.400 --> 00:55:24.960
Um, when I first started wanting to work with companies, I sat down with with a gentleman and he said, you know, this is something we're looking for for our company.
00:55:25.280 --> 00:55:37.360
And the idea of hiring somebody to come in and think about how to take care of your people in the best way, professionally and personally, was just amazing.
00:55:37.440 --> 00:55:44.960
Uh, so whether you do it or not, just reading that book will change how you look at leadership and you know in your company.
00:55:45.119 --> 00:55:47.039
So the dream manager number one.
00:55:47.280 --> 00:55:53.440
Um, another great book that I liked was uh Never Split the Difference by Chris Voss.
00:55:53.599 --> 00:55:55.440
I I really enjoyed that.
00:55:55.920 --> 00:55:59.599
And it's not so much always for business, rather in negotiations.
00:55:59.760 --> 00:56:03.360
And it really talks about how you know, if you're doing business, you're always negotiating.
00:56:03.440 --> 00:56:08.000
You're negotiating with your people, your staff, your clients, your customers, the world.
00:56:08.159 --> 00:56:11.760
You know, uh people say, Well, I'd love to do what you you know you do.
00:56:11.840 --> 00:56:17.920
And they think, you know, okay, all I do is speak and um uh you know and and write.
00:56:18.079 --> 00:56:19.760
And I love doing that stuff.
00:56:19.920 --> 00:56:21.920
Most of my day is negotiating, though.
00:56:23.920 --> 00:56:25.199
Negotiating deals.
00:56:25.679 --> 00:56:28.960
Yeah, I'm halfway through the book and it's so interesting.
00:56:29.119 --> 00:56:30.960
Uh, highly recommend it too.
00:56:31.039 --> 00:56:33.199
And I'm looking forward to getting to the end of it.
00:56:33.360 --> 00:56:40.800
But yes, it's I think it's also conversational skills too, like interesting conversational skills.
00:56:41.039 --> 00:56:41.280
Yes.
00:56:41.360 --> 00:56:50.400
And whether you're an employee or frontline, knowing how to have these conversations with your bosses or you know, and then as you get promoted, how to have these conversations.
00:56:50.559 --> 00:56:53.519
And as a leader, like I I really, really enjoyed that book.
00:56:53.599 --> 00:57:00.079
And I always walk away with like two or three nuggets from books that just are you know priceless for me to take in life.
00:57:00.320 --> 00:57:02.960
Um trying to think of one more.
00:57:03.199 --> 00:57:06.400
Um, obviously yours, but I'll recommend that.
00:57:06.639 --> 00:57:09.840
No, unless you want to humble brag on yourself.
00:57:10.480 --> 00:57:12.880
So then we'll add on another one.
00:57:13.119 --> 00:57:13.760
There we go.
00:57:13.840 --> 00:57:15.679
I wasn't gonna say it, so there you go.
00:57:15.840 --> 00:57:18.159
I love I really do.
00:57:18.239 --> 00:57:27.920
I still um, you know, I the the book is I've I've written the book, so I've had it in my life for a long time, but um, I I still read a chapter because I like short chapters.
00:57:28.000 --> 00:57:30.239
I don't like fluffing, I like getting right into it.
00:57:30.400 --> 00:57:37.199
So I still read a chapter a day and randomly, and it's just I love, I love that I still love it.
00:57:37.679 --> 00:57:46.559
I it was very it's first it's very easy to read, it's very digestible, but my favorite part is it gives you tangible tools to take with you.
00:57:46.960 --> 00:57:52.719
And I think when it comes to learning about leadership, there's a lot of theory, a lot of methodology.
00:57:52.960 --> 00:57:59.199
But what's missing, and we kind of spoke on this a little bit earlier, is having those direct conversations.
00:57:59.440 --> 00:58:01.119
What language do you use?
00:58:01.280 --> 00:58:02.559
How do you approach it?
00:58:02.719 --> 00:58:07.679
How do you make sure you're set up for success and provided the tools in which you need it?
00:58:07.920 --> 00:58:10.480
And um, it's just really good information.
00:58:10.719 --> 00:58:12.239
Again, highly recommended.
00:58:12.320 --> 00:58:13.920
I thoroughly enjoyed reading it.
00:58:14.079 --> 00:58:19.840
Um, I'll put a link to it in the show notes so you can easily grab it on Amazon, which is what I did.
00:58:20.159 --> 00:58:23.679
And yeah, Andre, thank you so much for coming on the show.
00:58:23.760 --> 00:58:25.599
I can't tell you how much I appreciate it.
00:58:25.840 --> 00:58:28.159
And I just really enjoyed talking with you.
00:58:28.480 --> 00:58:29.360
Wow, it's a pleasure.
00:58:29.519 --> 00:58:30.639
Thanks, Sarah, so much.
00:58:30.719 --> 00:58:35.039
And thank you guys for letting me and us steal some time from you today.
00:58:35.119 --> 00:58:35.760
It's a pleasure.
00:58:35.840 --> 00:58:36.639
Enjoy your day.
00:58:36.880 --> 00:58:37.679
Thank you.
00:58:38.079 --> 00:58:40.880
Thanks for listening to another episode of Lead Into It.
00:58:41.199 --> 00:58:47.599
If you enjoyed this episode, it would mean a lot to me if you would leave a review on Apple Podcasts or Spotify to help future listeners.
00:58:47.840 --> 00:58:53.599
If you want to learn more about the podcast or me, go to leadintoit.co, that's leadintoit.co.
00:58:54.320 --> 00:58:55.440
Thanks again.