Kasra Dash: For an Edinburgh based business, the first thing I would do is set up a clear list of KPIs. You need to know how many leads you are getting, where they are coming from and which channel is driving them. James and I are going to cover Facebook ads, SEO, PPC and more. You need to track how much you are spending on each channel and what the conversion rate looks like. Many Edinburgh businesses spread budget across several platforms, but only one may actually work. For example, you might invest in Facebook ads, SEO and PPC, but PPC could be the only channel producing consistent leads. Track the data properly and focus on what delivers profit.
James Dooley: Step one for me is branding and brand SEO. You need to make sure you look strong online and have a solid reputation. When someone searches your company name, what appears on the search engine results page? A positive brand SERP improves conversion rates across paid ads and social media. When a potential customer is making a final decision, brand perception often determines who wins the job.
James Dooley: The next strategy is AI visibility. More companies are analysing what ChatGPT, Claude, Gemini, Grok and Perplexity say about their business. Is the narrative positive or negative? What do those platforms say about your competitors? Some call it AI SEO, others call it GEO or LLM optimisation. Whatever the label, this will be a major factor in 2026 and beyond.
Kasra Dash: Another option is performance based lead generation through companies such as Fat Rank or Promo SEO. You should focus on generating your own leads, but diversification reduces risk. If a third party can provide enquiries on a commission basis and the return on investment is positive, it strengthens your overall marketing mix.
James Dooley: Google Business Profile optimisation is another important strategy. Ranking in Google Maps can generate consistent local enquiries in Edinburgh. The challenge is review volume. If competitors have dozens more reviews, you need a strategy to close that gap. Even so, having a strong listing builds trust and authority.
Kasra Dash: Organic SEO is essential. Build service pages targeting Edinburgh and surrounding areas. Create high quality content, develop topical authority and secure relevant backlinks. Strong organic rankings reduce long term reliance on paid advertising.
James Dooley: Organic social media is a consistency game. Posting occasionally will not drive sales. Create how to guides, case studies and before and after content. Publish regularly, ideally several times per week, to maintain visibility and engagement.
Kasra Dash: Paid social ads can amplify your organic efforts. Boost high performing posts, promote testimonials and run retargeting campaigns to website visitors. Platforms such as Facebook, Instagram, YouTube, Pinterest and Reddit can generate additional enquiries when managed properly.
James Dooley: PPC through Google Ads or Bing Ads can deliver instant traffic, but only if it is set up correctly. You need strong negative keyword lists, click fraud prevention, high converting landing pages and a responsive sales team. When those elements are in place, PPC can scale. When they are not, it can quickly waste budget.
Kasra Dash: Paid ads on AI platforms are likely to expand in 2026. If ChatGPT and other LLMs introduce advertising placements, early adopters may benefit from lower competition and lower cost per lead. It is something businesses in Edinburgh should monitor closely.
James Dooley: Forums such as Reddit and Quora can influence brand perception. If satisfied customers are recommending your services publicly, that builds authority and can indirectly improve AI visibility.
Kasra Dash: Finally, tradesman platforms such as Checkatrade, Bark, Rated People and MyBuilder can generate enquiries. As with every channel, track KPIs and return on ad spend. If a platform delivers profit, scale it. If it does not, reallocate your budget.
James Dooley: The key for Edinburgh businesses in 2026 is diversification. Avoid relying on a single source of leads. Measure performance, strengthen your brand and double down on the channels that produce measurable returns.
James Dooley: Thank you very much, Kasra Dash.