Innovation Heroes

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Everyone’s talking about AI that writes code and answers questions. But what happens when AI has to operate in the physical world, where mistakes don’t just generate weird sentences, they have real consequences? On this episode of Innovation Heroes, host Ed McNamara sits down with Tete Xiao, VP of…

The encryption protecting your most sensitive data has as an expiration date. Nation-states are harvesting encrypted traffic right now, stockpiling it until quantum computers become powerful enough to crack it in seconds. In this episode, Ed McNamara sits down with Brad Bowers, SHI's Lead Field Ch…

AI ambition is colliding with physical reality. As data centers push from 20-kilowatt racks to 120-kilowatt systems—with megawatt-per-rack infrastructure on the horizon—the limits of power and cooling have become impossible to ignore. In this episode of Innovation Heroes, Ed McNamara explores the…

State and local governments are under pressure to deliver modern services, but budgets, staffing shortages, and long procurement cycles make innovation feel impossible. In this episode of Innovation Heroes, host Ed McNamara talks with three leaders proving that AI-powered Smart Cities aren’t a futu…

Enterprises are spending thousands — sometimes millions — on AI productivity tools. But for many, the big question remains: Are we getting what we paid for? In this episode of Innovation Heroes, SHI's Chief of Staff to the CIO, Brooke Pierantoni, shares how SHI turned Microsoft Copilot and Copilot…

Most chatbots fall short—slow responses, confusing menus, and frustrated users who abandon the experience. But what if you could replace that with a lifelike, multilingual Digital AI Ambassador — and prove it works in just six weeks? In this episode, host Ed McNamara sits down with SHI’s Jack Hoga…

While everyone debates whether AI is overhyped, Intel's Stacey Shulman argues we're dramatically underhyping it—and our linear thinking is making us dangerously unprepared. AI capabilities are doubling every six months, four times faster than Moore's Law, yet most organizations are still trying to …

What happens when IT leaders have to choose between safety and innovation? In New Jersey, one teacher proved that the biggest obstacles to transformation often come from inside our own departments.  Chris Aviles started Garden State eSports during COVID with borrowed laptops and a spreadsheet. Tod…

A Hong Kong employee sits through what seems like a routine video call with colleagues and the CFO. Everything looks normal. Then comes the urgent wire transfer request. $25 million later, the horrifying truth emerges: every face on that call was fake, generated by AI. This Cybersecurity Awareness…