ABOUT THIS EPISODE
Go inside Fulton Hogan’s massive upskilling wave as Learning & Capability Manager Luke Rogers shares how his team is training 11,000+ employees across New Zealand and Australia for a multi-year ERP rollout.
You’ll see the blended learning playbook (targeted e-learning + hands-on workshops + live sandboxes), how Oracle Guided Learning powers “learning in the flow of work,” and the metrics that matter—attendance, pre/post confidence lifts, speed-to-competence, and support-desk deflection. We also unpack change management in a decentralized workforce and lessons learned (what worked, what didn’t—looking at you, misaligned gamification).
Perfect for L&D leaders, change managers, ERP project teams, and operations leaders in construction & infrastructure.
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About the Hosts and Guests
Luke Rogers is the Learning & Capability Manager for Fulton Hogan
Andrew Bloye is the Managing Director of ClearXP
David N. Johnson is the Chief Technology Officer of ClearXP
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In this Episode
(0:00) Introduction & Meet the Guests, and about Fulton Hogan's ERP roll-out
(4:50) The L&D approach to systems training at Fulton Hogan
(8:45) How success is measured for ERP systems training
(12:30) (Just some run-of-the-mill LMS bashing)
(13:49) Gamification for knowledge assessments: did it work?
(18:30) Retention and analytics for executives
(21:10) How frontline training is delivered at Fulton Hogan
(26:50) How the ERP pilot influenced the full roll-out
(30:18) Measuring job performance against provided learning
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Referenced
Impact Champions podcast on Gamification (literally the episode before this one)
Oracle Guided Learning (OGL)
