Principles Over Process with Gaurav Gargate

Most engineering leaders spend enormous energy on process. Which agile framework. Which sprint cadence. Which AI coding tool to adopt. How to standardize workflows across teams. The assumption is that the right process produces the right outcomes.

Gaurav Gargate has come to believe the opposite. Get the principles right, and the process can flex.

Gaurav is VP of Engineering at Confluent, where he runs their Security Products and Cloud Platform powering their cloud-native data streaming ecosystem. He joined when the business was sub-$100 million; today it’s $1.1 billion. Before Confluent, he spent seven years at Box and six years at Microsoft. And before any of that, he started his career at a 15-person startup in India — “Didn’t know what we were doing, but it was fun.”

Across all of those environments—from a scrappy team of 15 to a billion-dollar enterprise—one pattern has held: the organizations that thrive are rigid about their principles and flexible about everything else. The ones that struggle have it backwards.

The Agile Dogma Aha Moment

Gaurav has a specific story about when this clicked. Early in his career, he was a believer in classical agile—sprints, scrums, the full playbook. He thought it was the way to run engineering projects.

Then he hired a leader who was completely aligned on the principles: execution pays the bills, work needs visibility and traceability, quality gates matter. But the process? Different.

“Look, I don’t necessarily care about the book process, whether you call it agile or you call it scrum or something else. I would love to have the agency to ensure I manage and track my work. My engineers feel like they’re actually doing the best work of their life and there is quality gate and accountability.”

Gaurav calls this a strong aha moment. “I realized I was being unnecessarily dogmatic in my approach. And actually this additional way of doing it opened up so many gates.”

The lesson wasn’t that agile is bad. It was that confusing a specific process with the underlying principle is a trap. The principle—visible, accountable, high-quality execution—can be achieved multiple ways. Insisting on one process locks out people who could deliver the same outcomes through a different path. It closes doors you didn’t know existed.

The constraint is real, though. “You don’t wanna have 30 teams have 30 different innovative ways.” There’s a phase where letting a thousand flowers bloom is the right move, and there’s a point where you need to converge on five or six archetypes. The art is knowing when you’re in which phase.

Culture Add Over Culture Fit

The same logic applies to hiring. Early in his career, Gaurav screened for culture fit—people who matched the team’s existing style. Over time, he realized this was the same mistake as the agile dogma, applied to people instead of methodology.

“It’s actually a bad idea to have a very closed door—only follow this culture and nothing else.”

When you hire exclusively for fit, you get a team that reinforces its own assumptions. The same instincts. The same blind spots. The culture calcifies instead of evolving.

His alternative: hire for culture add. Find people who share your principles and values, but bring their own approaches and experiences. “New people join in, people grow in their roles, people from different companies and backgrounds and experiences come together—the beauty is that an evolving culture being held strong on the principles of the company actually makes it a success story.”

The distinction is subtle but important: principles are fixed, culture is not. Values are the foundation. Everything built on top should be allowed to shift.

Share the Why, Trust the How

Gaurav applies the same framework to day-to-day management, and he sums it up bluntly: “The fundamental principle is to treat people like adults and they will behave like adults.”

In practice, that means sharing context aggressively—where the business is going, how decisions get made, what the company needs right now—and then stepping back. “Enable them, let them have that agency to make those micro decisions as much as possible.”

He’s not flexible about everything. Collaboration, one-team attitude, flat hierarchy, open communication—these are non-negotiable. “There are certain principles which I’m actually not ready to compromise on.”

But beyond those fixed points, he lets leaders find their own style. “Ultimately what every strong individual or leader wants is to be held accountable for the outcomes and the results they deliver. And nobody likes to be micromanaged on how they get there.”

Rigid on values. Flexible on methods. The same pattern, applied to management instead of hiring or methodology.

The SDLC Tree

Where this gets most interesting is how Gaurav applies the framework to AI adoption. His approach is different from the typical “push coding copilots” playbook—and the principle underneath it is the same one driving everything else.

The principle: engineers should spend their time on high-value, creative work. The process for achieving that? That’s what changes.

Gaurav looks at the entire software development lifecycle as a tree of workflows and targets the branches no engineer enjoys. “Especially as a cloud infrastructure company, there is a ton of work in operating, managing, keeping your infrastructure secure, scaling the business. There are a lot of things that AI can generally do well.”

Confluent handles security patches and vulnerability management across three clouds and roughly a hundred regions. Infrastructure gets set up, tested, and torn down constantly. These are the branches AI is taking over completely—with engineers administering and managing rather than doing the work by hand.

“Engineers actually love to do the innovation. They love to do the new problem solving. They love to have that ability to write new code in a way they feel is appropriate.”

His conclusion follows directly: “I would love my engineers to actually have that mental space to invest their time in that high value work and let all the undifferentiated work be taken over completely by AI.”

This is a fundamentally different framing from “AI makes engineers faster.” It’s not about speed. It’s about expanding what engineering teams can accomplish. “The pie is getting bigger. We gotta look at AI as a way to expand the pie of work that an engineer can do, not necessarily just what they were doing last year.”

He invokes Jevons’ paradox—the idea that when something becomes more efficient, total consumption increases rather than decreases. Because it’s easier to build, more will get built. More demand, more opportunity, more roles. And his take on whether AI threatens engineering jobs is unequivocal: “Every role, every job category is going to change because of AI.” But change isn’t elimination. It’s the same transition the industry went through when cloud replaced data center ops. The people who understood first principles learned the new layer and kept going.

The Fundamentals Don’t Change

This is the thread that ties everything together. Principles endure. Process shifts.

When Gaurav joined Microsoft, people questioned whether he was a real engineer because he didn’t write device drivers. “The previous generation did something at a lot lower level, and then the next generation is doing something at a different layer. That’s always been happening for decades.”

But through those decades of transformation, the fundamentals haven’t changed. Understanding operating systems, databases, memory management—”the fundamental understanding of these core principles is what allows a great engineer to learn and pick up new things.”

His advice to new graduates is the same advice he’d have given five years ago: focus on the fundamentals. “Learning new things has become easier. Building and experimenting has become a lot easier than before. If people can really spend time understanding the core fundamental building blocks of computer science, applying them to learn and build new things is actually gonna be easier going ahead.”

The career lesson mirrors the organizational one. The engineers who thrive across generational shifts are the ones grounded in principles, not attached to any particular layer or tool. The organizations that scale from startup to $1.1 billion are the ones that hold their values tight and let everything else evolve. The leaders who get the most from AI are the ones who know which work matters and which work is just process.

Same pattern. Every level.

What This Means for You

First, separate your principles from your processes. Gaurav’s agile aha moment came when he realized he was treating a specific methodology as a principle. Identify which of your team’s practices are genuinely non-negotiable values and which are just comfortable habits dressed up as requirements.

Second, audit your hiring for culture fit vs. culture add. Are you screening for people who share your principles, or people who share your habits? The first builds a team that evolves. The second builds one that calcifies.

Third, when deploying AI, map your SDLC and target the work nobody wants. Instead of asking “how do we code faster,” ask “which branches of our workflow tree drain engineers without engaging them?” Security patches, infrastructure provisioning, repetitive operations—these are the high-ROI AI targets that also free engineers to do the work that drew them to the field.

Fourth, give context instead of instructions. If you want people to make good micro-decisions without being micromanaged, they need the same information you have. Share the why and how you measure the what—then trust them to figure out the how.

The question worth asking your team: Are the things you’re rigid about actually principles—or are they processes you’ve held onto so long they just feel like principles?

High Output is brought to you by Maestro AI. Gaurav talked about giving teams the room to deliver their own way. But when you stop prescribing process, you lose the visibility that process used to provide. You’re no longer watching how the work happens—so you need a way to see whether the work is landing. That’s what Maestro does. Maestro is engineering intelligence for AI-first teams: AI-powered analysis that measures the true impact of your team’s work, from code changes to review quality to team health. Stop flying blind. Start leading with signal.

Visit https://getmaestro.ai to learn more.

Building a team where autonomy and accountability coexist? We’d love to hear how. Schedule a chat with our team → https://getmaestro.ai/book