Remote Care & Modern Workflows in Orthodontics with Matt Miller, DentalMonitoring

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Welcome to the Haydocks Podcast with your host Jill Allen.
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Today I am joined by Matt Miller from Dental Monitoring,
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a company helping orthodonic practices rethink patient communication, monitoring, and
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workflow through AI powered remote care technology.
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As practices continue balancing.
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Efficiency, patient expectations, and growth, remote monitoring is becoming a
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much bigger part of the conversation. In this episode, we're
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talking about how systems like Dental Monitoring can support startups
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and establish practices alike, improve the patient experience, and help
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practices scale more intentionally through technology and smarter workflows.
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So let's dive in.
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And now a word from the sponsors who make this
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podcast possible. Hey, docs, if your new patient follow up
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depends on someone remembering its leaking revenue, Finch automates new
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patient follow up texts and emails go out automatically, and
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your treatment coordinator just checks their tasks list to see
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what needs a quick call or a more personalized message.
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That is one of the many reasons I recommend everyone
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take a look at Grayfinch.
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It isn't just a follow up tool, it's.
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A complete practice management software built to help you grow
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and scale stop leaking revenue and get five hundred dollars
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off your startup fee with the Jill allenspecial at Grayfinch
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dot com forward slash Jill Allen. Are you thinking about
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opening an orthodonic practice. I know it's a big decision,
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but saving twenty five percent on the Adeck equipment you
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need to get started, That's an easy one because Adeck
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has a special program called smart Start designed to help
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you launch your first practice. You get up to twenty
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five percent off your Adeck orthodonic equipment and furniture. You
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also get complimentary services to help you run and grow
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your business, and my favorite part, access to the smart
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Start pricing for two whole years after you open your doors.
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That gives you flexibility to add more shares as your.
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Cash flow grows. It's pretty smart.
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As an orthodonist, you care about getting all the little
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details right and Adck really got it right with this program.
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So starting off with the big savings on Adeck equipment
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sounds good to you. The AdEx Smart Start is definitely
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worth a closer look. Just follow the link in the
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show notes to learn more. Matt, I am so excited
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to have you on Haydos. Thanks for being here today,
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thanks for having me looking forward to it.
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Yeah.
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Yes, So the way I love to start off our
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episodes and get us started is have our guests shared
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just a little bit about themselves, about your background, how
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you got into working in orthodonic practices through dental monitoring.
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So if you can start us up that way.
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Yeah, it's been a fun career. Just to be totally transparent.
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I mean, I've been in the ortho field now going
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on eleven years. All of my time in dental has
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all been an orthos so I'm a self professed orthosnob love.
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It came over to DM about six years ago, actually
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coming up on six years in July. Was previously a
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gac rep with this BRACEROONA shout out to Mike wille
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who brought me into this field.
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Eleven years ago.
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That's great, a very very fun career. I'm in ortho
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because of him. I met him and that's the path
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I want to go. Ironically, I've never even had orthonic treatment.
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I have been.
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I've been pushed into numerous chairs and numerous practices by
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some of the best doctors around. Going right, I could
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fix the crowding, but all right, Yeah, I came over
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to DM because I saw what it was capable of doing.
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I saw sort of the early vision of what the
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impact could be for practices and how we could shape
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and strengthen the Orthdon offices and being able to be
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a part of that was sort of a dream and
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coming over it's been a very exciting career a DM.
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I think it stays exciting because of our evolution with
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the practices, our evolution with the economy, our evolution with
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the market, and seeing, you know, not just as a
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single source solution, it's just full spectrum what we're able
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to do, And yeah, keeps it exciting.
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Yeah, that's great.
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Well, I have been in this industry for gosh, it's
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kind of crazy to say over thirty five years now, Yeah,
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just a couple of years, just a couple of years,
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and in my own business for the last twenty and
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one of the things I will say is it has
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been such a cool thing to see technology changing over
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the years. I mean when I got into this, I
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started in sterilization and started way back when, and we
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were still tap welding bands and bending straight wire for ourchwires.
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So it's so so cool to just.
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See how things have come along and one of the
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things that I have been very excited about in the
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last ten years or so is just this evolution of
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what we're seeing with the impact of digital and then
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the remote monitoring component of it. And I think, how
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cool is it that we can still have a really
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great patient experience for our patients, but yet also be
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able to respect their time and not have to have
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them in our practices. And I can say even with
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me when I'm working on my startup practices and I
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do a lot of that. As you know, We've even
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changed the way we design offices and are making offices
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smaller because of the impact of remote monitoring. And so
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I want to talk and really dive in. I know
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DM is a big player in our industry right now,
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and I think, you know, really leading the charge and
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what can be done with this monitoring. And I would
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love it if you can talk to us a little
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bit about it and just what you're seeing and how
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that is really being able to impact that patient experience
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and just again, like I said, create that more convenient,
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but also just the communication component of it.
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Yeah, that's a big question.
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But you can go anywhere with it. You can go anywhere.
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That's the challenge we face every day, right because it
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is so impactful in so many different ways. But I
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think to the patient experience, to the doctor's experience, the
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team's experience, we're able to mold DONO monitoring to the
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solution itself to fit the doctor's needs today and with
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the future of the next six, twelve, eighteen months. But
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at the end of the day, the root of it
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is improving the patient experience. Patients are coming to a
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specialist for a reason. They could go all different avenues
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for of treatment, but with their focus and coming to
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a specialist, they're coming to the specialists for rec they
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know that that's the person they need to be seeing
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to get the smile functionally and esthetically they're looking for.
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And typically the.
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Patients are sitting in that TC new patient exam saying
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this all sounds great, but they've got typically three questions,
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how long do we be in these things? How often
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do they have to be here? And eventually they're going
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to ask how much you've got to pay? Yep, But
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that goes in line with Gdpower Associate surveys too. Of
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customer consumer buying decisions. It's typically efficiency convenience and then
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budget so that all is pretty well online. And that's honestly,
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that's our reason for the season is how do we
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help a practice to see the patient, get the best
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clinical results, get the best efficiency in the practice. But
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at the same time, I hate to use a social
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media cliche, but let them live their best life, right,
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let them stay out in the world and patient or
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patient parent. We've had numerous doctors do surveys of their
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patients and say, like, what does a typical visit look like,
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and as far as time wise, and the doctor's expecting
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a twenty thirty minutes something like that. The visit on
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the calendar on the column maybe fifteen or twenty minutes,
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but really for that patient, it could be a couple hours.
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Having to go pick up Timmy from school and get
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them to the office, sit and wait waiting room for
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ten minutes, and then go see the doctor for five
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and then back out the door. But then you got
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to stop at Wendy's and get a frosty, because that's.
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What we do when we take a visit.
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Eventually get them back to school or if it's late
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in the day, take them home. And now you got
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to sit with them or are you even get back
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to work. So there's a lot of effects there, right,
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Ao and Philly. Last year we won the tech Select
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Award for Best Patient Communication Tool, and I was standing
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in the when they announce it.
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I kind of lood around, like do they know what
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it is we do?
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Yeah?
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Then I got to think about it, like, I mean,
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a patient's more engaged with the practice through our technology,
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through our solution with the ability of AI but also
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ability of personal interaction from the practice. They're engaged more
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from the practice. Even if the patient's still being seen
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and read in weeks, they're communicating with every single week.
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And so it's providing that better level of communication too
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and from the practice and to and from the patient.
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So in the case that something goes wrong, they've got
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a tool in their pocket to find out the answer
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or find out the fix. The practice is more aware
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of what's going on because they're being seen by the
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practice through our technology more frequently. Yeah, and so it
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was a better proactive approach for the patient and for
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the practice.
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Yeah.
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I think that is the really cool thing about what
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DM has been able to provide in this space. And
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I think for so long doctors have been, especially doctors
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of our previous generation where really our practices were built
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on we see patients back every four weeks, you know.
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And what's really funny is, even as technology started to change,
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why we did that for any of our new docs
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out there, Why did we do that. It wasn't just
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about that everything stopped working though a lot of times
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we were in stainless stale wires, but it had to
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do with billing. If you go all the way back,
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we were not doing automatic payments. So the reason we
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saw patients back every four weeks was because they would
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come in with their cubon book and their check and
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their payment. And that was the way that we kept
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our ar healthy. And we knew that collect the money,
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see the patient, collect the money, see the patient. And
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again when we look at, you know, to your point
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of just that patient experience piece of it. I think
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that's been a big change. And one of the things
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that I love about my younger docs and our docs
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that are starting up practices now is that they really
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can embrace the difference in you know, we've got so
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many different generations. We've got four different generations potentially of
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patients in our practice at least two of them, if
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not three of them, would rather interact in a different
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way than having to be in the office.
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My team of ac COUNT executives in the field, I
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have to text or send voice notes to half of
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them because they don't want to just pick up the
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phone and yes.
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Yes, yeah, exactly.
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So I want to dive in a little bit because
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Paydocks is really geared towards a lot of our younger
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docs out there in our startup practices, and I want
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to just talk about the logistics of what does it
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mean to build a practice with the remote monitoring system
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in place? Where we are taking our first year, our
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first couple of years to really put our systems in place.
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I always say when.
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I'm working with my practices, we're working on the foundation
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of what your practice is going to build on. And
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the first year there's never a better time, even though
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you look at it and you're like, oh what, we're slow,
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but there's never a better time to get all of
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the details in place and to surround yourself with the
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right companies that you can go the long distance. They
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kind of become part of your I'll say, the DNA
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of your practice.
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So I want you to.
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Talk a little bit about what it looks like if
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a doctor were to implement dental monitoring, for example, and
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just how that looks when we're scaling from Hey, Jill,
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I've got two patients coming in a month, you know,
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how does this make sense to oh, now I've got
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thirty a day, and how do we kind of scale
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with that. I'd love for you to talk about it
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from the implementation side, and just some best practices that
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you guys see.
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Yeah, coming out of COVID, especially the first two and
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a half years or so coming out of COVID, we
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saw a huge influx of practices coming on board because
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of capacity and right so like they had a hard
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time seeing on the patients whatever, And the misconception was
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this was just for that kind of practice. When we're
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talking about startups or younger practices or in practices in
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infancy or whatever, we want to sort of label them
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as to your point, you're putting in systems, you're putting
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in the DNA, you're putting in the foundation of the practice.
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And I'll be fully transparent, like DM is slightly disruptive
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to bring into a practice, So yes, why I set
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up systems in the practice. Why set up your foundation
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and then two years, three years later, once you're now busy,
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you know you're up here and water. Now let's go
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ahead and rip the band it off and just completely,
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just honestly, I talked to a lot of startup practices.
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I talk to a lot of younger doctors that are
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coming out and opening their own practices, and they're leaving
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their associate positions and going out on their own, and like,
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why would you set up all these systems then disrupt
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them later? Like you're in a perfect spot now to
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build this properly and effectively and done correctly.
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It extends your.
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Ability to not have to have as many assistants or
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as many chairs like the days of the taj mahlls
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with ten chairs and absolutely all the HR that comes
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along with that. You know, essentially DM becomes a digital,
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virtual AI backed assistant that doesn't cause HR problems, doesn't
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call in sick, doesn't heat up fishing the microwave at
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lunch time. Like it's it's a digital assistant for the practice.
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I love that.
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And how many times have we if we had that
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happen in practice?
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Microwave fish the two worst.
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And broccoli and broccoli, three.
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May old Chinese ude. Yeah, I really paint a picture
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here now.
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Now I love that, and I get really excited about
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this because this is something I'm really passionate about anytime
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I'm talking to my young docs because again, even the
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footprint of our practices, you know, we used to in
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the day be looking at three thousand, four thousand square
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foot spaces and now we can easily do fifteen hundred
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to twenty five hundred, four to six chairs, and with
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smart scheduling and smart tools, and our practice have as
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big of a practice or bigger than we ever did
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in those bigger practices. But again lower overhead from rent,
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from this, that or the other.
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But also the HR component I think is just such
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a key thing, and.
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That's a big issue.
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Yeah, it is, it is.
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I'd love to say that staff turnover was that revolving
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door is going to start slowing down, but it doesn't
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seem to me. And so to find the assistant that
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want to work twenty twenty five years in a practice
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like that's just by the way, And so you have
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to sthen the practice. Now, you have to strengthen the
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practice early on and be better prepared for how you
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grow the practice. We run data with practices day and
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day out, and seeing a practice go from a two
299
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to two and a half million dollar practice to a
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six million dollar practice, same number of chairs, same number
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of assistants, some of the highest lab bills with the
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00:15:25.919 --> 00:15:29.000
solutions that they've used, but their overhead stays in that
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fifty to fifty five percent range. That's including adding DM
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into it, which you double the revenue of the practice,
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and you didn't have to hire more assistance, You didn't
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have to add chairs, blow out a wall to make
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more space.
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Like that's hard to argue against.
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00:15:42.440 --> 00:15:45.080
Yeah, yeah, for sure. And I think back in the
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day A Line used the word shared chair. We kind
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of talked about that, but I think I don't know
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what the keyword we would use now, but it was
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the thought of seeing patients and doubling up the chair
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for two types of treatment. And I think that there's
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something to be said again when you can bring a
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patient back maybe for a virtual check at eight weeks
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or ten weeks, and then bring them back for an
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00:16:09.480 --> 00:16:12.559
actual check at maybe twelve weeks or sixteen weeks, depending
319
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upon what you're doing, and you're still impacting that patient.
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They still have the touch, they still have the experience.
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But yet what you're.
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Doing is just opening up that schedule in that chair
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so that again we aren't just on this revolving every
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six week, every eight week.
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We've got to have a butt on that chair.
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Yeah.
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The myth that traditional twins with you know, Last America
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tides right, The myth that those ties are just going
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to start popping out of the mouth in eight weeks,
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or they're going to be come completely dead and the like,
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that's completely been invalidated. Now with our technology, we can
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tell you when arch wires are passive, we can tell
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00:16:48.480 --> 00:16:50.440
you if you're losing ties or open doors, we can
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tell you if certain things are there. Those check appointments,
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00:16:53.720 --> 00:16:55.960
especially to startup practice, they're nice to have a few
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00:16:56.039 --> 00:16:58.960
because you still need to build relationship and a little
337
00:16:59.000 --> 00:17:01.320
sister or little brother, that kind of thing. But if
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00:17:01.320 --> 00:17:03.039
you have the patient in the chair for a clinical
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reason to progress them forward in treatment, that's a necessary visit, checks, validation,
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00:17:09.480 --> 00:17:11.079
whatever you want to call. Those visits where they're just
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sitting there to see what's going on. That's an incravenition money. Yeah, Yeah,
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00:17:15.680 --> 00:17:18.319
that's inconvenient for the patient and for the practice. I
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think too, like you spurt a thought a second ago.
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We talked about this obviously for the patient experience, but
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a lot of these younger doctors have got families, They've
346
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got kids at home. They want to be back at
347
00:17:27.319 --> 00:17:31.279
home for baseball, soccer, dance recitals, whatever. These younger doctors
348
00:17:31.359 --> 00:17:33.680
don't always want to be sitting there doing orthodonic homework.
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Do any clinics and like plans or whatever till seven
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thirty at night, Like, take some time, reallocate time in
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00:17:40.519 --> 00:17:42.279
the practice to be able to get that stuff done
352
00:17:42.319 --> 00:17:44.839
from eight to five. And if you can take appointments
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off the schedule, that gives you time back in the
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office to get those things knocked out. Yeah, the door,
355
00:17:49.160 --> 00:17:51.559
the're open, the lights are on, the teams here, get
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that work done then.
357
00:17:52.839 --> 00:17:55.079
Yeah. I use the phrase with my doctors.
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I want you to make time to work on the
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00:17:56.839 --> 00:17:59.880
practice while you're in the practice, because when you leave,
360
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I want you to be able to shut it off.
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Because that's the.
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00:18:02.400 --> 00:18:05.440
Biggest thing I see with doctors is the burnout. And
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the burnout comes from it just never ending. You know,
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you go home and now you've got, like you said,
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eight hours of homework that you've got to do, and
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now you're missing out on your kids and this, that
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and the other.
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I think it's hilarious sitting in the back of the
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room for some of these regional events and you see
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the number of doctors got their computers up and they're
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00:18:22.000 --> 00:18:24.160
doing treatment plans or doing this like they're not even
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00:18:24.160 --> 00:18:25.799
paying attention to the speakers in the front of the room.
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They're I got Homer to do, Mike.
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Yep, yep, yep. Yeah, we got to switch that for sure.
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00:18:31.839 --> 00:18:32.319
For sure.
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00:18:32.559 --> 00:18:35.920
It's like technology can be your best or worst nightmare,
377
00:18:35.960 --> 00:18:38.400
depending upon how you get your head around it.
378
00:18:39.640 --> 00:18:40.400
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389
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To learn more.
390
00:19:31.279 --> 00:19:34.000
So I want to switch gears a little bit because
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00:19:34.039 --> 00:19:35.920
I definitely have a lot of listeners that are in
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established practices as well. I want us to talk also
393
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to our docs who are in our bigger established practices.
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And I think that you already kind of hit on.
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And this has been the hardest thing in any established
396
00:19:54.599 --> 00:19:59.200
practice is when you introduce a new technology, it's like
397
00:19:59.599 --> 00:20:02.680
your f steam ahead and you just threw out the parachute,
398
00:20:02.720 --> 00:20:06.079
you know, and it's like, you know, and everything is
399
00:20:06.160 --> 00:20:09.640
you know, it just it just yeah, exactly, and it
400
00:20:09.880 --> 00:20:15.240
just feels. So I think hard sometimes for doctors and
401
00:20:15.400 --> 00:20:18.119
teams to understand that we got to do the hard
402
00:20:18.559 --> 00:20:21.880
for about three months, and then once we get past
403
00:20:21.960 --> 00:20:25.319
the hard, it's going to be over the top amazing.
404
00:20:25.359 --> 00:20:27.920
I kind of go back to the old analogy of again,
405
00:20:28.000 --> 00:20:30.680
I've been doing this a while. So when we started
406
00:20:30.720 --> 00:20:34.480
switching practices over from paper to paperless and the thought
407
00:20:35.119 --> 00:20:39.160
of going from paper, how could I possibly move into paperless?
408
00:20:39.440 --> 00:20:42.440
And once teams got into the paperless component, we're like,
409
00:20:42.440 --> 00:20:44.559
you mean I don't have to spend an hour pulling charts?
410
00:20:44.599 --> 00:20:46.559
You mean I don't need to run around for two
411
00:20:46.640 --> 00:20:48.680
hours looking for a chart, you know all the things.
412
00:20:49.119 --> 00:20:52.240
I'd love it if you could talk about that and
413
00:20:52.359 --> 00:20:57.880
talk to some of those maybe fears or misconceptions of
414
00:20:57.960 --> 00:21:01.319
what that looks like, but also maybe how some of
415
00:21:01.359 --> 00:21:05.440
these established practices can get their time back and what
416
00:21:05.599 --> 00:21:09.559
AI is doing within dental monitoring, because I think that
417
00:21:09.559 --> 00:21:12.759
that's a big piece and I think that also helps them.
418
00:21:13.200 --> 00:21:16.279
You talked about this a little bit earlier, but it
419
00:21:16.359 --> 00:21:19.000
really can help them move the needle on if they've
420
00:21:19.079 --> 00:21:22.559
hit a plateau in their ceiling on production. So I
421
00:21:22.599 --> 00:21:24.039
know that's a big one that I'm going to have
422
00:21:24.079 --> 00:21:27.400
you bite off here and talk about. But yeah, I'm ready, Jill,
423
00:21:27.440 --> 00:21:29.599
I'm ready, And.
424
00:21:29.759 --> 00:21:31.799
Let's be honest, Like, what's the one thing we're not
425
00:21:31.839 --> 00:21:33.480
getting more of in a day? And it's time?
426
00:21:33.599 --> 00:21:35.759
Like, yeah, and I talked to a lot of practices,
427
00:21:35.839 --> 00:21:37.559
and I've talked to a lot of practices in my
428
00:21:37.720 --> 00:21:40.720
six years here, and this is an opportunity to reallocate time,
429
00:21:40.920 --> 00:21:43.319
Like the one thing we can't get more of, we're
430
00:21:43.319 --> 00:21:45.640
actually able to give back to the practice, whether it
431
00:21:45.680 --> 00:21:47.359
be the patient or the practice, it's both.
432
00:21:48.440 --> 00:21:49.079
We still see a.
433
00:21:49.039 --> 00:21:51.799
Lot of practices that are still growing and have been growing.
434
00:21:51.960 --> 00:21:53.559
I know the numbers last couple years have been down
435
00:21:53.599 --> 00:21:55.279
a little bit, but there's some folks out there that
436
00:21:55.319 --> 00:21:58.240
are seeing that ten fifteen, twenty percent in some cases
437
00:21:58.440 --> 00:22:01.920
growth and the prospect of them continuing to be able
438
00:22:01.920 --> 00:22:04.720
to do that, that curve still going up is starting
439
00:22:04.759 --> 00:22:10.400
to your point plateau. And so reallocating time to marketing,
440
00:22:10.440 --> 00:22:14.599
reallocating time to clinically necessary visits, reallocating time like that's
441
00:22:14.640 --> 00:22:17.400
the key to the success of DM, Like that sort
442
00:22:17.400 --> 00:22:20.799
of joke. The real ROI for DM is what you
443
00:22:20.920 --> 00:22:24.359
do with the time back. Like the patient's paying whatever
444
00:22:24.400 --> 00:22:26.359
your average case fee is, that's all they're paying. They're
445
00:22:26.400 --> 00:22:28.400
not paying you more because you finished them sooner, not
446
00:22:28.440 --> 00:22:30.759
paying you more because you went over treatment time. They're
447
00:22:30.799 --> 00:22:33.480
paying what they're paying. But the more you can increase
448
00:22:33.519 --> 00:22:36.200
your revenue per visit, meaning see them less and still
449
00:22:36.279 --> 00:22:40.119
you know, could finish treatment and the allocated time, that's profitability.
450
00:22:40.400 --> 00:22:42.079
So if you're going to clear up time in that chair,
451
00:22:42.359 --> 00:22:44.799
what are you doing to put new butts back in it?
452
00:22:44.920 --> 00:22:47.079
Right, it's all increasing production.
453
00:22:47.480 --> 00:22:50.480
And DM gives us the capability of managing the time
454
00:22:50.519 --> 00:22:53.400
in the day more efficiently and with the capabilities of
455
00:22:53.400 --> 00:22:55.559
our AI being able to take payload off of the
456
00:22:55.559 --> 00:22:58.359
practice and not necessarily put again to that point earlier,
457
00:22:58.480 --> 00:23:01.119
put more homework back in your lap. When we're notifying
458
00:23:01.160 --> 00:23:02.880
the practice of things that are going right, things are
459
00:23:02.920 --> 00:23:05.359
going wrong, or goals that have been achieved, we want
460
00:23:05.400 --> 00:23:08.440
the messaging and the communication the practice to be actionable
461
00:23:08.799 --> 00:23:11.759
so that that time used managing the dashboard with DM
462
00:23:12.079 --> 00:23:14.839
is progressing treatment because there's patients need to be seen,
463
00:23:15.160 --> 00:23:17.400
pages need to be heard, and pages need to be touched.
464
00:23:17.920 --> 00:23:20.079
Will take care of the scene the herd so that
465
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the doctor and the team can take care of the
466
00:23:21.960 --> 00:23:25.480
base need to be touched. Yes, it's that physical touched
467
00:23:25.720 --> 00:23:28.359
has to be done to progress treatment, but the scene
468
00:23:28.559 --> 00:23:32.440
herd can be managed virtually, be managed electronically. They have
469
00:23:32.720 --> 00:23:35.880
a portal directly to the practice in their pocket. I mean,
470
00:23:35.920 --> 00:23:38.000
they're tied to these things eighty percent of the waking
471
00:23:38.000 --> 00:23:38.720
hours already.
472
00:23:38.799 --> 00:23:41.160
Absolutely, so we're just like everything in life. There's an
473
00:23:41.160 --> 00:23:43.119
app for that. Well, now orthodontic.
474
00:23:43.279 --> 00:23:46.920
Has and it's right right, and I love that. And
475
00:23:46.960 --> 00:23:51.039
again I think it's just really leaning in to just
476
00:23:51.119 --> 00:23:56.200
the generational components of where our patients are at. I'm
477
00:23:56.200 --> 00:23:58.960
a gen X, so you know, a technology was really
478
00:23:59.079 --> 00:24:02.640
coming in and I look at my grandkids who are alphas,
479
00:24:02.720 --> 00:24:04.839
and they're beyond natives, you know what I mean, Like,
480
00:24:05.319 --> 00:24:06.799
it's amazing to see this.
481
00:24:07.359 --> 00:24:07.559
Yeah.
482
00:24:07.759 --> 00:24:10.480
You know you mentioned paper charts, like gone in the
483
00:24:10.559 --> 00:24:12.759
days of paper charts, Gone in the days of film
484
00:24:12.880 --> 00:24:15.839
X rays, the ledger at the front desk for the schedule,
485
00:24:16.359 --> 00:24:19.480
alginet impressions. Heaven forbid, we still practices gag and patients
486
00:24:19.480 --> 00:24:23.319
for those I know. I bought on some algie a
487
00:24:23.319 --> 00:24:25.119
couple years ago. My wife was in like two rooms
488
00:24:25.119 --> 00:24:27.359
over and the second I opened the bag, she could
489
00:24:27.359 --> 00:24:29.519
smell it and she had like a visceral reaction And
490
00:24:29.519 --> 00:24:34.319
I was like, oh, no, gone are those days. And
491
00:24:34.359 --> 00:24:36.960
now we're seeing a new shift in ORTHODONICX. Now is
492
00:24:37.160 --> 00:24:39.319
gone are the days of every eight weeks or even
493
00:24:39.359 --> 00:24:42.480
every ten week visits for those patients. Like we're using
494
00:24:42.559 --> 00:24:45.440
NASA developed technology in these archwires. Why are we seeing
495
00:24:45.480 --> 00:24:49.480
the patient on an eight WEEKIT schedule? Yeah, to see
496
00:24:49.480 --> 00:24:52.279
that that wire has gone passive or the doors are open,
497
00:24:52.319 --> 00:24:54.960
and we're losing you know, effective torque on those on
498
00:24:55.000 --> 00:24:57.960
those teeth, like you're able to see that with this technology,
499
00:24:57.960 --> 00:24:59.839
Like why are you scheduling the patient every eight weeks?
500
00:25:00.160 --> 00:25:00.400
Yeah?
501
00:25:00.680 --> 00:25:02.039
Yeah, and look I get it.
502
00:25:02.079 --> 00:25:05.119
Going to an appointment on demand made my hands sweaty
503
00:25:05.160 --> 00:25:07.160
the first time I heard the phrase, too, because it
504
00:25:07.279 --> 00:25:09.559
just seems crazy talk. But if that's where practices want
505
00:25:09.599 --> 00:25:12.319
to go, We're not doing that overnight to your point,
506
00:25:12.640 --> 00:25:16.240
established practices and practices that have sort of got systems
507
00:25:16.240 --> 00:25:18.000
in place, Like we're not ripping the band aid off
508
00:25:18.000 --> 00:25:20.319
and just throwing everything to the wind. We're doing this
509
00:25:20.359 --> 00:25:22.960
as a phase rollout approach to get to a more
510
00:25:23.160 --> 00:25:26.920
on demand or stronger dynamic type schedule. We're into that overtime.
511
00:25:27.240 --> 00:25:30.279
And so that's how we work into these bigger established
512
00:25:30.319 --> 00:25:36.079
practices is little change, little adjustments, little alterations of our schedule.
513
00:25:36.279 --> 00:25:39.200
In about ten weeks, we're going to start seeing some change. Yeah,
514
00:25:39.200 --> 00:25:41.279
and about three month mark to point, maybe even that
515
00:25:41.319 --> 00:25:44.039
six month mark, especially the number of times I've had
516
00:25:44.119 --> 00:25:45.960
texts and calls from doctors they're like, dude, I know
517
00:25:46.079 --> 00:25:48.680
you said this is going to happen. I'm standing in
518
00:25:48.720 --> 00:25:51.640
the practice twiddling my thumbs like it's happening.
519
00:25:51.440 --> 00:25:53.880
Like yes, yes, yes, we're.
520
00:25:53.759 --> 00:25:55.519
Taking practices from one hundred and twenty one hundred and
521
00:25:55.519 --> 00:25:57.480
thirty hundred and forty patients a day and maybe a
522
00:25:57.480 --> 00:26:00.039
single or dual doctor practice, and they're looking at the scale
523
00:26:00.240 --> 00:26:03.720
in six months going I've got sixty five patients on
524
00:26:03.759 --> 00:26:04.400
the schedule to day.
525
00:26:05.000 --> 00:26:09.079
I don't do it myself, and I'm still producing probably
526
00:26:09.119 --> 00:26:11.519
better than I was. I mean, that's the crazy part
527
00:26:11.720 --> 00:26:15.880
is it's just such a huge shift. It's like this
528
00:26:16.039 --> 00:26:19.720
paradigm shift of it's like getting your time back but
529
00:26:19.920 --> 00:26:22.440
not realizing you have to do the hard work to
530
00:26:22.440 --> 00:26:25.279
get the time back. But then you're like, wow, what
531
00:26:25.400 --> 00:26:27.680
a difference this makes.
532
00:26:28.240 --> 00:26:29.839
Say, this is a reminder, dog, this is when we
533
00:26:29.839 --> 00:26:32.359
start reallocating that time. So what are you going to do?
534
00:26:32.920 --> 00:26:34.720
And like, I want to see their GPS for breakfast
535
00:26:34.799 --> 00:26:37.440
and for lunch. Like that's still effective. We still got
536
00:26:37.440 --> 00:26:39.119
to manage that referral network. But what if you could
537
00:26:39.160 --> 00:26:42.160
show that referring doctor a piece of technology that you're using,
538
00:26:42.759 --> 00:26:44.599
not just taking them an edible arrangement, but show them
539
00:26:44.599 --> 00:26:46.960
piece of technology that you're using to help better their
540
00:26:47.000 --> 00:26:50.759
patient's experience and also in the better world, hygiene maintain better,
541
00:26:50.839 --> 00:26:53.960
you know, we're keeping a better eye on decal and demonization.
542
00:26:54.160 --> 00:26:56.880
Like what if you could show that referring GP this technology.
543
00:26:57.200 --> 00:26:59.359
Now they're going to increase the referrals to you. So
544
00:26:59.400 --> 00:27:02.000
now that's that you had freed up. Guess what, we're
545
00:27:02.000 --> 00:27:03.240
putting new bots back in seats.
546
00:27:03.400 --> 00:27:05.400
I love us self beating engine.
547
00:27:05.400 --> 00:27:06.240
Yeah for sure.
548
00:27:06.599 --> 00:27:09.279
So I want to dive in a little bit because
549
00:27:09.319 --> 00:27:12.680
I think with AI, I mean, we all talk about AIAIAI,
550
00:27:12.880 --> 00:27:15.160
and you touched on it a little bit, but I
551
00:27:15.279 --> 00:27:17.720
want you to talk about just the evolution because I
552
00:27:17.799 --> 00:27:22.000
remember as you guys were bringing in AI into your system,
553
00:27:22.160 --> 00:27:26.440
and like any it's constantly evolving. And I'm wondering if
554
00:27:26.480 --> 00:27:31.079
you can talk about some of the misconceptions maybe that
555
00:27:31.119 --> 00:27:34.240
are out there. Is it this big evil thing that's
556
00:27:34.240 --> 00:27:36.440
out there, or is it the next thing that's going
557
00:27:36.519 --> 00:27:39.359
to revolutionize our offices, you know, whatever that is. But
558
00:27:39.799 --> 00:27:41.920
I'm wondering if you can talk about that a little
559
00:27:41.960 --> 00:27:45.160
bit and what you are seeing and how you are
560
00:27:45.200 --> 00:27:51.079
seeing practices really successfully use AI in conjunction with DM.
561
00:27:51.480 --> 00:27:51.720
Yeah.
562
00:27:52.400 --> 00:27:54.240
So when I saw DM the first time, I think
563
00:27:54.319 --> 00:27:57.480
was AO in twenty eighteen, I believe in the AI
564
00:27:57.599 --> 00:28:00.160
was still I mean in infancy. At that point, even
565
00:28:00.160 --> 00:28:01.720
though they were really talking about it, it was still a
566
00:28:01.799 --> 00:28:04.480
remote monitoring solution. I don't know they were really pushing AI,
567
00:28:04.599 --> 00:28:06.440
but by the time I got here in twenty twenty,
568
00:28:07.039 --> 00:28:08.839
we were humming with it. So we're looking for over
569
00:28:08.839 --> 00:28:11.799
one hundred and thirty different clinical triggers. It's very detailed
570
00:28:11.799 --> 00:28:14.480
in what it's capable of doing and detecting and alerting
571
00:28:14.519 --> 00:28:16.559
back to. In some cases we dial some of that
572
00:28:16.599 --> 00:28:19.920
back because it's more specific than the doctor is even requesting.
573
00:28:19.559 --> 00:28:21.559
So they're like too much.
574
00:28:24.200 --> 00:28:25.119
We want to make sure that.
575
00:28:25.039 --> 00:28:27.640
They're getting again to sort of mentioned a minute ago.
576
00:28:27.640 --> 00:28:29.079
We want to make sure they're getting the information they
577
00:28:29.160 --> 00:28:31.839
want and they need so they can make actionable decisions
578
00:28:31.880 --> 00:28:34.559
to move forward. But it's not like we're not plugging
579
00:28:34.640 --> 00:28:37.240
chat GPT in this thing. It's not automatically responding to
580
00:28:37.240 --> 00:28:41.920
patients with some wild and crazy, you know response. I'm
581
00:28:41.960 --> 00:28:44.200
here in the South and people get a little suspicious
582
00:28:44.200 --> 00:28:48.119
of AI. Sometimes I have to be pretty cautious of
583
00:28:48.119 --> 00:28:49.079
how we kind of talk about it.
584
00:28:49.079 --> 00:28:51.480
But now we have a library.
585
00:28:51.680 --> 00:28:54.640
We have multiple libraries of responses that we can customize
586
00:28:54.680 --> 00:28:56.759
with the practice that the practice still has control of
587
00:28:56.799 --> 00:28:59.000
the message. We don't want to be sending anything kind
588
00:28:59.000 --> 00:29:01.000
of wild and crazy. But really it's the power of
589
00:29:01.000 --> 00:29:03.440
the AI to do the diagnostic work. It's not the
590
00:29:03.440 --> 00:29:06.160
communication as much as the diagnostic work. We can have
591
00:29:06.240 --> 00:29:09.559
it scheduled to send notifications and send things outside of
592
00:29:09.599 --> 00:29:12.440
the cadence of them taking scans from home, but it's
593
00:29:12.519 --> 00:29:17.839
diagnostic AI in my opinion, it's communication, so taking some
594
00:29:17.920 --> 00:29:20.920
of the pressure off of the practice, providing information back
595
00:29:20.960 --> 00:29:24.400
for actionable items or actionable tasks to progress treatment. That's
596
00:29:24.440 --> 00:29:27.079
where the really where the rubber meets the road. We've
597
00:29:27.079 --> 00:29:29.359
got some pretty cool things coming in the future to
598
00:29:29.400 --> 00:29:32.680
even strengthen the communication side of things for the practice.
599
00:29:33.119 --> 00:29:36.000
So we're continuing to evolve and we've got over the
600
00:29:36.119 --> 00:29:38.079
last report I saw is over one point two million
601
00:29:38.079 --> 00:29:40.920
patients in active treatment. Right now we've analyzed over two
602
00:29:41.359 --> 00:29:42.400
billion with a.
603
00:29:42.400 --> 00:29:44.640
B that's crazy, that's awesome.
604
00:29:45.279 --> 00:29:48.039
Like you think with deep learning neural network AI like
605
00:29:48.079 --> 00:29:52.160
we have, it's continuing to evolve. The approval of a few
606
00:29:52.200 --> 00:29:54.720
years ago it was a validation to the accuracy of
607
00:29:54.759 --> 00:29:56.839
our AI and what it's able to do, what it's
608
00:29:56.880 --> 00:30:00.359
able to detect. When we brought out Smartest a few
609
00:30:00.400 --> 00:30:02.599
years ago. That was another validation to the accuracy of
610
00:30:02.640 --> 00:30:05.119
how we're seeing the world cavity and making sure that
611
00:30:05.160 --> 00:30:07.160
we're seeing the teeth and the position they are, so
612
00:30:07.200 --> 00:30:09.920
that we can even produce refinement, retention or mid course
613
00:30:09.960 --> 00:30:12.880
correction aligners without the patient having to come in for
614
00:30:13.000 --> 00:30:15.920
just an interoral scan, like that's just another visit taking
615
00:30:15.920 --> 00:30:19.319
off the schedule. But it's also a better patient tool
616
00:30:19.359 --> 00:30:20.920
because we can communicate with the patients say, hey, we
617
00:30:21.039 --> 00:30:22.839
caught somethings a going a little bit of rye in
618
00:30:22.880 --> 00:30:25.599
our treatment plan or in our expectations. Come by and
619
00:30:25.640 --> 00:30:28.240
pick up your next set of aligners. Hey, we need
620
00:30:28.279 --> 00:30:29.960
to take a scan. We'll send you some aligners in
621
00:30:30.000 --> 00:30:34.160
six weeks. We're being more proactive to correcting that patient's trajectory.
622
00:30:34.640 --> 00:30:37.599
The patient may not even know better or otherwise, but
623
00:30:37.640 --> 00:30:39.960
we as a practice at the practice level know we're
624
00:30:40.000 --> 00:30:43.799
providing a more biologically capable treatment because with this technology
625
00:30:43.799 --> 00:30:44.519
and this information.
626
00:30:45.119 --> 00:30:47.920
Yeah, I love it again. I get really excited about this.
627
00:30:48.279 --> 00:30:51.720
I'm such an advocate for products like this in our
628
00:30:51.799 --> 00:30:55.599
practices and I do. I think this is the future
629
00:30:55.720 --> 00:30:59.000
of our orthodonic practices. I believe in another ten years
630
00:30:59.039 --> 00:31:03.400
we're going to have a very small, refined, defined team
631
00:31:03.920 --> 00:31:07.039
of experts working in our orthodonic practices, kind of each
632
00:31:07.160 --> 00:31:10.519
monitoring their own core roles, and it's just going to
633
00:31:10.519 --> 00:31:13.880
be a totally different landscape as we continue to just
634
00:31:13.960 --> 00:31:17.839
push forward with technology like this. So how exciting I mean,
635
00:31:17.880 --> 00:31:20.440
it's a fun thing I think to be looking at
636
00:31:20.759 --> 00:31:24.200
instead of something to be feared or scared about.
637
00:31:24.640 --> 00:31:26.880
There's a very popular quote out there that says AI
638
00:31:26.960 --> 00:31:30.599
is not going to replace orthodonists, but orthodontists that bring
639
00:31:30.640 --> 00:31:32.720
the technology and learn and use and make it work
640
00:31:32.759 --> 00:31:36.000
for them, they're the ones that will look orthodonosy has
641
00:31:36.039 --> 00:31:38.599
been done for a long time without don a monitoring.
642
00:31:38.680 --> 00:31:41.920
I will not deny that. But can you do it better?
643
00:31:42.119 --> 00:31:44.039
Can you do it more efficiently? Can you do it
644
00:31:44.079 --> 00:31:47.160
more effectively? And can you do it without going bald
645
00:31:47.240 --> 00:31:48.160
or gray in the process?
646
00:31:48.599 --> 00:31:51.480
Yeah? Or can you do it and have a better lifestyle?
647
00:31:51.839 --> 00:31:55.079
Just even thinking about the reality of it is we
648
00:31:55.160 --> 00:31:59.039
should be seeing about in my opinion, about three days
649
00:31:59.079 --> 00:32:02.359
of patience, one day of admin and docs. You guys
650
00:32:02.400 --> 00:32:05.559
should have good full weekends and time at night and
651
00:32:05.599 --> 00:32:08.240
time in the morning to enjoy the life that you're
652
00:32:08.279 --> 00:32:10.880
working so hard to have. And why wouldn't we be
653
00:32:11.000 --> 00:32:12.200
leaning into technology.
654
00:32:13.480 --> 00:32:18.880
Yeah, they did a lot of work to go through
655
00:32:18.880 --> 00:32:21.519
school to be top of their class, come the specialist
656
00:32:21.559 --> 00:32:23.640
in the orthonic field. And why spend all your time
657
00:32:23.640 --> 00:32:26.119
in the practice, not out in your real world with
658
00:32:26.160 --> 00:32:28.319
your family and your friends, being able to enjoy the
659
00:32:28.319 --> 00:32:29.279
benefits of your career.
660
00:32:29.480 --> 00:32:33.519
Like, I think the days of working super hard.
661
00:32:33.279 --> 00:32:34.960
And I'm not saying they're not working hard, but the
662
00:32:35.039 --> 00:32:37.440
days of having to work so hard to maintain a
663
00:32:37.440 --> 00:32:40.519
practice at this level, those days are over. Like we
664
00:32:40.599 --> 00:32:43.599
can do better, more efficiently, more effectively. And I'm not
665
00:32:43.599 --> 00:32:46.119
saying just with DMS that's the case, but like other
666
00:32:46.160 --> 00:32:48.839
technologies in the industry and in our field now, like
667
00:32:49.480 --> 00:32:52.440
all the digital orthonic bracket systems, Yeah, I mean all
668
00:32:52.440 --> 00:32:55.319
the aligner options out there now. Like better use of
669
00:32:55.319 --> 00:32:58.319
these technologies can help you live a better life lifestyle.
670
00:32:58.839 --> 00:33:01.960
Yeah, yeah, absolutely So as we finish up, I just
671
00:33:02.039 --> 00:33:04.480
want to kind of get your take on Yeah one
672
00:33:04.519 --> 00:33:06.240
more no, no, no, no, this will be an easy one.
673
00:33:06.440 --> 00:33:08.519
I want to I'm not quite done with AI.
674
00:33:08.359 --> 00:33:11.319
Yet because I want to know if you were to
675
00:33:11.599 --> 00:33:13.680
put on your hat and be like, this is what
676
00:33:13.720 --> 00:33:16.759
I predict is going to happen or this is what
677
00:33:16.839 --> 00:33:20.359
I see with AI. And I know you've been touching
678
00:33:20.359 --> 00:33:23.559
on it a little bit, but any predictions or anything
679
00:33:23.599 --> 00:33:26.319
that you think is on the horizon that's going to
680
00:33:26.359 --> 00:33:28.880
do even more than what we've just been talking about.
681
00:33:29.880 --> 00:33:33.640
I think streamlining workflows will continue to be in an
682
00:33:33.680 --> 00:33:36.960
evolution with AI. We're in talks and works too. You
683
00:33:36.960 --> 00:33:39.240
know I mentioned smart STL and how we expand those
684
00:33:39.279 --> 00:33:43.279
capabilities outside of just the liners. The capabilities there are incredible.
685
00:33:43.559 --> 00:33:45.920
We've seen a lot of practices using dental monitoring or
686
00:33:45.920 --> 00:33:49.400
remote monitoring systems for observation and how we improve what
687
00:33:49.480 --> 00:33:52.079
we're able to do in just general dental general hygiene
688
00:33:52.160 --> 00:33:55.119
in that kind of world that's continuing to evolve, and
689
00:33:55.400 --> 00:33:59.000
I mean being able to capture patients new patient exams,
690
00:33:59.039 --> 00:34:01.880
turning the same day star, but also relying on the
691
00:34:01.880 --> 00:34:05.720
technology to be more effective in that engagement with those patients.
692
00:34:05.720 --> 00:34:08.480
Like that world's already here, but it's going to continue
693
00:34:08.480 --> 00:34:10.239
to level up, and I think that it's a big
694
00:34:10.280 --> 00:34:13.920
opportunity for practices going forward. Sitting with a doctor a
695
00:34:13.960 --> 00:34:16.000
few weeks ago, I'm in Raleigh, North Carolina, and there's
696
00:34:16.000 --> 00:34:21.280
an orthodontis don't carry that many know shout out right.
697
00:34:21.400 --> 00:34:23.840
The idea of being able to use this technology to
698
00:34:24.800 --> 00:34:28.920
better plan for every single appointment and having intentions employed
699
00:34:29.000 --> 00:34:32.079
robot as an assistant at the chair that you've programmed
700
00:34:32.079 --> 00:34:34.360
all the instructions based off of what you're seeing, that
701
00:34:34.440 --> 00:34:35.039
human would.
702
00:34:35.280 --> 00:34:38.000
Take care of ninety percent of appointment. That's down the road.
703
00:34:38.039 --> 00:34:40.000
But like, as we're talking about it, I'm sitting there
704
00:34:40.000 --> 00:34:47.039
going like, this is possible entirely, like just that dreamer's mindset.
705
00:34:47.360 --> 00:34:50.159
The world is your oyster and is the bins you
706
00:34:50.159 --> 00:34:51.840
can dream. I think we can make a lot of
707
00:34:51.840 --> 00:34:54.440
these things happen. And that's ex writing about this too.
708
00:34:54.440 --> 00:34:56.920
It's like we're seeing this golden age of worthow it's
709
00:34:56.920 --> 00:34:59.840
been as it's been called. That's fantastic, But like the
710
00:35:00.000 --> 00:35:01.400
there is even more on the horizon.
711
00:35:02.239 --> 00:35:03.639
Yeah, yeah, I agree.
712
00:35:03.800 --> 00:35:06.000
Well, I can't wait to have you back on in
713
00:35:06.039 --> 00:35:08.159
the future and we'll talk about you know, even a
714
00:35:08.239 --> 00:35:11.719
year from now. I can't even imagine just our continued changes.
715
00:35:11.880 --> 00:35:14.199
I mean you look back even two years or from
716
00:35:14.400 --> 00:35:17.039
twenty twenty till now, and I think, man, look at
717
00:35:17.039 --> 00:35:19.679
what has happened in the last six years. Incredible.
718
00:35:20.239 --> 00:35:21.719
I look back and I feel like I do it's
719
00:35:21.719 --> 00:35:23.400
about every six months, I kind of like look back
720
00:35:23.400 --> 00:35:25.159
towards what we've been doing in the last six months,
721
00:35:25.199 --> 00:35:26.599
and I look back a little bit further, I'm like, Wow,
722
00:35:27.079 --> 00:35:28.960
even six months, we've evolved.
723
00:35:28.559 --> 00:35:32.239
The market's evolved, We've evolved. It's insane. But the only
724
00:35:32.280 --> 00:35:33.519
thing constant is change.
725
00:35:33.719 --> 00:35:37.400
Yeah, yeah, yeah. What did they say, changing your dying
726
00:35:37.480 --> 00:35:42.000
or something like that? You know, you know, and I agree.
727
00:35:42.039 --> 00:35:44.639
I mean, I think that continual pivot in the right
728
00:35:44.679 --> 00:35:46.440
direction is what keeps us going.
729
00:35:46.840 --> 00:35:48.920
So I know you and I could just talk and talk.
730
00:35:48.960 --> 00:35:52.079
We're both pretty passionate about this, and I love seeing
731
00:35:52.480 --> 00:35:54.440
what DM is doing for industry.
732
00:35:54.519 --> 00:35:56.159
So if somebody wants.
733
00:35:55.840 --> 00:35:58.079
To get a hold of you, they want to find
734
00:35:58.079 --> 00:36:00.719
out more about dentalal monitoring, and they're like, this is
735
00:36:00.800 --> 00:36:03.440
exactly what I've been looking for. What's going to be
736
00:36:03.760 --> 00:36:06.119
the best way that they can reach out, the best
737
00:36:06.159 --> 00:36:07.840
way that they can get some information.
738
00:36:08.719 --> 00:36:10.920
Yeah, we've got a team of account executives and integration
739
00:36:10.960 --> 00:36:14.119
consultants across the country, so likely they've been in your practice.
740
00:36:14.159 --> 00:36:16.840
Likely their cards somewhere on your desk. Easiest way would
741
00:36:16.840 --> 00:36:18.800
be reach out to your local account executive. If you
742
00:36:18.840 --> 00:36:20.599
can't find them or you don't know who they are,
743
00:36:20.760 --> 00:36:22.159
absolutely feel free to reach out to me and the
744
00:36:22.159 --> 00:36:24.599
regional sales manager here on the East Coast, but got
745
00:36:24.599 --> 00:36:27.320
connections and ties to everybody across the country. My email
746
00:36:27.360 --> 00:36:30.639
is probably the best m dot miller at dentaldash Monitoring
747
00:36:30.639 --> 00:36:34.079
dot com. Check out our website. There's a ton of
748
00:36:34.119 --> 00:36:37.719
resources available there. Our Instagram handles got lots of I
749
00:36:37.760 --> 00:36:39.719
mean new and latest and greatest and upcoming. We were
750
00:36:39.760 --> 00:36:43.199
just at Orlando AO and had a great time there.
751
00:36:44.400 --> 00:36:46.079
We do have a team across the country and they
752
00:36:46.119 --> 00:36:48.719
are absolutely ready to take your call and would love
753
00:36:48.760 --> 00:36:51.880
to consult with your practices to find out where the
754
00:36:51.920 --> 00:36:52.719
solution makes.
755
00:36:52.519 --> 00:36:53.000
The most sense.
756
00:36:53.079 --> 00:36:53.400
Yeah.
757
00:36:53.440 --> 00:36:57.639
Perfect, And now a word from the sponsors who make
758
00:36:57.760 --> 00:37:02.280
this podcast possible, Haydocks.
759
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Let's talk about.
760
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Smile Sweet because it's not just another scheduling system. It's
761
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a game changer in the world of new patient management.
762
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And as a proud smile Sweet partner, I've witnessed the
763
00:37:13.760 --> 00:37:17.960
incredible impact it has on practices of all sizes. Smile
764
00:37:18.039 --> 00:37:20.840
Sweet means your new patient calls and web leads are
765
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expertly handled seven days a week, even during nights and weekends.
766
00:37:25.119 --> 00:37:30.079
And they offer top notch customizable presentation software and seamless
767
00:37:30.119 --> 00:37:33.480
post consultation follow up. It's like having a secret weapon
768
00:37:33.519 --> 00:37:38.039
for your practice's success. Curious, dive into the revolution at
769
00:37:38.119 --> 00:37:42.400
getsmilesuitet dot com, and don't forget to mention Haydocks to
770
00:37:42.519 --> 00:37:47.159
unlock some extra goodies. Elevate your practice with smile sweet,
771
00:37:47.280 --> 00:37:52.599
because every smile deserves a suite of excellence. All right, Well,
772
00:37:52.800 --> 00:37:54.800
you know how I like to finish a p haydox.
773
00:37:54.880 --> 00:37:56.920
I like to finish it up with a little speed round.
774
00:37:57.039 --> 00:38:00.639
So are you ready to do the speed own challenge?
775
00:38:00.679 --> 00:38:01.440
Okay?
776
00:38:01.519 --> 00:38:04.920
What is one daily habit or ritual that helps you
777
00:38:04.960 --> 00:38:06.480
stay productive or balanced?
778
00:38:06.880 --> 00:38:08.960
Taking the dog for a walk? I gotta get it
779
00:38:09.559 --> 00:38:10.559
once in a while. I got to get We got
780
00:38:10.599 --> 00:38:12.599
a lake behind the house, and he loves chasing geese.
781
00:38:12.400 --> 00:38:13.320
So we get out there and.
782
00:38:14.880 --> 00:38:16.159
I love that. That's awesome.
783
00:38:16.559 --> 00:38:21.719
If you could add one unconditional perk to a workspace,
784
00:38:21.800 --> 00:38:22.599
what would you add?
785
00:38:23.400 --> 00:38:27.480
A really good espresso machine? I'm a I'm a coffee
786
00:38:27.840 --> 00:38:30.199
not snob, but connoisseur will call it. And a really
787
00:38:30.239 --> 00:38:33.280
good espresso absolutely sets the day off, right.
788
00:38:34.199 --> 00:38:36.639
I love that, all right? And last one, what is
789
00:38:36.679 --> 00:38:40.000
one business idea you have recently seen that you wish
790
00:38:40.079 --> 00:38:40.719
you had thought of?
791
00:38:43.360 --> 00:38:47.000
Dental monitoring? I wish I thought of that first. He
792
00:38:47.039 --> 00:38:50.840
got there before I did. I'm reaching a blank on
793
00:38:50.840 --> 00:38:51.199
that one.
794
00:38:51.360 --> 00:38:53.800
Oh, that's okay, ball, We'll leave it at that. I mean,
795
00:38:53.880 --> 00:38:55.840
dental monitoring is a great one. I wish I would
796
00:38:55.840 --> 00:38:56.519
have thought of it too.
797
00:38:58.159 --> 00:39:01.119
Leaving to the chase, but I'm here to to trumpet
798
00:39:01.159 --> 00:39:02.480
his tunes it for him.
799
00:39:03.039 --> 00:39:04.239
That's a great well.
800
00:39:04.400 --> 00:39:06.960
Now, again, thank you so much for being here and
801
00:39:07.039 --> 00:39:09.679
being a part of Haydocks. This was a great episode
802
00:39:09.760 --> 00:39:11.039
and I'm sure you're going to get a lot of
803
00:39:11.079 --> 00:39:12.159
calls from our listeners.
804
00:39:12.280 --> 00:39:13.679
We look forward to it. Thank you so much for
805
00:39:13.679 --> 00:39:15.719
having Joe for sure, see you see you.
806
00:39:17.360 --> 00:39:19.519
Are you ready to start a practice of your own?
807
00:39:20.280 --> 00:39:22.679
Need a new fresh set of eyes or some advice
808
00:39:22.719 --> 00:39:24.239
on your existing practice?
809
00:39:24.639 --> 00:39:25.920
If so, reach out.
810
00:39:25.800 --> 00:39:30.880
To me Jill Allen at www dot practice results dot com.
811
00:39:31.199 --> 00:39:33.400
If you like what we're doing here on Haydocks and
812
00:39:33.480 --> 00:39:36.159
want to hear more of this awesome content. Be sure
813
00:39:36.199 --> 00:39:38.960
and give us a five star rating on your preferred
814
00:39:39.000 --> 00:39:42.800
listening platform, and subscribe to our show so you never
815
00:39:42.920 --> 00:39:46.920
miss an episode. Remember, new episodes drop every Thursday.
816
00:39:47.360 --> 00:39:48.280
See you next week.