ABOUT THIS EPISODE
In this podcast, Arleen reminds leaders that team members secretly wish and hope for the day when they can just return to pre-covid days of providing care. However, just like when a person loses a loved one, it is normal to crave a return to prior times. Arleen reminds leaders that the business of healthcare will continue to evolve, and leaders play an important role in supporting team members every day. Arleen reminds leaders of their duty and responsibility to support team members to heal their hearts from their day-to-day experiences and offers a new approach to creating a new normalcy through leadership. Arleen shares with the leader's common triggers and traps that can rob a leader of their credibility and create an inability for team members to follow behind them. Arleen shares simple solutions that will help leaders connect to team members and provide meaningful support.
Arleen shares the lessons from Chade-Meng Tan, author of Search Inside Yourself citing leadership lessons from Anthony Hsieh, former CEO of Zappos and the important role leaders play in helping team members achieve a higher purpose. Leaders must understand the important role they play in creating the environment where people are motivated by a higher sense of purpose. According to Hsieh, under these conditions, “work can become a source of sustainable happiness.” Arleen ends the podcast inviting leaders to identify their personal values to ensure when they show up, they are leading from a place of authenticity.
