ABOUT THIS EPISODE
What problems in your law firm have become so familiar that you no longer notice them?
Maybe it's the same communication breakdowns, recurring mistakes, or frustrations that keep slowing your team down. You've learned to work around them, but that doesn't mean they're not costing your firm time, money, and opportunities to grow.
In this episode of Great Practice, Great Life, Steve Riley sits down with Dr. Kenya Oduor, a human factors expert, to talk about why some of the biggest problems in a law firm can be the hardest to recognize.
Kenya challenges the way law firm owners think about employee performance, inefficient processes, and the everyday frustrations they've come to accept as normal. What looks like a people problem or a simple workflow issue may be something entirely different.
Before you invest in another solution or assume you know what's going wrong, this conversation may change the questions you're asking about your firm.
Catch Dr. Kenya Oduor live at this year's Summit!
Dr. Oduor will take the stage as a speaker to share how law firm owners can uncover the hidden problems affecting their team's performance, client experience, and profitability. Drawing on her expertise in human factors and behavioral science, she'll show you how to recognize the friction points that often go unnoticed and rethink the systems and processes holding your firm back. You'll walk away with practical strategies to improve how your firm operates, create better experiences for clients and employees, and support sustainable growth. Don't miss the opportunity to learn from Dr. Oduor in person!
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In this episode, you will hear:
- Why familiar problems can become difficult to recognize
- How to spot hidden issues in your firm's communication and workflows
- Why employee mistakes may point to problems with your systems
- How different perspectives can reveal gaps in your client experience
- How Kenya's four business priorities can help you evaluate problems before choosing solutions
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If there's a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com.
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Supporting Resources:
Kenya F. Oduor, PhD https://www.linkedin.com/in/kenyaoduor
The Summit https://atticussummit.com
My Great Life Focus https://mygreatlifefocus.com
Atticus Newsletter https://atticusadvantage.com/newsletter-signup
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Curious about growing your own practice without burning out? Contact Atticus to see whether our law firm coaching can help you strengthen attorney success, refine your law firm business strategy, and build a practice that actually supports your life. This podcast for lawyers is part of our broader legal podcast library, offering practical insights on how to grow a law firm through stronger law firm leadership, law firm pricing and management, smarter marketing, intentional hiring, efficient operations, healthy law firm culture, and sustainable profitability, all while addressing law firm burnout and the realities of modern practice.
You can also sign up for our newsletter to get practical insights on how to grow a law firm: from law firm leadership and management to marketing, hiring, operations, culture, and profitability, so you can build a Great Practice and a Great Life.
