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Continuing the series on Customer Service, this episode speaks directly to business owners about how to create a customer-friend culture that is inviting, professional, and fits with your brand, by using examples of some of today's top business examples.
Special occasions, such as holidays, birthdays, anniversaries, and events are often the hardest time for those who have suffered recent loss of a loved one.  But, I’m here to tell you there is hope.  You don’t have to struggle now, during the holidays, or ever, again, once you understand …
Customers are our employers!  Sure, their names may not be on the paycheck, but without customers, businesses fail, period!  In this episode, Leo shares his expertise in building a strong customer service experience by implementing 10 tips that will help everyone, whether you are an emplo…
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